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Vox Cristal Voice

Vox Cristal Voice is a complete corporate voice solution which delivers both outbound and inbound voice traffic, at much lower rates than traditional providers.

Take your number with you! Through number porting, you can switch over to Vox Cristal and keep any number you have (geographic).
Transition seamlessly. Porting, installation and maintenance are fully managed by our efficient team.
Have one point of contact and one bill for quicker turnaround times and better service – and all in addition to great reliable voice calls.
Get call rates as low as R0.25, a 45% savings in comparison to traditional providers.

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Product Sheet T&Cs

How It Works

Benefits

Massive savings

Save up to 60% of your telephone bill with low rates, least-cost routing, and per second billing.

Unique financial incentive

Reduced call rates are only the beginning.

Smooth number porting

Keep your existing numbers when you move to the Cristal Vox solution, and we will facilitate the entire porting process for you.

Comprehensive SLA

A solid service level agreement with Vox ensures you enjoy high quality voice calls, plus 24/7 service and support.

Frequently Asked Questions

Can I keep my existing PBX and make use of Cristal Vox?

Yes, by installing a Vox supplied voice gateway we can connect to any PBX.

What type of numbers can be ported to the Vox network?

GNP (geographic number porting) legislation allows for the porting of geographic numbers (like 011, 021, 031, etc) to registered entities like Vox. Unfortunately, non-geographic numbers (like 0800, 0860, 086, 0871) cannot be ported at this time.

How scalable is the solution?

The solution is very scalable and dynamic. Can cater for up to hundreds of concurrent calls.

What happens if connectivity to my site fails?

We offer redundancy solutions to cater for inbound and outbound calls. A standard feature is Call Divert, to allow for inbound calls to be diverted to alternative numbers.

Rates

Call Type	Vox	Other Providers	Savings
Fixed Line: Telkom	R0.27 per minute	R0.46 per minute	41%
Fixed Line: Liquid Telecom	R0.27 per minute	R0.40 per minute	41%
Mobile (MTN & Vodacom)	R0.38 per minute	R1.30 per minute	71%
Mobile (Cell C & Telkom Mobile)	R0.44 per minute	R1.30 per minute	66%
	Per second billing	Per minute billing
	Pricing VAT exclusive	Pricing VAT exclusive

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Pricing as advertised may be subject to CPI related price increases as per terms and conditions.

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