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Here are some of our FTTH Packages

Fibre to the Home

25/25Mbps

For only

R449pm

Bill R559 for first 2 months

50/25Mbps

For only

R609pm

Bill R759 for first 2 months

100/50Mbps

For only

R809pm

100/100Mbps

For only

R919pm

500/200Mbps

For only

R1 249pm

50/25Mbps

For only

R649pm

50/50Mbps

For only

R709pm

100/50Mbps

For only

R799pm

200/100Mbps

For only

R1 049pm

300/150Mbps

For only

R1199pm

Frogfoot Air

10/1 AirMbps

For only

R289pm

Frogfoot Air

50/10 AirMbps

For only

R399pm

60/30Mbps

For only

R608pm

120/60Mbps

For only

R798pm

240/240Mbps

For only

R1098pm

30/30Mbps

For only

R755pm

50/50Mbps

For only

R960pm

100/100Mbps

For only

R1 050pm

200/200Mbps

For only

R1 240pm

850/850Mbps

For only

R1 960pm

Promo!

25/25Mbps

For only

R449pm

55/25Mbps

For only

R595pm

75/75Mbps

For only

R807pm

150/150Mbps

For only

R952pm

300/200Mbps

For only

R1 120pm

1000/200Mbps

For only

R1 695pm

20/20Mbps

For only

R510pm

60/60Mbps

For only

R675pm

250/250Mbps

For only

R999pm

500/500Mbps

For only

R1 355pm

1000/500Mbps

For only

R1 499pm

4/1Mbps

For only

R490pm

40/40Mbps

For only

R699pm

75/75Mbps

For only

R849pm

150/150Mbps

For only

R1 099pm

300/300Mbps

For only

R1 299pm

40/40Mbps

For only

R699pm

70/70Mbps

For only

R899pm

150/150Mbps

For only

R1 199pm

250/250Mbps

For only

R1 299pm

500/500Mbps

For only

R1 499pm

50/25Mbps

For only

R857pm

100/50Mbps

For only

R958pm

4/4Mbps

For only

R589pm

10/10Mbps

For only

R759pm

20/20Mbps

For only

R912pm

50/50Mbps

For only

R1 045pm

100/100Mbps

For only

R1 245pm

Free Double Up Line Speed

10/2Mbps

For only

R599pm

Free Double Up Line Speed

30/30Mbps

For only

R789pm

Free Double Up Line Speed

75/75Mbps

For only

R939pm

Free Double Up Line Speed

125/125Mbps

For only

R1 139pm

Free Double Up Line Speed

300/300Mbps

For only

R1 299pm

20/10Mbps

For only

R549pm

20/20Mbps

For only

R649pm

50/25Mbps

For only

R699pm

100/100Mbps

For only

R899pm

200/200Mbps

For only

R1 049pm

20/5Mbps

For only

R750pm

50/50Mbps

For only

R850pm

100/100Mbps

For only

R1050pm

200/200Mbps

For only

R1250pm

1000/500Mbps

For only

R1550pm

20/20Mbps

For only

R345pm

30/30Mbps

For only

R515pm

50/50Mbps

For only

R695pm

100/100Mbps

For only

R885pm

200/200Mbps

For only

R1045pm

500/250Mbps

For only

R1195pm

1000/100Mbps

For only

R1335pm

settings input component FILL0 wght300 GRAD0 opsz48 | Vox | Fibre to the Home

Free Installation on

selected packages worth R2500*

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Free connection

worth R1000*

router FILL0 wght300 GRAD0 opsz48 2 | Vox | Fibre to the Home

Free-to-use Wi-Fi Router

worth R1000*

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Free Voice Minutes

60 minutes

Hot Promotion

moving house banner 4 | Vox | Fibre to the Home

MOVING HOUSE?
Enjoy 1 Month FREE

Moving can be stressful, but let us lighten the load by helping you stay connected at your new address.

Discover what Fibre offers

Don’t limit your online experiences and entertainment – Choose Vox Fibre to the Home today!

Speed & Quality Internet

Fast and Reliable Connectivity

Work, study, game, shop, browse or socialise – no matter the platform or activity, with Fibre, there are no interruptions.

  • Speeds range from 4Mbps to 1Gbps
  • Extensive coverage across all 9 provinces in SA
  • Month to Month Contracts
  • Unshaped and Unthrottled
  • Upgrade and downgrade your Fibre line with ease
  • Download the Vobi App and get 60 free Voice minutes per month
FTTH comp v1 | Vox | Fibre to the Home FTTH comp v1 | Vox | Fibre to the Home
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Affordable Internet

Cost-Effective Fibre Packages

Affordable fibre optic connectivity for every home.

  • Price starts at R289 pm
  • Free installation and activation on selected packages
  • Free-to-use Router
  • Uncapped with no FUP
  • Save up to R4500
  • Download the Vobi App and get 60 free Voice minutes per month
Technical Experts

Support available 24/7

Our technical experts are always on standby to assist with your every need.

  • Level 1,2,3 engineers available 24/7/365 days to assist
  • Remote and on-site troubleshooting available
  • Telephonic and email platforms available
  • Online Customer Portal to manage all your connectivity requirements
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Why Vox Fibre for your Home?

Enhance your Internet experience at Home with any of our Fibre to the Home Packages

smart_display

Super Fast

Stream Netflix or YouTube without the buffering.

wifi

Reliable

Fibre is the latest in cutting edge internet technology, making it a future proof choice.

network_check

Unlimited, Unthrottled Data

Work, study, game, shop, socialize – no matter what the platform or activity, do it with no interruptions.

devices

Connect Multiple Devices

Busy homes mean multiple devices connected simultaneously on a single Fibre line.

router

Free Installation & Router

We include free installation on selected packages and free-to-use wifi router as part of your bundle.

phone_in_talk

Free Voice Minutes

You get 60 free Voice minutes on the Vobi mobile app.

About the Order Process

You will be required to conduct a feasibility check on your address to confirm which provider is available in your area (there may be more then one). Once you have decided on an FNO (Fibre Network Operator), select your monthly package and place your order.

Upon receiving your Vox contract, which will be sent to you for approval via SMS/Email, as well as a copy of your South African ID, your order will then go through the RICA verification process.

Once your order is approved, we will place the order with the Fibre provider who will schedule the installation date with you.

On the scheduled date the Fibre line and ONT (Fibre provider Optical Network Terminal) will be installed, and the line handed over to Vox.

The Fibre data account will be activated by Vox.

Vox will install the Wi-Fi router on an agreed-upon date.

Billing will be activated.

Special Terms and Conditions

The following applies to all Vox Fibre to the Home packages

Vox requires no less than 1 (one) clear calendar month’s notice for the cancellation of the Fibre to the Home service, sent in writing to cancellations@voxtelecom.co.za or processed online (vox.co.za) via the MyVox customer portal.

Final confirmation of availability is subject to the Network Operators’ final Mapping Feasibility results after Vox has placed your order.

The element of the Service that is comprised of the provision of the Circuit is provided to the specific address set out in the Subscriber Agreement with a Circuit leased by Vox from a network operator. Accordingly, the provision of the Circuit is not transferrable to another premises. A cancellation is necessitated by relocation, and all requests for the service at a new premises shall be subject to a feasibility study in order to determine the availability of fibre infrastructure at the new location.

Promotional pricing is subject to availability, either from the upstream network operator or Vox and may be withdrawn at any time without notice.

Services offered by Vox are all subject to standard and non standard once-off set up and configuration or Installation fees. Should Vox offer to conditionally waive or subsidise the standard fee(s) and the Customer terminates the Customer’s subscription within twelve (12) months of activating the Circuit, the full installation or set up and configuration fee is payable as part of the termination fee. Termination fees will not be pro-rated.

Each network operator defines its own standard installation. If a non-standard installation, re-installation or any move of equipment is required, the Customer shall be responsible for the costs of any facilities, extra cabling, additional trenching and other expenses that are necessary to install the Circuit. Such costs shall either be charged by the relevant network operator directly to the Customer, or through Vox, depending on the business model of the network operator.

Due to the nature of the Internet, Vox can only control IP throughput rates from the user network interface of the Equipment to the point of interconnection between the Vox Network and the Internet. This means that under the Fibre to the Home service terms, Vox does not manage your home network, and Vox is not liable for the performance of your Wi-Fi network.

Vox will allocate FTTH customers with 60 free minutes each month. Once your free minutes have been used, a low call rate of R0.46c per minute will be applied.

Still have a few questions?

We have all the Fibre answers you need below

Frequently Asked Questions

Fibre to the Home (FTTH) is an advanced broadband internet connection technology. It uses optical fibre to deliver high-speed internet directly to individual buildings, including households, apartment complexes, and businesses. These fibre optic cables, composed of strands of glass, transmit data using light pulses. With FTTH, users can achieve remarkable speeds of up to 1000 Mbps.

ADSL (Asymmetric Digital Subscriber Line) operates over existing copper wire infrastructure, which is frequently unreliable and heavily shared among users. It provides average speeds of approximately 4 Mbps. In contrast, Fibre Optic technology transmits data as light impulses along flexible glass fibres, enabling users to achieve blazing speeds of up to 1,000 Mbps. In fact, Fibre connections are approximately 250 times faster than their ADSL counterparts.

To determine if Fibre is accessible in your vicinity, you can use our coverage map. Go to the Vox Shop and input your address, and we will then display the available Fibre Providers in your area.

If Fibre isn’t currently accessible in your area, you can use our coverage map on the Vox Shop to provide your details via the “keep me posted” option. We’ll notify you promptly as soon as Fibre becomes available in your vicinity.

However, if you prefer not to wait or require an interim solution, we offer a variety of other connectivity options. Our convenient coverage map will also inform you about alternative services available at your specific address.

When it comes to the progress of your order, Vox ensures that you stay informed. You’ll receive notifications via SMS and email throughout the process. Whether it’s updates on installation, activation, or any other relevant milestones, Vox has you covered!

You can review the status of your order on the Customer Zone. In addition, you can give us a call on 087 805 0500 or send an email to feedback@voxtelecom.co.za.

The feasible Fibre infrastructure provider in your area that Vox partners with will installs the Fibre cable from the road into your home. They will connect the Fibre line to an ONT device (the Optical Network Terminal, or ONT device, is also often referred to as the modem). We’d recommend that you are at home at the time of installation, to ensure you agree with the installer on the placement of the cable and the ONT device.

Once your order is placed and the Fibre Provider confirms that your home is ready for installation, the installation process typically takes approximately 14 working days.

For standard installations, your Vox Wi-Fi router will be installed by a dedicated Vox engineer once your Fibre line has been installed and Vox has received handover from the Fibre provider.

For a Self-Install process, your Vox router will be delivered after the installation date has been scheduled with the Fibre provider. This means the router will be delivered to your home prior to the Fibre provider installing the ONT. You can then install your Wi-Fi router by following the easy step-by-step guide once the ONT has been installed.

No, Fibre operates completely independently of your traditional voice (analogue/copper) line.

Yes, If you’re considering switching to Vox, here are some options for managing your telephone services:

Number Porting:
You can port your existing telephone number to Vox. This ensures that you retain your familiar contact number even after the transition.

Vox VoIP Services:
Explore Vox’s VoIP offerings, such as Vox Supafone or the Vobi App. These services use Voice over Internet Protocol (VoIP) technology, allowing you to make calls over the Internet.
Benefits include potential cost savings—up to 30% on call expenses compared to traditional phone lines.

Uncapped Calling Plan:
Alternatively, consider adding Vox’s uncapped calling plan to your package. With this plan, you can make unlimited calls without worrying about usage limits.

Feel free to choose the option that best suits your communication needs on the Vox Shop.

If you port your number to Vox and subscribe to VoIP services, you won’t need a traditional landline, and you can save on monthly fees.

However, if you still have an analogue copper line with a telephone, you’ll need to continue paying Telkom for voice services.

Yes – it’s simple and easy to change your existing product to a Fibre product. Log in to your online Customer Zone Account and select the option to upgrade to Fibre, and request a cancellation of your current internet service. Alternatively, you can contact our Sales teams on 087 805 0003 who will assist you with placing your order for Fibre order.

Yes, you do need a different router/modem. The Fibre router must be compatible with Fibre technology. When you sign up with Vox, we will furnish you with a suitable router/modem based on your chosen package.

Vox connects you to the internet and manages your connection once physical installation has been completed.

While Vox’s Fibre services do not require a 12-month contract, we generously waive the installation and/or set-up fee upon sign-up. However, here’s the important part: if you choose to cancel within the initial 12-month period, those conditionally waived installation and/or set-up charges will be billed back to your account. It’s essential to keep this in mind when making your decision.

Yes. You would have to log a cancellation with your existing ISP and place an order with VOX, and inform Vox that there is an existing ONT installed.

Fibre infrastructure providers charge an installation and connection (or activation) fee to install Fibre into your home. However, Vox offers FREE installation and connection, provided that the customer stays with Vox for 12 months.

Vox offers free installation on selected packages. A dedicated engineer will assist with your installation.

Yes, should you cancel your Vox Fibre service within 12 months from activation of your Fibre service, or your account falls into arrears, you will be charged a cancellation fee. This fee is dependent on the Fibre provider.

No, Vox does not charge a delivery fee for the router.

No, Vox does not charge a monthly fee for the router. This is included as part of your bundle.

Absolutely, upgrading or downgrading is a straightforward process. With Vox’s month-to-month contracts, you have the flexibility to upgrade, downgrade or cancel your Fibre to the Home service as long as you provide one calendar month’s notice.

Please note, if your fibre service is cancelled within the first 12 months of activation, a cancellation fee may apply.

You can cancel your services via the Customer Zone or by sending an email to cancellations@voxtelecom.co.za

Important:

We can only accept written cancellations that are submitted in writing by the authorised contact person listed on the account.

Your Fibre service is tied to a specific location, so you cannot transfer your Optical Network Terminal (ONT) and router to a new address. If you move, you’ll need to cancel the service at your current residence and place a new order for your new home.

Fibre is static and cannot be moved. Your new home may or may not have fibre coverage. If your new home does have fibre coverage, a different Fibre Provider may be available in the area. In addition, if you were to take your existing fibre equipment with you to your new home, Vox would still need to place an order with the Fibre provider to connect the service to the ONT and provision and activate your fibre line.

Our Technical Support team operates around the clock, every day of the year.

For Customer Service and General Queries, our teams are on hand from 08:00 to 17:00, Monday through Friday, and from 08:00 to 14:00 on Saturdays and non-religious public holidays.

You can reach us at help@voxtelecom.co.za or call 087 805 0530.

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We all strive to create the best products and services

Vox works in partnership with:

1 of 4User Amount
2 of 4Streaming
3 of 4Online Gaming
4 of 4Online Activity
CompleteResults

Amount of People or Devices

How many people and devices will you connect?

Streaming Videos

What quality do you want to stream videos at (Netflix, YouTube, etc)?

Online Gaming

What types of games do you plan on playing?

Select one or more options if applicable.

Online activity

What types of activities do you do online?

Select one or more options if applicable.

Your results

What we recommend and what you get

  • Free Installation

    Save up to R2000*

  • Free Activation

    Save up to R1000*

  • Free Router

    Wi-Fi Router included

  • Uncapped Data

    No FUP - No Fair Use policies apply

25 Mbps

25 Mbps download

25 Mbps upload

Starting from

R857 PM

T's and C's apply