The global lockdown has not only had a massive humanitarian impact, but it also forced companies of all sizes and industry sectors to re-evaluate their business continuity plans. With half of the world’s population currently placed in self-isolation, this black swan event has fundamentally changed how people go about their lives amidst this global pandemic.

This has put the spotlight on people’s connectivity and how they are able to link back to their organisation, using digital means. Additionally, those who are not able to work have mostly been placed on enforced leave. These two forces combine put unprecedented pressure on communication networks to remain working optimally.

So, with more people having to make more calls for both business and personal reasons during the lockdown, how can companies maintain operations effectively?

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About Author:
Diana Martins Prenner
Diana Martins Prenner

Diana has been in the PR and Marketing industry for over 23 years, of which 13 have been with Vox. She is passionate about her role in the company which includes media and public relations as well as the management...