Vox Weather meteorologist Annette Botha to inspire a new generation of female scientists

To the backdrop of increasingly severe weather events around the world, including the protracted drought in the Eastern Cape, a United Nations special climate change report which coincided with South Africa’s Women’s Day says we have caused immense harm to our planet but that we have a small window to avert a nightmare scenario. Vox Weather Meteorologist Annette Botha says Vox Weather, which hopes to inspire girls and young women to pursue careers in science, was launched to provide a credible platform to educate about climate change and encourage behaviour change to try to turn the tide.

Botha says the platform’s mandate is to bring credible and trustworthy science about the weather and climate to South Africans. “We have a significant role to play in reaching a broader audience and inspiring interest in science.

“This is a golden opportunity to find new ways to tell complex stories and trigger important conversations, especially around changes in our environment and how it affects every one of us, and what we can and should do about it,” she says.

Botha says the world, and South Africa in particular is blessed with women scientists who are making incredible contributions to our advancement in an array of fields, including climatology and meteorology. “In some ways, their work is ‘lost’ in the world of science, living in research papers and peer-reviewed journals. It is right that their work is there, driving our scientific understanding forward, but we have a fantastic opportunity to bring their passion to the public to trigger change and inspire people,” she says.

“This is precisely why I chose Vox Weather – a platform that uses the best technology to tell complex stories in innovative and engaging ways, with a strong social media and online presence, so that we reach people on all their devices,” says Botha.

Reflecting on her career path, Botha says it is important that children and their parents understand that science, technology, engineering and mathematics (STEM) subjects are multifaceted and open a host of career opportunities. She says young people need to be encouraged to explore what these opportunities entail.

“As a little girl growing up on the highveld I was enthralled by thunderstorms. I would watch the build-up of clouds and the lightning and be swept up in the majestic energy – metaphorically, of course! I’d lie awake at night and listen to the wind and thunder and rain. This is passion,” she says.

It was her support network and being exposed to new possibilities that allowed her to discover meteorology, which opened the door to her career. She says: “It so happened that my orientation was towards research and mathematics and so I was encouraged to continue along this road by a supportive family network.

“My undergraduate Degree was a BSC in mathematics. It was only at university that I was exposed to meteorology, which I took as an extra subject. What happens when aptitude meets passion? A love affair. It led to an Honours Degree in meteorology, and eventually along a path to where I am today. Vox Weather aims to play a role here, exposing more young people to the nuances of the weather and climate, and educating them about how it affects all of us, and how our behaviour has a bearing on our collective futures.”

Botha adds that a lack of education is one of the biggest risks to our planet and its climate and that Vox Weather’s focus on education has given her an opportunity to educate about her passion. “We live in an era where it is possible to publish and share opinions that can have a profound effect on other people and so we need to ensure that we inspire young people and influencers to place a priority on education first and foremost,” she says.

“This is important as we find ways to communicate the importance of addressing serious challenges such as the planet’s climate. One of the biggest risks to our environment is the absence of knowledge – and certainly a gap Vox Weather wishes to help fill with trustworthy, science-backed information presented in an engaging and understandable manner.”

Vox earns ISO 9001 and ISO/IEC 27001 Certification

It’s official! We’re now internationally recognised for our high-quality products, services and data security.

 

As the global benchmark when it comes to standards of quality, achieving ISO certification is no easy feat.

On 2 September 2021, we were proud to accept our ISO 9001 certification, awarded to us by BSI South Africa’s Rene Linde and Tania du Bruyn. The British Standards Institution is an internationally recognised authority in ISO certification, and has been in the business of helping businesses improve and maintain high standards for over 100 years.

When it comes to QMS (Quality Management System), an ISO 9001 certification is the gold standard.

As a company, ISO 9001 ensures we maintain a focus on customer satisfaction and high standards of quality, ensuring efficiency and a consistently effective work environment with a happier workforce overall. The end result being reduced labour and cost savings as well as more competitive pricing, allowing us to remain competitive within the market.

It’s a win for all, as a happier, more efficient Vox also means we’ll not only meet customer expectations but exceed them in the process by delivering our products and services consistently while focusing on continuous improvement.

In addition to that, we also accepted our certificate for the coveted ISO/IEC 27001 Information Security Management, first awarded in May. A two-year long (and continuous) journey, our ISO/IEC 27001 status ensures our continued commitment to the protection and management of our information assets, reducing the risk of cyber-attacks, not only for us as a company, but our customers as well.

Vox’s dual ISO certification is the result of years of hard work and dedication by the company as a whole, but especially our core quality team, headed by Keith Laaks, Vox Executive Head of Technology, and Andries Coetzee, Vox Quality Assurance Manager, with Niel van Rooyen, Vox Head of Information Security, leading the charge for ISO/IEC 27001.

Our dual ISO certification is just the beginning. Now that we’ve achieved these milestones, rest assured we’ll continue to meet every requirement to keep them.

Vox Weather: A Throwback to an In-person Experience

Take a look around – pretty much everything is automated.

Banking? Use the app. Talking to your wife? Send a text. Finding a life partner? Swipe right and pray you’re not being catfished. Need to find out why you’re coughing? Ask Web MD.

We used to rely on people for information. Everything from sporting events to “operator, how may I help you” to your general TV enquiries were all done by actual human beings. Nowadays, it’s click, swipe or scroll and you’re good to go. Which, if we’re honest, kind of makes us miss the old days.

Which brings us to Vox Weather.

Remember the days of sitting down at 6pm to prepare for the week ahead? Of listening to the guy on SABC warn us of a cold front with jokes dryer than the Karoo? Or even getting dressed mid-winter, clothes on your bar heater, watching the screen indicate the highs and lows to come? We remember those 7am drives promising the start of spring and, of course, being enthralled as a youngster amazed by the seismic graphs.

Looking at your phone’s home screen just isn’t the same, is it?

Make no mistake, the age of automation has its benefits. It’s always easier to select a cheeseburger on Mr D than explain to the lady through crackly signal that you don’t want gherkins (seriously, who does?). However, there are times and events that require a human touch – and we believe that the personal, face-to-face experience of finding your forecast is a lost art which we at Vox aim to revive.

Don’t take our word for it though – here’s what our CEO himself has to say.

“Understanding the weather goes beyond knowing whether to pack an umbrella – it is vitally important for people, both young and old, to develop a holistic understanding of broader trends and how our actions are affecting the health of our planet. Vox has invested in bringing top-tier credible forecasts back to the public domain, driven by a desire to inspire consciousness and activism around climate change and protecting the planet”.

Look, we get it, if we were on a first date and someone started talking about the Weather, we’d be out of there faster than you could say “partly cloudy”. That’s why we aren’t sticking a bunch of colours on a green screen and telling you it’s going to rain. Instead, we’ve committed to creating engaging content with a host that embodies industry knowledge in meteorologist Annette Botha. As an extension of our Vox brand and embodiment of our commitment to employing best-in-class, credible ambassadors, Annette combines knowledge, passion, experience (she comes from eNCA) and an overall sense of awesomeness.

The sad reality is that as time passes, what used to be staples our childhood begin fading away.

The concept of weather, learning about our planet, caring about the environment and understanding forces of nature are rapidly dying out. Kids these days are entertained by TikTok, sportsmen, superheroes, and Peppa Pig, yet the earth as a whole is sadly losing the limelight.

We aim to rectify this by making the concept of Weather must-see programming, combining information with education to hopefully reignite a passion for what’s fast becoming a lost interest. That being said, we won’t just stop at weather, but rather factor in sporting events, tracking on Google Earth, providing insights, and using real-time Data to make informed predictions.

We aim to show the world that technology can be used to great effect, especially when done right, and that no matter the season, there’s never a reason to not be informed. In the midst of cold fronts, climate change and an emotionless, bland way to plan your week’s wardrobe, our ray of sunshine is the silver lining in everyone’s cloud.

To stay tuned, you can catch Annette here, follow us on Facebook here, or join us on the Twitterverse here.

Oh, and don’t forget – no matter the weather, we’re in this together 😊.

Let’s Talk the Future of Fibre to the Home

We’re halfway into the new year, and if there were any doubts as to whether WFH would be a passing phase or permanent part of our working world, we’re pretty sure even the most staunch advocates for keeping things the way they were have accepted it’s permanence.

In fact, if this pandemic has taught us anything, it’s that not only is Home Fibre resilient enough to handle unforeseen demands on its potential, but connectivity has also gone from being a luxury to a necessity. Between remote work, learning, education and entertainment, the increased emphasis on staying-at-home has meant employees and employers alike can’t afford to be disconnected.

Key to that connectivity is, naturally, a Fibre-Based symmetrical connection. Your home network can’t be relying on outdated connectivity methods, and we’ve learned to embrace the security, speed and convenience of said Fibre so much, it’s actually become an economic development tool essential to business success.

But what comes next in the world of FTTH? What can we expect, what do we foresee and what does tomorrow hold?

We’ll attempt to unpack that (and more) below – so let’s get going.

Well, since the onset of Covid-19, almost every single FNO has provided additional value to the customer at little to no extra cost. Not only have line speeds doubled (mostly at entry level), we’ve also seen a wealth of ISP’s completely doing away with lower-end products. The starting point from an entry level perspective for many standard FTTH packages is now 20mg and up. Why, you ask? It’s because of supply and demand – as demand has gone up, so too have the packages offered.

This increased demand for Fibre to the Home has also seen the introduction of higher product packages (from 500mg to even 1 gig lines). Essentially, the pandemic has taken everything we thought we knew about Home Fibre and turned it on its head. Whereas before stay-at-home would have been boredom, a hike in library fines and flat out console wars, 2020 was the age of Netflix, remote businesses, and streaming. No other time in human history could have ushered in an almost universal need for better home connectivity – meaning even the most optimistic wouldn’t have predicted the post-Covid-19 demand for FTTH solutions.

But forget the past – what comes next?

Well, the industry is starting to learn that despite people working from home, they still need business like Fibre services with similar speeds, resiliency, and security. We’re beginning to see the first strains of Fibre to the Home and Business crossovers with the introduction of SSME products, and all signs point to an opportunity for the consolidation of these two resources in times to come.

Also in the pipeline are plans to make Fibre more accessible to lower LSM markets. While this doesn’t mean installing lines in areas where users don’t even have smart devices, it does involve the incorporation of concepts such as pre-paid Fibre (rather than monthly retainers) which allow for more downloads, streaming and Internet for the casual yet lower income user.

The reality is that the adoption of any new technology always comes with a risk. Aside from doubts about long term effectiveness, the shelf-life of any technological innovation is generally relatively short (just ask Apple). The thought of an expensive outlay on something new only to have to upgrade again in a few years is enough to put anyone off making a shift – but this doesn’t apply to Fibre.

In fact, few things offer up the certainty of Fibre-based Internet systems. On the contrary, we believe that these systems are still a long way from reaching their full potential. Not only is Fibre to the Home a sure-fire future-proof solution, it’s the today and tomorrow of private and business connectivity.

We’ve learned that Fibre lines can handle insane demands without having their speeds affected by line capacity. In fact, ISP’s have been ramping up their offerings to step up and meet demand accordingly. To this day, nobody has ever managed to push a Fibre line to its limit – it’s only restricted by your package and bandwidth, but the potential for growth is pretty limitless. The gigabit speeds offered by Fibre are not limited by the line’s capacity. As these devices continue to evolve and speeds inevitably get faster, you’ll see things will ramp up to meet the new demand.

The technology is not going to suddenly become outdated – especially within the next decade (at last). Your speed and experience is really only restricted by the equipment driving it, but whereas conventional forms of connectivity (such as copper) was never designed to transmit large amounts of Data and tend to degrade over longer distances, the low latency features of FTTH means less delays during transfers – making it a perfect tool for communication, distance learning and live collaboration (as well as accessing the Cloud).

While the concept of FTTH is still in its early stages, the technology has been around far longer – and there’s a reason this has been the backbone of communication across the world since its inception. Furthermore, it’s almost impossible to be tampered with by thieves or criminals, meaning Fibre remains the fastest and safest way to transmit Data.

As far as we’re concerned, the future of FTTH started yesterday, and with the digital online revolution we predict only good things to come. Be it the introduction of new, value-added service offerings or improved speeds, packages and bundles, your home or brand is guaranteed to be propelled into tomorrow with ease.

All you need to do is ensure your package measures up.

Vox Weather poised to deliver credible and trustworthy forecasts while educating on climate change

Vox launches weather channel with much-loved meteorologist, Annette Botha

To the backdrop of increasing adverse weather events and a global movement to deal with the climate crisis, Vox has announced it is launching Vox Weather, a state-of-the-art interactive weather channel with a focus on viewer education, to be presented by renowned meteorologist Annette Botha.

Understanding the weather goes beyond knowing whether to pack an umbrella, says Vox CEO Jacques du Toit. “It is vitally important for people, both young and old, to develop a holistic understanding of broader trends and how our actions are affecting the health of our planet,” he says. He says Vox has invested in bringing top-tier credible forecasts back to the public domain, driven by a desire to inspire consciousness and activism around climate change and protecting the planet.

Du Toit says that unfortunately, mainstream weather broadcasts have regressed to static representations which add little value and have left South Africans in a meteorological drought. “Apps can only step into this void partly, but they are unable to provide a thoughtful and methodical overview of the intersection between science and the weather.

“Our research has indicated a pressing need for informative, educational and credible weather analysis and we believe that by providing this to South Africans we can drive broader understanding and acknowledgement of climate change and how it affects every one of us,” he says.

As important as the science and technology used to deliver weather reports, says Du Toit, is having a qualified meteorologist present forecasts. Du Toit says that working with Botha boosts the credibility of what’s being presented with her depth of knowledge, but beyond this, he says that Vox recognises her passion for educating and inspiring positive behaviour to deal with climate change.

Botha, who completed her honours degree in Meteorology in 2014, is a former broadcasting meteorologist and presenter for ENCA. Her strength includes interpreting data to generate contextual forecasts and predictions, underpinned by a deep passion to inform and educate the public.

“If we can inspire young people to take an active interest in our regional weather and the forces shaping these changes, we would have gone a long way towards arresting the damage we are inflicting on our only planet,” he says.

Botha agrees, adding that she’s ecstatic that Vox has found a trusted model for bringing high-quality weather analysis to the public. “I am thrilled to be presenting the weather again, supported by the best quality tools to bring relatable and informative graphics and information to the public,” she says.

Du Toit says that by pioneering the most cost-effective production in the country, and by prioritising the immediacy and reach of social media, Vox intends bringing educational content to as many people as possible, in as relevant a time as possible, on the devices where they want to consume their media. In addition to this, Vox Weather will zone in on relevant topics of interest every month, adding context and depth to the public’s understanding of topics related to the weather and planet.

“There is a wealth of data available, and we wish to bring insights from this data through the expertise of Annette, to bring value to the wider community – from sportspeople to the general public to those with a vested interest in renewable energy, among much more. This is a wonderful opportunity to educate viewers with relevant, quality information,” he says.

In addition to this, Vox will work with partners ahead of and during important sporting events to deliver detailed forecasts and drive awareness of the importance of quality and trustworthy weather data and insights. This will include exciting sports such as golf, outdoor running and cycling stage events and kite surfing, among others. The technical capabilities will allow for overlaying the track or area of the event on Google Earth and then animating the weather expectations over the course of the event. “The team will be able to build highly specific and relevant insights for each event, to help for planning for the athletes and supporters,” says Du Toit.

“Ultimately,” says Du Toit, “We aim to use skilled resources and credible data sources to make weather reporting services credible again so that we can inspire a love and appreciation for our beautiful planet.”

Vox Weather goes live on 1 September and you can find all the information here www.voxweather.co.za

Get in the Game with Vox!

Whether it was that first Mortal Combat Fatality, knocking Donkey Kong off his perch or FINALLY avoiding that rock in Crash Bandicoot, every gamer has come to appreciate a challenge.

As time went on, most of us have also realised that testing your skills against fellow online gamers superseded thrashing a computer. As such, we at Vox have made the spirit of Online Gaming a key part of our culture. So much so, in fact, that we’ve introduced a whole Game Week (hey, if Sharks can do it, so can we) designed to test your mettle, bring the spirit of competition to our Social Media and, most importantly, give us a reason to dish out some awesome prizes.

What prizes, you ask? Well, nobody can accuse us of skimping, as with us:

• Competition winners will receive their first Twelve (12) months Fibre subscription FREE.
• An Xbox X Console and ONE (1) Single Controller.
• The Vox Gaming Specific, Link Optimisation Package.

Eligibility is for anyone who signs up for Vox Fibre between the 23rd and 29th August 2021. Get your Fibre line, fill in the provided entry form and enter into a lucky draw to win.

Already a Fibre customer? Fear not, our Facebook page will get your game on.

But what if you don’t win? Is it a wasted effort? Absolutely not.

Whether signing up for our Fibre, Gaming or Gaming and Fibre Bundles, you’ll still be leaving a winner with a smile on your face. Our connectivity options are designed to give you a smoother, lag free experience which doesn’t impact the speed or security of your other devices. If you feel like gaming while someone binges Netflix, no problem – our QoS allocates your bandwidth to preserve Home Peace.
From then, it’s just a matter of crossing fingers and hoping your bowl of Lucky Charms paid off.

Now, get on the Vox Shop and get your Game on!

FTTB New Bundles!

We all know by now that Connectivity is key to business. We’ve said it, you’ve read it, and we all know that Internet makes the world go around.

In fact, let’s face it – who today is running a business without going Online? If you’re reading this, chances are you’re already connected, but how much value are you truly receiving?  The needs of your business Fibre far outweigh the demands on a conventional Home system, be it accessing static IP addresses, advanced security or more complex Data Routing, and your package needs to be suitable for your unique needs.

Enter our Fibre to the Business bundles, which have been systemically designed to give you more value and better connectivity while ensuring your brand gets the performance it deserves.

Or maybe your brand is already on business Fibre, but you’re looking to step up to the next level. Here are the areas you can see a marked difference from an improved Fibre bundle (albeit at a better rate).

  1. Unified Communications:

In short form, UC does exactly what the name suggests – connect all digital communication systems into a singular, seamless platform which allows for maximised collaboration. When done correctly, seamless UC ensures high levels of interaction – particularly useful with a displaced workforce wherein your staff can’t be under one roof.

Essentially, it means that no matter where your employees are, they’re able to access the same system and work accordingly. Said system involves an amalgamation of calling, messaging, conferencing and file sharing, gathering everything your team needs and correlating it into a streamlined interface. The result is, naturally, better productivity, reduced costs, an enhanced user experience and stronger overall performance.

A good UC strategy can not only create the freedom for your employees to work as they choose, but allow them to stay in constant communication, connect effortlessly and, ultimately, solve problems faster. Essential to this is a Fibre system capable of handling high-speed, instant demands while providing reliable, fail-safe Internet. A simple Home system, while powerful, may struggle with the demands of multiple simultaneous users – a problem you’re unlikely to encounter with an FTTB package.

  1. SD-WAN

Still relatively new, this alternative approach to network connectivity is a prime beacon for reduced operational costs with improved resource usage. This is particularly useful on multi-site deployments. In simple terms, SD-WAN allows you to more efficiently use your bandwidth and ensure higher levels of performance for your critical applications. Most importantly, it does all the above without any compromise on either Data Privacy or overall Security.

The benefits include simplified Cloud management, more reliable connectivity, better security, an enhanced experience and the complete optimisation of your Cloud connectivity.

  1. Cloud

Finally, we get to Cloud, which is both the present and the future of Data Storage and remote accessing. Remember giant server rooms like you see in the movies? Cloud Solutions negate the need for that, allowing all your vital information to be stored safely, securely and easily accessible for whenever you need it. However, you can’t access your Data without a reliable connection and, let’s face it, a lower-tier Fibre Package or FTTH solution wouldn’t be ideal for a business that needs instant, uninterrupted access.

Not only are our packages designed to handle your budget, but they’re systemically designed to cater for your quality needs. Our solutions promise the following:

  • Completely manageable, controlled cost-effectiveness.
  • Versatility, flexibility and scalability as your brand requires
  • Reliable, high-speed Internet that you can rely on.
  • Fully customisable solutions unique to your business needs.

Gone are the days of having to adjust your needs according to what’s available. We’ve created a series of packages that are inclusive of all brand requirements, packed with rich additions designed to increase your value for money. We cater for symmetrical speeds, inbound or outbound Voice Channels, Voice Rate Plans and PBX Extensions and more.

Biting yet? We hope so. So, without further ado, here’s our full options and pricing for your perusal.

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Strategically positioned across the country, our teams and Telco networks are situated throughout South Africa to offer complete redundancy. These matter because they allow for impeccable service delivery no matter where you are; ensuring quality Internet, always.

We’ve seen business struggle throughout lockdown and, with the dawn of the third wave, are bracing ourselves for another difficult year. Your brand cannot afford to compromise on the things that matter. Not only can our FTTB bundles cater for adjusted budgets to offer more for less, but we can guarantee you’ll never be left wanting as far as Internet is concerned.

Let us help you reach the next level with feasible, affordable solutions geared at better efficiency and greater value. We’re in the business of taking care of your business – so let’s do it together.

What About Vox?

What do you get when you combine innovation with expertise and service excellence?

Truth be told, you could get any one of a hundred ISP’s. However, factor in passion, diversity, expertise, a wealth of products catering for people from all walks of life and some out-the-box thinking, and you arrive at Vox. See, we’ve been here a while (23 years to be exact) and in the process, we’ve touched the lives of South Africans everywhere – in doing so revolutionising the digital working world of our humble country.

But let’s scale it back a bit, because you can’t know where you’re going if you don’t know where you’ve been…

We were launched way back in 1988, the same year that satellite hand-held phones were introduced (and a few years before USB Flash Drives and Wikipedia – which makes us feel pretty old). From day one, we were at the forefront of our industry, becoming the first business to launch a company Email Service which utilised a single Dial-Up. Today, we’re one of the largest black-owned telecommunications companies in South Africa, acquiring a handful of strategic partners (most notably Frogfoot) along the way, which has allowed us to grow from strength to strength.

Many brands talk about innovation, but we’ve made it a building block of our success from the very start. We pioneered uncapped ADSL a whole year before any other South African ISP, launched the first Voice Service over ADSL, been at the forefront of Fibre implementation across the country and, when disaster hit, helped revolutionised our working world by championing Work from Home solutions.

Not only have we facilitated the rollout of fast, reliable Internet through cities and ‘dorpies’ across SA, we’ve made a concerted effort to make our presence felt around our country (so much so, you’ll notice we’re proud sponsors of the Emirates Lions Rugby Union). However, while we’re primarily known as the guys you call when you need Internet, we like to believe that our company is so much more…

When talking Vox, you’re actually talking about uniqueness, scalability and a product offering that surpasses anyone else in our industry.

We’ve made it our mission to provide world-class solutions for, well, pretty much anything and anyone.

Each product is part of a bigger picture and surrounded by some of the greatest minds in the industry. Said products aspire to offer value, innovation and cutting-edge advancements to 100% of the country, 100% of the time.

We don’t base these products around connectivity, but rather analyse our unique landscape to determine real problems and offer viable solutions. We’re in the business of making our customers lives better, be it an avid gamer who can’t afford a console to a concerned individual wanting to keep an eye on an elderly loved one.

While our product scope is unparalleled in its vastness, there’s never been a compromise on quality. Instead, we ensure that each division is equipped with the best industry experts to ensure nothing short of excellence. It’s this insistence on quality on every aspect of our business, no matter how big or small, that has allowed us to see consistent growth and a continued delivery of tried, trusted and best-in-class solutions which redefine what an ISP can provide.

Need Fibre for your home? We’ve got you covered, but we’ll also look after your business needs.

Can’t access Fibre? We’ll hook you up with LTE-A, Satellite or DSL.

No power? There’s a UPS for that.

Weak signal? Try a Home Mesh or Cell Booster.

See where we’re going with this?

Our services range from consulting (in the form of Braintree, one of our subsidiaries), to Cloud, Security, Managed Services, Communication, Collaboration, Connectivity and Beyond. Let’s get into it:

  • As far as Managed Services go, our portfolio consists of everything from Managed IT to Hardware Rentals, IT Advisory, Audits and beyond.
  • We boast a team of Security experts, who offer Endpoint, Network Infrastructure, Training, Email Solutions, Risk Compliance and General Assessments (amongst a wealth of others)
  • Looking at Cloud, we can take care of your Computing, Cost Management, Audits, Co-location or Domains/Hosting (in fact, we’re pretty passionate about Cloud, as you can see here).
  • It doesn’t stop there, as our Communications and Collaboration portfolio talks about (see what we did there?) Voice, PBX, Telephone Expertise, Email, Fax – even Gaming (it’s a long list)
  • And, of course, our pride and joy: Fibre (to the Home AND Business), Wireless, LTE, Wi-Fi, Satellite, DSL, SD-WAN – we’re in the business of knowing our business, but we’re also in the business of knowing our connectivity.

(Check out our full Vox Product Stack here)

Our brand has helped small start-ups reach new heights with equipment and software designed with progress in mind. In fact, Vox have facilitated Cloud migration, ushered in a new layers to Email or Web Hosting and made inroads in everything from communication to collaboration, security, mobile, voice and support.

That being said, there’s more to being Vox than purely awesome products.

We find ourselves in a challenging, unprecedented time, one which has proved an eye-opening exercise in introspection. During this previously unfathomable paradigm shift, we as a brand were forced to relook at what defined our organisation, which in turn allowed us to understand what truly matters.

Despite financial and economic restrictions, our Vox brand is immensely proud of the fact that we were never forced to retrench an employee. We persevered, we adapted, we adopted (and advocated for) the concept of Working from Home in its infancy and this, to us, indicates unparalleled brand strength and adaptability. We may have shut our physical doors, but our wheels keep spinning.

It’s this ability to think on our feet and share this knowledge with the world that, to us, is the best indicator of our brand dexterity. We’ve taken the idea of progress made simple and dialled it to 100, in doing so allowing students, employees, businesses and beyond to live easier, work smarter and do better.

Our brand ethos is rooted in an understanding of the unique, diverse nature of our wonderful country – and our mix of staff from all walks of life reflects exactly this. No other organisation in South Africa offers the amalgamation of specialist solutions in a one-stop, easy-to-find shop the way we do. To this day we continue to push out new solutions. Vox is at the forefront of expansion, product development, digital excellence and redefining our local working landscape.

We believe that our brand, our team, our products and our services are bringing world-class digital solutions to the whole of South Africa – and we wouldn’t have it any other way.

Braintree is guiding Africa’s retail sector on their digital transformation journey

Braintree, the consulting and integration division of Vox, has been named as LS Retail Diamond and LS One Gold Partner for 2021, highlighting the company’s expertise and continued successes in helping businesses within the South African and regional retail industry to digitally transform their operations. In addition, Braintree has been elected to LS Retail’s Partner Advisory Council for the first time.

LS Retail is a world-leading provider of all-in-one business management software solutions for retail and hospitality companies across the globe. The LS Retail partner ecosystem has grown steadily over the years and today counts over 380 companies in 88 countries. To become an LS Retail partner, companies need to satisfy a specific set of requirements, including passing official training in the LS Retail solutions.

“We are delighted to have been awarded Diamond Partner status for the third consecutive year. In addition to this prestigious award, Braintree has also been recognised as LS Retail’s best performing partner globally. This demonstrates our expertise in the South African and continental retail industry, and a thorough understanding of LS Retail’s products and solutions. None of this would be possible without our valued customers, with whom we continue to build long-term relationships,” says Heath Huxtable, Executive Head of Braintree by Vox.

The Diamond Partner level is the highest achievement for an LS Retail partner, and is limited to companies who displayed extraordinary dedication to the LS Retail solutions and drove unparalleled sales success during the previous year. The Gold Partner level is limited to companies who displayed extra dedication to the LS Retail solutions and drove notable sales success during the previous year. In addition to the two prestigious awards, Braintree has also been invited to join LS Retail’s exclusive Partner Advisory Council.

“This is a real honour for us – only Diamond partners are nominated to serve on this council, and not all get elected. Being part of the Partner Advisory Board affords Braintree the ability to provide input and feedback directly to LS Retail’s management team, and connect with other leading LS partners from around the world. This means that we can now more actively participate toward the refinement and improvement of the LS Central and LS One products to ensure we continue to meet customer requirements in future,” adds Huxtable.

Leader in African retail transformation

The retail industry operates in a dynamic market, and organisations must be able to respond instantly to changes in customer demands and tastes. This includes digitising operations, opening online storefronts and even using technologies like AI to improve the online shopping experience. As such, retailers are looking for complete end-to-end solutions with high flexibility and ease of use that enables management to run their business centrally from the back office.

Braintree for its part is the largest Microsoft Dynamics company in Africa, with over 26 years of successful implementations experience. The company is a leader in retail solutions, e-commerce, customer relationship management, marketing technology, wholesaling and enterprise resource planning. It further has significant consulting and product capability, including Dynamics 365, Azure, Office 365 and Analytics.

“We’re the only partner in Africa that is authorised to sell, implement, and support both LS Central and LS One, and the only partner in South Africa to have either a Diamond or Gold partner status. The retail industry is a close-knit one, and our growth is being driven by the success we are having with existing customers, which has helped build our reputation in the market. It is a testament to the skills and expertise we have within the company, our work ethos and our commitment to delivery,” says Neville Levinthal, Head of Business Development at Braintree by Vox.

Certified LS Retail partners are experts in retail and hospitality, as well as in the LS Retail products and solutions. They know the local requirements and legislation of the countries where they operate, and offer ad hoc services such as customisations, localisations, project management and technical support. LS Central is integrated into Microsoft Dynamics Business Central and is an all-in-one ERP and Retail system, while LS One is a retail-only system that is ERP agnostic and can be integrated to the customer’s ERP system of choice.

“Before deploying our solutions, our partners play a critical role in helping our customers realise what solutions they need for their business.” says Magnus Norddahl, CEO and President of LS Retail. “At LS Retail, we are incredibly proud of our partners and have at heart to celebrate their outstanding contributions and achievements. By demonstrating deep domain expertise and displaying commitment to the LS Retail products and solutions, our partners excelled this year in delivering the most end-customer value.

“We are proud to recognise and honor Braintree as LS Retail Diamond partner for their ongoing partner-customer relationship, their exemplary use of LS Retail solutions, and their positive impact on our partner ecosystem over the past year.”

Vox and Eutelsat sign distribution agreement for EUTELSAT KONNECT capacity over South Africa

Vox has reached a multi-year distribution agreement with Eutelsat Communications (Euronext Paris: ETL) to extend high-speed network connectivity to South Africa.

With service due to commence at the beginning of June, Vox will leverage the unprecedented operational flexibility and power of EUTELSAT KONNECT, the new-generation high throughput satellite, and Eutelsat’s market-leading service to further grow its satellite customer base.

Commenting on the agreement, Jacques Visser, Head of Wireless at Vox said, “We are delighted to be partnering with Eutelsat in order to provide solutions that connect South Africans by supporting customers, entrepreneurs, and commerce, whilst guaranteeing service excellence. We are confident that Eutelsat’s unparalleled in-orbit assets, together with its unrivaled customer support will be a great benefit to a growing number of customers.”

Philippe Oliva, Chief Commercial Officer of Eutelsat added, “We are pleased to be selected by Vox to enhance and extend its offer of high quality, reliable internet connectivity in South Africa’s digital divide. This agreement cements our position as the leading satellite broadband operator in the country and reflects the attractivity of our EUTELSAT KONNECT satellite in the region”.