World-Class Communication, Delivered Simply

Business Voice By Vox

With Vox’s Voice and Unified Communication solutions and services, we can help you create a resilient, secure and highly productive workplace that ensures business continuity and improved customer and employee experience, while reducing costs.

  • Highest quality network
  • Tailored solutions
  • Highly cost-efficient rates
  • Fully redundant network
  • Cloud hosted
  • 24/7/365 support and Fraud Monitoring
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Next generation business phone systems

PBX

Vox provides a variety of PBX solutions, from open-source to proprietary, Cloud-based or on-premises, tailored for seamless communication. With flexible financing, bundled options, and pay-per-user models, Vox ensures cost-effective PBX implementation.

  • Solutions for any business requirement
  • National offices with certified engineers
  • Complementary product suite
  • Secure Vox-Owned infrastructure
Elevate your business with 3CX

3CX Cloud

3CX, a global cloud PBX leader empowering 600,000+ customers across 190 countries for nearly 2 decades. As one of the largest 3CX partners in South Africa, let Vox accelerate your business growth.

Experience a comprehensive communication platform including Live Chat, WhatsApp, Facebook, SMS, and Video Conferencing. Partnered with giants like Yealink, SNOM, and Gigaset, Vox offers tailored solutions for businesses of all sizes.

  • Secure Open Standards Platform
  • Integration with Popular CRM and Helpdesk Systems
  • Take your Extension Anywhere with 3CX iOS & Android Mobile Apps
  • Advanced Call Queuing Functionality
  • Connect to the Vox Network with Ease
  • Integrated Video Conferencing
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A Quick and Easy Way to Integrate Voice Calling into Teams

Microsoft Operator Connect

By enhancing the integration of Vox’s low-latency, quality-controlled Voice Network with Microsoft Teams, Operator Connect offers streamlined, fully-managed Vox Voice services and radically improved call quality.

With Operator Connect, users can make, receive, transfer, forward and put a Voice call on hold from any location via a Teams-enabled computer or smart device.

  • Pain-Free Voice Communications
  • Quick and Easy Deployment
  • Flexible Migration
  • 24/7/365 Support
  • Up to 60% Voice Savings
Connecting you to your customers and unifying the communication journey

Smartz Solutions Cloud-based,
Omni-channel Contact Centre Platform

Smartz Solutions is a cloud-based omnichannel CCaaS/UCaaS solution disrupting the contact centre market across South Africa, Africa, Europe and the USA.

Smartz Solutions contact centre technology is designed to reduce your total cost of ownership (TCO) and increase your ROI, while improving both client and employee experience at the same time. Experience pure magic through a feature-rich and future-proof cloud-based omnichannel solution.

  • Enhanced communication across all channels
  • Improved customer experience and workforce empowerment
  • Improved efficiency and cost-saving
  • Data-driven insights and regulatory compliance
  • Streamlined and optimised integration
  • Flexibility and scalability
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Resilient, scalable Microsoft Teams voice solutions for complex environments

Microsoft Direct Routing

Empower your organisation with flexible, customisable voice connectivity via Microsoft Teams Direct Routing. Connect your existing SIP trunks or PBX systems through a Session Border Controller (SBC) for full control over call routing and media paths—ideal for businesses with legacy infrastructure or hybrid environments.

  • Customised paths with failover and local calling support during outages.
  • Integrate existing phones and combine with Operator Connect for cost efficiency.
  • End-to-end encryption, MFA, and audit-ready logs for regulated sectors.
  • Managed or on-premise SBCs tailored for fast, scalable setup.

Ready to optimise Teams telephony? Contact Vox for a custom Direct Routing assessment and unlock resilient, scalable voice solutions today.

Transform your business communications with ACS

Azure Communication Services

Unlock innovation with Azure Communication Services (ACS), Microsoft’s PaaS for embedding voice, video, and chat into custom apps.

Extend Teams Phone beyond PBX with AI-powered interactions, CRM integrations, and seamless interoperability—without replacing your core systems. Vox simplifies ACS for contact centres, mobile workflows, and more with flexible pricing and low-code APIs.

  • Custom Voice & AI: Embed voice with AI features like transcription and call recording in your apps.
  • Omnichannel & Scalable: High-quality video, SMS, and chat with Azure-grade security and auto-scaling.
  • Flexible Deployment: Hybrid UCaaS options plus fast, low-code development and Vox support.

Transform your business communications with ACS. Schedule a Vox demo to explore tailored integrations and boost ROI.

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