Cristal Vox
Cristal Vox is a complete corporate voice solution which delivers both outbound and inbound voice traffic, at much lower rates than traditional providers. This innovative product provides a real alternative to traditional landlines. It supports geographic and non-geographic based numbers, allowing you to retain your existing business telephone numbers. Porting, installation and maintenance are fully managed by our efficient team, so you can wave goodbye to your outdated provider while we manage the transition. Best of all, your business gets one point of contact and one bill, for quicker turnaround times and better service – and all in addition to great reliable voice calls.
How It Works
Benefits
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Massive savings
Save up to 60% of your telephone bill with low rates, least-cost routing, and per second billing. And, get rebates on inbound calls to offset call charges.
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Unique financial incentive
Reduced call rates are only the beginning: We offer rebates on inbound calls and do not charge a minimum billing fee.
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Smooth number porting
Keep your existing numbers when you move to the Cristal Vox solution, and we will facilitate the entire porting process for you.
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Comprehensive SLA
A solid service level agreement with Vox ensures you enjoy high quality voice calls, plus 24/7 service and support.
Frequently Asked Questions
Yes, by installing a Vox supplied voice gateway we can connect to any PBX.
GNP (geographic number porting) legislation allows for the porting of geographic numbers (like 011, 021, 031, etc) to registered entities like Vox. Unfortunately, non-geographic numbers (like 0800, 0860, 086, 0871) cannot be ported at this time.
The solution is very scalable and dynamic. Can cater for up to hundreds of concurrent calls.
We offer redundancy solutions to cater for inbound and outbound calls. A standard feature is Call Divert, to allow for inbound calls to be diverted to alternative numbers.
Rates
| Call Type | Vox | Other Providers | Savings |
|---|---|---|---|
| Local | R0.31 | R0.46 | 33% |
| National | R0.37 | R0.46 | 20% |
| Mobile (MTN & Vodacom) | R0.56 | R1.30 | 54% |
| Mobile (Cell C & Telkom Mobile) | R0.68 | R1.30 | 48% |
| Per second billing | Per minute billing | ||
| Pricing VAT inclusive | Pricing VAT inclusive |
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