Have a conversation with your Gran about how to bring Vox Home Fibre into her life, and open up her eyes to these five ways that Fibre can make her life easier. The great news is that it can also come with a passport to Vox Rewards, for even more benefits!
This article explains why having a Fibre line at home is generally a much better, more predictable and more enjoyable way for any grandmother to stay connected than constantly having to top up her mobile data.
Imagine sitting with your grandmother chatting over some tea or coffee and a couple of rusks. When you arrived, she was watching one of those funny cat videos on her phone, and you briefly closed your eyes, because you know how much data this chews up.
You also know that she is just going to buy more data via her banking app on her mobile phone when it runs out, which is going to chew up money from her pension. She needs to know that there’s a smarter way to consume data! And your gran is already more tech-savvy than she thinks she is – after all, you taught her how to use her banking app, right? And so you brace yourself for the inevitable conversation that is going to follow – because bringing it up is the right thing to do.
“Gran,” you say, wishing that this time she’d listen to you, “why don’t you let us help you to get Fibre installed?”
Her standard answer is to say: “…Because it’s too much bother!”
But today is your lucky day, because instead, she replies: “But why would I pay for Fibre when my phone can use data and I can buy it quickly and easily?”
It’s a fair question, so let’s give it a fair answer.
Here’s an article for anyone out there who’s interested in trying to help their grandmother (or any other elderly relative or friend) to get Fibre.
Independence, Connection and Peace of Mind
For many older people, the best benefit of Vox Fibre isn’t the speed or the technology – it’s the peace of mind. Knowing that we can call family without interruptions, stop worrying about surprise data costs and start watching a whole new world of our favourite programmes on our time, all makes life simpler, easier and more enjoyable.
And when those beautiful grandchildren call from across the country, people with Fibre can answer without panicking that they will run out of data and the call will suddenly end.
So that’s it, really – that’s the first message! Fibre brings your grandmother major peace of mind compared to mobile data, because the calls won’t drop and the viewing experience is smooth.
What is Vox Fibre? A Simple Explanation
Here’s a good way to explain things to someone who is a little afraid of technology.
Think of Vox Fibre as being like a steady pipe that brings the internet into our homes. Once it’s connected, the house has a reliable, continuous supply of data; it’s not acquired in smaller amounts that can run out quickly.
With Vox Fibre, the internet is fixed to the home and available for everything: browsing on a user’s phone on Wi‑Fi instead of eating into their mobile data; video calls to family; banking; online grocery shopping and streaming their favourite shows. Also, users will be able to plan their finances better by enjoying a fixed monthly cost versus topping up mobile data.
Mobile data is like buying pre‑paid airtime over and over again. Each time a user wants a little more internet, they top up. The costs can be unpredictable and, especially if they stream video, use WhatsApp video calls or have a grandchild on the line, the totals can ramp up quickly.
Vox Fibre, in contrast, is a fixed monthly cost. Users know what they will pay each month and they can budget for it. For people on a tight household budget (and who isn’t these days?), that predictability brings tremendous peace of mind. No last‑minute top‑ups, no nasty surprises on the banking statements, and no panic when a call drops because they ran out of data.
And so the second message for your grandmother is this: paying a steady amount for Fibre often works out cheaper – and definitely feels less stressful – than constantly buying small amounts of mobile data that can quickly add up.
Never Run Out of Data, Especially When Chatting to Family
Here’s a conversation that could explain more on the ‘Internet = water’ analogy:
“Gran, did you ever think about getting Fibre installed? Then we’ll never be cut off again in our phone chats when I go back to Joburg after the holidays.”
“How does it work, my sweetheart?”
“Gran, you can think of Fibre as being like a garden tap that gives us water whenever we want it. Mobile data is like carrying bottles of water from the shop. When the bottles are empty, we have to buy more. But with Fibre, we pay once every month and the internet is always there for video calls, sending messages and watching those funny cat videos – and so much more! There is always ‘water in the pipes’. It makes things easier and often saves money.”
“Oh, that’s easy to understand. Let me think about it…”
One of the best things about a home Fibre line is that users won’t suddenly ‘run out’ in the middle of an important call. Picture this: your older sister calls your gran to show her the new baby (her great-granddaughter, such awesomeness!) over video.
With mobile data, your gran might get that dreaded message: “You’ve used all your data.” With Fibre, the video call keeps going (until the baba gets hungry and starts crying, of course; that’s always one guaranteed way to end a video phone chat with a baby in the mix 😊).
But before the baby starts crying, that steady connection makes long video calls with relatives in other parts of South Africa, or overseas, far more reliable than using mobile data.
And there’s the third message: your gran can always stay in contact with her loved ones and friends, because her data won’t run out even for video calls.
Streaming on Your Own Time: More Entertainment Choices
Does the following conversation sound familiar?
“There’s nothing to watch on TV these days – it’s all just repeats. It’s very boring.”
“Gran, if you just get Fibre instead of relying only on [Cable TV option], then you can watch a huge variety of shows and movies for a really good price. All you have to do is get Fibre from Vox, and then separately engage with the streaming service for a small additional separate cost from them as well.”
“Hmmmm. I’m not convinced yet. I don’t like change.”
Do today’s grandchildren even remember those (feels like long-ago) days when people routinely had to wait for their favourite show at a set time? Well, that’s what today’s grandparents remember – it’s what they grew up with. But they’re missing out on worlds of entertainment possibilities in the form of streaming services, and they don’t always know it!
With a Fibre connection (as younger people know), users can add streaming services for a reasonable extra fee and watch hundreds of movies and TV shows whenever they like, with no fixed TV schedules. Not to mention the fact that they can watch on a laptop, tablet or phone as well as the TV. For anyone who is hard of hearing, watching on their phone might actually help, because they can increase the volume close to their ears (just a thought).
In addition, streaming on Fibre is smooth and convenient, offering a great viewing experience for documentaries, vintage movies or the grandchildren’s cartoons (another thought!).
So there’s the fourth message: Fibre opens up access to streaming services, which massively increases your gran’s entertainment options – and the family, when they come to visit.
Vox Rewards: Small Perks that Add Up
Signing up for Vox Home Fibre can also open the door to Vox Rewards, which is a great added bonus! Vox Rewards is a discount loyalty programme available to new and existing Vox Fibre to the Home customers.
The Vox Rewards programme opens access to a wide range of lifestyle benefits, which are not simply telecoms-related products.
Those little savings can be super-helpful for anyone watching their monthly budget – click here to find out more.
And there’s the fifth message for your gran: Vox Rewards gives her access to free rewards every month, to give her a little extra help with her budget in certain designated areas – not to mention giving the grandkids discounts on fast foods!
A Note from a 100% Real-life Conversation…
Let’s end on a humorous note. Here’s a real-life short conversation that took place somewhere in the Cape.
“Mom, you need Fibre in your life.”
“But what are you talking about? Your dad and I eat a high-fibre cereal every morning!”
[Editor’s note: 😊!!!]
Here at Vox, we can’t offer official commentary on cereal, but we can point you – on behalf of your grandmother – in the direction of our latest deals. Why not explore this page to find the deal that’s best for her?
She just has to go onto the Vox home page (www.vox.co.za) and enter her address to see if Home Fibre is available in her area, and what packages are available.
Look out for the specials – and don’t forget to have a look at the possibilities offered by Vox Rewards!
FAQs (specially geared to be grandparent-friendly)
Will Vox Fibre stop me from running out of data during calls?
Yes. With home Fibre you won’t run out of a small mobile data bundle during calls or streaming at home. Fibre gives a steady connection with no daily top‑ups.
Will Fibre cost more than my phone data?
The monthly fee for Fibre is fixed, so it’s easier to budget. Over time, the unpredictability of frequent mobile top‑ups can definitely add up to more than you would pay for Fibre. A Fibre package is usually the better value if you use the internet for calls, streaming and regular browsing.
If you find that you regularly run out of data and have to top it up a few times during every month, it would be a valuable exercise to look at your bank statement and see how much you really spend on mobile data every month with such top-ups – the answer might surprise you.
Can I use my phone when Fibre is installed?
Yes. Your phone can connect to your home Wi‑Fi and won’t use mobile data while connected to the Fibre Wi‑Fi.
Do I need to be tech-minded to use Fibre?
No, not at all. Once the Fibre is installed, your Wi‑Fi will work like any other home appliance: you turn it on and connect. If you need help, you or a family member can contact Vox support – call 087 805 0500 and they’ll help you set things up.
Do I need extra equipment to stream movies on my TV?
Many smart TVs can stream directly. For older TVs, you can frequently use a streaming device (like a small set‑top appliance) that you can buy, which will effectively turn many older TVs into a ‘smart TV’. Vox support can advise which devices work best.
Can I watch the same streaming (internet-based) shows on my TV and my phone?
Yes. With Fibre, streaming services work well on both your TV and your phone. You can watch on the big screen or carry the phone to anywhere in the house; it’s up to you.
Is streaming included in the standard Fibre package from Vox?
No, Vox doesn’t offer streaming services but they are quite easily available as separate add‑ons.
What about when the power goes out?
Like most home equipment, Fibre relies on electricity. If the power is out, internet services will be affected unless you have a backup power option. Backup options today – in the form of an uninterrupted power supply, or UPS – can be relatively inexpensive and can make a real difference to your comfort levels during power outages. That’s worth discussing with someone in your family.
What is Vox Rewards and how do I benefit from it?
Vox Rewards is a lifestyle loyalty programme that offers qualifying Vox customers discounts in a number of categories including groceries, retail, online shopping, travel, fast food and much more. Check with Vox support for current rewards and how to enrol. Click here to find out more.
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