ADSL runs over existing copper wire infrastructure which is often unreliable, heavily contended and offers average speeds of around 4Mbps. Fibre, on the other hand, transmits information as light impulses along flexible glass fibres at incredible speed, allowing users to achieve speeds of up to 1000mbps. Fibre connections are around 250 times faster than ADSL ones.

Vox will order a line from the Fibre supplier (Openserve, Frogfoot, Vumatel, Fibrehoods, WAN, Octotel, Mitsol or DFA depending on your suburb) who then lays fibre outside the property boundary wall. The fibre line supplier then needs to run fibre from your boundary wall to inside your home and connect it to a Customer Premises Equipment (CPE) device. The make /model of the CPE device is supplier dependent. Vox will then install a WAN enabled wireless router (which is provided for free on all of our bundle offerings) to get you connected to super-fast internet

No. Fibre runs completely independently of your traditional voice (analogue/copper) line

The router needs to be compatible with fibre. Vox will provide you with the appropriate router/modem with your package of choice.

Yes you can, using the Vox Supafone or with the Vobi App. This can save up to 30% on your call costs, alternativly you can bolt on our uncapped calling plan (some of our awesome bundles include the above products)