For more information and support on COVID-19 please visit

Wi-Fi Guest

Vox WiFi offers fully managed WiFi, providing a user-friendly, contemporary access solution for staff and guests, including enterprise-wide mobility and bring you own device (BYOD) initiatives. Built on the world-class technology, Vox WiFi provides best-in-class security, and a centralised environment for establishing and managing multiple access points – for better data usage and threat management. Coupled with auto-provisioning, a comprehensive frequency plan prior to rollout and real-time monitoring, Vox WiFi is a perfect extension of your network. Vox Aura also offers solutions for the corporate, retail, hospitality, tourism and leisure industry, as well as for home users.

Vox Aura: Corporate WiFi

  • Simple; rapid deployment of a WiFi environment
  • Access rights by user; device and geography
  • Unified wired and wireless security
  • Designed for SME’s and enterprises

Vox Aura: Medical WiFi

  • Centralised access to health information
  • Ring-fenced administrator and patient networks
  • Visiting specialist access via tablets

Vox Aura: Educational WiFi

  • Class-based access to interactive content
  • Students with tablets
  • BYOD

Vox Aura: Retail and Tourism WiFi

  • Guest WiFi management
  • Increase occupancy rates
  • Live social media broadcasting

How It Works


  • Service and support

    Vox WiFi is a fully managed WiFi suite, including robust service level agreements (SLAs), and experienced consultants to ensure best practice implementation.

  • Rich functionality

    Manage your auto-provisioning of concurrent connections, and comprehensive frequency planning based on building structures.

  • Guest WiFi

    Vox WiFi Portal enables venues to personalise user on-boarding, increase customer engagement and even monetise through third party offers.

  • Security and strategy

    Vox WiFi includes robust monitoring, reporting functionality and complete network security – including WiFi hotspot separation.

Frequently Asked Questions

It’s a facility allowing computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly within a particular area using radio waves.

Signal Strength refers to the WiFi signal strength indicator on your mobile device. Data throughput refers to the speed at which data is transferred within the WiFi network typically rated at Mbps (Megabits per second). So depending on which WiFi router or WiFi access point you have, data throughput will range from 2Mbps right up to 1.3Gbps.

Interference can come from a number of sources. i.e. building material and obstructions such as metal, brick and glass; electrical appliances such as microwaves, cordless phones and cell phones; interference from neighbouring WiFi routers and access points; poor placement of the WiFi router or AP, typically next to the TV, telephone line, etc.

Contention internally from multiple WiFi enabled devices such as smartphones, tablets, laptops, gaming consoles, etc; WiFi router and access points may be limited as per the manufacturers specifications and may not match your requirements; contention externally on your ISP service where the service may be shared with many other users (data throughput may also vary by time of day); and it stands to reason that if you have multiple users and devices competing for the same bandwidth then the initial bandwidth will need to be divided multiple times.

WiFi currently uses 2.4 GHz and 5 GHz radio frequencies to connect the devices to the WiFi network. 2.4 GHz has a larger range thus allowing you to access the WiFi further away from the WiFi router or WiFi access point, but data transfer at this frequency is limited to 300Mbps. This is fine for handling daily tasks like web browsing and social networking. In addition, the 2.4GHz band offers 11 channels within this band with channel 1, 6 and 11 being the most common. The limited number of channels make the 2.4 GHz band susceptible to radio interference.

WiFi gives us freedom from wires, but it’s not secure by default. Data is transmitted through the air, and anyone nearby can easily capture it with the right tools. Employing security measures is necessary to protect files, online accounts, and user privacy.

There are a variety of options available to extend and improve your WiFi coverage, namely, wireless access points designed to handle low, medium and high density environments or WiFi repeaters whereby the existing WiFi signal is expanded throughout a building by plugging WiFi repeaters into any available power socket. Repeaters are available for both the 2.4 GHz and 5 GHz frequencies. Power line adapters are also able to extend your WiFi coverage. They utilise your existing electrical network to extend the coverage of your network.

Other Recommended Products

Fibre to the Business Fibre to the Business

Fibre to the Business or FTTB creates a faster, more reliable connection allowing work ...

Find out more

Fat Pipe Business DSL Fat Pipe Business DSL

Fat Pipe Business is built for small to medium sized companies specifically – to offe...

Find out more

Firewalls Firewalls

To keep your local network safe, and your company information and resources private and...

Find out more

Vobi Voice Calling Vobi Voice Calling

With Vox Voice Calling App, Vobi, every hour is happy hour! Call more for less with Vox...

Find out more

Please include an “@” in the email address. “ is missing an ”@”.

Show Incorrect password

Forgot your password?

Lost your password? Please enter your email address. You will receive a link to create a new password.

Error message here!

Back to log-in