Why Vox Wi-Fi for Business
Fixed remotely, by our support team.
A managed service means firmware updates, troubleshooting and fault fixes happen remotely, so fewer technicians need to visit your site.
RF design and planning
RF heatmap software plans coverage around your floor plan and wall materials before a single access point goes up.
Managed Wi-Fi
Network issues are solved remotely, with analytics on traffic volume, security threats and capacity limits.
Reporting and analytics
Optional reports on network metrics, plus faster troubleshooting for the network and connected devices.
Enterprise equipment
Access points and managed switches from enterprise-grade vendors, built for many users connecting at once.
Vox Enterprise Managed Wi-Fi
Secure Wi-Fi for every device on site.
Wireless security built for enterprise-wide mobility, so work-from-home and bring-your-own-device policies run on the same managed network.
- 24/7 support from the Vox Service Centre
- Fast deployment with centralised control
- A high number of concurrent connections
- Fully managed, with comprehensive SLAs
- Frequency planning based on your building structure
- Consulting to make sure the implementation follows best practice
Vox SME Wi-Fi
Wi-Fi scoped to your business.
Scalable Wi-Fi for retail, entertainment, hospitality and manufacturing, supporting any Wi-Fi-enabled device or application. We scope the site first, so the network fits from day one.
- Managed or unmanaged service
- Rent the equipment or buy it outright
- 24/7 support
- Add Guest Wi-Fi with a captive portal, a personalised landing page and optional analytics for marketing
Guest Wi-Fi
Give customers Wi-Fi, and stay in touch after they leave.
Affordable Internet access for your customers, kept separate from your business network.
- Branded captive portals that put your brand in front of every guest
- Separate networks for business traffic and guests
- Insights and analytics to understand your guests
- Bandwidth management to control overall performance
- Direct engagement for better marketing
Ruckus One
One view of your wired and wireless network.
An AI-driven platform that lets your team and the Vox support centres manage the network from one interface, with the visibility to make informed decisions.
- Unified management for wired and wireless
- AI-driven network assurance
- Secure network access and policy management
- A built-in service catalogue
- Custom reporting and dashboards
Wi-Fi-as-a-Service
Managed Wi-Fi for a monthly fee.
A subscription that removes the capital cost of Wi-Fi equipment and reduces ongoing maintenance, with technology and security updates included.
- AI-driven tools find and fix network issues quickly
- A custom design that grows with you, adding access points as needed
- Certified engineers from setup through ongoing support
Our Wi-Fi partners
Enterprise equipment – one Vox account.
Vox partners with enterprise-grade vendors, from access points to managed switches, and supports the whole network under one contract.
Frequently asked
Your questions, answered.
The questions our account managers field most often. Still stuck? Our SA-based business support team is one call away, 24/7/365.
Guest Wi-Fi
You give customers Wi-Fi access and can keep engaging with them after they leave, for example through direct marketing campaigns or by following up on their experience to build loyalty.
The captive portal is the landing page your guests see when they log in to your Guest Wi-Fi network.
Yes. The captive portal can be branded to promote your business and is fully customisable. We can build a landing page for you from a list of basic elements.
Yes. Email and SMS campaigns, questionnaires and loyalty programmes can all be built on consultation.
Campaigns that reach the people most likely to be interested work better, and you avoid sending messages that get ignored or treated as spam.
One option is to sell advertising space on your captive portal to relevant nearby businesses. Used well, Guest Wi-Fi can pay for itself.
SME and Enterprise Wi-Fi
A managed service lets our Service Centre troubleshoot and improve network performance remotely using cloud-based monitoring and admin tools, so more connected devices get uninterrupted Wi-Fi.
Each Vox access point covers an estimated 100 square metres, depending on your wall materials. Add one device for every extra 50 to 100 square metres. A typical SME needs one to five.
Dual-chain (2×2 MIMO) equipment supports at least 20 connected devices, and Vox offerings can accommodate 50 to 100.
Signal strength is the Wi-Fi indicator on your device. Data throughput is the speed data moves across the network, measured in Mbps. Depending on your router or access points, throughput can range from 2Mbps to 1Gbps.
We recommend running cable where possible for maximum throughput. Access points are preferred over consumer mesh products.
When your initial contract ends, we negotiate a new contract to replace the outdated equipment. Your monthly rental may increase, but there is no large capital outlay.
A detailed floor plan lets us put together a full proposal for your site.
Tools and resources
Product sheets, in one place.
Product sheets
How it works
Terms and support
From the Vox blog
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New Business Sales · JHB
+27 (0) 87 805 5050
Business Support · 24/7
+27 (0) 87 805 0500
Email
info@voxtelecom.co.za
