This voice call solution is one that really works for business, not the other way round. With Uncapped Voice, you can put an end to rapid phone bill escalation: pay per number of concurrent calls required per site (in increments of 5, 10 or 15), while enjoying an unlimited number of calls to all South African destinations and popular international destinations. Keep your geographic-based number (011, 012, etc.), and enjoy 24/7 year-round support – all with the added security of a solid service level agreement with guaranteed response times from our skilled technicians.
With Uncapped Voice you have fixed monthly charges that cover both voice calls and line rental. So, no more nasty surprises at month-end.
Routing of all voice types including cellular, local, regional, national, international, Vox on-net and inbound.
We use a call quality rating system to measure all calls through our network. We maintain an industry-approved 3.8 and higher, meaning great call quality.
Geographic number porting lets you keep your number, while consolidating your services into a single central IP network. And, it’s compatible with all PBX systems.
For 10 and 15 channel services, dedicated last mile (fibre or wireless) into the Vox network is a basic requirement. For 5 channel service, either dedicated or contended last mile services like ADSL is a basic requirement.
Provided that written confirmation is received from the main customer contact, Vox will unblock the destinations and apply a low call charge for calls to those destinations.
Yes, GNP (geographic number porting) legislation allows for the porting of geographic numbers (like 011, 021, 031, etc) to registered entities like Vox. Unfortunately, non-geographic numbers (like 0800, 0860, 0861, 087) cannot be ported at this time.
Yes, by installing a Vox supplied voice gateway we can connect to any PBX.
Outbound call centres are excluded from this service.