The good news is out – the Vox Rewards programme for our loyal clients has been officially launched! As household budgets continue to take strain for millions of South Africans, we’ve designed our Vox Rewards programme – available since the 17th of November – to help our customers with a variety of ways to get through the month.
We’re proud that our loyalty programme sets us apart from our competitors by offering extra value to our clients, through the provision of carefully chosen lifestyle benefits. By signing up with Vox Rewards, customers are given access to thousands of Rands in monthly savings, through discounts and coupons from some of South Africa’s favourite brands.
Vox customers, both new and existing, will be rewarded with retail choices, fast food options, travel discounts, reduced prices on tech and gadgets, access to lower costs for online education options, online retail and stationery purchases, and up to R1,250 in grocery rewards every month (Silver Tier only).
Simply by signing up with Vox Rewards, Vox customers get help with their budgeting and planning, across a number of different categories.
Calling all fashionistas: Update your wardrobe with up to 10% off retail gift cards from Edgars, Legit, Style and Beaver Canoe OR get 10% off online purchases at BRANDZ.
Enjoy takeaways: Treat your tastebuds with discount coupons from KFC, Steers, Debonairs Pizza and Hungry Lion.
Enjoy travel deals: With partners including FlySafair, Citiliner, Intercape and Luxliner.
Tech and gadgets: Keep up to date with Dress Your Tech, and enjoy up to 25% off (minimum spend of R500 online), as well as up to 8% off ASUS.
Online learning: Empower yourself through access to online learning through IT Upskill.
Online Stationery: Enjoy 10% off all your online stationery purchases at Statesman Stationery.
Groceries (Silver Tier only): Save up to R1,250 on groceries every month by using your Shoprite & Checkers coupons.
As you can see, the Vox Rewards are designed to help our customers with financial assistance in a holistic way.
Why not register today to start enjoying the benefits available to you through Vox Rewards? Visit our website at https://benefits.voxrewards.co.za – the process of signing up and participating in the programme is simple!
We look forward to signing up our new and existing customers and helping you to put real cash value back into your wallet.
Frequently Asked Questions
What is the Vox Rewards programme?
Vox Rewards is a loyalty programme for qualifying Vox customers that provides discounts, coupons and monthly savings across retail, food, travel, tech, online learning and groceries.
When did Vox Rewards launch?
Vox Rewards officially launched on 17 November 2025.
How much can I save on groceries?
Silver Tier members can save up to R1,250 per month using Shoprite & Checkers grocery coupons.
Which partners and discounts are included?
Partners include Edgars, Legit, BRANDZ, KFC, Steers, Debonairs, FlySafair, Dress Your Tech, ASUS, IT Upskill and Statesman Stationery, among others.
When ‘Kiwi’ means more than just nicely-packaged Vitamin C
Vox is shaking up some common kitchen features into Connectivity territory with our newest offering: Vox Kiwi Home Wireless.
Yes, it looks like a kiwi fruit (the branding).
Yes, it’s microwave (the connectivity technology).
No, it’s got nothing to do with your kitchen and everything to do with your Internet Connectivity!
Vox Kiwi Home Wireless is a Fixed Microwave connectivity solution available countrywide in selected areas where Fibre isn’t available, providing a Fibre-like experience and quick installation. So let’s take a look at what makes it such a juicy offering.
Not Just for the Kitchen
Fixed Microwave Internet – also known as Wireless – is a great alternative to Fibre, especially in areas where the Fibre Network Operators (FNOs) haven’t yet laid the required cabling infrastructure. Microwave signals provide a fixed wireless broadband connection through a high-capacity Microwave radio link, with speeds up to 200Mbps, and widely available.
The Vox Kiwi Home Wireless service is Uncapped, Unshaped and not restricted to any Fair Use Policy – it’s perfect for the home user who needs more for less!
Having a capped connectivity service essentially means that your internet access will be cut off as soon as you reach your data cap.
Uncapped Internet plans with a Fair Use Policy (FUP) limit the amount of data you can consume at your purchased speed. If your data threshold has been reached, then your speeds will be slower for the rest of the month.
Uncapped internet plans without a Fair Use Policy (FUP) don’t limit the amount of data you can consume and do not throttle your service. Users don’t have to worry about exceeding data limits and facing slower speeds or additional charges. Connectivity is never interrupted, providing a seamless browsing experience regardless of your usage experience.
And so, Vox Kiwi provides an uncapped, No FUP Fixed Microwave connectivity option that gives you constant, reliable and fast access to the Internet at all times, meaning that you will experience no drop in your connection speed, and you’ll have access to fast and reliable internet at all times – perfect for online gaming and streaming.
How It Works
The Vox Kiwi Home Wireless service provides a Fibre-like-experience, with low latency and low jitter, and high throughput.
Vox Kiwi uses the latest fixed Microwave technology, meaning we will be installing a small flat panel (about the size of a A4 sheet of paper) on your roof, as opposed to using a Fibre cable, as well as providing you with a free-to-use Wi-Fi router!
It’s quick to deploy in feasible areas, with no delays caused by trenching requirements and wayleave approvals, as occurs with Fibre installations (a wayleave is a contractual agreement between municipalities and a telecoms provider, enabling the provider to install, maintain and repair telecoms equipment).
Vox provides easy upgrades, to a service of up to 200Mbps, and our Managed Service offering provides you with 24 / 7 / 365 support.
When Life Gives You Lemons…
Vox took note of the old saying that says: ‘When life gives you lemons, make lemonade’, meaning that when you’re faced with a challenge, find a way to sweeten it. In this case, we prefer to say: ‘When life gives you lemons, choose Kiwis instead’, meaning that when Fibre is unavailable in your area, choose Fixed Microwave!
Now isn’t that something to sweeten the deal? Contact us for more information.
FAQs
What is Vox Kiwi Home Wireless? A fixed microwave (fixed wireless) internet service from Vox that uses a roof‑mounted flat panel antenna to deliver Fibre-like connectivity where Fibre isn’t available.
Is Kiwi Home Wireless uncapped? Yes. Vox Kiwi Home Wireless is uncapped and offered without a Fair Use Policy (no FUP), so you don’t face throttling when you use more data.
What speeds can I get with Kiwi Home Wireless? Packages scale up to 200Mbps in feasible areas. Exact speeds depend on site feasibility and the package you select.
How long does installation take? Installation is typically quick once feasibility is confirmed because it doesn’t require trenching or wayleave approvals; exact lead times depend on local scheduling.
Do I get a router and equipment? Yes. Vox supplies the roof-mounted microwave panel and a free-to-use Wi‑Fi router as part of the service.
Is Kiwi Home Wireless suitable for gaming and streaming? Yes. With low latency, low jitter and high throughput, it’s well suited to online gaming, streaming and real-time applications.
How do I check if Kiwi Home Wireless is available at my address? Visit vox.co.za to check availability in your area. Availability is determined by line‑of‑sight to the nearest microwave site.
We’re living in turbulent times, and many of us are getting hammered (financially) on all fronts. And so Vox is proud to be the first local ISP to offer our customers, both new and existing, a brand-new…
*drum roll*
*it-really-doesn’t-get-much-better than this*
… loyalty programme, named Vox Rewards, which is guaranteed to help you stretch those Rands, and put a bit of sense back into your monthly budget!
Our favourite local blogger, The Good Things Guy, has also commented on how cash-strapped many South Africans are right now – does any of this sound familiar?
Picking which bill will go unpaid this month;
Choosing cheaper options in the grocery store;
Cutting back on data; and
Skipping meals (when you’re not on a diet)?
If none of the above apply to you right now, then they could surely mean something to someone you know?
Perhaps these scenarios are also familiar:
Persuading your carnivorous teenagers that ‘meat-free Mondays’ should be done for the household grocery budget as well as the planet;
Scouring online ads for specials (coffee!); and
Not being offended when you get offered the pensioner discount at the till, when you’re still some years off retirement age.
The struggle is real.
And so Vox is thrilled to announce the launch of Vox Rewards, which is being offered to both our new and existing Home Fibre clients. Designed in tiers – you can work your way up the levels – Vox Rewards will offer our customers access to thousands of Rands in monthly savings, discounts, vouchers and coupons from some of South Africa’s favourite brands!
The Rewards available will vary depending on the tier that you’re on, but include the following from some of our favourite local brands:
Enjoy up to R1,250 monthly in grocery savings (tier dependent);
Tickle your tastebuds with discounts on takeout;
Enjoy deals on travel, tech and gadgets, and online stationery;
Empower yourself with savings on online learning;
Get access to free legal or medical advice; and
Put your best fashion-foot forward with fashion retailers.
At Vox, we’re working together to help you navigate the challenges of the economy, and put real savings back into your pocket.
Now you can once again make ‘meat-free Mondays’ a personal choice, and not a financial survival strategy.
Watch this space – and our social media platforms – for more information coming soon!
Live Life in the Rewards Lane with Vox Fibre. Call us on 087 805 0003 for more information.
FAQs
What is Vox Rewards?
Vox Rewards is Vox’s new tiered loyalty programme offering discounts, vouchers and savings to both new and existing customers.
When does Vox Rewards launch?
Vox Rewards launched on 17 November 2025. Watch our social channels and your Vox account for full details.
Who is eligible for Vox Rewards?
Qualifying Vox customers, both new and existing, are eligible. Benefits depend on the tier you reach.
How do I join Vox Rewards?
Qualifying customers will receive launch and sign-up instructions from Vox. You can also visit our sign-up page: https://vox.co.za/sign-up
Are the rewards available nationwide?
Most partner offers are available across South Africa. Specific offers and participating retailers will be listed when the programme launches.
Can I move up tiers?
Yes. Vox Rewards is tiered so increased engagement and activity can unlock higher-level rewards.
Where can I get help or more information?
Call us on 087 805 0003 for more information.
By Audrey Vadival, Head of Division: Security and Value-added Services
Vox is pleased to announce the launch of its new cybersecurity division in partnership with global cybersecurity leader, Sophos.
The Vox-Sophos cybersecurity partnership expands Vox’s long-standing position as a trusted ISP into a full-service digital guardian, offering South African companies an integrated portfolio of connectivity, communication and protection solutions.
Key highlights:
Comprehensive protection: Firewalls, endpoint security, MDR, XDR and Phish Threat solutions all integrated within Vox’s managed security offering.
AI-powered defence: Proactive threat hunting, deep learning analysis, and automated response capabilities.
Integrated simplicity: Unified Sophos Central dashboard consolidates all alerts and data across third-party tools with the XDR and MDR offerings.
Security awareness training: Automated phishing simulations and targeted education to turn employees into first-line defenders.
Accessible pricing: Vox pricing and fibre/firewall bundles for South African customers
The move is a response to a growing need in the market. Cyberattacks are growing more sophisticated and frequent in South Africa, with the country remaining one of Africa’s most targeted for cybercrime.
According to the BDO Global Risk Landscape Report 2025 and Allianz Risk Barometer, companies have faced an average of 2,114 cyberattacks per company per week in 2025 – a year-on-year increase of 14%. The Sophos State of Ransomware in South Africa 2025 report put a price tag on the threat – the median ransomware demand rose from R2.8 million in 2024 to R18 million in 2025 while the median payment nearly tripled to R8.3 million.
Vox’s partnership with Sophos brings enterprise-grade cybersecurity within reach for local companies of all sizes. Small to medium enterprises (SMEs) through to corporates can benefit from a portfolio of solutions designed to combine proactive threat hunting with round-the-clock monitoring and simplified management.
We’re connecting and protecting companies. Our partnership with Sophos gives us the ability to create world-class security solutions which leverage next-generation protection capabilities like AI within a local, managed services model that makes high-end protection both accessible and affordable.
Vox’s new cybersecurity arm forms part of our broader strategy to evolve from a pure connectivity and communications provider into a holistic managed service and security partner. The focus is simple – secure the connection, secure the data, protect customers – and it builds on the foundation of trust Vox has already built with our growing customer base.
Our customers already trust us with their communications and connectivity, and it makes sense to extend that trust into cybersecurity. Sophos has a robust and relevant solution portfolio that ensures we can deliver a synchronised security stack that protects every part of the digital journey, from the connection to the user.
The value proposition within the partnership rests in Vox’s ability to combine advanced technology with real-world simplicity. One dashboard, one licence and one provider, with multiple solutions integrated smoothly through Sophos Central. Companies can monitor and respond to threats rapidly with a single, unified view.
Vox will be offering a suite of five Sophos products which are designed to work together to prevent, detect and respond to modern threats.
The Sophos XGS Series firewall, launched earlier this year, offers AI-powered threat prevention and zero-day defence, while Sophos Intercept X combines deep learning AI and anti-ransomware for rapid threat detection and defence.
Sophos MDR delivers 24/7 expert-led security as a service with proactive threat hunting and rapid incident response. Sophos XDR provides visibility across all critical attack surfaces, including third party tools, while Sophos Phish Threat helps you stay ahead and prevent expensive mistakes by proactively educating your workforce
According to Pieter Nel, Sales Director SADC at Sophos South Africa: “The threat landscape in South Africa continues to intensify, and organisations are looking for a partner that can simplify cybersecurity while still delivering enterprise-grade protection.
“Our partnership with Vox brings the full strength of Sophos’ MDR, XDR and AI-driven technologies directly into a locally managed service model, making advanced cyber defence accessible to businesses of all sizes. Together, we are ensuring South African organisations can detect and stop ransomware and other cyberattacks before they cause disruption or financial damage.”
Vox, a Gold Partner for Sophos, offers highly competitive pricing and flexible security bundles which combine fibre and firewall protection in one accessible package. Starting from October 2025 with the ‘Securing Your Connectivity’ promotion, Vox is making enterprise-level security affordable to South African companies while providing local support and expertise.
Businesses are dealing with complicated threats and sophisticated attacks and are at constant risk, so our mission is making their lives easier. You don’t need a large team or multiple IT vendors, just one partner with the right security tools, and that’s us.
To learn how the Vox Sophos cybersecurity partnership can protect your business, contact Vox for a tailored security assessment and a quote for managed security services and fibre/firewall bundles.
Recommended next steps for businesses
Assess current exposure: Identify critical assets and where detection blind spots exist.
Consider a managed approach: If you lack in-house security resource, managed XDR/MDR can significantly reduce risk.
Combine connectivity and security: Explore Vox’s firewall and fibre bundles for simplified billing and integrated support.
Train staff: Add security awareness training to reduce phishing and social engineering risk.
FAQs
What is the Vox Sophos cybersecurity partnership? The Vox Sophos cybersecurity partnership is a local managed security service combining Vox connectivity with Sophos enterprise-grade tools (XGS firewall, Intercept X, MDR, XDR and Phish Threat) to protect South African businesses.
What cybersecurity solutions are included in Vox’s offering? Vox offers Sophos XGS firewalls, Intercept X endpoint protection, Sophos MDR (24/7 monitoring & response), Sophos XDR (cross-surface visibility) and Phish Threat security awareness training, all managed via the Sophos Central dashboard.
Who should consider Vox managed security services? SMEs through to large corporates that want simplified, enterprise-grade protection—organisations without large in‑house security teams, or those seeking 24/7 threat hunting, AI-driven detection and consolidated management.
How do I get started or request a quote? Contact Vox’s security team for a tailored security assessment and pricing. Vox offers competitive fibre and firewall bundles (including the “Securing Your Connectivity” promotion from October 2025) with local support and implementation.
What about the online version of a break-in – how do you protect your business?
Hackers are constantly putting out feelers for companies that don’t have adequate safety and security measures to protect themselves. Some organisations try to take care of their cybersecurity themselves, which can be a bit like a homeowner relying solely on an electric fence: it might offer some protection, but is definitely not infallible all the time.
So why not call in the experts and get a Managed Detection and Response (MDR) service for your business? Think of it as being like a cyber version of a security service for your company – always on guard for you, and ready to act around the clock.
Expert-Led 24/7 Managed Detection and Response Service
Vox has partnered with global cybersecurity experts, Sophos, to offer advanced protection solutions, including managed Detection and Response services.
Powered by its global threat intelligence team, Sophos provides cloud-native, AI-enhanced security to protect organisations of all sizes from modern cyber threats like ransomware, phishing and malware.
Sophos MDR is a comprehensive security-as-a-service solution that provides continuous, expert-led protection against today’s advanced cyberthreats. It’s designed for organisations of all sizes and is an ideal choice for businesses lacking in-house security resources, or those needing to enhance their existing capabilities.
Sophos MDR service gives your business a dedicated, professional team that proactively hunts for and neutralises threats, around the clock. In addition, Sophos MDR seamlessly integrates with over 350 of your existing third-party security tools. This unique approach allows you to realise significant cost savings while maximising the return on your existing technology investments.
By combining human expertise with advanced AI, Sophos MDR from Vox detects and responds to sophisticated attacks that technology alone might miss. Ultimately, Sophos MDR provides comprehensive, round-the-clock protection without the immense complexity or expense of building your own in-house security operations centre.
24 /7 Cybersecurity Monitoring
Sophos MDR from Vox includes the following benefits: round-the-clock threat monitoring, where continuous protection against attacks, even outside business hours, reduces risk; expert-led threat hunting, in which people are involved in proactively uncovering and eliminating evasive threats that tools can miss; and full-scale incident response and root cause analysis, including recommendations to prevent recurrence.
In addition, Sophos MDR from Vox also provides flexible response modes, with which you decide how the MDR team operates, at the level that suits your organisation; and compatibility with third-party tools that integrate with your existing security stack; eliminating the need to ‘rip and replace’.
As a final sweetener and proof of confidence in its solution, Sophos provides a breach protection warranty, offering your business financial protection against the costs associated with a breach.
The message is clear: no one is safe from being a target, and there are times when the best-case scenario to protect your valuable business assets and data is to call in the experts.
Your business deserves the best possible protection.
Enjoy optimised performance and keep your organisation running safely without the threat of cyberattacks with Vox and Sophos – contact us for more information.
FAQs
What is Managed Detection and Response (MDR)?
MDR is a security service that combines continuous monitoring, expert threat hunting and incident response to detect and neutralise advanced cyber threats on behalf of your business.
How does Sophos MDR differ from standard anti-malware?
Sophos MDR pairs AI-enhanced detection with a dedicated human team that actively hunts for evasive threats and provides full incident response, going beyond signature-based tools.
Can Sophos MDR work with our existing security tools?
Yes, Sophos MDR integrates with hundreds of third‑party security tools so you can retain your current stack and improve overall protection without replacing systems.
Is MDR suitable for small businesses?
Yes, MDR is particularly valuable for SMEs that lack in-house security resources but need enterprise-grade monitoring and response.
What is a breach protection warranty?
It’s a financial assurance provided by Sophos for qualifying breaches, designed to help cover certain breach-related costs — giving additional assurance to customers.
I know an elderly lady who is dignified and respectable, with grown-up children and grandchildren. She is, as they say, a ‘pillar of her community’. She also, rather startlingly, has some, shall we say, unfortunate images on her phone at the moment, involving various anatomical closeups of naked people.
But this is not an article about a seemingly-sweet old lady who is at the helm of a mafia-style criminal empire – no, that’s not it at all, because she actually has NO IDEA that these images are currently on her phone (and her family members haven’t yet had the courage to tell her).
Vox has teamed up with global cybersecurity expert company Norton™ to offer comprehensive protection for your devices and online privacy, for the whole family, all in one solution. Traditionally, people have worried about their own online safety as well as their children’s, but there is no reason why your older parents can’t benefit also.
In this article, we look at how so many older people today have absolutely no idea of the perils that lurk online. We discuss how to protect people of an older generation who didn’t grow up with technology at their fingertips.
And we look at how acquiring the right software can take away the stress of having to keep saying: “NO, Mom – DON’T click on that link!”
Why Older People Are Especially Vulnerable Online
Criminals have always seen older people as being a soft target, and today’s digital world simply presents long-existing criminal tendencies in a brand-new wrapping. When the goal is to scam older people out of their hard-earned savings, the Internet, online banking and social media all just make it easier for cyber criminals, because many older people are just not that comfortable with today’s technology.
This is largely because, in contrast to younger generations, older citizens had to learn to use information technology when they were already adults. It’s something that was initially entirely new to them.
And so the relationship that today’s senior citizens have with technology can be an uneasy or uncomfortable one, as shown in this clip from the popular and acclaimed Netflix sitcom, ‘Grace and Frankie’.
In the video clip, we see clearly just how some of the older generation think about technology – Frankie is deeply afraid of it at first. (Grace, as a retired former CEO, does at least know how to boot up a new laptop.)
The video clip raises another point: if so many of today’s older generation are uncomfortable simply with acquiring new technology, you can imagine that they’re even more vulnerable once they’re finally online.
Senior citizens can be particularly vulnerable to cybercriminals who use social engineering – deception intended to manipulate people into sharing confidential or personal information – to lure their victims into handing over valuable personal details.
Why The Older Generation Is Vulnerable Online
Online criminals prey on qualities shared by many older users, including a fear of technology that they don’t fully understand, loneliness as their children grow up and leave home, an ingrained respect for authority and institutions, and an increasing need to feel financially secure as they get older.
If this is all sounding just a bit too familiar and close to the bone, the good news is that there are ways in which you can help protect your older parent or relative against would-be online scammers.
Keep It Simple — Three Rules to Teach Your Parent
Firstly, share the following information with your older parent to try to help them recognise when a criminal is trying to steal their bank account information, passwords or credit card numbers, or otherwise trying to separate them from their money.
Trust no one: never click links or open attachments from unexpected senders.
Ask first: establish a rule — “Call or text me before you act.”
Don’t share security details: never send PINs, passwords or banking details by message or phone.
These short, repeatable rules are easier to remember than long lectures. Think of them as being the digital equivalent of “Don’t open the door to strangers.”
In summary: ‘Don’t click on every link that looks like fun or promises you a great bargain.’ It’s the Internet version of ‘If it looks too good to be true, it probably is.’
How Norton from Vox helps — Straightforward, Family-Wide Protection
You can try to teach all the rules in the world, but intuitive software makes prevention easier. Stop the malware from getting in by blocking those seductive ‘Click here’ messages before they even reach your parent’s phone, tablet or laptop with their exotic and interesting click-bait messaging.
Norton’s software safeguards your entire family’s PCs, Macs®, tablets and smartphones from viruses, ransomware, phishing and other cyber threats while you bank, shop and browse online.
Norton 360 family protection provides multiple layers of defence against viruses, malware, ransomware and phishing, which are the common tools criminals use to target seniors. Key benefits for elderly parents:
Blocks malicious links and phishing attempts before they land.
Protects PCs, Macs, Android and iOS devices with one app.
Simplifies security for non‑tech users — automatic updates and background protection.
Centralised family protection so you can check that your parent’s devices are safe.
Buying Norton via Vox gives you a local, reliable channel to purchase and manage the licence, which is one less thing to worry about.
Practical steps for immediate protection
Install Norton on every device your parent uses and enable automatic updates.
Turn on email and web protection to block suspicious links.
Set up one shared contact (you) who your parent must call before sharing money or details.
Back up important files so ransomware can’t hold photos or documents hostage.
Norton from Vox offers robust, all-in-one protection against viruses, malware, ransomware and online threats – for the whole family, including your elderly parents. It’s Internet safety for the elderly – like the virtual equivalent of a home security guard, refusing to allow the criminal over the threshold while your mom or dad are blissfully unaware and watching their favourite show or match on TV.
And if your elderly family members aren’t downloading dodgy links, you don’t have to spend precious time cleaning up their phones at a later stage.
Frequently Asked Questions
How do I start a sensitive conversation with my ageing parent?
Choose a calm moment, be honest but respectful, ask open questions and listen to their priorities
How can I suggest home-safety changes without upsetting them?
Frame changes as ways to keep them independent, offer choices and involve them in decision-making.
Secure connectivity is about speed and protection.
South African networks face multiple threats on a daily basis. Recent reporting shows that Interpol detected roughly 230 million cyber threats in South Africa, which is a clear signal that homes and businesses must harden their borders.
Secure connectivity prevents unauthorised access, data loss and downtime, helping you to keep operations and productivity running smoothly within your business.
With Sophos firewalls from Vox, you can enjoy no hidden costs – just great security, and you will find that it’s easy to use, even if you’re not technical.
The advanced threat protection blocks viruses, ransomware and hackers, leaving you with peace of mind. You can also block websites and non-work apps so that your employees’ efficiency is boosted, allowing you to boost security and productivity at the same time.
The solution is designed to promote a fast and secure network that continues running at high speed, which serves as another productivity value-add.
Why A Fibre Plus Firewall Bundle Is Crucial
Vox’s Fibre Plus Firewall bundle gives you both speed AND protection.
A Firewall monitors and filters incoming and outgoing traffic based on set rules, creating a perimeter between your trusted network and the internet. Modern, next‑generation Firewalls also:
Detect and block intrusions and malware (IDS/IPS).
Support VPNs for secure remote access.
Log activity for rapid incident response.
Block malicious websites and non‑work apps to protect users and increase productivity.
Why Pairing Fibre with a Firewall is a Great Idea
Fibre delivers fast, symmetrical bandwidth essential for cloud apps, video conferencing and backups. Pairing that connectivity with a dedicated Firewall ensures high performance isn’t offset by exposure to threats. The Fibre plus Firewall bundle gives you:
Speed and security in one purchase.
Simpler billing and deployment with Vox.
Managed support to keep both connectivity and protection performing.
Sophos Firewalls with Vox: What You Get
The key benefits include the following:
Advanced threat protection against viruses, ransomware and hackers.
VPN support for secure remote workers and branch offices.
Centralised logging and reporting for faster incident handling.
Options to block websites and non‑work apps to boost staff productivity.
Backed by Vox 24/7 support and clear pricing with no hidden costs.
Add enterprise‑grade Sophos Firewall protection; and
Consolidate services and simplify billing.
Enquire early to reserve bundle availability and special pricing.
How To Get Started
Assess your needs in terms of the required bandwidth, number of users and remote access requirements. Then:
Choose a Vox Fibre package and Sophos Firewall level.
Book installation and configuration with Vox support.
Activate monitoring and policies with assistance from Vox 24/7 support.
Protect Your Network with Vox and Sophos
By protecting your sensitive data, devices and systems from threats like malware, hackers, denial of service attacks and malicious software, firewalls are a fundamental component of any network security strategy.
Contact us today to find out more on how you can implement a firewall to protect your network.
Frequently Asked Questions
What is a Fibre plus Firewall bundle?
A Fibre plus Firewall bundle combines Vox Fibre internet connectivity with a managed next‑generation Sophos Firewall, to deliver both high performance and network security in a single package.
Why should I buy a Firewall if I already have Fibre?
Fibre gives you speed; a Firewall protects that connection. Without a Firewall, your fast connection can make attacks more damaging. A combined solution ensures both performance and protection.
What protection do Sophos Firewalls provide?
Sophos Firewalls include intrusion detection and prevention, anti‑malware and ransomware protection, VPN support, web and app control, and central logging for incident response.
Who is the Fibre plus Firewall bundle suitable for?
The bundle is ideal for small businesses and larger organisations that need reliable Fibre speeds with enterprise‑grade security and managed support.
When is the Vox October special available?
Vox will run the Fibre plus Firewall bundle special in October 2025 – contact us to confirm availability, exact pricing and terms.
Can Vox manage the Firewall for me?
Yes. Vox offers managed services and 24/7 support to help configure, monitor and maintain your Firewall and connectivity.
Will a Firewall slow down my Fibre connection?
Properly configured next‑gen Firewalls are designed to protect without significant performance impact. Vox matches Firewall capacity to your Fibre speed to preserve throughput.
Some practical thoughts to guide parents and grandparents
It can’t happen in my home… can it?
Just because your children are playing online games in the safety of your home doesn’t mean that they are safe from perverts.
This is the reality of today’s digital world.
It’s hard to believe, but every parent’s worst worry is now partly digital: how to protect kids from online predators who can reach children through games, apps and social networks in the safety of your own home. This guide discusses online grooming, practical steps you can take at home, and how tools from Vox and Norton™ can help you keep children safer online.
[Editor’s note: This article comes with a sensitivity warning, particularly for parents, grandparents and other concerned family and friends.]
According to the United Nations Children’s Fund (UNICEF), in South Africa, according to its ‘SA Kids Online Study’, one-third of children in the country are at risk of online violence, exploitation and abuse.
One-quarter (25%) of those surveyed confirmed that they had added people whom they’d never met face-to-face to their friends or contacts list.
Similarly, nearly one-fifth (18%) of those surveyed had sent a photo or video of themselves to someone they had never met in real life.
These stats also confirm just how naïve and vulnerable children can be – and why parents and guardians need to protect them.
And so, when we read about the pervasiveness of online grooming, your first response as a parent might be: ‘It can’t happen in my home – can it?’ but your second response should be: ‘How can I make absolutely sure that it doesn’t?”
In decades past, parents and caregivers worried about ‘flashers’ – perverts lurking around schools in long coats, who waited to suddenly give their young victims an eyeful that they weren’t expecting.
Today, the perverts are looking for the reveal to be the other way around – and the effects can be far more lingering and devastating.
Norton™ warns that, as part of the attempted grooming process: ‘…predators may spend months steadily getting to know their potential victims. They might start this process by contacting children as they play popular online games such as Fortnite or Minecraft.
‘…Once predators gain the trust of their victims, they will then steer conversations more often toward sexual topics and will eventually ask children to engage in sexual conversations, send explicit photos, or meet them in real life.’
But there ARE ways to fight back – and in the Vox family, we’re definitely here to help.
The Danger Lurking Behind Everyday Apps
Vox has teamed up with Norton™, which provides industry-leading antivirus and security software for PC, Mac and mobile devices.
According to Norton, children today gravitate toward social media apps that allow them to connect easily with their friends. But these social networking apps and websites are also favoured by predators who use them to communicate with their intended victims.
Norton says that, in addition to online games, some of the apps that predators may use to communicate with children include WhatsApp, Snapchat, TikTok, Kik, Monkey, Whisper and Chat Avenue.
For any parent, it’s frightening to think about the multiple ways that predators can use technology to find and target their victims.
So let the experts take care of it for you.
What Norton and Vox can do for you
Vox has partnered with Norton to make industry-standard protections readily available to families with Norton Family and Norton 360 providing one app for many devices.
These tools don’t replace conversations, but they give you clear alerts, activity reports and the ability to set safe boundaries.
Smart monitoring allows parents to monitor search terms, videos and app downloads; receive alerts for unsafe behaviour; and get detailed activity reports.
In addition, options such as location tracking allow you to define safe zones for your children and receive real-time alerts if those boundaries are crossed. Children can share their location through the mobile app.
All of these safety features – and many more – are available from Norton’s comprehensive protection for your devices and online privacy.
Protect Kids from Online Predators at Home
UNICEF says that keeping children safe online also relies on parents and caregivers maintaining open communication; using technology to protect children; spending time with them online; and encouraging healthy online habits
Talk regularly and openly: Start conversations about online life the same way you’d talk about who your child plays with in the street. Ask gentle questions: who are your friends online? What games do you play? What apps do you use?
Agree house rules: Device-free zones (dinner table, bedrooms at night), time limits for play, and rules about sharing photos or personal information.
Use parental controls: Industry tools such as Norton Family and Norton 360 offer activity monitoring, content filtering, screen-time limits, location supervision and alerts for risky behaviour. These tools help you set boundaries while still allowing kids to explore.
Co-play and co-view: Sit with younger children while they play online and encourage older children to show you new apps and settings. This builds trust and gives you a live view of who they interact with.
Check privacy and friend lists: Make sure profiles are set to private, review followers and friends together, and remind children never to share addresses or phone numbers in chats.
Watch for signs: Increased secrecy, sudden changes in behaviour, new devices or new online friends that appear overnight are all red flags.
Balancing Safety and Privacy
Monitoring doesn’t mean spying. Explain to your child why you’re using parental controls and that the aim is safety, not punishment. As children grow, shift from more direct monitoring to regular check-ins and shared agreements about responsible online behaviour.
Quick checklist for parents and grandparents (bullet list for snippet targeting)
Have an open conversation about online risks this week.
Set simple house rules for devices and sharing.
Install parental controls and review activity reports weekly.
Make social profiles private and review friend lists together.
Know how to report abuse to the app/platform and to local authorities.
Keep devices in communal spaces for younger children.
Before our world became as digital as it is today, parents only had to worry about their children’s safety in the physical environment. Today, we have to be concerned about online predators that can access our homes through our digital devices.
This is all a lot to think about, so why not let Vox and Norton take care of it for you with our comprehensive and proactive suite of solutions?
We’re here to help you keep your children safe in the online world for as long as possible without becoming another statistic. Please click here for more information.
“Making the decision to have a child is momentous. It is to decide forever to have your heart go walking around outside your body.” ~Elizabeth Stone, author
Frequently Asked Questions
How can I tell if my child is being groomed online?
Look for signs such as secrecy around devices, sudden new friendships, unexplained gifts, changes in mood or sleep, or attempts to isolate the child from family. If a child is using private messaging apps or deleting chat histories, take note and ask open, non-judgemental questions.
What do Norton parental controls actually do?
Norton Family and Norton 360 provide content filtering, web and search supervision, screen-time controls, social media monitoring, location supervision and alerts for unsafe behaviour. They produce activity reports so you can spot potential problems early.
Will parental controls invade my child’s privacy?
Used thoughtfully, parental controls are a safety tool. Be transparent: explain why you’re using them, involve your child in setting the rules, and gradually reduce monitoring as your child demonstrates responsible behaviour.
At what age should I set up parental controls?
Start young, because even pre-schoolers benefit from basic content filtering and supervised access. For older children, combine tools with conversation and digital literacy lessons so they understand safe behaviour.
What should I do immediately if I suspect grooming?
Stay calm, listen to the child, preserve any evidence (screenshots, chat logs), report the account to the platform, and contact local authorities or child-protection organisations for guidance.
Where can I get help in South Africa if I need to report abuse?
Report serious threats to the police (SAPS) and the platform where it occurred. Seek support from child-protection organisations and trusted local counselling services.
In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a Netflix convention (editor’s note: we are officially too old to think of more relevant pop-culture jokes. Skibidi Rizz).
In fact, we’ve compiled a Throwback list of things which were still trending when Satellite was last relevant (which, incidentally, includes the concept of Throwbacks):
Mxit and BBM Pins
Jay Jays
Scratch and enter airtime vouchers
The first debut of Anaconda on ETV
Jean-Claude Van Damme
Man United being good
Elon Musk being proudly South African
Fact is (and we can’t pretend otherwise), Satellite is old. And not cool old, or even old enough to pass as cute – we’re talking ‘oupa saying “back in my day” while waving fist’ old.
If Satellite were a person, its ID number would be 1 – and it would still have the green ID book. There’s no two ways about it – it’s been here for a long time and a good time. It’s outlasted copper cables and 3G. Stayed the course when everyone was discovering what Wi-Fi means. It was there, solid and dependable when people blamed 5G for Covid. And, the way its going, chances are it’ll be there long after its current group of peers have moved on – like that kid in matric that was already there when you started, but nobody ever saw him graduate or recalls him being in any other year.
So, what’s the point of all of this? Are we going somewhere, or did we just wake up with a directive to write a blog about Satellite and decide to bash it for 1,000 words or less (gotta love malicious compliance).
Admittedly, this author wasn’t too enthused about the concept – how do we sell Betty White in a world full of Kim K’s? (again – the most recent pop-culturally diva we could think of).
If you’re talking connotations, Satellite evokes feelings of excitement rivalled only by the new VAT price – that is, until you dig beneath the surface (ironic, since it’s basically a fossil anyway).
Let’s state the obvious: Satellite isn’t for the person who just moved into the extremely unique and definitely different looking new Balwin property. It’s not for the tender-preneur, the guy next to the country club, your neighbourhood Karen or anyone in the city. However, neither is a tractor – but there’s a time, and a place, and a reason for everything. And we can guarantee you a tractor is a site more useful on its own turf than a dropped suspension GTI.
That’s not to say there’s not a place for the tech. Aside from people in outlying areas where Fibre lines are as rare as a working cell signal, the recent prancing of Elon has seen a big resurgence in Satellite being a buzzword globally – and no, not just because he’s flinging them into orbit like Oprah giving out cars—“you get a satellite, you get a satellite!”
The truth is, Satellite has quietly reinvented itself. It’s no longer just the chunky metal dish bolted to your oupa’s roof, picking up reruns of Knight Rider. It’s become leaner, smarter, and in some instances, surprisingly cool (in a very niche, sci-fi-adjacent kind of way).
Modern satellite tech is the silent hero of rural connectivity, remote operations, emergency services, and that weird stretch of road where even your playlists refuse to load. It’s what keeps oil rigs online, helps farmers track crop health from space, and connects ships in the middle of nowhere so they can still order pizza (ok, maybe not quite—but close).
In fact, with the rise of LEO (low-earth orbit) constellations and private companies entering the game, Satellite’s gone from dusty relic to… well, still old—but old with a gym membership and a side hustle.
Is it glamorous? No.
Is it trending on TikTok? Definitely not.
But is it essential? More than ever.
So before you write it off completely, remember: just because something isn’t flashy doesn’t mean it’s not powerful. Satellite’s like that one uncle who shows up to the braai with tools, biltong, and obscure knowledge about boreholes—you don’t get it, but you’re glad he’s there when things go wrong.
Satellite’s not trying to win Prom King any more. It’s not chasing trends or hashtags. It’s just out here, doing its thing, keeping the forgotten corners of the world connected—and that, in this fast-paced digital mess, might just be the coolest thing of all.
Providing a solution to meet your business requirements
Customer loyalty today demands digital options. If your business doesn’t have an attractive and well-functioning website, your potential customers will shop elsewhere.
South Africa’s online retail sector showed a significant increase in the past few years, growing by almost 30 percent (29 percent) between 2022 and 2023. Having reached the R71 billion mark in 2023, online sales are now anticipated to break the R100 billion barrier by 2026 – which is just around the corner.
And so, with South Africa’s online sales soaring, there’s never been a better time to make sure your business has a functioning website. Even with a bricks-and-mortar operation, it’s essential to back it up with an online option as well.
If you’re keen to upgrade your company’s online presence quickly and effectively – or even kickstart one if you haven’t got a website already – Vox offers several different hosting experiences with solutions to meet your business’s unique requirements, no matter your budget.
Domain and Web Hosting: The Right Address and Functioning Operations
In the physical world, you need an address so your customers can find you, and you need premises from which to operate. These two terms represent different things in terms of getting your website infrastructure up and running.
Start with an address: Domain hosting is a service that allows you to choose and register a unique online name for your website and brand, in other words your web address.
Make sure your premises are fit for purpose: Behind the address lies the property from which your business operates. Web hosting is essentially what stores all your site’s information and files. It’s usually a server, or space on a server.
Let your customers come inside: When someone uses your domain to access your website, signals are sent to the server, which then opens up your live site for the customer – the online version of ‘going into your shop’.
With Vox Web Hosting, you rent space on our server and host your website contents through us. We offer multiple platforms to choose from, including WordPress, Linux and Windows. Vox Web Hosting includes a free .co.za domain.
Backed by Vox Expertise
As well as being able to choose from multiple platforms and have a free domain, Vox Web Hosting also offers the following benefits:
Extensive network coverage: Vox Web Hosting has an established national and international backbone with over 13 local PoPs (Point of Purchase outlets) and footprints in all the Teraco Data Centre environments.
Security Team: All servers sit behind Vox’s state-of-the-art firewall infrastructure, with virus management and security updates.
24/7 Expert Support: Our servers are locally hosted and managed around the clock by our engineering team for peace of mind.
Includes a Free SSL Certificate: If you’re going to run a prosperous website that is secure for your users and browsers, SSL certificates are an essential. Vox SSL Certificates keep your customers’ confidence by ensuring the safety of their data while they visit your website.
WordPress, Linux and Windows are some of the world’s most popular website hosting platforms today, and Vox Web Hosting is proud to bring you different options across each brand.
Shared Web Hosting: Linux and Windows
Shared hosting makes getting started online simpler and easier, saving you money, as well as taking the headache out of hosting.
With Vox shared Web Hosting, our customers experience a form of web hosting in which more than one website shares the resources of a single virtual or physical server, which means a stable but also low-cost solution.
Choose from Linux options as follows:
Linux Basic: 1GB of storage, 25 email addresses;
Linux Standard: 4GB of storage, 75 email addresses;
Linux Advanced: 20 GB of storage, 200 email addresses; and
Linux Ultimate: 30 GB of storage, 250 email addresses.
Alternatively, Vox Web Hosting also offers Windows options, as follows:
Windows Standard: 2GB of storage, 100 email addresses;
Windows Advanced: 4GB of storage, 200 email addresses; and
Windows Ultimate: 20GB of storage, 250 email addresses.
Premium WordPress Hosting
If you want to kick your website functionality up a notch, consider WordPress. Over the last two decades, WordPress has grown from being a simple blogging website to one of the world’s most used hosting platforms today.
Our premium WordPress offering delivers performance and scalability to your fingertips. It’s an excellent solution for customers who require better performance, uptime and scalability – although please note: it doesn’t come with email addresses built into the offering.
WordPress Starter is ideal for startups that require a professional WordPress website, offering 50GB storage and able to cater to up to 30,000 visitors monthly.
WordPress Innovator is perfect for growing businesses that need to scale and require speed and reliability, with 100 GB storage and ideal for up to 120,000 monthly visitors.
WordPress Fanatic is excellent for running an e-commerce website, with 150GB storage. It’s capable of catering to an unlimited number of visitors monthly.
Which Option to Choose?
Whether your business is already established or a startup about to take off, you need a strong online presence. From your website address to the online ‘premises’ behind it, Vox has the right option to help you with your online sales.
Shared hosting shares a single physical server with hundreds (if not thousands) of other websites, giving you a low-cost service. WordPress hosting is tweaked for high traffic websites, providing excellent performance and faster loading websites.
Contact us for more information and we can assist you with working out the option that’s best for your business. We can help you establish a business identity, give your organisation a professional look and feel, and build credibility on the web.
Join the sales revolution and be part of the drive to reach the one billion Rand online sales mark next year!
