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Verto Supreme Cloud PBX

These days we’re constantly facing new challenges that influence how we work on a global scale. As a result, companies of all sizes need to have reliable business phone systems in place to allow employees to work and communicate with ease, whether they’re in the office or not.

A fully managed cloud PBX, Vox’s Verto Supreme offers flexibility in addition to the opportunity to save costs, either via our Uncapped Voice offering or exceptionally low calling rates.

Additional features include:

• A single price per user – with all features included
• Greater scalability to support your business’ changing needs
• Accessibility – supporting all users, from desk phones to mobile cellular applications
• Business continuity and reduced downtime

Verto Supreme Cloud PBX

Excluding VAT

  • R49 cost per user per month
  • R13 cost per telephone number
  • R30 monthly SLA fee per user
  • Ad hoc call recording
  • 3-way conference calling
  • Auto (day/night) services
  • Announced transfer
  • Automated attendants
  • Music on hold
  • Busy lamp fields
  • Blind transfer
  • PIN code dialing
  • Call pick up groups
  • Call forking/mobile twinning
  • Call waiting notification
  • Incoming/outgoing CLI (Caller Line Identification)
  • Common address book
  • Dial by name
  • Distinctive ring for internal vs external calls
  • Divert all calls
  • DND (Do not Disturb)
  • Fax (Inbound/Outbound and Fax to Email)
  • Voicemail to Email
  • Inbound DDIs (Direct Dialing Inward)
  • Intercom ring/paging
  • Multiple voicemail greetings
  • Remote voicemail retrieval
  • Speed dials
  • Web user admin interface
  • Video

How It Works

Features And Benefits

Crystal clear, future-proof communications

  • Voice in HD

    Never miss a beat or detail with the clarity of HD voice – using a wideband audio frequency and double the audio samples per second.

  • Guaranteed service

    Take comfort and security in our provision of excellent service, with an inclusive service level agreement.

  • Cloud communications

    PBX hosted in the cloud means flexibility for access, swift implementation, as well as off-site management and storage.

  • Supported brands

    Vox has done excessive interoperability testing to ensure Verto Supreme works optimally with the handsets we sell and deploy; our supported brands are Yealink, SNOM, Polycom and Gigaset DECT.

  • Voice calling apps

    For no additional charge turn your office into a virtual office when the power goes down by having voice calling apps installed on your employees’ mobile phones.

  • Telephone Management System (TMS)

    For an additional R7.50 per extension, excl. VAT, get reporting insights to understand your usage and get the right insights to cut your call costs. Information is power.

Frequently Asked Questions

A Hosted PBX (Private Branch Exchange) is a telephony solution delivered as a hosted service where the PBX infrastructure is hosted in the service provider’s Cloud/network.

Save on initial and ongoing costs; eliminate office boundaries as employees can work from anywhere. By using a hosted PBX, small businesses can give the impression of being a large organisation with a professional phone system. It’s perfect for multiple sites where centralised and seamless operations are required and hosted PBXs are scalable, allowing your company to add lines or extensions without the worry that you’ll outgrow your PBX.

For an IPT (Internet Protocol Telephony) deployment, telephone handsets require power. This power is provided centrally via a POE (Power over Ethernet) switch. If the switch does not have POE, then power can be provided via an external AC power supply which powers each phone independently. This scenario however, is not ideal for larger deployments.

No. Vox has spent an enormous amount of time ensuring that the handsets we connect to Verto Supreme work seamlessly with the platform and that we are able to auto provision the handsets which, in turn, allows us to manage the handsets that are deployed – this includes changes to the handset configurations, managing firmware and bug fixes and generally supporting the solution without the need to send someone to site all the time – which is a key feature of a hosted PBX solution. Therefore, Vox only supports Yealink, Polycom, Siemens Gigaset DECT, SNOM and Vobi (Vox softphone application).

Yes. Vox’s Vobi is an approved softphone client that is compatible with Verto Supreme.

Yes. Verto Supreme has both a user and administrator portal, accessible via the web, where features and functions of Verto Supreme can be managed.

No. Verto Supreme provides basic telephony functionality with no contact centre ability. One of our on-site PBX solutions will better suit your requirements.

Yes. Verto Supreme supports basic voice recording and is provided at no extra charge. The recordings are stored on the Verto Supreme platform for a period of 15 days, whereafter the customer would need to log into the Verto Supreme admin portal to download them individually then save them. Note that the Verto Supreme recording option is not designed for compliancy purposes.

No. Calls between registered Verto Supreme sites under the same customer will not be charged for inter-branch calls.

Content Hub

Vox 4 Thought
Now is the time to go the Cloud-based PBX route
The lockdown has highlighted the importance of adopting a Cloud-first mindset when it comes to business operations.
PBX Blog Feature Image

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