RightFax Professional Services
Monitoring, maintenance, and management of your RightFax server is available in the form of professional services from Vox. RightFax is an advanced computer-based fax solution – capable of large volume sending and valuable business intelligence (BI) reporting. Our professional services range will ensure the proper functioning and health of this enterprise-grade tool. You pick the services that match your particular needs, including the software maintenance plan (SMP); managing the installation of the latest software releases and service packs; system performance monitoring from FaxTrax; a totally outsourced RightFax maintenance portfolio administration and support; and best practice SLAs.
How It Works
Benefits
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Eye on hardware
Our RightFax services portfolio can monitor and manage RightFax servers and software, ensuring business continuity and best practice environments.
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Software under control
Professional services can also manage software updates, so you always have access to the latest product upgrades, maintenance releases, patches, and documentation.
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Serious about support
Enjoy support services from Vox by telephone, email, fax, or online via the OpenText Knowledge Centre. Managed locally, with escalation to OpenText.
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Remote monitoring
FaxTrax monitors your RightFax implementations remotely, allowing advanced reporting, system monitoring, troubleshooting, and resolution.
Frequently Asked Questions
The total price is determined by components of the solution, thus, a Sales Specialist would need to scope the solution before a price can be quoted.
The RightFax license is renewed annually.
15% of the total RightFax system price.
Yes fax numbers can be ported.
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