Why join Vox Rewards?
Fibre is just the line – we deliver the Rewards too.
Sign up for free and qualifying customers unlock savings from R430 a month through discounts, vouchers and coupons from some of South Africa’s favourite brands.
Free to join
There’s no cost to sign up or stay a member. Qualifying Vox Fibre to the Home customers get access to the full programme at no charge.
Savings from R430/month
Lifestyle and value-added bundles start at R430 a month and grow as you move up the tiers – real Rands back, every month.
Top SA brands
Enjoy benefits from partners like Shoprite, Checkers, KFC, Steers, Edgars, FlySafair, Dis-Chem and many more.
Tiers & benefits
Three tiers. Rising rewards
Get rewarded from the start – then unlock more value as you climb. Earn points by combining your years with Vox and the qualifying products you hold.
Bronze
Points 200
- Up to 10% off digital gift cards
- Up to R30 in Fast Food vouchers
- Up to R400 in Travel Savings
- Up to 25% off Tech and Gadgets
- Up to 60% Off Online Courses
Silver
Points 300-400
- Up to 10% off digital gift cards
- Up to R30 in Fast Food vouchers
- Up to R400 in Travel Savings
- Up to 25% off Tech and Gadgets
- Up to R1250 in Grocery Coupons
Gold
Points 500-600
- Up to 10% off digital gift cards
- Up to R100 in Fast Food vouchers
- Up to R1000 in Travel Savings
- Up to R1250 in Grocery Coupons
- Up to R1250 in Coupons and more
Qualifying & earning
How you earn your tier.
Your points score determines the Rewards tier you qualify for. Meet the qualifier, then build points over time.
Active Fibre to the Home service
Active debit order on your account
Account in good standing
Our partners
Savings from brands you already love.
We’re working with South Africa’s favourite names across the things you buy every day. (Ts & Cs apply.)
More Qualifying products
Add more, earn more.
Qualifying products don’t just upgrade your home – earn Rewards points that help move you up a tier.
Norton Security
Award-winning device protection
Earns Rewards points
Keep every device in your home safe with real-time protection against viruses, malware and online threats.
- Device Security
- Secure VPN
- Smart Firewall
- Web Supervision
Wi-Fi Mesh
Whole-home coverage, no dead zones
Earns Rewards points
Blanket your home in fast, reliable Wi-Fi with self-optimising mesh nodes that hand your devices off seamlessly.
- One Network for the Home
- Stable Long Range Connectivity
- Mobile App to Manage Usage
- Free Onsite Wi-Fi Assessment
Vobi
Discover Endless Conversations
Earns Rewards points
Love to chat? Choose Uncapped Calling and save on call costs – both locally and internationally.
- Smartphone Application
- Easy Self Install
- Unlimited Calls
- Save on call costs
How to join
Quick and easy, online.
Qualifying Vox Fibre to the Home customers can register in minutes and start saving.
Register online
Sign up via the Customer Zone or the Rewards platform using your ID or passport number and a PIN.
Activate in 24 hours
Your coupon benefits become active 24 hours after you register – then log in any time to browse and redeem.
Climb the tiers
Tier upgrades happen each month. Your new benefits appear from the 1st of the month after you’re upgraded.
Still have questions?
Vox Rewards, explained.
Vox Rewards is a discount loyalty programme available to new and existing Vox Fibre to the Home customers (*terms and conditions apply). Vox is one of the only South African Internet Service Providers (ISPs) to proudly offer our clients a lifestyle loyalty rewards programme.
The Vox Rewards programme opens access to a wide range of lifestyle benefits, which are not simply telecoms-related products.
This sets us apart from our competitors by offering extra value to our clients, with free rewards every month to give you a little extra help with your budget in certain designated areas.
- The initial programme outreach is available to new and existing active Fibre to the Home customers.
- Customers need to have an active debit order with Vox through which they pay their accounts every month.
- Customers need to keep their accounts up to date.
- Please note that Terms and Conditions apply.
Through Vox Rewards, customers can get access to significant Rands back in monthly savings, discounts, vouchers and coupons from some of South Africa’s favourite brands (please note: Ts and Cs apply).
We are currently offering loyalty discounts across partners based in the retail, fast food, travel, tech and gadgets, education, online retail stationery and groceries sectors.
Qualifying customers will earn points through certain actions. Your points score will then determine the Rewards Tier you are allocated. The various tiers are made up of categories that provide you with access to various loyalty discounts from our selected partners.
You can work your way up to higher tier structures, thereby unlocking more benefits.
- Retail: Update your wardrobe with up to 10% off retail gift cards from Edgars, Legit, Style and Beaver Canoe, OR get 10% off online purchases at BRANDZ.
- Fast food: Enjoy takeaways with discount coupons from KFC, Steers, Debonairs Pizza and Hungry Lion.
- Enjoy travel deals: With partners including FlySafair, Citiliner, Intercape and Luxliner.
- Tech and gadgets: Keep up to date with Dress Your Tech, and benefit through up to 25% off (minimum spend of R500 online). Additionally, you can get 8% off online purchases with Asus.
- Online learning: Empower yourself through access to online learning through IT Upskill.
- Stationery: Enjoy 10% off all your online stationery purchases at Statesman Stationery.
- Groceries: Enjoy up to R1,250 monthly in grocery savings.
You can earn points through the following actions:
- Time as a Vox customer:
• 0–12 months: 0 points
• 1–4 years: 100 points
• 5-9 years: 100 points - 10 years + :100 points
- Account in good standing:
Keep 200 points by avoiding payment defaults. If your account is not in good standing, you will forfeit the 200 points for 3 months. - Add qualifying products:
Earn up to 100 points when you add a Wi-Fi booster, a VoIP product, a Norton Security product or all 3 (maximum of 100 points for these products)
Joining the Vox Rewards programme is a simple online process.
As a qualifying Vox Fibre to the Home customer, you can join the Rewards programme through the Customer Zone on the Vox website: https://customer.vox.co.za/login or by registering at https://rewards.vox.co.za/.
- To access your rewards, log in using your Vox Account Holder ID number or passport number and your registered PIN.
- Your Rewards will be active 24 hours later.
Please note: Tier Upgrades are done on a monthly cycle (you will see your updated Tier Status and benefits in the month after you are upgraded, on the 1st of the month).
If you have forgotten your Rewards password, simply visit https://rewards.vox.co.za/ to reset your password by selecting ‘Forgot password’ and then following the easy steps.
To stay in good standing with your Vox Rewards, you need to keep paying your debit orders on your chosen products – it’s as simple as that.
If you default on a debit order at any time, your Vox Rewards standing will be suspended, and you won’t be able to make use of the savings options available to you for 3 months.
However, by making arrangements to get back up to date with your debit orders, your Vox Rewards status can be reinstated.
Yes, you can use your Extra Savings Card alongside your coupons for additional savings.
No, coupons are only redeemable in-store.
Each discount coupon applies once per product. For example, if you have five R10 discount coupons for Five Roses Tea in a month, you can use one coupon per box. So, you could buy three boxes in one shopping trip and apply three coupons.
