Happy Contact Centres, Increased Agent Retention
How to build workplaces that your employees want to work in Contact centre agents are the immediate face of the company whenever they engage with...
Is Your Business Wi-Fi Due for an Upgrade?
A better Wi-Fi environment brings increased productivity to your employees and your organisation Business Wi-Fi provides your employees with their gateway to the Internet, including...
Bringing the ‘Gees’ and Embracing New Challenges
People of Vox: Spotlight on Adriaan Buitendag After a solid five years at Vox, Regional Sales Manager Adriaan Buitendag is taking on a new and...
Your Digital Bodyguard in a World of Online Madness
Get real-time protection against viruses, spyware and other online threats Let’s talk… something really cool. No, not your new iPhone. Not the soft-close drawers...
Wireless Connectivity Struts its Stuff
In the age of reels, DMs, and “guys, it’s giving…” …Wireless Connectivity is basically the socialite of the tech world—glamorous, fast-talking, always on the move,...
The Fibre Connectivity Alternative That’s Perfect For YOU
Being connected to the digital world means living in the 21st century Internet access opens up the race to the future, providing access to tools,...
Satellite is Old… But is it Over?
In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a...
WhatsApp and Your Customers
A Powerful Channel for Contact Centres We all know that mobile phones were originally invented to enable Voice calls that could be made and received...
Leading Her Team with Strength and Motivation
People of Vox: Spotlight on Trisha Francey There’s something magical about successful women in the workplace. Perhaps it’s because it’s an honour to be living...
Download Speeds Don’t Match Your Internet Plan…?
Understanding Internet throughput Think about travelling to work on the highway. During peak traffic hours, those 120 km per hour signs are essentially redundant—there...