Yes. The ADSL service requires that you already have, or install, an Openserve phone (analogue/copper) line. Once the phone line is installed, Openserve or Vox activates the separate ADSL service on this phone line at an additional cost per month.

The Uncapped account speed should be the same as your Openserve line speed, or slower. You cannot, for example, use a 4Mbps Uncapped account on a 2Mbps ADSL line.

Yes, but the speed of the service will be halved. E.g. if you use a 4Mbps service on two routers, each router will connect at 2Mbps.

Openserve’s ADSL line speeds are not guaranteed. There are many factors which might affect your speed, so all ADSL services are called ‘best effort’ and are rated as ‘up to’ the speed in question. An up to 4Mbps service might only deliver a 3Mbps speed in reality.

Yes, provided your Openserve ADSL service is also upgraded to accommodate the increase in data service speed, or is already fast enough to accommodate the new speed.

To ensure fair use of the ADSL network for all capped and uncapped ADSL subscribers, Vox monitors how much data has been used by the Uncapped ADSL service. Three data usage thresholds have been defined as more data is used. Each time a threshold is breached, the ADSL service slows down. See the fair use policy link below for more information.