RightFax Professional Services

Monitoring, maintenance, and management of your RightFax server is available in the form of professional services from Vox. RightFax is an advanced computer-based fax solution – capable of large volume sending and valuable business intelligence (BI) reporting. Our professional services range will ensure the proper functioning and health of this enterprise-grade tool. You pick the services that match your particular needs, including the software maintenance plan (SMP); managing the installation of the latest software releases and service packs; system performance monitoring from FaxTrax; a totally outsourced RightFax maintenance portfolio administration and support; and best practice SLAs.

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RightFax Brochure RightFax Professional Services RightFax Business Intelligence Product Sheet

How It Works

Benefits

Eye on hardware

Our RightFax services portfolio can monitor and manage RightFax servers and software, ensuring business continuity and best practice environments.

Software under control

Professional services can also manage software updates, so you always have access to the latest product upgrades, maintenance releases, patches, and documentation.

Serious about support

Enjoy support services from Vox by telephone, email, fax, or online via the OpenText Knowledge Centre. Managed locally, with escalation to OpenText.

Remote monitoring

FaxTrax monitors your RightFax implementations remotely, allowing advanced reporting, system monitoring, troubleshooting, and resolution.