Braintree, the consulting and integration division of Vox, has been named an LS Retail Diamond Partner for 2019. This award highlights the company’s momentum within the partner network as a result of its performance in sales, service and support for customers using the LS Retail solution.

LS Retail is a world-leading provider of all-in-one business management software solutions for retail and hospitality companies of all sizes. For over two decades, the company has offered scalable solutions to manage the complex operational requirements of organisations. These solutions are used by retailers and restaurateurs across 130 countries, with support from some 260 certified Microsoft and LS Retail partners.

Organisations that receive the Diamond Award must consistently provide outstanding service and support to customers, and satisfy demanding criteria around their performance, and show great commitment to their partnership with LS Retail.

“This momentous achievement from our team, positions us perfectly to extend our leadership position in the mid market and corporate retail arena. Of course none of this would be possible without the valued support and trusted partnerships that we have built with our customers and with whom we continue to build lasting beneficial relationships,” says Heath Huxtable, Executive Head of Braintree at Vox.

Braintree is the largest Microsoft Dynamics company in Africa, with over 26 years of successful implementations experience. The company is a leader in retail solutions, e-commerce, customer relationship management, marketing technology, wholesaling and enterprise resource planning. It further has significant consulting and product capability, including Dynamics 365, Azure, Office 365 and Analytics.

Retailers looking for end-to-end solutions

The retail industry operates in a dynamic market, and organisations must be able to respond instantly to changes in customer demands and tastes. Getting this right requires a deep understanding of prior sales, current stock levels, and gross margins, as well as future trends in demand. Retailers are looking for complete end-to-end solutions, from point of sale (POS) till reporting, with high flexibility and ease of use, that enables management to run their business centrally from the back office.

In addition, the sector is highly competitive, is evolving rapidly with the growth in online commerce and services, and high-tech innovations are becoming the key differentiators in both the traditional and online space. To take advantage of these opportunities, retailers need a partner that is agile, able to adapt to changing landscapes, and offers a range of solutions which can provide them with that crucial competitive edge.

This prestigious award, from a leading software provider such as LS Retail, helps strengthen trust in, and positions Braintree as the complete supplier and partner throughout the retail industry value chain.

“This award highlights the expertise of our consultants, as well as the good outcomes of completed assignments. It demonstrates our unprecedented breadth, and shows that our customers can feel confident when choosing Braintree as their partner,” adds Huxtable.

Braintree received their award at the flagship international LS Retail event, which this year took place in Munich, Germany, in early April.