• Home
  • >
  • Code of Conduct
hello world

Code of Conduct

  • To be provided with the required service without unfair discrimination
  • To choose a service provider of their choice
  • To receive information in their preferred language
  • To access and question consumer account information
  • To protection of personal data and not to have personal data sold to third parties without permission
  • To port a number
  • To lodge a complaint (details below) and a right to redress

Vox Telecom endeavours at all times to:

  • Act in a fair, reasonable and responsible manner in all dealings
  • Ensure that services & products meet the correct specifications contained in all the relevant laws and regulations
  • Not discriminate against consumers on the basis of race, gender, sex, age, religion, disability, ethnic group or sexual orientation
  • Display utmost courtesy and care when dealing with consumers
  • Provide consumers with information regarding services and pricing
  • Provide consumers with guidance in regard to their customer needs, upon request
  • Keep consumers personal information confidential
  • Advise consumers to refer their unresolved complaints to ICASA

Complaints: Vox Telecom ICASA
Phone: 087 805 0500 011 566 3000
Email: complaints@voxtelecom.co.za complaints@icasa.org.za
Address: 1 Scott Street 164 Katherine Street
Waverley Sandton

Vox Telecom endeavours to address all complaints within 5 working days where possible.

1 of 4User Amount
2 of 4Streaming
3 of 4Online Gaming
4 of 4Online Activity

Amount of People or Devices

How many people and devices will you connect?

Streaming Videos

What quality do you want to stream videos at (Netflix, YouTube, etc)?

Online Gaming

What types of games do you plan on playing?

Select one or more options if applicable.

Online activity

What types of activities do you do online?

Select one or more options if applicable.

Your results

What we recommend and what you get

  • Free Installation

    Save up to R2000*

  • Free Activation

    Save up to R1000*

  • Free Router

    Wi-Fi Router included

  • Uncapped Data

    No FUP - No Fair Use policies apply

25 Mbps

25 Mbps download

25 Mbps upload

Starting from

R857 PM

T's and C's apply