Vox: Your Trusted Partner for Fibre, LTE, 5G & More

I would hereby like to express my sincere thanks and appreciation for the extremely friendly and efficient service received from Fortune Mncube earlier this afternoon. Fortune is very patient, extremely knowledgeable and more than willing to go the extra mile to assist his clients. Thank you Fortune, you are indeed setting an example for others to follow. Your commitment and dedication towards problem solving and service excellence is much appreciated.

I herewith want to compliment Asithandile on her stellar service.I have been communicating with countless agents, , trying to be connected. Its been a frustrating month of e-mails,phone calls,whattsapp etc ,all in vain. Asithandile appeared like a knight in shining armor,she followed up a got us connected.She is certainly an asset to your business.

Dear Vox Team, I wanted to take a moment to express my gratitude for the outstanding support I received from your helpline team. Your service was prompt, professional, and effective, making my experience with troubleshooting and resolving my Wi-Fi issues seamless. Thank you for going above and beyond to ensure customer satisfaction, I truly appreciate the excellent service.

I wish to leave a message commending the superb technical support I recieved from your agent, Devlin Pillay. Their service was incredibly professional, patient, and polite. They were the only technician out of the several other technicians I was on the phone with who managed to resolve my issue.

I recommend above mentioned agenda for the employee of the month. He is polite calm professional helpful kind and very calm and this behavior make you also calm. Well done if you carry on you will get far in live.

I cannot thank Mpho Bosoma for such exceptional service. He is a true example of living your companies values and a person who was not only professional but kept to his word and 3xecuted service delivery despite me having endless issues since Tuesday. He understands what was required and kept me updated and called back when he said he would do so. I cannot thank him enough for assisting me with my quandary. Keep up the great work Mpho people like you in the service e industry are a rare find. Thank you.

Khensani Manganye thank you for your phenomenal service tonight. We're been struggling with the vumatel for at least 2 weeks. Tonight with just a phone call she got us on the fiber and is working fantastic. Once again thank you for you service tonight & friendliness.

I would like to send an exceptional thank you for the excellent service received from Ruan on 22/01/2025 He was able to make contact with my husband at home and not only solve the problem we were having but completely restore our dropping internet speeds, that I have been complaining about since September 2024 His service was truly above and beyond! Thank you so much

Malibongwe Mbatha was very helpful, kind, well informed, respectful and patient. She assisted with our connection issues, performed a speed test and logged a call with the frog foot technician to come out to the residence to check the incoming connection from the box. She was such a pleasure to talk too and thank you for that.

I wish to take an opportunity to applaud your staff member by name Angel from customer service for a high level of service displayed during my conversation with her. It was a great pleasure to be assisted by this young lady, such that it would be easy to refer a potential client to your business knowing that they would be well taken care of. I feel I would not have done justice to her positive energy and attitude, if I did not tell someone about my great experience. Keep up the good work Ange. I sincerely hope that the department you will be forwarding my query to tomorrow will match the high standard you have set up.