Which Vox Internet Option is Best for You this Holiday Season?

Staying connected as end-of-year down-time arrives

Our summer stories are starting to happen and the end of the year is really here! But even when we’ve packed our suitcases and made sure the pets are taken care of while we move into down-time, we still want (and need) to stay connected this holiday season.

Summer in South Africa means more streaming, online shopping and banking, video calls with family and online gaming – so choosing the right home Internet, and being aware of Internet options offered by your holiday location, can have an impact on your festive connectivity.

The good news is that, just as we all want a variety of ice cream options at the beach, so Vox has a connectivity option – and speed – to suit every home this holiday season. And in the spirit of the holiday season, we’re running some current and ongoing promotions to sweeten the deal even further.

Vox offers a mix of Fibre, Fixed Wireless, LTE/5G and Satellite options, with each option suited to different needs. So here’s a guide to help you pick the best option for your home, do your research on your holiday Connectivity options, and also make the most of current Vox promotions.

Let’s take a look.

wifi 2 | Vox | Which Vox Internet Option is Best for You this Holiday Season?

 

Fibre To the Home: Best for Top Speed and Reliability

Fibre to the Home delivers high-speed, low-latency Internet directly into your home (or holiday home).

Benefits include very fast symmetrical speeds, which is excellent for 4K streaming, multiple devices and video calls. Uncapped options are available and performance is consistent.

  • It’s ideal for large households, heavy streamers, gamers, households with multiple remote workers (if you must work during the holidays! or when the holiday season is over…).
  • Availability depends on Fibre rollout in your neighbourhood. Installation may take time in new areas.

 

Current promotions linked to Vox Fibre to the Home include Vox Rewards and Fibre Frenzy!

Vox Rewards

  • Vox Rewards is our super-exciting, recently-launched loyalty programme for qualifying Vox customers, offering perks and rewards for staying connected with Vox through home fibre connections. Depending on the tier that you qualify for, you could enjoy a variety of discounts and savings on groceries, fashion, takeaways, tech, travel and more! See vox.co.za/vox-rewards for eligibility and benefits.
  • Fibre Frenzy is a limited-time campaign on Vox’s Home Fibre packages so do check vox.co.za for current Fibre Frenzy deals and exact terms – you can also click on this link for more information.
  • For landlords providing Connectivity to guests, check out our Guest Wi-Fi hospitality bundle.

 

LTE / 5G Mobile Broadband: Flexible and Quick to Set Up

holiday Internet South Africa

LTE / 5G uses mobile networks (LTE or 5G) to deliver Internet to a home router or portable device.

Benefits include fast setup and mobile flexibility. This option is suitable for temporary needs or where Fibre isn’t available yet. 5G can offer very high speeds in covered areas.

  • It’s ideal for urban areas with strong 4G/5G coverage as well as short-term stays and holiday homes.
  • Speed and latency depend on mobile network coverage and local congestion; fairness policies may apply depending on the package.
  • Vox and Telkom are currently running our Uncapped LTE promotion, starting from R589 per month, and including a pocket router as a R199 once-off – check it out.

 

Fixed Wireless (Licensed or Unlicensed Spectrum): Dependable Rural and Suburban Option

fixed Wireless home Internet

Fixed Wireless using microwave signals provides a point-to-point or point-to-multipoint radio link between a home-mounted antenna and a local tower. Its benefits include good speeds and stable connections where Fibre isn’t laid, but line-of-sight to a tower exists. It is often faster and provides a lower latency than Satellite.

  • It’s ideal for suburbs, small towns and rural areas with a Vox radio site nearby.
  • Fixed Wireless requires a professional site survey and performance depends on line-of-sight availability and network capacity.
  • You can find out more on Vox Fixed Wireless to the Home.

 

Satellite: Providing Coverage where Nothing Else Reaches

Satellite Internet South Africa

Internet delivered via Satellite dishes is ideal for remote or rural properties beyond terrestrial networks. Its benefits include coverage that is available almost anywhere, making it perfect for some coastal areas, farms and remote homes, including holiday rentals.

  • It’s ideal for houses outside Fibre and mobile coverage areas, where connectivity is otherwise unavailable.
  • Higher latency means that it’s not ideal for competitive gaming. In addition, weather can affect reliability, and costs/data policies may be higher than terrestrial options.
  • Find out more on Satellite connectivity.

 

Considerations for the Holidays (and Beyond)

A few factors should be considered as you think about your Connectivity options for the holiday season and even next year, if you want to take advantage of our Vox Rewards programme.

 

Vox launches Kiwi Wireless

  • If you stream 4K, game and have many users, Fibre is your best bet.
  • If you need a quick setup or a temporary solution, LTE/5G works well.
  • If you’re in a small town or on the fringe of Fibre rollout, Fixed Wireless often gives the best compromise of speed and reliability.
  • If you’re remote and need coverage regardless of location, Satellite is the reliable fallback.

 

Practical Tips Before You Switch

Vox usually runs localised or seasonal promotions (discounted installation, bonus data or limited-time bundle savings). Check the Vox website regularly, including the promotions pages, for the most up-to-date specials and Ts and Cs. Here are some tips:

  • Check coverage: Use the coverage tool on vox.co.za to see what’s available at your address.
  • Match package to use requirements: Choose speeds that suit your household’s peak usage.
  • Ask about promos: Promotions can change monthly, so ask a Vox consultant about current offers and how long they run, and you can also check here.

 

Check coverage and current Fibre Frenzy or Vox Rewards offers at vox.co.za or on the latest deals page, or call Vox Consumer Support on 087 805 0530 for a personalised recommendation.

South Africans work hard and they play hard also, and never more than during our end-of-year summer holiday season! Stay connected with Vox – we have a solution for your location and your needs, no matter what time of year it is.

ice cream 2202605 640 | Vox | Which Vox Internet Option is Best for You this Holiday Season?
You always have choices – and sweet deals! – with Vox!

 

FAQs

Which Vox option is best for streaming and gaming during the holidays?
Fibre is best for low-latency, high-speed needs like 4K streaming and gaming. If Fibre isn’t available, 5G or fixed Wireless are the next-best options.

What is Vox Rewards and how do I join?
Vox Rewards is a loyalty programme for qualifying customers. Visit vox.co.za/vox-rewards to see eligibility and benefits.

What is Fibre Frenzy?
Fibre Frenzy is Vox’s limited-time promotion on selected Fibre packages. Check the Vox website for exact bundles and promotional periods.

How do I know if Fibre is available at my home?
Use the coverage checker on vox.co.za or contact Vox support to confirm availability for your address.

Is Satellite Internet good for a holiday home?
Yes, Satellite brings connectivity to remote holiday homes, though latency and weather impact should be considered.

Can I use LTE/5G as a permanent home solution?
Yes, in areas with strong coverage LTE/5G can be a permanent solution, especially where Fibre isn’t available, but check data fairness policies.

How long does installation take for Fibre or fixed Wireless?
Installation times vary by location and demand — ask Vox for a projected install date when you sign up.

Can I switch between Vox services if I move or change needs?
Yes. Vox offers different home connectivity products and can advise on switching based on coverage and your new address.

The Fibre Connectivity Alternative That’s Perfect For YOU

Being connected to the digital world means living in the 21st century

Internet access opens up the race to the future, providing access to tools, skills and opportunities. Connectivity has changed people’s lives across South Africa, allowing anyone to access information and communicate with others all over the country, and in real time.

Email, instant messaging and social media platforms like Facebook, Twitter and Instagram have made it possible to share news and opinions and join in conversations. In addition, closing the digital divide brings millions of people into a competitive world of opportunities – in other words, able to ‘join the race’.

social 3064515 1920 resized | Vox | The Fibre Connectivity Alternative That’s Perfect For YOU

 

Compared to DSL lines (the original Internet connectivity through Telkom’s copper phone lines), Fibre Optic cables offer incredibly high Internet speeds in large metropolitan areas and many towns around the country. Because it’s so fast, Fibre is often called the ‘gold in the ground’ – it represents the pinnacle of blazing fast Internet. But what do you do if Fibre cables haven’t yet been laid in your area? You don’t want to be left behind, like a racing driver stalling on the starting grid.

Fortunately, alternative Connectivity solutions are available for every location, requirement and budget, and Vox offers them all.

 

Fixed Wireless

Wireless Mobile Banner resized 1 | Vox | The Fibre Connectivity Alternative That’s Perfect For YOU

Welcome to the wonders of Microwave technology that’s not just for reheating meals. Users of this service can enjoy almost Fibre-like speeds, while its ease of setup also makes it popular. A device is pointed at a tower which services the area in which you live, providing a high-speed internet connection whose access towers are served and connected to Fibre lines as the ‘backhaul’.

Because the stations are clustered in line of sight of each other, a Fixed Wireless connection can deliver a very fast Internet experience with low latency. It’s a good option for an area not directly served by terrestrial Fibre, or if someone stays in a higher density development where no cables, just a device and a sim card, is a more convenient option.

 

LTE and 5G

5G man | Vox | The Fibre Connectivity Alternative That’s Perfect For YOU 

 

First it was LTE and now it’s 5G, the latest iteration of technology that runs on a network of base stations using Radio waves (in a similar manner to mobile phones). Together, these options can be found in more remote regions, as well as in towns around the country, and they’re able to provide high-speed Internet access.

It’s important to remember that with a wireless solution, location is key, and so how far away you are from the nearest broadcast tower has an impact on the Internet speed you get. On the upside, from a mobility point of view, you can take your router to a secondary location and use it there, for example for work or on holiday (as long as it has the required LTE or 5G signal) once you’ve made the arrangement with your ISP.

 

Satellite Connectivity for Remote Areas

Satellite Mobile Banner resized | Vox | The Fibre Connectivity Alternative That’s Perfect For YOU

 

Satellite Internet has become a game-changer for those living in rural or outlying areas where Fibre, Fixed Wireless and LTE/5G Internet options aren’t available. Check out our Vox Satellite options across the country. We’re here to assist those on farms and at game lodges as well as remote schools, businesses and clinics.

Compared to the other options, Satellite is the slowest Internet connection available, but it’s also the one with the broadest reach, as satellites fly thousands of kilometres above us and beam their Internet signal down to the earth. If your Internet connection was a race, Satellite is the tortoise – but it’ll still get you there in the end, and allow you to stay connected!

  • A quick note: ADSL, the original Internet infrastructure using copper Telkom lines, doesn’t fit into the future picture because it’s at the end of its life, and as service providers stop maintaining the copper network it will become a feature of the past, quite soon.

 

Check out the Coverage Map

Go to vox.co.za, where you’ll see our connectivity coverage map. Type in your full physical address to check which Connectivity options are covered in your area. You can then start exploring the current packages and promos, depending on your requirements and your budget.

  • A quick note: Those waiting for Fibre installations can also look at Fixed Wireless or LTE / 5G as a preliminary measure until they can switch to Fibre, and then keep the original option for failover protection for those times when the Fibre line goes down.

It’s a race to the future for you and your family – and even South Africa as a whole – because *Internet Access = Moving Forward*.

Fixed Wireless, LTE and 5G, and Satellite all have an important role to play in South Africa as well as Fibre. Whatever your needs, and wherever you are, Vox has the solution.

system 3599913 1280 resized | Vox | The Fibre Connectivity Alternative That’s Perfect For YOU

Satellite is Old… But is it Over?

In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a Netflix convention (editor’s note: we are officially too old to think of more relevant pop-culture jokes. Skibidi Rizz).

In fact, we’ve compiled a Throwback list of things which were still trending when Satellite was last relevant (which, incidentally, includes the concept of Throwbacks):

  1. Mxit and BBM Pins
  2. Jay Jays
  3. Scratch and enter airtime vouchers
  4. The first debut of Anaconda on ETV
  5. Jean-Claude Van Damme
  6. Man United being good
  7. Elon Musk being proudly South African

Fact is (and we can’t pretend otherwise), Satellite is old. And not cool old, or even old enough to pass as cute – we’re talking ‘oupa saying “back in my day” while waving fist’ old.

back in my day resized | Vox | Satellite is Old… But is it Over?

 

If Satellite were a person, its ID number would be 1 – and it would still have the green ID book. There’s no two ways about it – it’s been here for a long time and a good time. It’s outlasted copper cables and 3G. Stayed the course when everyone was discovering what Wi-Fi means. It was there, solid and dependable when people blamed 5G for Covid. And, the way its going, chances are it’ll be there long after its current group of peers have moved on – like that kid in matric that was already there when you started, but nobody ever saw him graduate or recalls him being in any other year.

So, what’s the point of all of this? Are we going somewhere, or did we just wake up with a directive to write a blog about Satellite and decide to bash it for 1,000 words or less (gotta love malicious compliance).

Admittedly, this author wasn’t too enthused about the concept – how do we sell Betty White in a world full of Kim K’s? (again – the most recent pop-culturally diva we could think of).

Betty White Kim Kardashian | Vox | Satellite is Old… But is it Over?

 

If you’re talking connotations, Satellite evokes feelings of excitement rivalled only by the new VAT price – that is, until you dig beneath the surface (ironic, since it’s basically a fossil anyway).

Let’s state the obvious: Satellite isn’t for the person who just moved into the extremely unique and definitely different looking new Balwin property. It’s not for the tender-preneur, the guy next to the country club, your neighbourhood Karen or anyone in the city. However, neither is a tractor – but there’s a time, and a place, and a reason for everything. And we can guarantee you a tractor is a site more useful on its own turf than a dropped suspension GTI.

That’s not to say there’s not a place for the tech. Aside from people in outlying areas where Fibre lines are as rare as a working cell signal, the recent prancing of Elon has seen a big resurgence in Satellite being a buzzword globally – and no, not just because he’s flinging them into orbit like Oprah giving out cars—“you get a satellite, you get a satellite!”

Oprah cropped | Vox | Satellite is Old… But is it Over?

 

The truth is, Satellite has quietly reinvented itself. It’s no longer just the chunky metal dish bolted to your oupa’s roof, picking up reruns of Knight Rider. It’s become leaner, smarter, and in some instances, surprisingly cool (in a very niche, sci-fi-adjacent kind of way).

Modern satellite tech is the silent hero of rural connectivity, remote operations, emergency services, and that weird stretch of road where even your playlists refuse to load. It’s what keeps oil rigs online, helps farmers track crop health from space, and connects ships in the middle of nowhere so they can still order pizza (ok, maybe not quite—but close).

In fact, with the rise of LEO (low-earth orbit) constellations and private companies entering the game, Satellite’s gone from dusty relic to… well, still old—but old with a gym membership and a side hustle.

Is it glamorous? No.
Is it trending on TikTok? Definitely not.
But is it essential? More than ever.

So before you write it off completely, remember: just because something isn’t flashy doesn’t mean it’s not powerful. Satellite’s like that one uncle who shows up to the braai with tools, biltong, and obscure knowledge about boreholes—you don’t get it, but you’re glad he’s there when things go wrong.

Satellite’s not trying to win Prom King any more. It’s not chasing trends or hashtags. It’s just out here, doing its thing, keeping the forgotten corners of the world connected—and that, in this fast-paced digital mess, might just be the coolest thing of all.

Long live the dish.

Satellite resized | Vox | Satellite is Old… But is it Over?

Vox delivers high-speed connectivity to enterprises across South Africa with LEO

Vox has partnered with Q-Kon to launch Low Earth Orbit (LEO) satellite services, providing rapid, reliable and affordable high-speed connectivity for South African enterprises operating in remote or infrastructure-challenged regions.

LEO satellites orbit approximately 1,000km from Earth, enabling latency under 100 milliseconds with committed speeds of 100Mbps downloads and 20Mbps uploads. The technology requires minimal infrastructure investment while delivering immediate connectivity regardless of geographic barriers — making it ideal for sectors affected by floods, inaccessible terrain or unstable infrastructure.

Although costlier than fibre, Microwave or 5G, LEO packages can be customised for high uptime, redundancy, and mission-critical business applications. The service unlocks advanced operational capabilities such as automation, AI, predictive analytics and IoT, transforming commercial, agricultural, renewable power, hospitality, mining and manufacturing environments.

High-Speed LEO Satellite Connectivity Now Available to South African Enterprises

Vox, a market-leading end-to-end Internet service provider in South Africa, has partnered with Q-Kon to introduce LEO satellite connectivity to South African businesses. The network delivers rapid and reliable access to affordable, high-speed satellite communications capable of supporting:

  • Real-time data transfer

  • Enterprise communication platforms

  • Cloud-friendly applications

  • Video conferencing

  • Full MPLS and SD-WAN integration

  • IoT, automation and remote monitoring

For commercial, agricultural, renewable energy, hospitality, mining and manufacturing operations located in remote areas or regions affected by floods, weather conditions or unreliable infrastructure, LEO provides an immediate and robust solution to long-standing connectivity challenges.

Why LEO Satellite Internet Is a Breakthrough for SA Businesses

“Companies that operate in hard-to-reach areas of the country need a solution that reduces downtime, enhances their data capabilities, has low latency, and doesn’t limit their ability to explore the potential of emerging technologies,” says Kathleen Morris, Satellite Product Manager at Vox.

“In sectors like hospitality, high-end estates require always-on guest Wi-Fi; in mining, real-time data and seamless communication are essential. All of this is delivered by LEO.”

How LEO Satellite Technology Works

LEO satellites — arranged in a constellated network — orbit roughly 1,000km above Earth, offering:

  • Sub-100ms latency

  • 100Mbps committed downloads

  • 20Mbps committed uploads

With more than 648 OneWeb satellites currently in orbit, LEO provides near-global coverage regardless of terrain or location. Its proximity to Earth significantly reduces latency while enabling reliable high-speed performance.

The infrastructure requirements are minimal, allowing rapid deployment and immediate activation, even in areas with no terrestrial connectivity options.

Cost vs Value: Why LEO Is Worth It for Critical Operations

While LEO satellite services are more expensive than fibre, Microwave or 5G, the costs have lowered enough to make adoption viable for most organisations requiring:

  • Guaranteed uptime

  • Built-in redundancy

  • High availability for mission-critical applications

  • Reliable communication in remote or high-risk areas

LEO satellite constellations are designed to ensure continuity, offering a safeguard that keeps organisations connected even during infrastructure failures.

“LEO is changing the nature of communications in South Africa,” says Morris. “Automation, AI, and worker-safety technologies depend on reliable connectivity. IoT is transforming predictive maintenance and reducing downtime — saving companies millions. All of this is enabled by high-performance, low-latency connectivity, and LEO is now perfectly positioned to deliver it.”

LEO Connectivity: Built for South Africa’s Real-World Challenges

In a country where a single rainfall can remove a road and where terrestrial infrastructure continues to lag, LEO satellite services from Vox offer consistency and reliability when businesses need it most.

From complex ecosystems to harsh operating environments, LEO provides the capacity, speed, low latency and stability required to support enterprise-grade operations — no matter where in South Africa they are located.

Too Big, Too Small or Just Right? Choosing the Right Internet Plan for Your Household

Getting the right fit for your household’s size, usage habits and budget

There’s an age-old fairytale for children called ‘Goldilocks and the Three Bears’. If you think about it from a South African perspective, it’s really a tale of a home invasion – a minor and harmless one at least. One takeaway from the folk tale (besides ‘Don’t enter people’s homes when they aren’t there!’) is apparently that Goldilocks is looking for her fit in life.

Vox guide to choosing the right speed, data and connection type for your household that’s just right for everyone.
Image courtesy www.kids-pages.com

 

Here at Vox, we obviously don’t condone home invasions of any sort, but we do endorse finding the right fit. As one of South Africa’s leading Internet Service Providers (ISPs), we understand that your online experience should allow everyone in your home to enjoy seamless connectivity for all their devices and activities. We also know that choosing the right Internet plan for your household doesn’t have to be an impossible fairytale either.  

At Vox, we’ve got multiple Connectivity plans for you to choose from, but it’s important to understand some key points to make an informed decision.

So here’s a guide on selecting the best Vox Internet plan based on the size of your household, the usage habits of everyone who lives there, and your budget – because just like Goldilocks (but not in a creepy way) we understand the importance of getting it ‘just right’.

 

Assess Your Household’s Internet Usage

home internet for family 

Start by assessing your household’s Internet usage patterns. How many Internet users do you have at home and what do they do online? For example, do your family members regularly spend time streaming entertainment, gaming or in online video meetings? How many devices could potentially be connected simultaneously at any given moment? Thinking about these factors will help you to determine the required speed and data allowances of your Internet plan.

Internet speed is typically measured in megabits per second (Mbps) for downloads and uploads. So: how many teenagers – or almost teenagers – are living in your house, and are any of them currently planning a career in gaming or becoming a YouTuber? You’ll want to choose higher speeds if anyone in your home is regularly involved in bandwidth-intensive activities like online gaming or HD streaming.

The table below offers some useful guidelines.

V104.1.7 How to Choose Table V1 030225 FINAL | Vox | Too Big, Too Small or Just Right? Choosing the Right Internet Plan for Your Household
choose internet plan South Africa

Select Your Internet Plan for Seamless Connectivity

When you’re choosing a household Internet plan, you want one that offers sufficient speed to support your family’s online activities without experiencing slowdowns or buffering.

Compare pricing structures among our different Internet offerings to find a plan that fits your budget and your speed requirements, as well as whether your Internet data usage will be capped or uncapped. At any given moment, you’ll find a promotional offer available and a variety of options across all our different Connectivity options (which are outlined in the next section).

Evaluate your household’s typical data consumption and choose a plan with sufficient data allowances to avoid throttling of your Internet speeds. Throttling occurs if you use more than a certain, pre-determined (as outlined within your contract) ‘fair’ amount of data in a given timeframe.

If your Internet usage is ‘throttled’, your line speed is slowed down during peak times to give other users fair access to the network. In simple terms, being throttled means that your upload and download speeds will be significantly reduced at certain times, until the new month begins and the ‘reset button’ takes you back to your contractual speeds. If you find that your home’s Internet connection is being regularly throttled, perhaps you need to upgrade to a package with higher speeds.

 

Types of Internet Connections 

You can find out what types of Vox Internet connections are availably simply by going to the Vox home page and typing in your address. All the options available to you in your area will then be shown.

These could include the following: Fibre to the Home, which provides blazing-fast Connectivity by using light pulses to transmit data packets through Fibre Optic cables; LTE and 5G, which work via the same wireless cellular technology that powers your mobile phone network; and Satellite, presenting your eye in the sky when other options aren’t available.

Each type of Internet connectivity for home usage has unique characteristics:

  • Fibre to the Home: Enjoy super-fast, reliable Internet with Vox’s Fibre to the Home packages, with speeds that range from 4Mbps to a whopping 1Gbps.
  • LTE and 5G: Get connected to the Fibre-like speeds of Vox’s LTE and 5G offerings without having to wait for a fixed-line Fibre option to be installed in your neighbourhood.
  • Satellite: When your area’s access to FTTH, LTE and 5G connectivity is limited, Vox offers Satellite Internet, independent of cabling, across the country. It isn’t as fast as the other options, but it’s reliable and available across South Africa.

 

Choose the Right Internet Plan Today 

internet speed for streaming and gaming

Selecting the right Internet plan makes sure that everyone in your home can stay connected and productive, for communication, remote work and online learning, banking, shopping and entertainment.

At Vox, we know that, just like the Three Bears in the age-old fairytale, everyone’s needs are different. Why not contact us today for expert advice on how to choose the right Internet plan for your home and your family? We’ll help you make the right choice: not too big, not too small, but just right.

 

Frequently Asked Questions

Is fibre always better than 5G or satellite?
Fibre typically offers the most reliable speeds and lowest latency. 5G/LTE can deliver fibre-like speeds and fast installation in many areas. Satellite is best where terrestrial services aren’t available.

What does ‘uncapped’ mean and is it worth it?
Uncapped means you don’t have a fixed data limit for normal use; check for any fair-usage policy. Uncapped plans are valuable for heavy households whose members frequently stream, game or work from home.

Why does my internet speed slow down at certain times?
That’s usually due to throttling under a fair-use arrangement or network contention during peak hours. Upgrading to a higher-tier or uncapped plan can help.

Can I mix connections (fibre with LTE backup)?
Yes. Vox and many ISPs offer redundant setups (fibre primary with LTE failover), which is useful for critical remote work or businesses operating from home.

How many Mbps do I need for remote work and video conferencing?
For reliable video calls, aim for at least 10–25Mbps per active remote worker, with good upload speeds to avoid degraded video quality.

How do I check which Vox options are available at my address?
Use the Vox availability checker on vox.co.za and enter your address to view Fibre, LTE/5G and Satellite options and the recommended plans for your area.

 

Starlink…what’s the deal?

Today, we talk Starlink.

It’s the buzzword of the Nation now that Eskom is behaving. To the average person, it sounds like something Darth Vader would use to destroy the Galaxy (which, depending on who you ask, isn’t that far from the truth anyway). To the rest of us, it was the promise of a future filled with better Connectivity in South Africa. A(nother) South African bringing it home, so to speak. The biggest innovation by one of our own since Chris Barnard, Tyler, Amapiano and the new strain of Covid (yes, we’re aware that one of those is not like the others).

You’d think, with Elon being from Pretoria, we’d have a Plug (pun intended) straight to the top. South Africa is all about connections, right? However, unlike Dricus, this Boet isn’t bringing it home – guess it’s true what they say about the ones who move abroad (sorry, Trevor).

They say Hulle Weet Nie Wat Ons Weet Nie, and right now ons weet dat Starlink nie meer in SA is nie.

But what does the Starlink shutdown in South Africa actually mean for us long-suffering South Africans? Is it the death of satellite connectivity, the beginning of shattered dreams, and ten steps backwards for our Internet landscape?

Today, we’ll unpack it – and the answers may actually surprise you.

What’s Really Going On With Starlink South Africa?

Here’s the simple version:

On the Consumer side of life, Starlink (Elon Musk’s satellite internet service) has officially been pulled out of South Africa.

Now, before you blame the ANC, Bheki Cele, and Andre De Ruyter, the reasoning behind this is (for once) not purely down to us. You see, Starlink operates on a strictly direct-to-market business model – they do not, and will not, operate through a reseller or service provider (such as yours truly).

This is fine if you’re in the land of ‘freedom’, but in South Africa, we have our own set of laws and regulations (who knew?).

You’d never guess it based on a trip to Small Street, but one can’t just set up a business and operate in SA. There are licenses, regulations, and policies to adhere to – and Starlink would need ICASA licensing, comply with BEE requirements, be VAT compliant, pay for permissions, and meet all certification statuses.

In a nutshell, there’s no way for Starlink to meet the very strict criteria set out by ICASA, meaning we’re officially at an impasse. And although a workaround would be to partner with a local reseller which has the necessary permissions, doing so contradicts their business model – so for now, it’s bye-bye Elon and team.

But What About the People Who Already Use Starlink in SA?

Good question. How did they even set it up?

Ah, you see, South Africans are elite-level loopholers – which is why maak ’n plan is an official local proverb.

Many of our forward-thinking enthusiasts, seeking early access to Starlink satellite internet, were able to set up their devices on Starlink Roaming Agreements. This allowed them to enjoy all the benefits of super-fast LEO satellite connectivity and feel very advanced/smug in the process.

The problem, however, is that a roaming product needs a base to set up and occasionally return to. So while users can jump from points B to C for a finite amount of time, they do eventually have to head on “home” – which can get tricky when “home” is not legally allowed to be the country you reside in.

In short: users who set up their Starlink accounts using USA-tethered networks can temporarily enjoy the benefits, but unless they feel like making regular trips past Homeland Security, it doesn’t make sense as a permanent solution.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

  1. Future investment potential

  2. Market innovation in Satellite Internet

  3. Our ability to use cutting-edge LEO technology

The reality is:

  • Our GEO satellite networks will continue as they always have.

  • Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Picture1 | Vox | Starlink...what's the deal?

The Starlink Satellite services fall within the Leo Sphere above (which explains why you can see them from the ground) – meaning less distance for your Data to travel and faster speeds. Vox, and any other consumer Satellite supplier, fall within the GEO space, meaning a distance of up to 70 000km before you have Internet (with landing stations also falling in Europe) – resulting occasional delays and, naturally, slower Internet.

The reality is that our current GEO Services, whilst perfectly serviceable under controlled conditions, are not wholly suited to meet the next generation of consumer demands. As the market shifts towards a Cloud-heavy landscape, it requires higher upload/download speeds, more bandwidth, and an increased amount of pressure on service/Satellite providers.

It’s not all doom-and-gloom, however – because the sky certainly isn’t falling.

There are workarounds to manage your usage and ensure smooth, speedy, and streamlined Satellite services. When done correctly, our existing geo-infrastructure is perfectly serviceable, and your service provider should be more than able to guide you through this process.

This is where Vox comes in.

Many customers across the nation do require Satellite Connectivity. In a landscape with so many remotely situated users, a lack of infrastructure, and often limited access to conventional forms of Internet, Satellite is an easy-to-access alternative.
Yes, it’s true, Starlink would have been the ideal solution, as they’re the benchmark in every metric from speed to security, reliability and beyond. However, our local service providers are no slackers either – and they also leverage off an advanced understanding of our landscape, know our unique South African needs, and offer all the support, insight, and guidance relevant to our environment.

You’ll also save a pretty packet on startup costs, skip the huge equipment/import fees, and enjoy easy cancellation, quick support, and speedy response times.

Imagine being a Starlink “user” and now facing a mountain of redundant equipment – good luck trying to return (or get refunded) from halfway across the pond. Local ISP’s (such as Vox) mean peace of mind – and we’re here to help.

By signing up for Vox Satellite, we’ll fill the void left by Starlink for good. We’re here, we’re on the ground, we’re approachable, and we’re willing to service our users in even the most remote areas from as little as R760PM*.

And, if all of that wasn’t enough to bring it home, always remember another famous South African proverb (no, it’s not “our system is offline”).

Local is Lekker.

And that’s a fact proudly endorsed by Vox.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

  1. Future investment potential
  2. Market innovation in Satellite Internet
  3. Our ability to use cutting-edge LEO technology

The reality is:

  • Our GEO satellite networks will continue as they always have.
  • Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Moving from GEO to LEO: Transforming Enterprise Connectivity

Theo Van Zyl, Head of Wireless at Vox talks satellites and connectivity and the value of speed when reimagining enterprise connectivity.

Latency is a keyword for connectivity, especially within organisations that demand high-speed, highly available solutions that meet their growing data requirements. At a time when the total data volume from enterprises globally sits at more than 2.02 petabytes at 42.2% annual growth. In short, data is exploding and so is the need for connectivity platforms that provide higher data throughput to allow organisations to transmit and receive data at speed. Efficient data transfer is critical in the cloud-powered, digital economy.

Enter LEO. This multi-orbit solution is often used for high-end communication services such as the military and mission-critical networks because it is fast, secure, and capable of handling extensive data transfers. LEO satellites sit at approximately 500 to 1,200 km from the Earth’s orbit compared with GEO satellites at 35,000km and MEO satellites at between 10,000 and 12,000kms. Thanks to its proximity to Earth, LEO satellites deliver a latency that’s less than 100 milliseconds whereas GEO satellites – where most communication solutions reside – are approximately 600 miliseconds and more. It also offers a throughput of 250Mbpsdownloads and 20Mmbps uploads.

Other advantages of LEO are that the proximity to Earth allows for the system to bypass many geographic conditions and can provide global coverage. These networks are also uninterrupted and secure which are critical factors for data transfer – no organisation wants to prioritise speedy communication of the security of their data. Fortunately, LEO, having been designed for some of the most secure organisations and entities around the globe, brings robust security as a standard.

Until recently, LEO connectivity wasn’t widely available in South Africa primarily because of the cost factor. This is largely due to the fact that LEO satellites aren’t static like their GEO counterparts – they orbit the Earth which means the organisation also needs an antenna that can follow the satellite signal all the time. Another barrier to entry has been that LEO requires 100s of satellites to provide coverage compared with GEO needing only one or two to cover large areas.

Which introduces the question of cost. Why would the enterprise turn to the LEO network when the cost is significantly higher than that of a GEO network? The answers lie in the keywords of high-speed connectivity with low latency. It is an ideal solution for organisations lacking access to fibre or wireless technology and it delivers exceptional service delivery and reliability. While the price tag remains high, partnerships with organisations specialising in connectivity solutions are bringing the cost of LEO into a more realistically affordable category.

While the solution remains relatively costly today, increased usage and adoption by data-driven organisations will likely see it become less expensive over time. Once the business has invested in the technology, it also has the option to potentially connect communities and towns with one LEO solution, deploying 4G or 5G connectivity throughout a region or area. This is a useful investment for mining or manufacturing organisations that operate within rural regions and want to drive the upliftment of local communities alongside gaining the connectivity advantage.

Taking it deeper into niche industry territory, LEO satellites offer immense value to organisations that want reliable connectivity to drive safety and productivity. Ships out at sea, mining communities, and other critical communication requirements can be met by LEO satellites regardless of where the organisations or facilities are located.

LEO, while still on the cost fringes for some organisations, is gaining traction across enterprises and industries thanks to its ubiquity, security, and high-speed capabilities. It delivers the backup and redundancy that organisations want and need. It is perfectly positioned for the rising tide of automation and AI, providing the modernising organisation with the connectivity architecture it needs to thrive.

Redefining critical connectivity with LEO satellites

Theo Van Zyl, Head of Wireless at Vox unpacks the importance of investing into high-speed, high-availability critical connectivity for industrial, military and emergency services sectors.

The LEO satellite market, according to Mordor Intelligence, is estimated at $157.46 billion as of 2023 with an anticipated increase to $284.39 billion by 2029 at a compound annual growth rate (CAGR) of 10.35%. The demand for LEO satellites is being driven by the increased demand for high-speed, secure, low-latency connectivity capable of handling significant data transfer volumes, particularly by the mining, logistics, manufacturing, emergency services and military sectors. As LEO satellites are still in an early adoption phase, it is anticipated that the terminal and data costs will come down as adoption grows over time complementing terrestrial services.

These satellites, often called a constellation, sit approximately 500 to 1,200km from the Earth’s orbit offering a latency of less than 100 milliseconds with a throughput of 250Mbps download and 20Mbps upload. Higher speeds can be obtained with specialised terminals designed to suit a specific requirement. These satellite constellations provide higher data throughput than the traditional GEO satellites and their proximity to Earth allows them to function optimally regardless of geographic conditions, delivering smooth global coverage to remote and geographically challenging areas. The latency and bandwidth delivered by LEO are rarely compromised by deserts, snow, mountains or remote conditions which makes it an ideal solution for the mining and logistics sectors.

When it comes to shipping, for example, LEO allows for vessels in the deep sea to communicate clearly with land, allowing for rapid response times and visibility into shipping status and location. In the mining sector, the rapid rise of automation and the Internet of Things means that facilities are highly reliant on connectivity to ensure systems remain online and safety paramount. Connectivity is also critical across facilities, both in remote and urban areas, to ensure cameras and other automated solutions remain connected to control rooms for security and worker safety.

Automation is particularly important. This is a growing area of reliance for many companies wanting to minimise downtime and improve productivity, yet its efficiency rests firmly in the hands of the connectivity solutions implemented by the company. This, along with IoT, is a technology reshaping how the industry operates so redundancy, accessibility and speed are key, as well as the ability for any communication system to handle demanding data needs.

Organisations within these sectors rely on connectivity to ensure operations run smoothly, productivity remains on track, and that workers and systems co-exist within an ecosystem that operates optimally. This is particularly relevant when it comes to worker safety as more companies are investing in smart devices and wearables to provide real-time visibility into events and situations. Worker tracking and real-time alerts are invaluable when it comes to injury prevention while sensors and data allow for teams to proactively maintain equipment based on predictive data and intelligence that mitigates the risks of downtime or system failure.

All of these capabilities rely heavily on connectivity and redundancy – which is another added benefit of a LEO constellation. Packages built to deliver high uptime and redundancy prioritise critical business applications and are well suited to organisations that have critical communication requirements. The value of LEO is that the constellations are designed to provide continuity and are a safeguard that ensures the business remains connected at all times. This is not only relevant within industrial sectors but for organisations reliant on cloud and communications to remain in business, and provide their services.

Enter the value of LEO for the military, special forces and emergency services. LEO remains active and connected in the event of a disaster which allows for improved deployment of personnel and situation management. Command centres can use the technology to rapidly respond to emergency situations without losing critical communication links with people on the ground. Emergency command centre vehicles with installed flat panel antennas can be deployed anywhere in time of a disaster and the command centre will have good quality communications to manage a situation effectively. It also has applications for clinics and healthcare services beyond just emergency first responders – potentially LEO can enable healthcare to remote and rural areas, providing access to medical care that traditionally people in these regions have been unable to access.

LEO is proving a reliable and resilient connectivity alternative to traditional solutions as it ensures that sectors with high demands are able to remain online, agile and connected despite complex operating conditions. From mobile health clinics to automated industrial plants and mining outposts, LEO provides what these organisations need.

What’s the deal with Vox Satellite?

Now this is a story all about how,

Satellite Internet flipped life upside down,

I’d like to take a minute, just sit right there,

I’ll tell you how it brought the world to the air.

If you’re old enough to remember exactly where this from, you probably remember what Satellite Internet was about. In fact, if you’re old enough to remember giving your PC a chronic illness just to download music from LimeWire (yes, we’re pretending it was “music”), you’re old enough to remember Satellite. If you’re old enough to remember having external speakers (which crackled when your phone rang), you’re old enough to remember Satellite. If you’re old enough – you get the drift. Satellite was there way back when – but here we are in 2023 to explain to you why it’s still relevant. 

Remember the Dial-Up Days?

Ah, the ’90s, when the internet was just making its way into our homes. Back then, getting online meant enduring the cacophonous symphony of beeps, boops, and screeches as your modem connected via your trusty landline. But it was worth it, right? Slow loading times, frequent disconnections, and that unmistakable “You’ve Got Mail!” sound were all part of the internet experience.

Fast forward to today, and we’ve come a long way from those days of dial-up. High-speed broadband and fiber-optic connections have become the norm. But what if I told you that satellite internet is reviving that ’90s vibe in a whole new way?

Satellite Internet: A Modern Twist on a Classic Feel

Satellite internet, my friends, is like a blast from the past with a futuristic twist. Instead of being tethered to a physical connection, satellite internet beams the internet straight to your home from space! It’s like the sci-fi dreams of the ’90s have come true.

Remember when you had to wait minutes for a single webpage to load? Satellite internet brings that sense of anticipation back. While it’s not as speedy as fiber-optic connections, it’s a reliable option for folks in rural areas or those who crave a bit of nostalgia. The lag during online gaming might give you flashbacks to trying to load a webpage while someone was using the phone line in the next room.

Satellite Internet and the ’90s Throwback Lifestyle

But the throwback experience isn’t the only reason to consider satellite internet. It’s also a lifeline for those in areas where traditional broadband is a distant dream. Picture this: you’re living in a picturesque cabin nestled in the woods, surrounded by nature, and free from the hustle and bustle of city life. You’re also free from those high-speed internet options.

That’s where satellite internet shines. It bridges the gap, allowing you to enjoy the serenity of rural living while staying connected to the digital world. You can work from your cabin, stream your favorite ’90s TV shows, and even play some online games (albeit with a bit of lag, but hey, we’re embracing the throwback vibe here).

Conclusion: Satellite Internet – A Nostalgic Journey into the Future

In a world where internet speeds seem to be constantly racing ahead, satellite internet offers a delightful detour into the past. It’s like the ’90s called, and they want their internet back – but with a modern twist that keeps you connected no matter where you are.

So, if you’re ready for a journey down memory lane while staying firmly rooted in the present, consider giving satellite internet a try. It might not be as lightning-fast as the latest broadband technology, but it sure brings a nostalgic throwback vibe to your online adventures. Enjoy the nostalgia, folks, and happy surfing!

On the air with Channel Africa

Channel Africa interviewed Kathleen Janse Van Rensburg, Vox’s Satellite Product Manager, to dive deep into the current market trends. Kathleen shared her invaluable insights and expertise, shedding light on the latest happenings in the ever-evolving market of Satellite, LTE and more.  Whether you’re an industry professional, a tech enthusiast, or simply curious about the ISP industry, this interview is a must-listen.