100 Gbps
Top dedicated capacity
99.5%
Uptime on Dedicated Fibre
30min
Response time on Dedicated
24/7
support & SLA
Featured business fibre
Choose the tier that fits your business needs.
Uncapped. Unshaped. Unthrottled. Three contention & SLA tiers — from cost-effective broadband through to fully uncontended dedicated lines. Pricing varies by FNO and contract term; use Check coverage for your premises-specific quote.
⬤ Cost-effective broadband
Business Fibre
Starting from
R649
pm*
30/30 Mbps · best seller · Excl VAT
Best-effort broadband for SME offices, retail and remote teams that need solid uncapped fibre without a heavy SLA spend.
5/5 Mbps
20/20 Mbps
50/25 Mbps
100/50 Mbps
300/150 Mbps
500/250 Mbps
- Up to 10:1 contended bandwidth
- Asymmetrical & symmetrical options
- Free-to-use managed router
- /32 static IP included
⬤ Premium · SLA-backed
Premium Business Fibre
Starting from
R1049
pm*
20/20 Mbps · Frogfoot · Excl VAT
Symmetrical, low-contention fibre for growing teams that need stable VoIP, video and cloud — with a 99% uptime SLA and VLAN options.
20/20 Mbps
50/50 Mbps
100/100 Mbps
200/200 Mbps
500/500 Mbps
1/1 Gbps
- Up to 2:1 contended · symmetrical speeds
- 99% link availability · Standard SLA
- VLANs for traffic prioritisation (QoS)
- 4hr response · 12hr restore
⬤ Dedicated · Uncontended
Dedicated Fibre
Starting from
R2349
pm*
20/20 Mbps · Frogfoot · Excl VAT
Uncontended 1:1 fibre for HQs, data centres, MPLS and point-to-point links. 30min response window + downtime reimbursement.
20/20 Mbps
50/50 Mbps
100/100 Mbps
200/200 Mbps
500/500 Mbps
1/1 Gbps
- 1:1 uncontended · symmetrical
- 99.5% uptime · DIA, MPLS, L2 & P2P
- Standard or Advanced SLA (30min response)
- /30 static IP included · free setup on 36m
*Prices excl VAT. All packages subject to both desktop & physical site survey. Free installation on 36-month contract. Pricing varies by Fibre Network Operator — use Check coverage for accurate quotes at your premises.
Our fibre partners
One Vox account - every major FNO.
We resell across South Africa's biggest Fibre Network Operators, so whichever provider lights up your street, you can pick your speed with Vox.
FTTB Bundling Promo · Discount summary
More value, more savings.
Fibre is your anchor. Every eligible Security or Cloud product you add to your Business, Premium or Dedicated line unlocks automatic discounts - the bigger your stack, the greater the value we return to you.
21
%
Off Firewall Hardware
30
%
Off Sophos Firewall Licence
15
%
Off Sophos MDR & XDR
4
%
Off Cloud Backup & Storage
FREE
Firewall managed services · MDR/XDR setup & onboarding
Eligible for all Vox Business, Premium and Dedicated Fibre customers. Replacing your Fibre anchor product results in the loss of all bundle discounts.
Your savings, unlocked by fibre.
How it works
Discounts apply automatically - no manual claim, no separate paperwork. Stack more services to grow the savings.
1
Take any eligible Vox Fibre product
Business, Premium or Dedicated - your anchor.
2
Add Security or Cloud services
Each add-on qualifies independently.
3
Discounts apply automatically
No manual claim needed - we apply on first invoice.
4
Stack more for maximum savings
Your savings grow with your stack.
5
Protect your fibre line
Keep your Vox Fibre anchor to retain all bundle savings.
Installation
From order to online in 6 steps.
Business fibre takes a bit more co-ordination than home - surveys, landlord approvals, civils. Here's exactly what happens once you sign.
1
Ordering & planning
Quoting workflow, order placement, supplier planning, site survey and planning documents.
2
Approvals
Landlord and wayleave approvals secured before any civil works begin.
3
Civil & hauling
Build kick-off, in-progress build, ONT installation, fibre soak-testing and supplier handover.
4
Provision
Access profiles configured and your service is provisioned on the Vox network.
5
Installation
COA handover, service configuration, stock request, CPE installation and customer sign-off.
6
Hand-over
Monitoring switched on and you're handed to our 24/7/365 support team.
Why Vox
Fibre is just the line - we deliver the business case.
Every Vox business connection comes with a single account manager, one bill across your full stack, and an SLA portfolio purpose-built for SA operating conditions.
SA's leading business fibre provider
Tier-1 network, 24/7/365 SA-based engineers and a 20-year track record across SME and enterprise.
One contract, one bill
Fibre, voice, security, M365 and cloud backup on a single Vox invoice - bundle discounts apply automatically.
SLA-backed uptime
99% on Premium, 99.5% on Dedicated, with response windows from 30 minutes and downtime reimbursement on Advanced SLA.
Scalable by design
Upgrade speed mid-contract, layer on failover, add VLANs and static IP ranges - the line grows with your business.
Value-added services
Bolt-ons that make fibre a system.
Temporary connectivity, managed Wi-Fi, failover and white-glove SLA — designed to wrap around your Vox fibre line.
Temporary connectivity · MTN Wireless Lite
Keep your business connected, from start to finish.
Bridge the gap to Business Fibre with a smart, reliable wireless solution that keeps you operational during installation. Designed for locations with 4–6 month fibre lead times.
- No minimum contract — billing stops when fibre goes live
- Up to 200 Mbps interim speed · less intrusive than legacy options
- One-time R499 setup fee (excl VAT) · pairs with Frogfoot Premium
- Equipment collected immediately post-installation
Wi-Fi as a Service
Enterprise Wi-Fi on a monthly subscription.
A subscription-based managed Wi-Fi offering that eliminates Capex investment and ongoing maintenance — designed to grow with your business.
- AI-driven monitoring catches issues before users do
- Custom Wi-Fi design that scales — add APs as you grow
- Certified Vox engineers from design through ongoing support
- Continuous tech & security updates included
Business Fibre Failover
Two links, zero interruption.
Two broadband links — Fibre + Fibre or Fibre + Wireless — with seamless traffic diversion. Built for business continuity when one path drops.
- Active-active diversion · sub-second switchover
- Burstable bandwidth — use both pipes during peak
- Fully managed — we configure and monitor end-to-end
- Pairs with any Vox fibre tier
Vox Advanced SLA Portfolio
Concierge support for mission-critical environments.
Top-tier protection and rapid support with a guaranteed response, hardware replacement windows, and downtime reimbursement — like insurance for your line.
- 30-minute response on Advanced · 1hr on Standard
- Hardware replacement time-frames in writing
- Dedicated Service Delivery Manager & performance reports
- Quarterly service reviews with engineering escalation
Ideal for
Sized for every business.
Small offices & SMEs
VoIP, cloud apps, video calls and POS terminals all running smoothly on a single Business Fibre line.
Retail & hospitality
Always-on payment processing, guest Wi-Fi and SaaS POS - with MTN Wireless Lite to bridge any install gap.
Multi-site & head office
MPLS, L2 and point-to-point dedicated links between branches - with active-active failover for zero-downtime ops.
Data centres & cloud teams
Dedicated 1:1 capacity to AWS, Azure and on-prem racks. /28 IP ranges, Advanced SLA, 30-min response.
Features & specs
What's under the hood.
Required documents
What you'll need to get on the line.
Company registration
CIPC-issued registration document for your trading entity.
Director ID document
A copy of one director's South African ID document.
Proof of address
In the name of the company or director, no older than 3 months.
Letter of authority
(if not signed by director)
On company letterhead, naming the authorised signatory and signed by a director.
“Our partnership with Vox dates back over 10 years and we continue to deploy Vox solutions nationally. From inception Enyuka has found that Vox’s support has far exceeded our expectations. Faults or qu...
“Our partnership with Vox dates back over 10 years and we continue to deploy Vox solutions nationally. From inception Enyuka has found that Vox’s support has far exceeded our expectations. Faults or queries logged are dealt with professionally and timeously. We will remain a partner with Vox for many years to come.”
From the Vox blog
Get more from your business connection.
Business Internet Reliability: What Happens When Your Internet Fails Before an Important Meeting?
One internet outage can cost more than a meeting. Here's how resilient connectivity and backup internet keep businesses…
Read more →
We Changed Office. Our Internet Didn’t Get the Memo.
Although we’ve changed how we work, many an office hasn’t adapted. We break down how to stay connected…
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Sophos Firewalls: Your Business’s First Line of Cyber Defence
Read more →Frequently asked
Your questions, answered.
The questions our account managers field most often. Still stuck? Our SA-based business support team is one call away, 24/7/365.
Standard Business Fibre
The download vs upload ratios are dependent on the Fibre supplier. The majority are symmetrical services, but there are exceptions.
Although we always strive to provide all our customers with the best possible experience, the FTTB products do not have any SLAs. For a more guaranteed service experience, look into Dedicated Fibre.
Yes, during rare cases of network congestion your service can be contended up to 10:1.
We can substitute your contract with a new contract at your new location, subject to feasibility and service availability at the new location.
Upgrades within the contract are allowed, but a downgrade cannot be accommodated within the contract as we have back-to-back contracts with our Fibre Network Partners.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre, LTE and 5G.
The installation time frames are estimates based on the status of the fibre in your building. Typically, buildings with fibre already present can take between 4-8 weeks to install. Where the fibre is not yet present, the lead time could increase to 4-6 months.
No, our FTTB services include basic Wi-Fi and Non-Wi-Fi Routers as part of the monthly service fee, to be selected based on your requirements.
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners.
Check availability on our coverage map to see which options you have access to, or view the alternative solutions where applicable.
Premium Business Fibre
Yes. Premium Business Fibre includes a Service Level Agreement (SLA) with a 99% uptime commitment, response times of up to 4 hours, and restore times of up to 12 hours.
Yes, all Premium Business Fibre packages ensure equal Upload and Download speeds.
Yes. Premium Business Fibre is a contended service with a contention ratio of up to 2:1, providing a high-performance connection with minimal contention.
We can substitute your contract with a new contract at your new location, subject to feasibility and service availability at the new location.
Upgrades within the contract are allowed, but a downgrade cannot be accommodated within the contract, as we have back-to-back contracts with our Fibre Network Partners.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre, LTE and 5G.
The installation time frames are estimates based on the status of the Fibre in your building. Typically, buildings with Fibre already present can take between 4-8 weeks to install. Where the Fibre is not yet present, the lead time could increase to 4-6 months.
No, our FTTB services include basic Wi-Fi and Non Wi-Fi Routers as part of the monthly service fee, to be selected based on your requirements.
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners. Check availability on our coverage map to see which options you have access to, or view the alternative solutions where applicable.
The fine print
Special terms & conditions.
These apply to all Vox Business Fibre packages. They sit alongside — and don't replace — our full general terms.
Read our Terms and Conditions here.
- The portion of the Fibre Service that is comprised of the provision of the Link is provided to the specific address with a Link leased by Vox from a Fibre Network Operator.
- Each Link has its own unique build cost (which is not related to the installation fee charged by Vox) and accordingly, should the Customer wish to move premises during the contract term of a Fibre Service, there will be associated costs recoverable from the Customer.
- Only if the new site is feasible for a similar Fibre Service would a relocation be allowed, and the following needs to be noted:
- A replacement contract must be signed for at least:
- the same term, and
- the same value.
- Relocation fees for the new Link will be payable by the Customer.
- A replacement contract must be signed for at least:
- This is not exhaustive and the relevant contracts still need to be signed.
- Services offered by Vox are all subject to a once-off set-up or Installation fee.
- The installation fees on 3-year and longer contracts are fully subsidised on the condition that the full 3-year term is honoured, failing which Vox shall raise an invoice for the full installation fees.
- Fibre Network Operators may charge a separate installation fee, billed directly to the Customer, for the installation of the Circuit from the property boundary to within the premises – even if and notwithstanding that the service is ordered directly with Vox.
- Desktop surveys (carried out online) are performed to conduct initial feasibility studies and inform estimated lead times and costs.
- All requests for the Fibre Service shall be subject to a feasibility study to determine whether a Fibre Network Operator has adequate fibre infrastructure to provide the Service at a specific location.
- Network Operators reserve the right to amend feasibility results during the implementation of the service when circumstances arise that were not foreseeable with desktop surveys. Examples include excessive fees charged by landlords for access to their premises, or substantially altered civil works due to previously unknown factors.
- Estimated lead times are determined by network coverage, network availability and the specific scope of the work.
- The duration to install a Link is subject to many factors, which are outside the control of Vox or the Fibre Network Operators. These include, but are not limited to, obtaining approvals from municipalities, roads agencies, utilities providers, other network operators, private landowners and landlords. Construction work may be affected by inclement weather conditions.
- The Customer shall be responsible for obtaining 3rd party approvals, including landlord approval to provide Fibre infrastructure and services at the site – final approval to be obtained post site survey. Delays in landlord approvals, consents and availability will impact on delivery time frames.
