Verto Supreme Hosted PBX

A Hosted PBX (Private Branch Exchange) is a telephony solution delivered as a hosted service where the PBX infrastructure is hosted in the service providers Cloud / network.

Save on initial and ongoing costs; eliminate office boundaries as employees can work from anywhere; by using a hosted PBX, small businesses can give the impression of being a large organisation with a professional phone system; perfect for multiple sites where centralised and seamless operations are required and hosted PBX’s are scalable which allows your company to add lines or extensions without the worry that you will outgrow your PBX.

For an IPT (Internet Protocol Telephony) deployment, telephone handsets require power. This power is provided centrally via a POE (Power over Ethernet) switch. If the switch does not have POE, then power can be provided via an external AC power supply which powers each phone independently. This scenario however, is not ideal for larger deployments.

No. Vox has spent an enormous amount of time ensuring that the handsets we connect to Verto Supreme work seamlessly with the platform and that we are able to auto provisioning the handsets which in turn allows us to manage the handsets that are deployed – this includes changes to the handset configurations, managing firmware and bug fixes and generally supporting the solution without the need to send someone to site all the time – which is a key feature of a hosted PBX solution. Therefore, Vox only supports Yealink, Polycom, Siemens Gigaset DECT, iServ DECT handsets and Vobi (Vox softphone application).

Yes. Vox’s Vobi is an approved softphone client that is compatible with Verto Supreme.

Yes. Verto Supreme has both a user and administrator portal accessible via the web where features and functions of Verto Supreme can be managed.

Yes. This is possible and is one of the key benefits of Verto Supreme.

No. Verto Supreme provides basic telephony functionality with no contact centre ability. One of our on-site PBX solutions will better suite your requirement.

Yes. Verto Supreme supports basic voice recording and is provided at no extra charge. The recordings are stored on the Verto Supreme platform for a period of 60 days, whereafter the customer would need to log into the Verto Supreme admin portal to download them individually then save them. Note that the Verto Supreme recording option is not designed for compliancy purposes.

No. Calls between registered Verto Supreme sites under the same customer will not be charged for inter-branch calls.