Vox DSL

You don’t need a telephone line to order Uncapped Pure DSL.

A telephone line is mandatory when ordering Uncapped Copper DSL as it runs over Openserve’s copper network.

The distance from the Openserve exchange, exchange capability and the quality of the copper can have an effect on your line speed. Vox DSL is a best-effort service and speeds cannot be guaranteed. Vox DSL is available at up to 5Mbps, 10Mbps, 20Mbps and 40Mbps, customers will pay for the speed selected regardless of the speed delivered.

If there is “live” Fibre or it’s ‘imminent’ then Uncapped DSL orders won’t be allowed. Please order your service on our Fibre to the Home page.

Yes, but your existing service will need to be cancelled with Telkom and your ISP. For Uncapped Pure DSL, both the ADSL and telephone line services will need to be cancelled.

For Uncapped Copper DSL, you’ll need to cancel your ADSL, but your telephone line can remain with Openserve.

If you want to retain your telephone number please port the number to Vox before you cancel your telephone line.  You will be able to choose between an uncapped or rated voice package.

Vox has removed all Fair Use Policies (FUP) so you can have peace of mind that you will never run out of data or get throttled.

A concurrent connection means multiple people can log onto the same username and password at the same time. You can have up to four concurrent connections with Capped DSL.