What do you get when you combine innovation with expertise and service excellence?

Truth be told, you could get any one of a hundred ISP’s. However, factor in passion, diversity, expertise, a wealth of products catering for people from all walks of life and some out-the-box thinking, and you arrive at Vox. See, we’ve been here a while (23 years to be exact) and in the process, we’ve touched the lives of South Africans everywhere – in doing so revolutionising the digital working world of our humble country.

But let’s scale it back a bit, because you can’t know where you’re going if you don’t know where you’ve been…

We were launched way back in 1988, the same year that satellite hand-held phones were introduced (and a few years before USB Flash Drives and Wikipedia - which makes us feel pretty old). From day one, we were at the forefront of our industry, becoming the first business to launch a company Email Service which utilised a single Dial-Up. Today, we’re one of the largest black-owned telecommunications companies in South Africa, acquiring a handful of strategic partners (most notably Frogfoot) along the way, which has allowed us to grow from strength to strength.

Many brands talk about innovation, but we’ve made it a building block of our success from the very start. We pioneered uncapped ADSL a whole year before any other South African ISP, launched the first Voice Service over ADSL, been at the forefront of Fibre implementation across the country and, when disaster hit, helped revolutionised our working world by championing Work from Home solutions.

Not only have we facilitated the rollout of fast, reliable Internet through cities and ‘dorpies’ across SA, we’ve made a concerted effort to make our presence felt around our country (so much so, you’ll notice we’re proud sponsors of the Emirates Lions Rugby Union). However, while we’re primarily known as the guys you call when you need Internet, we like to believe that our company is so much more…

When talking Vox, you’re actually talking about uniqueness, scalability and a product offering that surpasses anyone else in our industry.

We’ve made it our mission to provide world-class solutions for, well, pretty much anything and anyone.

Each product is part of a bigger picture and surrounded by some of the greatest minds in the industry. Said products aspire to offer value, innovation and cutting-edge advancements to 100% of the country, 100% of the time.

We don’t base these products around connectivity, but rather analyse our unique landscape to determine real problems and offer viable solutions. We’re in the business of making our customers lives better, be it an avid gamer who can’t afford a console to a concerned individual wanting to keep an eye on an elderly loved one.

While our product scope is unparalleled in its vastness, there’s never been a compromise on quality. Instead, we ensure that each division is equipped with the best industry experts to ensure nothing short of excellence. It’s this insistence on quality on every aspect of our business, no matter how big or small, that has allowed us to see consistent growth and a continued delivery of tried, trusted and best-in-class solutions which redefine what an ISP can provide.

Need Fibre for your home? We’ve got you covered, but we’ll also look after your business needs.

Can’t access Fibre? We’ll hook you up with LTE-A, Satellite or DSL.

No power? There’s a UPS for that.

Weak signal? Try a Home Mesh or Cell Booster.

See where we’re going with this?

Our services range from consulting (in the form of Braintree, one of our subsidiaries), to Cloud, Security, Managed Services, Communication, Collaboration, Connectivity and Beyond. Let’s get into it:

  • As far as Managed Services go, our portfolio consists of everything from Managed IT to Hardware Rentals, IT Advisory, Audits and beyond.
  • We boast a team of Security experts, who offer Endpoint, Network Infrastructure, Training, Email Solutions, Risk Compliance and General Assessments (amongst a wealth of others)
  • Looking at Cloud, we can take care of your Computing, Cost Management, Audits, Co-location or Domains/Hosting (in fact, we’re pretty passionate about Cloud, as you can see here).
  • It doesn’t stop there, as our Communications and Collaboration portfolio talks about (see what we did there?) Voice, PBX, Telephone Expertise, Email, Fax – even Gaming (it’s a long list)
  • And, of course, our pride and joy: Fibre (to the Home AND Business), Wireless, LTE, Wi-Fi, Satellite, DSL, SD-WAN – we’re in the business of knowing our business, but we’re also in the business of knowing our connectivity.

(Check out our full Vox Product Stack here)

Our brand has helped small start-ups reach new heights with equipment and software designed with progress in mind. In fact, Vox have facilitated Cloud migration, ushered in a new layers to Email or Web Hosting and made inroads in everything from communication to collaboration, security, mobile, voice and support.

That being said, there’s more to being Vox than purely awesome products.

We find ourselves in a challenging, unprecedented time, one which has proved an eye-opening exercise in introspection. During this previously unfathomable paradigm shift, we as a brand were forced to relook at what defined our organisation, which in turn allowed us to understand what truly matters.

Despite financial and economic restrictions, our Vox brand is immensely proud of the fact that we were never forced to retrench an employee. We persevered, we adapted, we adopted (and advocated for) the concept of Working from Home in its infancy and this, to us, indicates unparalleled brand strength and adaptability. We may have shut our physical doors, but our wheels keep spinning.

It’s this ability to think on our feet and share this knowledge with the world that, to us, is the best indicator of our brand dexterity. We’ve taken the idea of progress made simple and dialled it to 100, in doing so allowing students, employees, businesses and beyond to live easier, work smarter and do better.

Our brand ethos is rooted in an understanding of the unique, diverse nature of our wonderful country – and our mix of staff from all walks of life reflects exactly this. No other organisation in South Africa offers the amalgamation of specialist solutions in a one-stop, easy-to-find shop the way we do. To this day we continue to push out new solutions. Vox is at the forefront of expansion, product development, digital excellence and redefining our local working landscape.

We believe that our brand, our team, our products and our services are bringing world-class digital solutions to the whole of South Africa – and we wouldn’t have it any other way.

About Author:
Suhail Dinat
Suhail Dinat

In Westville, Durban, born and raised, behind a book was where he spent most of his days. This Senior Content writer is equal parts creative, writer, conceptualiser and idea generator. With an agency background and having worked for several major...