6
Wholesale Solutions,
One Partner
30+
F/WNO Partners
Aggregated
100 Gbps
Scalable, Reliable & Cost-Effective
Carrier Services
24/7
L2/L3 support
from ISP pioneers
Key advantages
Why ISPs choose Vox Wholesale.
Vox aggregates F/WNO home & business connectivity for ISP partners – you build and manage your own products on your own network, install and support your own customers with your own equipment. We handle the rest.
Single interconnect to save cost
One connection gives you access to all our partners – F/WNO, IP transit, voice and telephony from a single physical handover.
Bulk rate benefits
Access Vox’s volume discounts on premium networks. Margins protected without having to commit to volumes you can’t yet deliver.
No minimum commits
Scale at your own pace without financial pressure. Start small, grow as you sign customers – no take-or-pay penalties.
Diversified customer base
Sell to homes and businesses through one wholesale partner. One operational stack, two distinct revenue streams.
Improved customer reach
Lose fewer customers to network availability gaps. With 30+ F/WNOs aggregated, you can quote almost any address in the country.
Self-help Vox portals
Use Vox’s portals end-to-end – pre-sales quotes, ordering, customer support tools, network monitoring & visibility, and more.
The product range
Six wholesale products. One partner.
Everything an ISP needs to compete with the big players – aggregated upstream, carrier-grade transport, voice, hosted PBX and border defence. Pick what you need, white-label what you sell.
↑ All productsProduct 1
Wholesale Connectivity
Aggregated F/WNO home & business connectivity – 30+ networks behind one interconnect.
Product 2
IP Transit
Comprehensive local peering and international coverage via all subsea cables out of SA
Product 3
National Long Distance
Carrier-grade NLD nationwide over OTN. E-LAN/E-Tree/E-Line Ethernet services, up to 100 Gbps, 99.9% SLA.
Product 4
Wholesale Voice
Build your voice offering on SA’s most trusted Tier 1 VoIP network – direct local interconnects, dual London PoPs.
Product 5
Wholesale Telephony
Enterprise-grade hosted PBX – PortaOne & 3CX Cloud. White-label, your brand, your customers.
Product 6
Border Defence (DDoS)
Multi-layered DDoS mitigation. Detect, control and neutralise before it reaches your network.
01
Wholesale Connectivity
Aggregated F/WNO – at scale.
Vox aggregates Home & Business connectivity from South Africa’s leading Fibre and Wireless Network Operators behind a single interconnect. You build and brand the product; we run the plumbing.
Vox aggregates
Home & Business F/WNO connectivity bought once, sold many. One handover, many networks.
You build & brand
Partners build and manage their own products on their own network. Your pricing, your packaging, your customer experience.
You install & support
Partners install and support their own customers with their own equipment. Own the relationship end-to-end.
02
IP Transit
Carrier-grade upstream, from ISP pioneers.
Fully interconnected locally via NAPAfrica & ISPA peering. Direct CDN interconnects, IPv4/IPv6, burstable 95th-percentile billing and protected upstream over multiple cable systems out of SA.
NAPAfrica & ISPA peering
Fully interconnected locally – the shortest path to South African content and eyeballs.
Direct CDN interconnects
Akamai, Google, Microsoft, Netflix and more – peered directly for sub-10ms paths to popular content.
99.9% availability SLA
Punitive SLA subject to redundancy. Skin in the game; not just a soft commitment.
Burstable or fixed billing
95th-percentile burstable or fixed monthly billing. Pick what fits your customer model.
IPv4 & IPv6 support
Full dual-stack on every handover. Ready for what’s next, supported for what runs today.
Lowest-latency global routes
Optimised paths to Europe, the Americas and Asia. Protected upstream via multiple SA cable systems.
03
National Long Distance
Carrier-grade national connectivity, built on our optical network.
Nationally delivered from our data centres. Diverse infrastructure for resilience, scalable up to 100 Gbps, protected and unprotected options. Our NLD and metro backbone run over an optical transport network (OTN), delivered on a MEF-certified backbone providing E-LAN, E-Tree and E-Line Ethernet services.
Diverse infrastructure
Diverse service providers & networks for resilience – no single point of failure.
High reliability
Uptime SLA of 99.9% on dual-ENNI configurations.
Scalable bandwidth
Bandwidth options up to 100 Gbps – grow as your customers grow.
Service flexibility
Unprotected & protected service options – match the need to the budget.
04
Wholesale Voice · Tier 1
Build your voice offering on SA’s most trusted VoIP network.
Direct interconnects to all major local networks, dual PoPs in London for international, multiple undersea cable systems and conservative capacity planning. Whether you need just a trunk and numbers – or want to build a complete platform with reseller, enterprise and SME services – we have you covered.
Direct local interconnects
Direct interconnects to all major South African networks for the lowest possible per-minute cost.
Dual London PoPs
Two London Points of Presence for international traffic, with multiple undersea cable systems for resilience.
Aggressive wholesale rates
Rates aligned to traffic volumes with volume discounts as you scale. No build costs, no hidden fees.
Conservative capacity planning
Headroom on every leg of the network – minimal congestion risk during traffic spikes.
24/7/365 support
Comprehensive SLAs and round-the-clock SA-based support from a team that has been in the game from day one.
Resell or build
Resell pure voice, or build a complete platform with reseller, enterprise and SME services on top. Compete on quality AND price.
TIER 1
SA’s most trusted VoIP network
MyBroadband rankings: 20 Aug 2025 · 29 Jan 2025 · 23 Jul 2024 · 7 Mar 2024
05
Wholesale Telephony · PortaOne & 3CX
Enterprise-grade PBX, under your brand.
Two platforms, complemented by Telephone Management Software, one wholesale partner. PortaOne delivers flexibility and the freedom to tailor solutions, while 3CX Cloud brings the strength of a globally recognised PBX platform – both empowering you to build and grow your own communications business.
PortaOne Cloud PBX
A carrier-grade platform that can be self-managed and fully white-labelled, enabling you to deliver, bill, support, and grow your own communications brand.
3CX Cloud
Backed by Vox’s highest-level 3CX certifications and SIP expertise, giving you access to proven technology, specialist support, and confidence at every deployment.
Reliable infrastructure
From Vox’s geo-redundant core network to world-class 3CX hosting facilities, your PBX services are backed by resilient infrastructure designed for reliability.
Full control
Monitor, manage, and support customer PBXs across both platforms.
Commercial terms
Pay-as-you-grow with PortaOne, or procure your 3CX licence outright or over a term – all designed to fit your business model.
Expense management
Control your customers’ spend with a TMS (Telephone Management System) and its unique budget-barring capability for both PortaOne and 3CX. White-label ready for your brand.
06
Border Defence · DDoS
Multi-layered DDoS, before it reaches your network.
Multi-layered mitigation is applied as close to the attack source as possible, so attacks are neutralised before they reach your core network.
Upstream mitigation
Attacks are filtered before traffic reaches your core network.
Automated response
Mitigation runs without operator intervention, and blocks malicious traffic without disrupting legitimate users.
Attack visibility
Reporting on attack behaviour, duration and patterns for post-incident review.
Partner Support & Enablement
We set you up for success.
Becoming a Vox wholesale partner gives you more than products – you get the tools, portals and people that turn a wholesale relationship into a real business multiplier.
Tools & Portals
- Wholesale Partner Portal
Pre-sales quotes, ordering, customer support tools, network monitoring & visibility, and more – one login, full operational control. - Self-service quoting
Real-time pricing and availability checks – quote your prospect before the meeting ends. - Automated workflows
Streamlined order processing and fulfilment – fewer human handoffs, faster activations. - Dashboard visibility
Track every order and service status in real time – no more chasing emails for updates.
Support Structure
- Dedicated Channel Manager
Your single point of contact – the person who knows your business and goes in to bat for you. - Project Management
Hands-on support for deployment, integration and migrations. We don’t disappear after the sale. - L2 / L3 Technical Support
Expert escalation when needed. The engineers who run the network are one ticket away. - Training programmes
Platform and product training included – onboard your team faster, ship better customer experiences.
Your business transformation
Quantifiable benefits of partnering with Vox.
Four areas where partnering with Vox moves the dial – measured in revenue, margin and operational hours saved.
Improved Economics
- Access bulk rates on premium networks
- No minimum spend commitments
- Volume discounts as you scale
- Reduce interconnect costs significantly
- Better margins on voice and connectivity
Revenue Growth
- Close opportunities you previously couldn’t
- Expand coverage without capex
- Cross-sell voice and PBX services
- Faster time-to-market for new regions
- Complete solution lifts customer lifetime value
Operational Efficiency
- Single portal vs managing 30+ FNO portals
- Unified billing and reconciliation
- Streamlined support escalations
- Reduced admin overhead
- Free up resources for growth activities
Competitive Edge
- Offer complete solutions like tier-1 ISPs
- Network reach rivals the big players
- Enterprise-grade PBX platforms
- Build your brand, not Vox’s
- Maintain full customer relationships
No minimum commitments. Six products. One platform.
