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Why is my account suspended?
Your services will be suspended when your payment is overdue and your account remains in arrears.
You will receive notifications via email and SMS advising you of a failed or late payment.
Services will be reactivated once your payment reflects on your account.
You can make an immediate payment via the Customer Zone.
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Customer Zone
Customer Zone
Next-level self-service made easy.
Take control of your account and services with our Customer Zone.
- Explore our latest promotions
- Manage your account with ease
- Access invoices and statements conveniently
- Upgrade, downgrade or cancel your services
- Track your orders and deliveries
- Enjoy a range of helpful resources