Switching back into work mode, after weeks of not looking at computer screens or checking messages regularly, is usually tough for most people. So be kind to yourself – with Vox as your partner – as you continue making the transition into 2026.
SA’s energy has shifted from sun-and-fun mode into normal gear again – otherwise known as ‘The Great Back-to-Work Depression’! As holidaymakers everywhere started going home, and the road and air traffic got moving in earnest, there was a sense of new beginnings but also some simultaneous low morale.
And with the December bonuses long spent, ‘Janu-worry’ (and now even ‘Febru-worry!‘) became a reality for most of us; a bit like the Springbok Bomb Squad sent in to take charge of the game: basically unstoppable, oh dear… The good news is that there are still practical ways that we can all use to regain focus and build positive momentum in these early weeks of 2026.
And so, whether you’re turning on your digital screens or closing them again at the end of the day, Vox is here to help you make the most of this still-new year.
Staying Mentally Balanced as You Re-Embrace Work
Here are some ways to embrace normality and make life easier for yourself once more.
Hint: None of it is really rocket science, but common sense is all about being like the Nike ads and just doing it!
Prepare in advance: Whether you’re working remotely or going into the office physically, it’s always useful to organise your calendar, plan meals or your work outfit, and make sure you get enough sleep.
Organise your workspace: Especially when you’re returning to your tasks and responsibilities, a clean, structured environment – both physical and digital – can calm your mind and boost your productivity.
Block out time: Try to stop your days from being swallowed up by too many meetings by ensuring that you have some time set aside to do or plan important tasks.
Decide what truly matters: Not every email will require immediate action, so you could create a priority list to take control of your workload. Ask yourself: right now is it truly urgent, or less important? This useful method, which uses the Urgent vs Important matrix methodology, might help you decide how to prioritise getting stuff done.
Ensuring Your Connectivity
So much for your mental strategies – let’s take a look at the practical side of today’s technology, which means being connected wherever you are.
Your urban home connectivity is always sorted with Vox, whether you choose Fibre to the Home, LTE/5G offerings, or Fixed Wireless solutions. And at any given moment, we’re sure to be running a great special to sweeten the deal further. Oh, and have you heard about Vox Rewards for our Fibre to the Home customers? It’s pretty unique in the South African ISP landscape, so check it out here!
With Vox, whichever technology works for your area, your connectivity is covered: for the beginning of your working day when you need to work remotely, and at the end of it, when you and your family embrace some down-time for streaming entertainment, gaming, online shopping and so on.
So why not ease yourself into 2026 gently with Vox as your partner, for your back-to-work hours as well as your down time?
May your early 2026 moments be as smooth as the natural Greek yoghurt that’s currently still a big part of your eating plan – and good luck with that too!
‘The new year stands before us, like a chapter in a book, waiting to be written.’ – Melody Beattie, self-help author
FAQs
How can I ease back to work after the holidays? Prepare the evening before, organise your workspace, block focused time, and prioritise tasks using an Urgent vs Important method.
Which Vox product is best for working from home? Fibre to the Home is ideal for consistent upload/download speeds; LTE/5G offers mobility and Fixed Wireless helps where fibre isn’t available.
Will Vox’s Fibre to the Home handle video conferencing and cloud apps? Yes, Vox Fibre offers symmetrical speeds and low contention suitable for video calls, cloud storage and collaboration tools.
Are there backup options if my home fibre goes down? Vox offers alternative connectivity options like LTE/5G and Fixed Wireless to keep you connected when needed.
What is Vox Rewards and who qualifies? Vox Rewards is a loyalty programme for qualifying Vox Fibre to the Home customers offering exclusive perks.
How can I contact Vox for help choosing a plan? Visit vox.co.za or Contact Vox Support for personalised advice and plan comparisons.
Staying connected as end-of-year down-time arrives
Our summer stories are starting to happen and the end of the year is really here! But even when we’ve packed our suitcases and made sure the pets are taken care of while we move into down-time, we still want (and need) to stay connected this holiday season.
Summer in South Africa means more streaming, online shopping and banking, video calls with family and online gaming – so choosing the right home Internet, and being aware of Internet options offered by your holiday location, can have an impact on your festive connectivity.
The good news is that, just as we all want a variety of ice cream options at the beach, so Vox has a connectivity option – and speed – to suit every home this holiday season. And in the spirit of the holiday season, we’re running some current and ongoing promotions to sweeten the deal even further.
Vox offers a mix of Fibre, Fixed Wireless, LTE/5G and Satellite options, with each option suited to different needs. So here’s a guide to help you pick the best option for your home, do your research on your holiday Connectivity options, and also make the most of current Vox promotions.
Let’s take a look.
Fibre To the Home: Best for Top Speed and Reliability
Fibre to the Home delivers high-speed, low-latency Internet directly into your home (or holiday home).
Benefits include very fast symmetrical speeds, which is excellent for 4K streaming, multiple devices and video calls. Uncapped options are available and performance is consistent.
It’s ideal for large households, heavy streamers, gamers, households with multiple remote workers (if you must work during the holidays! or when the holiday season is over…).
Availability depends on Fibre rollout in your neighbourhood. Installation may take time in new areas.
Current promotions linked to Vox Fibre to the Home include Vox Rewards and Fibre Frenzy!
Vox Rewards is our super-exciting, recently-launched loyalty programme for qualifying Vox customers, offering perks and rewards for staying connected with Vox through home fibre connections. Depending on the tier that you qualify for, you could enjoy a variety of discounts and savings on groceries, fashion, takeaways, tech, travel and more! See vox.co.za/vox-rewards for eligibility and benefits.
Fibre Frenzy is a limited-time campaign on Vox’s Home Fibre packages so do check vox.co.za for current Fibre Frenzy deals and exact terms – you can also click on this link for more information.
LTE / 5G Mobile Broadband: Flexible and Quick to Set Up
LTE / 5G uses mobile networks (LTE or 5G) to deliver Internet to a home router or portable device.
Benefits include fast setup and mobile flexibility. This option is suitable for temporary needs or where Fibre isn’t available yet. 5G can offer very high speeds in covered areas.
It’s ideal for urban areas with strong 4G/5G coverage as well as short-term stays and holiday homes.
Speed and latency depend on mobile network coverage and local congestion; fairness policies may apply depending on the package.
Vox and Telkom are currently running our Uncapped LTE promotion, starting from R589 per month, and including a pocket router as a R199 once-off – check it out.
Fixed Wireless (Licensed or Unlicensed Spectrum): Dependable Rural and Suburban Option
Fixed Wireless using microwave signals provides a point-to-point or point-to-multipoint radio link between a home-mounted antenna and a local tower. Its benefits include good speeds and stable connections where Fibre isn’t laid, but line-of-sight to a tower exists. It is often faster and provides a lower latency than Satellite.
It’s ideal for suburbs, small towns and rural areas with a Vox radio site nearby.
Fixed Wireless requires a professional site survey and performance depends on line-of-sight availability and network capacity.
Satellite: Providing Coverage where Nothing Else Reaches
Internet delivered via Satellite dishes is ideal for remote or rural properties beyond terrestrial networks. Its benefits include coverage that is available almost anywhere, making it perfect for some coastal areas, farms and remote homes, including holiday rentals.
It’s ideal for houses outside Fibre and mobile coverage areas, where connectivity is otherwise unavailable.
Higher latency means that it’s not ideal for competitive gaming. In addition, weather can affect reliability, and costs/data policies may be higher than terrestrial options.
A few factors should be considered as you think about your Connectivity options for the holiday season and even next year, if you want to take advantage of our Vox Rewards programme.
If you stream 4K, game and have many users, Fibre is your best bet.
If you need a quick setup or a temporary solution, LTE/5G works well.
If you’re in a small town or on the fringe of Fibre rollout, Fixed Wireless often gives the best compromise of speed and reliability.
If you’re remote and need coverage regardless of location, Satellite is the reliable fallback.
Practical Tips Before You Switch
Vox usually runs localised or seasonal promotions (discounted installation, bonus data or limited-time bundle savings). Check the Vox website regularly, including the promotions pages, for the most up-to-date specials and Ts and Cs. Here are some tips:
Check coverage: Use the coverage tool on vox.co.za to see what’s available at your address.
Match package to use requirements: Choose speeds that suit your household’s peak usage.
Ask about promos: Promotions can change monthly, so ask a Vox consultant about current offers and how long they run, and you can also check here.
Check coverage and current Fibre Frenzy or Vox Rewards offers at vox.co.za or on the latest deals page, or call Vox Consumer Support on 087 805 0530 for a personalised recommendation.
South Africans work hard and they play hard also, and never more than during our end-of-year summer holiday season! Stay connected with Vox – we have a solution for your location and your needs, no matter what time of year it is.
You always have choices – and sweet deals! – with Vox!
FAQs
Which Vox option is best for streaming and gaming during the holidays?
Fibre is best for low-latency, high-speed needs like 4K streaming and gaming. If Fibre isn’t available, 5G or fixed Wireless are the next-best options.
What is Vox Rewards and how do I join?
Vox Rewards is a loyalty programme for qualifying customers. Visit vox.co.za/vox-rewards to see eligibility and benefits.
What is Fibre Frenzy?
Fibre Frenzy is Vox’s limited-time promotion on selected Fibre packages. Check the Vox website for exact bundles and promotional periods.
How do I know if Fibre is available at my home?
Use the coverage checker on vox.co.za or contact Vox support to confirm availability for your address.
Is Satellite Internet good for a holiday home?
Yes, Satellite brings connectivity to remote holiday homes, though latency and weather impact should be considered.
Can I use LTE/5G as a permanent home solution?
Yes, in areas with strong coverage LTE/5G can be a permanent solution, especially where Fibre isn’t available, but check data fairness policies.
How long does installation take for Fibre or fixed Wireless?
Installation times vary by location and demand — ask Vox for a projected install date when you sign up.
Can I switch between Vox services if I move or change needs?
Yes. Vox offers different home connectivity products and can advise on switching based on coverage and your new address.
Vox partnered with the South African Heritage Resources Agency (SAHRA) to deliver an integrated programme of connectivity, voice and network security, demonstrating how SAHRA connectivity and SD‑WAN for heritage sites can safeguard archives, improve communication and reduce costs. SAHRA requires a modern, secure and resilient IT environment to protect national heritage records and support remote working.
Planning SAHRA’s Connectivity and SD-WAN for SA’s Heritage Sites
The South African Heritage Resources Agency (SAHRA) is an agency of the Department of Sport, Arts and Culture – formerly known until 2000 as the National Monuments Council – which is tasked with an overall legislative mandate to identify, assess, manage, protect and promote heritage resources in South Africa, and to protect them for future generations.
National heritage sites need to be protected and safeguarded from damage or alteration, and it’s important to prevent development that could endanger their existence. As a national agency with additional provincial authorities, SAHRA works with local communities to identify heritage resources and record their oral and living histories, as well as increase public involvement in the preservation of heritage resources.
“South Africa has a very rich heritage,” says Stephen Muller, SAHRA ICT Manager, “and SAHRA works across a number of business units – including Heritage Properties, Burial Grounds and Graves, the Built Environment and Heritage Protection – to identify and protect heritage resources in South Africa.
“We have a very valuable registry in the form of our internal archives, encompassing a vast amount of heritage documents including old papers, plans, maps, information about graves…. information from the past that it’s important to protect and preserve.
“Overall, our outlook for the future is to become significantly more digitalised, including with our registry and archives, and also as an organisation overall. The work done by SAHRA is valuable and it’s important that it’s assisted in the digital realm, to protect South Africa’s Heritage Sites in the physical realm.”
South Africa has eight World Heritage Sites, as follows: Robben Island (Western Cape), iSimangaliso Wetland Park (formerly known as the Greater St Lucia Wetland Park in Kwa-Zulu/Natal); the Cradle of Humankind (Gauteng), Maloti Drakensberg Park (Kwa-Zulu/Natal), Mapungubwe Heritage Site (in Limpopo province, located at the border of South Africa, Zimbabwe and Botswana), the Cape Floral Kingdom (Western Cape), the Richtersveld Cultural and Botanical Landscape (in the Northern Cape, along the Orange River border with Namibia) and the Vredefort Dome (Free State).
In addition, there are also several heritage sites declared by SAHRA, which include the Castle of Good Hope, the Bushmanskloof Rock Painting Landscape, the Daljosafat Cultural Landscape, the SS Mendi Memorial, the South African Astronomical Observatory, Liliesleaf Farm and the West Coast Fossil Park, among others.
SS Mendi Memorial
The Business Challenge
“It’s our intention to have a proper electronic document records management system in place so that we can get all our information, including our records and administrative systems, more digital,” explains Muller.
“We are moving forward in this regard; for example we have a YouTube channel and we use it to broadcast on pertinent issues, including a webinar in September – which is Heritage Month in South Africa – which is geared towards allowing the public to share in the conversation. I like to say that even though we’re a heritage organisation, it doesn’t mean that our technology or infrastructure needs to be heritage as well!”
In the quest to keep SAHRA’s digital processes and communications systems modern and not ‘vintage’, the organisation has carried out a significant number of implementations or upgrades in the past 10 years or so. These include such important technology elements as:
Business Fibre connectivity;
Voice and Telephony solutions;
Backup of data;
Foundational network security; and
The implementation of an SD-WAN solution.
Some of these implementations have been carried out at SAHRA’s head office in the Western Cape, and others have been at regional offices. SAHRA operates across four sites around the country. Muller clarifies that there have been some challenges previously with getting all the sites connected with fast connectivity, including the use of a slow ADSL line at one of the regional offices.
“Our concerns were around data security and service continuity, as well as site integrations that were required to interlink all our colleagues and allow them to interact and integrate with our existing systems and offices. Vox was able to address these requirements through well detailed bids,” he explains.
The Business Solution
As a government entity, SAHRA is required to follow strict bidding / tender procedures each time a new project or upgrade over a particular Rand value is required. Muller explains: “Being a government entity, we have to follow a formal public procurement process and that’s always done by a means of competitive bidding. SAHRA’s relationship with Vox began when we had to shift our existing voice solution, and then we also added in the Internet connectivity as well. Later on, we found the need to include managed firewall services and most recently we have had a requirement for an SD-WAN solution.
“On each of these occasions, Vox has submitted separate tender documentation in response to the advertised tenders. In summary, Vox has helped SAHRA to improve on our operational efficiency, including the enhancement of our remote working capabilities. Additionally, Vox has helped us to strengthen our cybersecurity posture, while also reducing infrastructure costs over time.”
Vox was the successful winner of a number of tender processes for SAHRA in recent years, as follows:
2018/2019: Hosted Digital Communication System
Fibre connectivity
Verto Hosted PBX and Yealink handsets
Uncapped Voice
Communications Manager (TMS)
Network Cabling
Chrome Air (Voice over LTE)
Number porting
2020: Poly Studio VC Solution
2021: Veeam Backup & Replication Enterprise Plus
2022: Connectivity and Voice and Network security
Primary and failover connectivity at five sites
Consists of fibre, wireless and LTE
Moved from Verto Supreme to 3CX Cloud for PBX, Unified Communication and mobility services
Uncapped Voice
Fortigate Firewall at five sites
2024: Connectivity and Voice and Network security / SD-WAN
Provision of two stand-alone internet links at four sites
Consists of fibre, wireless and LTE
Moved from Verto Supreme to 3CX Cloud for PBX, Unified Communication and mobility services
Uncapped Voice
Fortigate Firewall at five sites with SD-WAN for WAN resiliency
René Minnie, Key Account Manager at Vox, clarifies that the most recent 2024 upgrades are of particular interest and significance for SAHRA, involving upgrades to the entity’s connectivity, voice and network security. She says: “When we look at the migration from Verto Supreme to 3CX Cloud, we see that Vox is providing SAHRA with a solution that is future-proof and rich in functionality, and which allows more control. With regards to the implementation of an SD-WAN solution, it is important to note that Vox has provisioned for the ability to use both links at each site.
“As for the benefits of SD-WAN, it’s a modern networking solution that simplifies the management and operation of a wide area network (WAN) by decoupling the network hardware from its control mechanism, with key benefits including improved network performance, cost efficiency, enhanced security, simplified management, and scalability and flexibility.”
More details on the benefits of SD-WAN are as follows:
Improved Performance: SD-WAN intelligently routes traffic across the most efficient paths, reducing latency and improving application performance, especially for cloud-based services.
Cost Efficiency: SD-WAN allows businesses to use lower-cost internet connections (like broadband) alongside or instead of expensive MPLS links, significantly reducing WAN costs.
Enhanced Security: Built-in encryption, firewall capabilities and centralised security policies help protect data across all network endpoints.
Simplified Management: Centralised control makes it easier to configure, monitor and manage the network, reducing the need for manual intervention and on-site IT support.
Scalability and Flexibility: SD-WAN supports rapid deployment across multiple locations and adapts easily to changing business needs, making it ideal for growing organisations.
A Strategic Partner Towards the SAHRA IT Unit
Muller says he has been very happy with both the service and the products received from Vox overall, and enjoys an extremely positive relationship with Vox. He clarifies: “The service levels have always been consistently high, and in fact have always exceeded what we at SAHRA have requested. We also very much appreciate the scalability of the available offerings.
“You could say that Vox has essentially become a strategic partner towards the SAHRA IT unit, and as a company, its employees and divisions are very good at communicating the available offerings, both for a present requirement as well as for future possibilities and planning – I find Vox to be well-structured and transparent.”
Muller also praises the quality of Vox’s tender documents, which, he says, are unfailingly of a high quality and provide all the information – and sometimes more – than actually required.
“Usually, we look to see that the potential service providers are able to meet or even exceed our minimum requirements,” he explains. “Then we look at proven reliability and uptime, scalability, security and compliance. Cost-effectiveness plays a vital role as well, and we also look at strong support and after-sales service.
“Vox scores consistently highly across all these categories, including with excellent service and competitive pricing across all its products. The type of bid received from Vox overall is always excellent. No matter big or small, there’s always enough information. If it’s a specific brand or model mentioned, there will be a specification sheet that paints a clear picture.”
Minnie adds that the interactions with Muller and the rest of his team at SAHRA have always been most pleasant: “As a company, people across a number of divisions at Vox appreciate SAHRA’s business relationship, which is based on mutual politeness and respect. Our two companies work extremely well together, and we look forward to continuing to be of assistance to SAHRA for many years into the future,” she says.
“I believe that in Vox, SAHRA has found an excellent partner and over the years, we have met regularly and enjoyed smooth operations overall. And so if I could sum it up, Vox’s offerings are a clear commitment to a partnership with long-term value overall, because of the scalability and expansions that are offered by Vox,” concludes Muller.
What is SD‑WAN and why is it important for heritage institutions? SD‑WAN is a modern WAN architecture that intelligently routes traffic across multiple links. It improves performance, resilience and security, which is critical for institutions needing reliable access to cloud archives and remote collaboration.
Which Vox products were implemented at SAHRA? Vox implemented Business Fibre, voice platforms (Verto Hosted PBX historically and migration to 3CX Cloud), Yealink handsets, Fortigate firewalls, Veeam backup and Poly Studio VC, plus wireless/LTE failover.
How does SD‑WAN improve security? SD‑WAN supports centralised security policies, encryption of WAN links and integration with managed firewalls, reducing exposure for distributed sites and sensitive data.
Can SD‑WAN reduce costs for government agencies? Yes. By enabling the use of lower‑cost broadband and LTE alongside fibre, SD‑WAN can lower WAN expenses while maintaining performance and resilience.
How did Vox ensure compliance with SAHRA’s procurement rules? All implementations were awarded through formal competitive tenders, with Vox submitting detailed, compliant bid documents for each procurement phase.
Will SD‑WAN help with disaster recovery and backups? SD‑WAN improves connectivity resilience which supports replication and backup workflows. Combined with solutions like Veeam, it strengthens overall data protection and recovery capabilities.
Is 3CX Cloud suitable for public sector organisations? 3CX Cloud provides unified communications, mobility and scalability, making it suitable for public sector needs when paired with secure network infrastructure and managed services.
How can heritage organisations begin modernising their IT? Start with a connectivity assessment, define continuity and security requirements, and procure resilient links, firewall protection and a future‑proof voice platform. Consider a phased tendered approach similar to SAHRA’s.
You know the drill: a web page won’t load, YouTube freezes (on company time, of course), and emails sit in the Outbox like they’re on strike. The office collectively stares into space like it’s Y2K all over again. Sound familiar? It happens—especially with our competitors. And the reason is simple: no LTE failover.
Here’s the Honest Truth: Your Primary Connection WILL Fail (at some point).
The hard and unfortunate question is not *if* your primary connection will fail, but rather *when*.
Maybe there’s a network glitch. Maybe there’s a dusty SIM Card somewhere. Maybe a bird lands near a datacentre. Nobody knows, but at some point, your connectivity will drop and your business is in serious trouble if it doesn’t have sufficient backup.
This is where LTE Failover enters the chat: consider it your digital airbag, parachute, safety net – or all of the above.
Fibre line failing? LTE steps up like the consummate sidekick.
No drama, no downtime, no angry mails to IT.
When your primary line drops, your LTE failover can pick up the slack.
And that’s a guarantee.
Fact: Downtime = Costly.
Dropped Connectivity isn’t just lost time on Facebook. It affects your bottom line.
Offline systems usually result in lost sales.
Combine this with client trust breakdowns – because why should they pay if you can’t respond?
Bored staff = chaos – and everyone suffers as a result.
Even a short, minor outage can snowball into major losses. Ironically, said losses are usually more than what you would have spent on a backup solution.
Downtime is Costly
Downtime isn’t just a frozen meme or delayed emails—it hits your bottom line:
Lost sales because your online systems are offline.
Client trust breakdown—if you can’t respond, why should they pay?
Bored staff and chaos—everyone suffers.
Even a short outage can snowball into a major loss—often more than the cost of a backup solution.
Why LTE Failover, and not just a UPS?
If Fibre = Batman, then LTE = Robin. Also, one is for power outages, whilst the other is for network problems. Big difference. Also…
An LTE Failover boasts automatic switching, which kicks in almost instantly.
By running on mobile towers and not the same trench as your main line, the same outage is not going to affect different networks.
Emergency-only, but ready 24/7, it’s the always on standby solution you need.
It’s better than a generator because, let’s be real, everyone is used to surviving without power. Losing Wi-Fi, though? That’s just tragic.
Who Needs LTE Failover?
Simply: anyone who hates staring at a blank screen when the Wi-Fi dies.
More specifically:
Retailers – offline doesn’t process payments.
SMEs – can’t afford downtime disasters.
Remote workers – because unpaid leave is not a solution.
Any business – productivity stops when your internet does.
Enjoy Business Continuity, Not Buzzwords
Sure, IT folks love terms like resilience and redundancy. We like it simple: stay connected, always.
Forget “future-proof” and “foolproof”—just avoid buggy Teams calls mid-client meeting. Connectivity isn’t a luxury, it’s a must-have.
So, do you risk downtime—or get yourself an LTE failover? Spoiler: downtime always loses.
What is LTE failover and how does Vox LTE Failover work? Vox LTE Failover automatically switches your internet traffic from a failed primary line (fibre/DIA) to a mobile LTE connection. Because it uses mobile towers rather than the same trench as your primary line, the backup stays live even if the main line is down.
Why do I need Vox LTE Failover for my business? Downtime costs money and trust. Vox LTE Failover keeps payments processing, emails flowing and Teams calls alive so you don’t lose sales, frustrate clients or waste staff time during outages.
How fast is Vox LTE Failover — what speeds can I expect? Vox offers scalable packages (typical speeds include 5, 10, 20, 50 and 100 Mbps with asymmetrical options). Packages are matched to business needs so standby performance is reliable enough to maintain core operations.
Will LTE failover stop all downtime problems or replace other backups? LTE failover protects against network outages, not power-loss issues. It’s complementary to UPS/generators — think fibre = Batman, LTE = Robin. Use LTE for network resilience and UPS/generators for power continuity.
Who is Vox LTE Failover best suited for? Any business that can’t afford to be offline — especially retailers (card payments), SMEs, remote workers and branch sites. If you hate staring at a blank screen when Wi‑Fi dies, you need failover.
Is the service managed and how quickly does it switch over? Yes — Vox provides a managed service with automatic, near-instant switchover and 24/7 support. Installations are done by Vox‑certified installers and user training is included.
Is Vox LTE Failover scalable and cost-effective? Yes. Packages can be upgraded as your business grows and, in most cases, the cost of a failover solution is far lower than the losses suffered during even a short outage.
How do I get Vox LTE Failover or request a quote? Contact Vox New Business Sales: +27 (0) 87 805 5050, Business Support: +27 (0) 87 805 0500, email info@voxtelecom.co.za or visit vox.co.za to request a quote or more details.
Being connected to the digital world means living in the 21st century
Internet access opens up the race to the future, providing access to tools, skills and opportunities. Connectivity has changed people’s lives across South Africa, allowing anyone to access information and communicate with others all over the country, and in real time.
Email, instant messaging and social media platforms like Facebook, Twitter and Instagram have made it possible to share news and opinions and join in conversations. In addition, closing the digital divide brings millions of people into a competitive world of opportunities – in other words, able to ‘join the race’.
Compared to DSL lines (the original Internet connectivity through Telkom’s copper phone lines), Fibre Optic cables offer incredibly high Internet speeds in large metropolitan areas and many towns around the country. Because it’s so fast, Fibre is often called the ‘gold in the ground’ – it represents the pinnacle of blazing fast Internet. But what do you do if Fibre cables haven’t yet been laid in your area? You don’t want to be left behind, like a racing driver stalling on the starting grid.
Fortunately, alternative Connectivity solutions are available for every location, requirement and budget, and Vox offers them all.
Fixed Wireless
Welcome to the wonders of Microwave technology that’s not just for reheating meals. Users of this service can enjoy almost Fibre-like speeds, while its ease of setup also makes it popular. A device is pointed at a tower which services the area in which you live, providing a high-speed internet connection whose access towers are served and connected to Fibre lines as the ‘backhaul’.
Because the stations are clustered in line of sight of each other, a Fixed Wireless connection can deliver a very fast Internet experience with low latency. It’s a good option for an area not directly served by terrestrial Fibre, or if someone stays in a higher density development where no cables, just a device and a sim card, is a more convenient option.
LTE and 5G
First it was LTE and now it’s 5G, the latest iteration of technology that runs on a network of base stations using Radio waves (in a similar manner to mobile phones). Together, these options can be found in more remote regions, as well as in towns around the country, and they’re able to provide high-speed Internet access.
It’s important to remember that with a wireless solution, location is key, and so how far away you are from the nearest broadcast tower has an impact on the Internet speed you get. On the upside, from a mobility point of view, you can take your router to a secondary location and use it there, for example for work or on holiday (as long as it has the required LTE or 5G signal) once you’ve made the arrangement with your ISP.
Satellite Connectivity for Remote Areas
Satellite Internet has become a game-changer for those living in rural or outlying areas where Fibre, Fixed Wireless and LTE/5G Internet options aren’t available. Check out our Vox Satellite options across the country. We’re here to assist those on farms and at game lodges as well as remote schools, businesses and clinics.
Compared to the other options, Satellite is the slowest Internet connection available, but it’s also the one with the broadest reach, as satellites fly thousands of kilometres above us and beam their Internet signal down to the earth. If your Internet connection was a race, Satellite is the tortoise – but it’ll still get you there in the end, and allow you to stay connected!
A quick note: ADSL, the original Internet infrastructure using copper Telkom lines, doesn’t fit into the future picture because it’s at the end of its life, and as service providers stop maintaining the copper network it will become a feature of the past, quite soon.
Check out the Coverage Map
Go to vox.co.za, where you’ll see our connectivity coverage map. Type in your full physical address to check which Connectivity options are covered in your area. You can then start exploring the current packages and promos, depending on your requirements and your budget.
A quick note: Those waiting for Fibre installations can also look at Fixed Wireless or LTE / 5G as a preliminary measure until they can switch to Fibre, and then keep the original option for failover protection for those times when the Fibre line goes down.
It’s a race to the future for you and your family – and even South Africa as a whole – because *Internet Access = Moving Forward*.
Fixed Wireless, LTE and 5G, and Satellite all have an important role to play in South Africa as well as Fibre. Whatever your needs, and wherever you are, Vox has the solution.
Tips to make sure you’re getting what you signed up for
Picture the scene. It’s early afternoon and your small one is streaming HD videos in one room, your teenager is on a video call in their bedroom, and mom and dad are both working from home, simultaneously accessing the Internet via different laptops, in two other corners of the house. Best of all, thanks to your Fibre to the Home (FTTH) Internet connection, there’s no buffering or lagging in sight.
How to make the most of your Vox connectivity line
Looking back, it’s quite surprising to think that even 15 years ago, this wasn’t a common scenario – for starters, YouTube was only started in 2005, and Netflix Streaming in January 2007. As for widespread Fibre connectivity in South Africa, it was still just a twinkle in somebody’s eye, because the first subsea Fibre cable to reach South Africa went live only in 2009. Today, Internet access has become one of the most important areas of our lives.
Internet connectivity opens us up to an incredible world of information, entertainment and opportunity, and nobody wants a slow or buffering connection, while price and value-conscious consumers are justifiably concerned about getting true value from their purchases. But what happens when you’ve paid for a decent Internet package, but it doesn’t seem to be working quite as well as you expected? When the Modern Family-inspired Internet scenario sketched out above starts stuttering and freezing?
Because even with a Fibre Internet connection – generally regarded as the crème de la crème of Internet connectivity – several factors can still reduce the performance of your Fibre to the Home (FTTH) Internet speed and reliability.
This article looks at how you can make the most of your Vox FTTH Connectivity line when certain challenges rear their heads.
Wi-Fi: Enabling Wireless Connectivity from Your Fibre Optic Line
Good Internet connectivity depends on many factors, including your Internet Service Provider (ISP) first and foremost, as well as the speed of your chosen Internet package; whether your devices are modern or no longer that new; and Wi-Fi options and challenges.
The job of a Wi-Fi router is to ‘convert’ the data packets carried within light pulses through Fibre Optic cables laid in your neighbourhood, into the Wi-Fi radio wave signal inside your home.
This then enables your family’s digital devices – laptops, tablets, smartphones and smart TVs – to link into the Internet, creating a wireless Internet connection for your home (cable-free Internet, in other words).
Wi-Fi functionality is integral to the performance of your Fibre-based Internet line.
Improving Your Wireless Signal
If your internet connectivity line doesn’t seem to be giving you the results you were expecting, or if you’re experiencing Wi-Fi dead zones in your home (caused by the distance of your device from the wireless router, thick walls or electrical interference), there are a few things you can do to improve your Wi-Fi network, as follows:
Router position: Choose a central location in your home, and raise the router off the floor. Also, don’t place the Wi-Fi router inside a cupboard or desk. Sometimes just raising the router a little higher up from the floor for better signal distribution will increase its range and speed. Make sure your router is away from other electronic and electrical equipment, metal objects and solid brick or concrete walls.
Router speed: Your router should handle a speed rated the same or higher than your chosen Internet package. And so, if your Fibre Internet is 500Mbps, your router should be able to offer speeds at least this fast.
Number of devices: All Wi-Fi equipment supplied by Vox is strong enough to cover an estimated 100 square metres, depending on what material your walls are made of. Vox recommends adding an additional device for every 50 to 100 square metres extra.
How many mesh units can I have in my home? The Vox two-pack can connect up to 100 devices and you can include up to eight units in your home if more coverage is needed. A Vox Wi-Fi Home Mesh network can handle a mix of IoT products, smart TVs, smartphones, tablets and other electronic devices, such as wireless printers.
Other devices can interfere with your Wi-Fi connection, including microwave ovens, cordless phones, Bluetooth products, baby monitors, alarms, cameras and other wireless LANs. To prevent this, position the Wi-Fi router or mesh extender as far away as possible from microwave ovens, Bluetooth devices, and 2.4 GHz cordless phones.
App-Enabled: If you want to check your Wi-Fi range, there are apps available for Apple and Android smartphones, for example ‘Sweetspot’ for Apple and ‘WiFi analyzer’ for Android.
Not Just the Wi-Fi to Consider
A Wi-Fi router is not the only critical component that enhances your user experience.
Wired after all: As outlined above, a Wi-Fi Home Mesh network can provide incredibly strong Internet connectivity, but there are still times when an Ethernet cable might be the best solution – for example, if you have very thick walls, or for plugging into an HD television or gaming setup, where the speed needs to stay high and the connectivity lag-free. Look at buying an Ethernet cable that is rated for ‘Cat 5e’ or ‘Cat 6’.
Great Internet, old device = problem: You won’t get the maximum range and performance from a newer wireless router unless your devices also use the same Wi-Fi standard. An old laptop is unlikely to have ‘ac’ or ‘n’ Wi-Fi access, so check the specifications to see which wireless standard it is using. If you don’t want to buy a new laptop straight away, you can buy a wireless adapter that plugs into a USB port on your laptop.
The Magic of Blazing Fast Internet
When you signed up for your FTTH Internet connection, you chose an option for yourself and your family that is fast, reliable and future-proof, and ready to deliver you the best possible Internet experience. Considering its scope and importance, maximising your internet connectivity line is critically important.
The good news is that you can optimise your home Wi-Fi experience with the right choice of routers, extenders and mesh options.
Your Vox Home Fibre line is future‑proof and capable of delivering outstanding home Internet, but a few simple tweaks to router placement, device choices and using mesh or Ethernet where needed will ensure the whole family gets the experience you expected.
If you need help optimising your home Wi‑Fi or want to add Vox Wi‑Fi Home Mesh, simply visit vox.co.za, sign up with Vox, or contact Vox Support on 087 805 0530.
With Vox Fibre to the Home, you are enabled by great Internet access. Welcome to a world of online opportunities.
Frequently Asked Questions
How can I tell if the issue is my Vox Fibre line or my home Wi‑Fi?
Run a speed test directly from a device connected by Ethernet to your router. If wired speeds match your plan, the issue is likely Wi‑Fi or device related.
How many Vox mesh units do I need?
A Vox two‑pack covers many typical homes and supports up to 100 devices. You can add up to eight units for larger homes or difficult layouts.
Where should I place my router for best coverage?
Position the router centrally, elevated and away from thick walls, metal objects and kitchen appliances. Avoid cupboards or behind large furniture.
Will a mesh system reduce my Internet speed?
A well-configured mesh keeps speeds high across the home. For best performance, place mesh units strategically and use wired backhaul where possible.
Do I need a new router if I upgrade my Vox Fibre package?
Your router should support the speed of your new package. If it’s rated lower than your plan, consider upgrading to a higher‑spec router or Vox Wi‑Fi Home Mesh.
Can old devices cause slow Wi‑Fi for the whole house?
Older devices can occupy airtime and reduce performance for others. Where possible, update device Wi‑Fi adapters or move bandwidth‑heavy tasks to wired connections.
Is Ethernet worth the hassle for a smart TV or console?
Yes. Ethernet (Cat 5e/Cat 6) offers the most reliable, low‑latency connection and is ideal for HD streaming and competitive gaming.
How do I contact Vox Support for help?
Visit vox.co.za for product info and self-service tools, or call Consumer Support on 087 805 0530 for assistance.
Getting the right fit for your household’s size, usage habits and budget
There’s an age-old fairytale for children called ‘Goldilocks and the Three Bears’. If you think about it from a South African perspective, it’s really a tale of a home invasion – a minor and harmless one at least. One takeaway from the folk tale (besides ‘Don’t enter people’s homes when they aren’t there!’) is apparently that Goldilocks is looking for her fit in life.
Image courtesy www.kids-pages.com
Here at Vox, we obviously don’t condone home invasions of any sort, but we do endorse finding the right fit. As one of South Africa’s leading Internet Service Providers (ISPs), we understand that your online experience should allow everyone in your home to enjoy seamless connectivity for all their devices and activities. We also know that choosing the right Internet plan for your household doesn’t have to be an impossible fairytale either.
At Vox, we’ve got multiple Connectivity plans for you to choose from, but it’s important to understand some key points to make an informed decision.
So here’s a guide on selecting the best Vox Internet plan based on the size of your household, the usage habits of everyone who lives there, and your budget – because just like Goldilocks (but not in a creepy way) we understand the importance of getting it ‘just right’.
Assess Your Household’s Internet Usage
Start by assessing your household’s Internet usage patterns. How many Internet users do you have at home and what do they do online? For example, do your family members regularly spend time streaming entertainment, gaming or in online video meetings? How many devices could potentially be connected simultaneously at any given moment? Thinking about these factors will help you to determine the required speed and data allowances of your Internet plan.
Internet speed is typically measured in megabits per second (Mbps) for downloads and uploads. So: how many teenagers – or almost teenagers – are living in your house, and are any of them currently planning a career in gaming or becoming a YouTuber? You’ll want to choose higher speeds if anyone in your home is regularly involved in bandwidth-intensive activities like online gaming or HD streaming.
The table below offers some useful guidelines.
choose internet plan South Africa
Select Your Internet Plan for Seamless Connectivity
When you’re choosing a household Internet plan, you want one that offers sufficient speed to support your family’s online activities without experiencing slowdowns or buffering.
Compare pricing structures among our different Internet offerings to find a plan that fits your budget and your speed requirements, as well as whether your Internet data usage will be capped or uncapped. At any given moment, you’ll find a promotional offer available and a variety of options across all our different Connectivity options (which are outlined in the next section).
Evaluate your household’s typical data consumption and choose a plan with sufficient data allowances to avoid throttling of your Internet speeds. Throttling occurs if you use more than a certain, pre-determined (as outlined within your contract) ‘fair’ amount of data in a given timeframe.
If your Internet usage is ‘throttled’, your line speed is slowed down during peak times to give other users fair access to the network. In simple terms, being throttled means that your upload and download speeds will be significantly reduced at certain times, until the new month begins and the ‘reset button’ takes you back to your contractual speeds. If you find that your home’s Internet connection is being regularly throttled, perhaps you need to upgrade to a package with higher speeds.
Types of Internet Connections
You can find out what types of Vox Internet connections are availably simply by going to the Vox home page and typing in your address. All the options available to you in your area will then be shown.
These could include the following: Fibre to the Home, which provides blazing-fast Connectivity by using light pulses to transmit data packets through Fibre Optic cables; LTE and 5G, which work via the same wireless cellular technology that powers your mobile phone network; and Satellite, presenting your eye in the sky when other options aren’t available.
Each type of Internet connectivity for home usage has unique characteristics:
Fibre to the Home: Enjoy super-fast, reliable Internet with Vox’s Fibre to the Home packages, with speeds that range from 4Mbps to a whopping 1Gbps.
Satellite: When your area’s access to FTTH, LTE and 5G connectivity is limited, Vox offers Satellite Internet, independent of cabling, across the country. It isn’t as fast as the other options, but it’s reliable and available across South Africa.
Choose the Right Internet Plan Today
Selecting the right Internet plan makes sure that everyone in your home can stay connected and productive, for communication, remote work and online learning, banking, shopping and entertainment.
At Vox, we know that, just like the Three Bears in the age-old fairytale, everyone’s needs are different. Why not contact us today for expert advice on how to choose the right Internet plan for your home and your family? We’ll help you make the right choice: not too big, not too small, but just right.
Frequently Asked Questions
Is fibre always better than 5G or satellite? Fibre typically offers the most reliable speeds and lowest latency. 5G/LTE can deliver fibre-like speeds and fast installation in many areas. Satellite is best where terrestrial services aren’t available.
What does ‘uncapped’ mean and is it worth it? Uncapped means you don’t have a fixed data limit for normal use; check for any fair-usage policy. Uncapped plans are valuable for heavy households whose members frequently stream, game or work from home.
Why does my internet speed slow down at certain times? That’s usually due to throttling under a fair-use arrangement or network contention during peak hours. Upgrading to a higher-tier or uncapped plan can help.
Can I mix connections (fibre with LTE backup)? Yes. Vox and many ISPs offer redundant setups (fibre primary with LTE failover), which is useful for critical remote work or businesses operating from home.
How many Mbps do I need for remote work and video conferencing? For reliable video calls, aim for at least 10–25Mbps per active remote worker, with good upload speeds to avoid degraded video quality.
How do I check which Vox options are available at my address? Use the Vox availability checker on vox.co.za and enter your address to view Fibre, LTE/5G and Satellite options and the recommended plans for your area.
Why Failovers Still Matter in 2025 | Vox Business Continuity Solutions
The Problem with a World That Never Stops Evolving
The problem with a world filled to the brim with evolving technology is that practically everything seems outdated.
A while ago, just having Home Internet was a hard sell. Today? Users fight for the Wi-Fi and ISPs compete with line speed. Nokia, once the great innovator of our time, are now the Manchester United of the tech world (sorry, Mancs), and Blackberry has regained its front-of-mind status as a fruit rather than a defunct manufacturer.
Point is, tech evolves, innovations improve, and yesterday’s solutions can sometimes prove themselves redundant – but what happens when a valuable product gets caught in the mix?
There’s a reason “old is gold” still holds some weight – and today we’re making a case for Failovers. Yup, they’re still relevant, yup, they’re still a potential asset, and yup, dismissing them could still leave your business vulnerable to rather unnecessary risks.
Today, we unpack the concept and explore why this (seemingly) old-school solution can, in fact, continue to play a vital role in your IT Strategy.
First off – what is a Failover?
A failover is the automatic process of switching to a standby system, server, or network when your main connection fails.
Think of it as the safety net of the tech world – it allows you to stay connected and seamlessly continue working, browsing, and moving in the event of an unexpected disruption.
Make no mistake; this isn’t just a tech solution. It’s about continuity, peace of mind, and the ability to keep going. In a country where an unexpected interruption is seemingly always minutes away, why wouldn’t you need a backup to tide you through those unwanted down periods?
Failover at a Glance:
Feature
Benefit
Automatic switching
Keeps systems online when primary fails
Instant activation
Prevents downtime and data loss
Easy integration
Works with existing IT infrastructure
Business continuity
Maintains operations during outages
So, What’s the Issue?
Recent times have seen a marked increase in the shift to Cloud Solutions or Distributed Systems. As such, many believe that failovers are now obsolete. Most backup systems come with built-in redundancies included, making yesterday’s protocols wholly unnecessary (at surface level).
The dangers of this mindset, however, are threefold:
Assuming your “built-in” redundancy covers everything is like assuming your body-corp insurance will fix your geyser – it won’t. There are always blind spots.
Failovers aren’t copy-paste solutions. Some are unpredictable, and not all “solutions” are foolproof.
It only takes one failure. One breach or downtime event can tank your organisation’s reputation – so why take the chance?
Why Failovers Are Still Relevant
Failovers still matter because they’re built for unpredictability. They’re designed and tested to mitigate all risks – even the ones your cloud setup may overlook.
Key benefits include:
Meeting all compliance and SLA requirements, especially for disaster recovery.
Ensuring immediate, seamless recovery with minimal downtime and impact.
Offering cost-effective reliability compared to expensive multi-cloud solutions.
Q&A: Busting the Myths
Q: A failover is too much of a headache – I want simple. A: The tech has advanced, and automation now makes failovers easy to manage and integrate.
Q: This is unnecessary. A: We live in South Africa. The next big outage, downtime, or cable theft is always around the corner. You need a plan that lets your business keep running through chaos.
Q: My business isn’t big enough – go pitch to Vodacom. A: Failovers scale. Affordable options exist for SMEs, startups, and corporates alike.
Feature
Failover
Cloud Redundancy
Activation
Instant switch to backup connection
Manual or automated depending on provider
Cost
Scalable and often lower
Higher, depending on multi-cloud setup
Customisation
Fully configurable per business
Limited to provider architecture
SLA Compliance
Yes, directly supports DR and uptime goals
Depends on vendor agreements
Let’s Wrap It Up:
Failover technology is not just yesterday’s news, but today’s solution and an integral part of long-term business success.
By integrating this (admittedly) old yet (admittedly) gold technology into your IT Strategy, you can circumvent potential disruptions as if they didn’t even happen.
Besides, when it comes to Backup or Back Out – why choose the second option? Invest in a system that ensures that even if a system fails, your business won’t.
To ensure fair use on the MTN network (and ISP networks in general), your maximum download and upload speeds will be adjusted if you consume more data in the specific month than the Fair Usage Policy, or FUP limit, of your selected plan.
This is called ‘speed throttling’ and it plays an important part of the FUP rules for your selected plan. If your Internet usage speed is throttled, you will still have use of the service at the adjusted rate until the next month, when your normal maximum speed is restored.
Let’s unpack it.
Sharing is Caring
This is how speed throttling works.
Imagine a multi-lane highway of holidaymakers all heading down to the coast. Everyone is keeping nicely to the rules of the road and sharing the infrastructure, except for a small group of road hogs swerving in and out of the lanes and taking up most of the road, trying to get there faster and inconveniencing everyone else in the process. Just because, you know, they’re ‘special’.
Because of their assumption that they own the road, everyone else is forced to repeatedly hit the brakes. And then, tada! – the Highway Police arrive and put a stop to their high jinks. While the road hogs are pulled over and put in their place, everyone else is able to continue travelling again at a decent speed, as per how the highway was designed to be used by all.
Well, FUP is all about making sure the Internet ‘highway’ is used fairly by everyone in a way that the designated infrastructure allows – and speed throttling plays an important part in doing this.
What’s FUP, Guys?
As outlined above, Fair Usage Policy (FUP) is a set of guidelines imposed by Internet Service Providers (ISPs) to ensure fair and equal access to the Internet for all users. It’s designed to prevent network abuse and congestion by placing limits on the data usage of individual subscribers, especially at peak usage times.
If you use more than a certain, predetermined ‘fair’ amount of data in a given timeframe, your line speed could be slowed down during peak times to give other users fair access to the network.
In essence, FUP is designed to prevent a few users from hogging the available bandwidth, thereby causing shared services to become unavailable for others. And so, if you’ve ever found that your broadband speed has suddenly slowed down significantly, you might have just been FUPPED. You were one of the roadhogs!
Or, to put it in terms that might appear in your contract: “When you reach your FUP, your speed will be throttled up to 1Mbps.”
In simple terms, being throttled means that your upload and download speeds will be significantly reduced. You just got pulled over – except that the ISPs are nicer than the Highway Police and they let you off with a warning.
That’s because with FUP, your ISP doesn’t send you to jail and stop your Internet usage completely, but instead allows you to continue accessing the Internet and ‘keep on driving’ – just significantly slower for a while. By restricting individuals’ bandwidth, more people can use the Internet service at the same time.
In addition, where Fibre networks might take weeks or months to roll out and to install, Fixed LTE-A is a rapid order-to-installation product – whenever there is high-density Fixed LTE-A coverage, the time to deliver quality Internet access is between seven to 10 days – another win as we approach the festive season!
Enough Bandwidth for the Good Times
Many people are still on vacation quite late into January, after which they go back to school, varsity / college, and work. And so now we see the real advantage of signing up for the promo – increased data consumption! (And as mentioned previously – free of charge!)
Different apps have different data appetites – streaming on Netflix or Showmax in HD will consume more data than just reading an article online, and downloading a game eats up more data than actually playing it.
Here are some everyday activities that you and your family are likely to be doing more of at this time of the year, together with their possible hourly data consumption rates:
Web browsing: Approximately 50 to 70MB per hour.
Streaming video: High-definition (HD) video can consume up to 8GB per hour.
Online gaming: Up to 100MB per hour.
Social media: Platforms like Instagram and Facebook can use around 200MB per hour.
Vox and MTN Fixed LTE-A Promo Offerings
The current promotion applies to two of our Vox Fixed MTN LTE-A offerings, as follows:
Normal Offering:
R849 per month: Uncapped with normal FUP of 1,000GB (ie line speed is throttled back for the rest of the month when you / your household have used 1,000GB of data).
R499 per month: Uncapped 50MBps with normal FUP of 500GB (line speed is throttled for the rest of the month when 500GB of data usage is reached).
Promotional Offering:
During the promotion period, the Uncapped 1,000GB FUP offering will be extended to 2,000GB, and the uncapped 50Mbps FUP offering will be doubled to 1,000GB (1TB of data usage).
RICA documents will be required when ordering Vox Fixed MTN LTE-A and these are:
A certified copy of your ID; and
Proof of your residential address that is not older than three months.
A Great Start to the Year
With the Vox / MTN Uncapped LTE promotion, we’re offering you – free of charge – double the bandwidth before FUP is applied, on the specified packages.
No more slow internet
Stream without buffering
Connect to multiple smart devices
VoIP calling and lightning-fast connection
Efficient for going back to work and studies
From video calls to streaming entertainment, gaming and online shopping, Vox and MTN’s Fixed LTE Uncapped Double the FUP deal has you covered to ensure that your Internet connection is up to the task and ready to manage the digital demands of you and your family.
In December and January, Vox’s MTN fixed wireless LTE customers can enjoy twice as much data. Always keen to give back, Vox is doubling the amount of data its uncapped package customers can use. So, if a customer pays for one terabyte of data, they’ll have access to two terabytes during this time. This offer is available to Uncapped (FUP of 1000GB) and Uncapped 50Mbps (FUP of 500GB) customers.
Customers can use the extra data to catch up on social media, to stream their favourite podcast, keep the kids busy on a rainy day or finally get the chance to watch that movie they’ve been eyeing for months. And for those travelling over the holidays, with MTN’s fixed wireless package, customers can take their connection along with them.
Connectivity across two locations
One of the unfortunate realities of going on holiday is that you can’t take your fibre line with you, says Theo Van Zyl, Head of Wireless at Vox, which typically means that you end up using your mobile data to stay online. This is one of the big benefits of mobile — it allows users to connect on the go — but convenience comes at a premium and things can get a little pricey if you’re steaming or scrolling for hours on end, he adds.
According to Van Zyl, MTN fixed wireless LTE customers can access the service from an address other than their primary registered location. This makes it possible to take your MTN-approved router and SIM to different locations, such as a holiday home, provided that the secondary location has MTN Fixed LTE coverage.
But you will need to set things up properly before you go. Here are a few points to remember.
MTN fixed wireless LTE customers who want to register their holiday accommodation as a second location must do so before leaving their primary location to ensure uninterrupted service. This is important so that MTN knows where their users are and can more effectively manage network capacity so that everyone has a positive experience. If the router is turned on at an unregistered location without updating the portal, your SIM will be locked.
To access the secondary location functionality, log into the Vox Customer Portal and check that the new address has MTN coverage. If you’re travelling to a far flung location where MTN doesn’t have coverage, you’ll get an error when trying to add the second location address. If there is coverage where you’re headed, simply select the service you want to change by clicking ‘Edit’ under the Secondary Location section and then confirm the change by selecting ‘Update’.
Make sure that you have an MTN approved router and your SIM card at your second location. Without an approved device at your secondary location, you won’t be able to connect. You can check out a full list of MTN approved routers here.
With Vox’s Fixed MTN LTE service, you can enjoy uninterrupted and reliable internet access at home and on holiday.
