Remote work is now a business imperative, and getting it right starts with the right connectivity. Remote work depends on consistent, secure and scalable internet for collaboration, cloud access and customer-facing services. This article explains how organisations can use a mix of fibre, LTE/5G, wireless and satellite options — backed by managed security and strong SLAs — to build a world-class remote workforce.

Why reliable connectivity matters for remote work

Remote work is more than a location change — it’s a change in how work happens. Teams need low-latency video calls, reliable VPNs, cloud-based apps and secure access to company systems. Interruptions not only reduce productivity but can compromise customer service and security. Choosing the right connectivity and support model ensures that employees stay productive whether they’re at home, in a small office or travelling.

Connectivity options that support remote work

Use a mix of technologies to meet varying needs across your workforce. Each option has a role in a resilient remote-work strategy.

Fibre to the Home

Fibre to the Home delivers high-speed, symmetrical performance ideal for heavy users — video conferencing, large file transfers and real-time collaboration. For businesses that require predictable throughput, dedicated Fibre (1:1) removes contention and offers low latency for critical services.

Business Fibre and Contended Fibre

Business Fibre packages balance cost and performance for SMMEs. Contended options reduce costs while still improving stability over legacy DSL, making them a solid choice for many remote teams that do not require full dedicated bandwidth.

LTE & 5G

LTE and 5G provide fast, quick-to-deploy connectivity for mobile workers and home offices where fixed lines are limited. These services are a great primary option in urban areas or a failover solution where continuity is essential.

Wireless & Satellite

For remote or rural locations, wireless and satellite connectivity ensure coverage where fixed-line infrastructure is unavailable. Satellite offers reach; wireless solutions are quick to install and can serve as primary or backup links.

Security and managed services for remote teams

Reliable bandwidth must be paired with security. Managed security services — including endpoint protection, secure VPNs, and centralised policy management — protect remote devices and corporate data. A managed-service model relieves internal IT teams by delivering ongoing monitoring, threat detection and rapid incident response, which is especially valuable for distributed workforces.

Design for resilience: SLAs, redundancy and support

When planning remote-work connectivity, consider service-level agreements and support. For teams running business-critical applications, dedicated Fibre with comprehensive SLAs (for example, industry-standard uptime guarantees) provides predictable performance. For mixed environments, use LTE/5G or wireless as temporary or permanent failover to preserve business continuity. 24/7 support and clear escalation paths reduce downtime and restore productivity quickly.

Practical considerations for IT and business leaders

  • Assess bandwidth needs per role: not all staff have the same requirements.
  • Mix technologies: combine Fibre, LTE/5G and wireless to balance cost and resilience.
  • Centralise security: apply consistent policies for remote endpoints and enforce multi‑factor authentication.
  • Plan installation and upgrades: some options are quick to deploy (LTE/5G, wireless), while Fibre installations may have longer lead times but deliver better long-term performance.
  • Choose transparent offerings: select providers that clearly state contention ratios, SLA terms and support hours to avoid surprises.

How Vox can help enable your remote workforce

Vox offers a portfolio of connectivity and managed services designed for businesses enabling remote work:

  • Dedicated Fibre for organisations needing uncontended 1:1 bandwidth and low latency.
  • Business and FTTH packages for more cost-efficient, reliable home-office connectivity.
  • LTE/5G and wireless options for fast deployment and failover capability.
  • Satellite where fixed-line options are not feasible.
  • Managed security and 24/7 support to protect remote endpoints and reduce IT overhead.

These services are supported by clear service descriptions and SLAs intended to give businesses the visibility and assurance they need when building distributed teams.

Ready to make remote work reliable and secure for your people? Speak to a Vox specialist to design a resilient, cost-effective connectivity and security plan tailored to your workforce.

Frequently Asked Questions

What is the best connectivity option for remote work?
It depends on the user’s needs. For heavy collaboration and low latency, dedicated Fibre or FTTH is best. For flexibility and quick deployment, LTE/5G or wireless are effective. Many organisations use a hybrid approach.

How quickly can remote workers be connected?
LTE/5G and wireless solutions can be deployed quickly, often within days. Fibre installations depend on local infrastructure and lead times but offer superior long-term performance.

Can I use wireless or satellite as a permanent solution?
Yes. Wireless and satellite are viable permanent solutions where Fibre isn’t available, though they may have different latency and contention characteristics compared with Fibre.

What security measures should remote workers use?
Use managed endpoint protection, enforce multi‑factor authentication, deploy secure VPN access and ensure regular patching. A managed security service can centralise these controls and monitor threats.

What SLAs should I expect from a provider?
Look for clearly defined SLAs covering uptime, response times and support hours. For critical services, higher-availability SLAs and dedicated support are recommended.