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Cristal Vox

Vox Cristal is a complete corporate voice solution which delivers both outbound and inbound voice traffic, at much lower rates than traditional providers.

  • Take your number with you! Through number porting, you can switch over to Vox Cristal and keep any number you have (geographic).
  • Transition seamlessly. Porting, installation and maintenance are fully managed by our efficient team.
  • Have one point of contact and one bill for quicker turnaround times and better service – and all in addition to great reliable voice calls.
  • Get call rates as low as R0.25, a 45% savings in comparison to traditional providers.

Rates
Product Sheet T & Cs

How It Works

Benefits

  • Massive savings

    Save up to 60% of your telephone bill with low rates, least-cost routing, and per second billing. And, get rebates on inbound calls to offset call charges.

  • Unique financial incentive

    Reduced call rates are only the beginning: We offer rebates on inbound calls and do not charge a minimum billing fee.

  • Smooth number porting

    Keep your existing numbers when you move to the Cristal Vox solution, and we will facilitate the entire porting process for you.

  • Comprehensive SLA

    A solid service level agreement with Vox ensures you enjoy high quality voice calls, plus 24/7 service and support.

Frequently Asked Questions

Can I keep my existing PBX and make use of Cristal Vox?

Yes, by installing a Vox supplied voice gateway we can connect to any PBX.

What type of numbers can be ported to the Vox network?

GNP (geographic number porting) legislation allows for the porting of geographic numbers (like 011, 021, 031, etc) to registered entities like Vox. Unfortunately, non-geographic numbers (like 0800, 0860, 086, 0871) cannot be ported at this time.

How scalable is the solution?

The solution is very scalable and dynamic. Can cater for up to hundreds of concurrent calls.

What happens if connectivity to my site fails?

We offer redundancy solutions to cater for inbound and outbound calls. A standard feature is Call Divert, to allow for inbound calls to be diverted to alternative numbers.

Rates

Call TypeVoxOther ProvidersSavings
Fixed Line: TelkomR0.25 per minuteR0.45 per minute45%
Fixed Line: Liquid TelecomR0.30 per minuteR0.45 per minute33%
Mobile (MTN & Vodacom)R0.35 per minuteR1.14 per minute69%
Mobile (Cell C & Telkom Mobile)R0.41 per minuteR1.14 per minute64%
Per second billingPer minute billing
Pricing VAT exclusivePricing VAT exclusive
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Pricing as advertised may be subject to CPI related price increases as per terms and conditions.

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