These days we’re constantly facing new challenges that influence how we work on a global scale. As a result, companies of all sizes need to have reliable business phone systems in place to allow employees to work and communicate with ease, whether they’re in the office or not.
A fully managed cloud PBX, Vox’s Verto Supreme offers flexibility in addition to the opportunity to save costs, either via our Uncapped Voice offering or exceptionally low calling rates.
Additional features include:
• A single price per user – with all features included
• Greater scalability to support your business’ changing needs
• Accessibility – supporting all users, from desk phones to mobile cellular applications
• Business continuity and reduced downtime
Crystal clear, future-proof communications
Never miss a beat or detail with the clarity of HD voice – using a wideband audio frequency and double the audio samples per second.
Take comfort and security in our provision of excellent service, with an inclusive service level agreement.
PBX hosted in the cloud means flexibility for access, swift implementation, as well as off-site management and storage.
Vox has done excessive interoperability testing to ensure Verto Supreme works optimally with the handsets we deploy; our supported brands are Yealink, Polycom, Gigaset DECT and iServ DECT.
For no additional charge turn your office into a virtual office when the power goes down by having voice calling apps installed on your employees’ mobile phones.
For an additional R5 excl. VAT, get reporting insights to understand your usage and get the right insights to cut your call costs. Information is power.
A Hosted PBX (Private Branch Exchange) is a telephony solution delivered as a hosted service where the PBX infrastructure is hosted in the service provider’s Cloud/network.
Save on initial and ongoing costs; eliminate office boundaries as employees can work from anywhere. By using a hosted PBX, small businesses can give the impression of being a large organisation with a professional phone system. It’s perfect for multiple sites where centralised and seamless operations are required and hosted PBXs are scalable, allowing your company to add lines or extensions without the worry that you’ll outgrow your PBX.
For an IPT (Internet Protocol Telephony) deployment, telephone handsets require power. This power is provided centrally via a POE (Power over Ethernet) switch. If the switch does not have POE, then power can be provided via an external AC power supply which powers each phone independently. This scenario however, is not ideal for larger deployments.
No. Vox has spent an enormous amount of time ensuring that the handsets we connect to Verto Supreme work seamlessly with the platform and that we are able to auto provision the handsets which, in turn, allows us to manage the handsets that are deployed – this includes changes to the handset configurations, managing firmware and bug fixes and generally supporting the solution without the need to send someone to site all the time – which is a key feature of a hosted PBX solution. Therefore, Vox only supports Yealink, Polycom, Siemens Gigaset DECT, iServ DECT handsets and Vobi (Vox softphone application).
Yes. Vox’s Vobi is an approved softphone client that is compatible with Verto Supreme.
Yes. Verto Supreme has both a user and administrator portal accessible via the web where features and functions of Verto Supreme can be managed.
Yes. This is possible and is one of the key benefits of Verto Supreme.
No. Verto Supreme provides basic telephony functionality with no contact centre ability. One of our on-site PBX solutions will better suite your requirement.
Yes. Verto Supreme supports basic voice recording and is provided at no extra charge. The recordings are stored on the Verto Supreme platform for a period of 60 days, whereafter the customer would need to log into the Verto Supreme admin portal to download them individually then save them. Note that the Verto Supreme recording option is not designed for compliancy purposes.
No. Calls between registered Verto Supreme sites under the same customer will not be charged for inter-branch calls.