Stay Connected In Business.

Calls, video and chat on one cloud system.

3CX Cloud is an all-in-one managed cloud PBX – no phone system hardware on site, and your teams reach each other and your customers from a desk phone, a laptop or a mobile. Vox holds 3CX Titanium partner status and is a certified preferred 3CX SIP trunk provider, so the licences, the trunk, the handsets and the support all sit with one team.

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  • 3CX Titanium partner
  • Certified preferred 3CX SIP trunk provider
  • 600 000+ 3CX customers in 190 countries

How it works

Fifteen minutes on what 3CX does.

Discover how 3CX supercharges your business communication with a cost-effective, all-in-one VoIP phone system packed with every tool your team needs to stay connected.

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More about 3CX Cloud

The phone system, without the phone room.

3CX Cloud is a managed cloud PBX that carries the functionality of a traditional on-premises phone system, and adds live chat, WhatsApp, Facebook, SMS and video conferencing to the same platform. Vox deploys it with Yealink, SNOM and Gigaset handsets, sized to your business.

  • Native integration into Microsoft Teams
  • Hybrid working mobile apps for iOS, Mac, Windows or Android
  • Free video conferencing
  • Integrated call centre
  • Connect via voice, video and instant messaging
  • Update your status and view your team’s availability
  • Integrated AI features
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Features and benefits

What the platform gives your teams.

Six capabilities that come standard on a Vox-deployed 3CX Cloud PBX.

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Secure open-standards platform

3CX applies multiple levels of security to the PBX, which renders common VoIP attacks ineffective.

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Integrates with your CRM and helpdesk

Agents see who is calling before they pick up, which saves them time and gives the customer a better first line.

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Support and fraud monitoring, 24/7/365

SA-based specialists on the line around the clock, and continuous fraud monitoring watching your traffic while nobody’s in the office.

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Advanced call queuing

Queue strategies and skills routing get the caller to someone who can resolve the query on the first call.

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Connects to the Vox network

Vox SIP trunks are tested and certified against 3CX, so the trunk plugs in without manual configuration – on uncapped or rated calling plans.

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Video conferencing built in

No downloads for participants. View or control remote screens, share documents, present on a whiteboard, chat and run polls.

Why 3CX from Vox

The platform is 3CX. The accountability is ours.

Three things separate a Vox 3CX deployment from buying licences on their own.

  • Certified preferred 3CX SIP trunk provider. Our network has been tested with 3CX to remove manual configuration, so the trunk and your PBX connect without a workaround.
  • The products around it. Last-mile connectivity, uncapped or rated calling plans, data-centre hosting for your 3CX services, and telephone expense management reporting – on one Vox account.
  • 3CX Titanium partner status. Titanium is 3CX’s highest partner tier. With our Advanced Technical Certification, the engineers who install and support your PBX are accredited by the vendor.
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Need help?

Tell us how many calls you run at your busiest.

3CX is licensed on simultaneous calls, not headcount. A specialist will size the licence to your peak, quote the handsets and trunk with it, and book the install.

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087 805 0300

Monday to Friday, 08:00–17:00

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