You can cancel your services via the Customer Zone or by sending an email to cancellations@voxtelecom.co.za

Step 1: Log in to the Customer Zone

Step 2: Enter your Mobile Number

Enter mobile number e1737555717912 | Vox | Cancel Your Service Enter mobile number e1737555717912 | Vox | Cancel Your Service

Step 3: Enter OTP

Enter OTP e1737555695795 | Vox | Cancel Your Service Enter OTP e1737555695795 | Vox | Cancel Your Service

Step 4: Click on Account / Payments and Billing

Select Account Payments and Billing | Vox | Cancel Your Service Select Account Payments and Billing | Vox | Cancel Your Service

Step 5: Click Request Cancellation

Request Cancellation | Vox | Cancel Your Service Request Cancellation | Vox | Cancel Your Service

Step 6: Select Service to Cancel

Select Service | Vox | Cancel Your Service Select Service | Vox | Cancel Your Service

Step 7: Select Cancellation Date and Continue

Cancellation Date | Vox | Cancel Your Service Cancellation Date | Vox | Cancel Your Service

Step 8: Complete form with Information and Cancellation Reason, and Continue

Contact information | Vox | Cancel Your Service Contact information | Vox | Cancel Your Service

Step 9: View Completed Cancellation Request

Cancellation Logged | Vox | Cancel Your Service Cancellation Logged | Vox | Cancel Your Service
[vc_vox_toast toast_heading=”Important:” body_text=”Only written cancellations submitted by the nominated contact person on the account can be accepted.” icn_text=”info” icon_color=”bright-blue”]

You can cancel your Cancellation Request

Cancel Request | Vox | Cancel Your Service Cancel Request | Vox | Cancel Your Service