Cybersecurity South Africa: The when is just now.

Cyber-risk in South Africa is not an if anymore, it’s when the attackers get in and how equipped the company is to deal with it, says Mohammed Pochee, Product Manager: Security at Vox.

 

A company can very easily find itself offline for more than a week. Attackers can exploit vulnerabilities to penetrate the network and the encrypted backups, effectively negating the value of its nightly backups and leaving it in operational limbo. The risk of a successful cyberattack today isn’t an if. It is not dependent on the size of the business or the market in which it operates either. What puts a South African company at risk is its every existence, and managing these threats comes down to having the right tools in place to detect and respond to them fast enough to protect the business.

 

South Africa experienced ‘more than six million online attack attempts and 10.3 million malware incidents in the first half of 2025’. According to BDO’s Global Risk Landscape Report, companies in the country are facing around 2.113 attacks a week at an increase of 14% year-on-year. Over the past year, Interpol has reported 230 million detected cyberthreats of which 219 million were malware-related with ransomware and phishing leading the exploit charge.

 

Which is why companies want security solutions that put them on a significantly more stable footing. They want a cybersecurity service capable of outperforming traditional security systems such as Security Information and Event Management (SIEM), antivirus software and Managed Security Service Providers (MSSPs), and which gives them more confidence and control over their security posture.

 

Managed Detection and Response (MDR) has been that solution. Offering companies the ability to outsource their detection and response engine for 24/7 visibility and reduced dwell time, MDR is slowly changing cybersecurity from a cost centre to a strategic enabler. Globally, the MDR market is forecast to grow from around $4.19 billion in 2025 to $11.30 billion by 2030 at a compound annual growth rate (CAGR) of 21.95%. Among the drivers for this growth are the increasingly sophisticated nature of attacks, the shortage of skilled cybersecurity professionals and a regulatory environment that’s constantly changing and evolving. Proactive monitoring is essential.

 

For South African companies, the dynamics of cybercrime are somewhat worse. Companies are dealing with the pressures of escalating ransomware and phishing incidents as well as a shortage of cyber talent. They also have to deal with new standards such as the Joint Standard on Cybersecurity and ICT Risk Management which was effective as of 01 June 2025. It compels companies to adopt formal cyber-resilience plans, incident response protocols and board-level oversight aligned with the King IV Report governance principles. Companies are caught in a triple bind of complex threats, less internal capacity and elevated governance and regulation.

 

It makes sense in light of the above numbers to have a solution that has a positive track record. A recent Accenture report found that on performance metrics, AI-embedded MDR reduced incident triage time by up to 60 % and incident recovery time by 45%, outperforming legacy MSSP and SIEM models in measurable response efficiency.

 

MDR takes the overwhelming volume of alerts and noise that flood traditional systems and turns them into actionable intelligence. It blends automation and human expertise so that threats are not only identified but contextualised and prioritised. The model doesn’t replace security teams; it amplifies them and gives companies the coverage of a fully staffed 24/7 SOC without the complexity or cost.

 

MDR is helping leadership teams make security a visible and strategic function. It provides the kind of continuous insight that helps with business decisions, budgets and boardroom priorities. As cyber threats evolve faster than most organisations can recruit, train or retain the expertise they need, MDR has become the practical middle ground between control and capability.

 

With an integrated SOC, local cloud infrastructure and a strong partner network, Vox delivers MDR as part of a wider resilience framework that already supports its connectivity and cloud clients. The company focuses on giving South African businesses security that is visible and always on, with protection that evolves at the same pace as the threat. MDR forms a natural extension of what the company does best – connecting people, data and infrastructure securely and without interruption.

The 4 Biggest Wi-Fi Pains in SA — And How to Fix Them

Ever noticed how you only notice the Wi-Fi when it doesn’t work?

Living in South Africa, where Data costs are only rivalled by electricity, fuel, food, inflation, airtime, beggars on the road who wash your windscreen, air, water and, well, never mind. South Africa is expensive. But so is Data. Which is why buffering feels like punishment, and Wi-Fi problems are not just annoying – they’re costly.

Phone and Router go hand in hand, the closer to Wi-Fi the better

Today, we look at some of the biggest Wi-Fi problems and the solutions you need:

  • All Wi-Fi isn’t equal:

Internet in the lounge? Perfect. In your bed? Not so much. Classic Schmoseby.

Problem:

  • Router placed in awkward locations obstruct your Wi-Fi signal.
  • Barriers such as thick walls or doors disrupt the connectivity.
  • Other devices closer to the router compete for signal.

Solution:

  • Place Routers in central, open areas – preferably elevated ones.
  • For bigger homes, invest in either a good extender, or a Wi-Fi Mesh system.
  • Look up dual-band routers, and consider upgrading yours.
  • The Wi-Fi knows when you need it, then drops you:

Everything works fine until you’re on a call with your boss – then suddenly everyone is replaying the Mannequin Challenge.

Problem:

Solution:

4 | Vox | The 4 Biggest Wi-Fi Pains in SA — And How to Fix Them
  • Your Wi-Fi security sucks:

Whether you’ve left yours open so your neighbour can watch, well, whatever neighbours watch, stuck to your default unintelligible password, or kept guests on the network until Kingdom come, you’re asking for problems.

Problem:

Solution:

  • Remove the default password, and replace with something stronger
  • Please, please, please rename your Network.
  • Set up a “guest” network which is separate from your primary device.
  • You’re Throttled, No Cap:

Problem:

  • Your sneaky ISP hid a throttling limit somewhere in the T&C’s.
  • You unknowingly hit your Data limit.

Solution:

  • Choose an uncapped, or higher capped service plans if you know you live online.
  • Use your ISP app (most have them) to monitor and track your usage.

The fact is, better Wi-Fi is often within reach – we just don’t know where to stretch.

5 | Vox | The 4 Biggest Wi-Fi Pains in SA — And How to Fix Them

Nobody has to live with terrible Wi-Fi; it’s practically a human right at this point. However, most issues are fixable, and can be diagnosed as one (or a combination of):

  • Poor Positioning
  • Unfit Equipment
  • Basic Tweaks
  • Choosing the Best Plan

Identify, then fix these, and suddenly your biggest test becomes your biggest blessing. But isn’t that the way things should be?

At the end of the day, Wi-Fi problems rarely come from a single dramatic failure. More often, it’s a collection of small issues quietly working against you — a poorly placed router, outdated equipment, too many devices fighting for attention, or settings that have never been touched since installation.

The good news is that most of these problems are completely within your control. A few small adjustments, a smarter setup, or the right service plan can dramatically improve how your network performs day to day.

Because when your Wi-Fi works properly, you don’t think about it at all. You simply stream, work, scroll, and connect without interruption — exactly the way it should be.

So before blaming the internet itself, take a moment to check the fundamentals. A better setup can make all the difference, turning daily frustration into something that simply fades into the background.

Sometimes the smallest fixes deliver the biggest improvements.

Fibre Inactive? Let’s Double Up and Get Active-Active

Meet Active-Active and Stay Online; Always

Every business owner knows that downtime isn’t an option. If that sounds about right, it’s time to seriously consider redundancy. Meet Vox Active-Active, the revolutionary solution which delivers simultaneous usage of dual-internet links to ensure uninterrupted Internet even when your primary link fails. It means no passive standby, no wasted capacity, just reliable, unimpeded internet as and when you need it most.

First off – what is Vox Active Active?

Vox Active-Active is a load balanced, dual-link, redundant connectivity solution which utilises two broadband links (Fibre + Fibre, Fibre + Wireless etc.) simultaneously. Traffic is shared across both when active to maximise bandwidth use. The best part? When one link fails, the other seamlessly takes over – resulting in zero downtime and no interruption.

This is more than just a backup – it’s resilience.

The Short Version?

Vox Active-Active technology combines two dual-internet links into a single, resilient connection with high uptime. This combines failover with load balancing to keep you connected, always.

Failover 
Fibre
Business Redundancy

Why Choose This?

  1. Active-Active Ensures Genuine Uptime Through Simultaneous Links

Whereas passive redundancy, which keeps backup links idle until required, Active-Active uses both concurrently. This results in additional bandwidth for users, and not just a passive backup option.

  • Smarter Load-Balancing

By balancing outbound traffic via multiple links, Active-Active can immediately reroute traffic when one drops without manually intervening.

  • Cost Efficiency vs SD-WAN

Conventional redundancy usually leans on SD-WAN – which can be costly, complex, and quite honestly overkill for most SMEs. Vox Active-Active is a more cost-efficient, easy solution which delivers core benefits and none of the unnecessary additives.

Comparing Active-Active with Traditional Redundancy:

FeatureTraditional FailoverActive-Active
Use of Secondary LinkIdle until primary failsActive in load-balancing
Switching TimeDelays/switchover lagSeamless and instant
Bandwidth EfficiencyPrimary until failoverCombined throughput
CostLower upfront, less efficientHigher, better ROI for uptime
ComplexitySimple yet limitedBuilt-in smart balancing

Who is this for?

  • Enterprises/SME’s who can’t afford downtime
  • Platforms such as e-commerce which require always-on
  • Cloud/SaaS vendors reliant on connectivity
  • Offices with mixed-link services
  • Businesses wanting more reliable, performance-based redundancy

Frequently Asked Questions

Q: How much does Vox Active-Active cost?
A: Pricing starts at R1,798/month for dual 20 Mbps links. The secondary link is often discounted if both links are provisioned by Vox.

Q: Can both links be fibre?
A: Yes — where two fibre providers are available, you can use dual fibre links. Where that isn’t possible, one link can be wireless.

Q: Is this just SD-WAN in disguise?
A: Unlike full SD-WAN platforms (which offer advanced routing, segmentation, etc.), Vox Active-Active focuses on redundant high-availability and load balancing — giving you resilience without unnecessary complexity.

Q: How does failover work with Active-Active?
A: If one link fails, traffic instantly shifts to the surviving link without interruption. Even in normal operation, traffic is split intelligently across both.

Conclusion:

There’s no just accepting downtime. With Vox Active-Active, we offer a smarter and more efficient redundancy solution which combines multiple technical aspects to craft a single seamless service.

Never go offline again – get Active-Active from Vox today.

Vox on Wi-Fi – A Tech Central podcast

Data is like oxygen in the digital era and people are using more of it. In 2025 alone, global mobile data usage is projected to reach approximately 200 exabytes per month. That is 200 billion gigabytes of data consumed monthly by everything from high-definition video streaming to online gaming and IoT.

This trend has implications on infrastructure – in the home, in business and even in shared outdoor spaces. For the people consuming the data, connecting with ease as they migrate between different environments is paramount; but so is the privacy and integrity of their personal data.

In this episode of TCS+, Craig Blignaut, discusses the trends in data consumption, their drivers and how Wi-Fi technology is evolving to meet their needs.

Vox doubles up the data for MTN fixed wireless customers this festive season

In December and January, Vox’s MTN fixed wireless LTE customers can enjoy twice as much data. Always keen to give back, Vox is doubling the amount of data its uncapped package customers can use. So, if a customer pays for one terabyte of data, they’ll have access to two terabytes during this time. This offer is available to Uncapped (FUP of 1000GB) and Uncapped 50Mbps (FUP of 500GB) customers.

Customers can use the extra data to catch up on social media, to stream their favourite podcast, keep the kids busy on a rainy day or finally get the chance to watch that movie they’ve been eyeing for months. And for those travelling over the holidays, with MTN’s fixed wireless package, customers can take their connection along with them.

Connectivity across two locations

One of the unfortunate realities of going on holiday is that you can’t take your fibre line with you, says Theo Van Zyl, Head of Wireless at Vox, which typically means that you end up using your mobile data to stay online. This is one of the big benefits of mobile — it allows users to connect on the go — but convenience comes at a premium and things can get a little pricey if you’re steaming or scrolling for hours on end, he adds.

According to Van Zyl, MTN fixed wireless LTE customers can access the service from an address other than their primary registered location. This makes it possible to take your MTN-approved router and SIM to different locations, such as a holiday home, provided that the secondary location has MTN Fixed LTE coverage.

But you will need to set things up properly before you go. Here are a few points to remember.

  • MTN fixed wireless LTE customers who want to register their holiday accommodation as a second location must do so before leaving their primary location to ensure uninterrupted service. This is important so that MTN knows where their users are and can more effectively manage network capacity so that everyone has a positive experience. If the router is turned on at an unregistered location without updating the portal, your SIM will be locked.
  • To access the secondary location functionality, log into the Vox Customer Portal and check that the new address has MTN coverage. If you’re travelling to a far flung location where MTN doesn’t have coverage, you’ll get an error when trying to add the second location address. If there is coverage where you’re headed, simply select the service you want to change by clicking ‘Edit’ under the Secondary Location section and then confirm the change by selecting ‘Update’.
  • Make sure that you have an MTN approved router and your SIM card at your second location. Without an approved device at your secondary location, you won’t be able to connect. You can check out a full list of MTN approved routers here.

 

With Vox’s Fixed MTN LTE service, you can enjoy uninterrupted and reliable internet access at home and on holiday.

 

Starlink…what’s the deal?

Today, we talk Starlink.

It’s the buzzword of the Nation now that Eskom is behaving. To the average person, it sounds like something Darth Vader would use to destroy the Galaxy (which, depending on who you ask, isn’t that far from the truth anyway). To the rest of us, it was the promise of a future filled with better Connectivity in South Africa. A(nother) South African bringing it home, so to speak. The biggest innovation by one of our own since Chris Barnard, Tyler, Amapiano and the new strain of Covid (yes, we’re aware that one of those is not like the others).

You’d think, with Elon being from Pretoria, we’d have a Plug (pun intended) straight to the top. South Africa is all about connections, right? However, unlike Dricus, this Boet isn’t bringing it home – guess it’s true what they say about the ones who move abroad (sorry, Trevor).

They say Hulle Weet Nie Wat Ons Weet Nie, and right now ons weet dat Starlink nie meer in SA is nie.

But what does the Starlink shutdown in South Africa actually mean for us long-suffering South Africans? Is it the death of satellite connectivity, the beginning of shattered dreams, and ten steps backwards for our Internet landscape?

Today, we’ll unpack it – and the answers may actually surprise you.

What’s Really Going On With Starlink South Africa?

Here’s the simple version:

On the Consumer side of life, Starlink (Elon Musk’s satellite internet service) has officially been pulled out of South Africa.

Now, before you blame the ANC, Bheki Cele, and Andre De Ruyter, the reasoning behind this is (for once) not purely down to us. You see, Starlink operates on a strictly direct-to-market business model – they do not, and will not, operate through a reseller or service provider (such as yours truly).

This is fine if you’re in the land of ‘freedom’, but in South Africa, we have our own set of laws and regulations (who knew?).

You’d never guess it based on a trip to Small Street, but one can’t just set up a business and operate in SA. There are licenses, regulations, and policies to adhere to – and Starlink would need ICASA licensing, comply with BEE requirements, be VAT compliant, pay for permissions, and meet all certification statuses.

In a nutshell, there’s no way for Starlink to meet the very strict criteria set out by ICASA, meaning we’re officially at an impasse. And although a workaround would be to partner with a local reseller which has the necessary permissions, doing so contradicts their business model – so for now, it’s bye-bye Elon and team.

But What About the People Who Already Use Starlink in SA?

Good question. How did they even set it up?

Ah, you see, South Africans are elite-level loopholers – which is why maak ’n plan is an official local proverb.

Many of our forward-thinking enthusiasts, seeking early access to Starlink satellite internet, were able to set up their devices on Starlink Roaming Agreements. This allowed them to enjoy all the benefits of super-fast LEO satellite connectivity and feel very advanced/smug in the process.

The problem, however, is that a roaming product needs a base to set up and occasionally return to. So while users can jump from points B to C for a finite amount of time, they do eventually have to head on “home” – which can get tricky when “home” is not legally allowed to be the country you reside in.

In short: users who set up their Starlink accounts using USA-tethered networks can temporarily enjoy the benefits, but unless they feel like making regular trips past Homeland Security, it doesn’t make sense as a permanent solution.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

  1. Future investment potential

  2. Market innovation in Satellite Internet

  3. Our ability to use cutting-edge LEO technology

The reality is:

  • Our GEO satellite networks will continue as they always have.

  • Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Picture1 | Vox | Starlink...what's the deal?

The Starlink Satellite services fall within the Leo Sphere above (which explains why you can see them from the ground) – meaning less distance for your Data to travel and faster speeds. Vox, and any other consumer Satellite supplier, fall within the GEO space, meaning a distance of up to 70 000km before you have Internet (with landing stations also falling in Europe) – resulting occasional delays and, naturally, slower Internet.

The reality is that our current GEO Services, whilst perfectly serviceable under controlled conditions, are not wholly suited to meet the next generation of consumer demands. As the market shifts towards a Cloud-heavy landscape, it requires higher upload/download speeds, more bandwidth, and an increased amount of pressure on service/Satellite providers.

It’s not all doom-and-gloom, however – because the sky certainly isn’t falling.

There are workarounds to manage your usage and ensure smooth, speedy, and streamlined Satellite services. When done correctly, our existing geo-infrastructure is perfectly serviceable, and your service provider should be more than able to guide you through this process.

This is where Vox comes in.

Many customers across the nation do require Satellite Connectivity. In a landscape with so many remotely situated users, a lack of infrastructure, and often limited access to conventional forms of Internet, Satellite is an easy-to-access alternative.
Yes, it’s true, Starlink would have been the ideal solution, as they’re the benchmark in every metric from speed to security, reliability and beyond. However, our local service providers are no slackers either – and they also leverage off an advanced understanding of our landscape, know our unique South African needs, and offer all the support, insight, and guidance relevant to our environment.

You’ll also save a pretty packet on startup costs, skip the huge equipment/import fees, and enjoy easy cancellation, quick support, and speedy response times.

Imagine being a Starlink “user” and now facing a mountain of redundant equipment – good luck trying to return (or get refunded) from halfway across the pond. Local ISP’s (such as Vox) mean peace of mind – and we’re here to help.

By signing up for Vox Satellite, we’ll fill the void left by Starlink for good. We’re here, we’re on the ground, we’re approachable, and we’re willing to service our users in even the most remote areas from as little as R760PM*.

And, if all of that wasn’t enough to bring it home, always remember another famous South African proverb (no, it’s not “our system is offline”).

Local is Lekker.

And that’s a fact proudly endorsed by Vox.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

  1. Future investment potential
  2. Market innovation in Satellite Internet
  3. Our ability to use cutting-edge LEO technology

The reality is:

  • Our GEO satellite networks will continue as they always have.
  • Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Key Considerations for Fibre to the Business (FTTB) Deployment

Fast and reliable connectivity for businesses in South Africa has never been more important. With many organisations encouraging staff to return to the office, and the increasing importance of agility and innovation when it comes to cloud and digital infrastructure, implementing the right fibre to the business (FTTB) has grown significantly in importance.

According to Tim Wood, Executive Head: IS & IT at Vox, each business has its own unique requirements and digital transformation needs which have to be considered when looking for the right connectivity solution.

“Given the ongoing inevitable enhancements that come with moving to the cloud and digital technology, there are certain capabilities that are reliant on your office infrastructure being up to scratch,” says Wood.

This includes cloud migration and computing. Given that many employees still work within a hybrid landscape, it is integral for a business to be able to connect from wherever you are. “Integrating digital transformation across the organisation and the ability to access and leverage big data and the opportunities presented by AI and machine learning all depend on an optimal office environment, based on a foundation of fast, reliable connectivity.

Wood says that an important step in any businesses’ digitalisation journey is to find the right technology partner. “Designing a company’s office fibre infrastructure involves so much more than mapping out fibre links. Each company’s connectivity solution needs to come with an understanding about the unique requirements of the business, while ensuring that its digital transformation needs are met.”

He adds that, critical to getting this right, is to do the required homework first. This includes assessing a partner’s experience, investigating their reach and thoroughly checking SLAs, contracts, terms and conditions before committing.

Budget, Broadband and Bandwidth

Aligning with the financial resources available is another step to assess the right connectivity to match the requirements of the business. This includes factoring in whether to invest in Broadband or Dedicated Internet Access (DIA). If reliable, uncontended high-performance access is a firm requirement, then DIA needs to be budgeted for. The same goes for Ethernet deployments run over dedicated fibre links which guarantees reliable performance but at a higher cost.

ISPs can offer various bandwidth options ranging from 5 Mbps to 1 Gbps or even 10 Gbps. For those businesses that consume more data than they upload, cost effective asymmetrical alternatives have now also started becoming a popular option. Knowing how many users and devices will connect and the amount of traffic these devices will download and upload as well as when peak usage is expected, will help a technology partner to marry the right bandwidth with the business.

Many businesses may also have specific requirements for prioritising certain types of traffic such as voice over IP or video streaming, which needs to be factored into quality of service on offer.

Another cost consideration comes into play when assessing whether a static public IP address or a dynamically assigned IP Address is needed. Static IP addressing, a requirement of many businesses needing a constant fixed point of reference for devices connected to the internet, comes at a cost and is one of the many budgetary considerations to keep in mind.

Prioritising Safety and Security

No digital transformation consideration can be made without prioritising data safety and network security. When designing a solution, an ISP needs to understand a business’s requirements upfront, including factors such as security policies, encryption standards, firewall and intrusion detection and prevention, network segmentation, authentication mechanisms as well as end-point security.

A VPN encrypts internet traffic and prevents outside parties from being about to intercept and access sensitive information, a critical aspect across both a corporate network and to facilitate remote work ecosystems.

A critical step when choosing an ISP is to assess these capabilities as well as whether they offer robust protection against Distributed Denial of Service (DDoS) attacks.

Agility, Scalability and Connectivity

Few businesses today can afford not to adapt and scale according to the changing environment, and the same applies to an FTTB service, which needs to adapt and scale with the business according to changing needs.

Other considerations include incorporating alternative access routes to prevent downtime when connectivity fails. If available, Alternative Fibre Network Operators (FNOs) or wireless solutions need to be factored into the design of a company’s solution framework.

This framework can also include using VOIP solutions to enhance communication and reduce costs.

Both hybrid and office-based work environments can also be enhanced by incorporating tools such as Cloud PBX and platforms such as Microsoft Teams to further enhance collaborative workflows.

Implementation Considerations

Once all the initial requirements are identified and implementation begins, remember to factor in what a business can do to speed up the process. While your ISP may have the expertise to meet your digital transformation needs, a business needs to avoid possible installation delays and extended time frames by ensuring infrastructure readiness as well as obtaining the necessary wayleave and landlord approvals.

By assessing all of these considerations, a company can partner with the right technology service provider to ensure that their FTTB deployment meets the budget, performance, speed and scalability needed.

 

FAQs

What is FTTB (fibre to the business)?
FTTB (fibre to the business) delivers high‑speed fibre connectivity directly to your premises, giving businesses faster, more reliable and scalable internet than copper or standard broadband.

How does FTTB differ from broadband and Dedicated Internet Access (DIA)?
Broadband is typically contended and cost‑effective, while DIA provides uncontended, guaranteed performance; FTTB is the physical fibre delivery method and can be used for either broadband or DIA depending on your service agreement.

How much bandwidth does my business need?
Bandwidth depends on factors such number of users and devices, peak usage times and workloads (e.g. video conferencing, cloud backups, AI/data processing. A technology partner can assess usage and recommend anything from 5 Mbps to 10 Gbps or more.

Do I need a static public IP or will a dynamic IP suffice?
If you run services that require a fixed reference point (VPN hubs, hosted servers, remote access), a static public IP is usually necessary; dynamic IPs are cheaper but can complicate inbound service access.

What security measures should be included with FTTB?
Ensure that your ISP supports strong encryption, firewall and intrusion prevention, DDoS protection, network segmentation and endpoint security, and that VPNs are available for remote workers to protect sensitive traffic.

How long does FTTB implementation take and what can delay it?
Lead times vary from weeks to months depending on wayleave/landlord approvals, local infrastructure readiness and required civil works; preparing approvals and site access upfront helps speed installation.

How do I choose the right technology partner for FTTB?
Assess a partner’s experience, national reach, SLA terms, redundancy options and security capabilities. Vox recommends reviewing SLAs and contract terms and asking for a tailored design that matches your digital transformation goals.

Wading through complexity: Enterprise connectivity doesn’t need vellies or wellies

Security, connectivity, mobility, configuration – the enterprise network is an exercise in complexity unless management is refined and streamlined, says Craig Blignaut, Product Manager, Wi-Fi at Vox.

Connectivity is fundamental to a thriving enterprise. Cloud sprawl, security, scale, inflexibility, compatibility, integration – these are pervasive challenges for organisations wanting connectivity that’s capable of managing user demands and their infrastructure. Yet, as a recent Forrester survey found, 40% of organisations feel that they are losing control over their technology estates thanks to a lack of cloud connectivity – they want more connectivity options and better control over their estate so they can modernise at speed. The problem is…the problem of connectivity.

For most companies, Wi-Fi is an internally managed resource which can inhibit its ability to flex on demand and provide agile support in the event of a failure or downtime. Internal teams only have so many resources at their disposal, and these resources are stretched across users, security and systems. Ideally, the enterprise needs a connectivity platform that can change shape on demand without putting undue pressure on internal resources, and without running the risk of downtime.

These are just some of the reasons why companies are turning to managed Wi-Fi solutions to take the burden off the business’s shoulders. The market is projected to reach $90 billion by 2030, growing at a CAGR of 14.42% over the next seven years. It aligns with research released by Forrester in mid-2023 that highlighted the rise of the business-optimised network (BON) – a network designed for the business. It’s not as obvious as it sounds. The network has always been designed for the business but it also hasn’t. Networks were, as Forrester points out, simply there to connect devices and repositories. Now they are the critical backbone of the enterprise’s architecture, connecting ports, storage, people, technologies, geographies and ecosystems.

In short, they’re not really being correctly designed for the business because they aren’t taking every component and use case into consideration. Managed Wi-Fi allows for the business to step-shift away from convoluted complexity and an over-reliance on a Wi-Fi architecture that isn’t ideally suited to its needs and instead benefit from hands-on convenience and support within a reliable and performance-optimised ecosystem. ISP-managed Wi-Fi solutions provide companies with all-in-one packages that include both the internet service and the Wi-Fi technology so companies don’t need to think about setting things up, troubleshooting the system or ensuring every touchpoint is operating optimally. It becomes someone else’s problem.

Which is nice, because solving that problem via a managed service provider also brings reliability, performance and security.

Quality equipment, optimal network performance, optimised settings, regular maintenance, firmware updates, and robust security features are included in a managed Wi-Fi service. These are time-consuming essentials that have traditionally slowed IT teams down or affected overall network performance. Managed means value-added in that controls and capabilities are dealt with by the service provider and any potential vulnerabilities are rapidly resolved with regular security updates.

The other benefit that comes with shifting responsibility across to a managed service provider is a significant reduction in downtime. Security patches, errors, vulnerability management and network inefficiencies are dealt with rapidly and often without the need to reboot the entire system and leave the office without critical connectivity. It’s an immediate return on investment thanks to reduced downtime and inefficiencies, particularly for companies dealing with remote workers and a global client base.

An accredited Wi-Fi specialist team is essentially a certified support system that delivers connected peace of mind. It’s that simple. While the as-a-Service model is hardly new, shifting Wi-Fi into this realm can help organisations better optimise their services and the design of their networks, effectively overcoming the challenge Forrester raised earlier. A managed Wi-Fi provider assesses the needs of the business and designs a network that meets those needs across key factors such as coverage, capacity and interference. They also manage deployment, configuration and monitoring while allowing for the business to scale on demand.

Taking Wi-Fi into a managed space can help organisations refine their connectivity and costs at a time when both are essential to growth and resilience.

Taking Control of your Digital Lifestyle – A Braintree Whitepaper

The uptake of cloud services has made it possible for employees to meaningfully contribute to work tasks, be these collaborative documents or spreadsheets or even video or voice conferencing, from anywhere. It also means that most people have grown accustomed to using their favourite applications and carry this over to their personal lives.

Many businesses supply corporate devices and access to business suites to enable their workforce. What happens is that while it does, in fact, do the job of empowering an employee to be productive anywhere or at any time, many people also use the business devices and accounts for personal use.

Fill in your details below to download our Whitepaper, Taking Control of your Digital Lifestyle, an in-depth look at how Sharing, connectivity, collaboration and productivity with Microsoft 365 is ideal for home use.