Vox 4 Thought

A Powerful Channel for Contact Centres We all know that mobile phones were originally invented to enable Voice calls that could be made and received...

Meet our Experts: Spotlight on Trisha Francey At Vox, we value, support and actively engage people with the levels of expertise that we require to...

If you’ve upgraded your Fibre plan and noticed download speeds aren’t always hitting full capacity, you’re not alone. The number on your bill is the...

The Economic Benefits of a Locally Based Solution Operational efficiency and customer satisfaction are critically important for contact centres. However, looking to global providers for...

How the Travel Industry Needs to Get Connected   From the moment that plane commuters reach their destination, travellers around the world can immediately hear...

A partnership designed to revolutionise customer engagement in SA Poor customer service can have a serious impact on the overall health of your business. In...

People of Vox: Spotlight on Lunga Hoho At Vox, we believe our employees are the beating heart of our company, with merit and value built...

Because we love you, we’re pulling a real life “but wait, there’s more!” Strap in, it’s cliché and infomercial time. Back by popular demand, but...

There are few things more painful than Eskom — maybe death, petrol hikes, or Elon Musk’s tweets. Moving house, though, is a close contender: boxes,...

There’s an old saying: “You get what you pay for.” That’s usually true — think Rolex vs the knock‑off, or a full Outlook mailbox versus...