Get Business Calling that (Actually) Works with Vox Voice

Still stuck with clunky PBX systems, laggy VoIP calls or overpriced legacy telcos? Vox Voice gives businesses a cleaner, modern way to handle calls — across Teams, cloud PBX, SIP, mobile extensions and hosted voice platforms — without the installation drama, lock-ins or hardware headaches.

Whether you’re running a call centre, a multi-branch office or a lean remote team, Vox gives you one voice platform that scales, integrates and just works.

First off – what is Vox Voice?

Vox Voice is a business-grade calling solution that replaces outdated phone systems with cloud-based voice, Teams integration, SIP trunks, hosted PBX and call centre tools — all backed by Vox’s national network and support.

Why Businesses Choose Vox Voice

1. Ditch the Hardware, Keep the Numbers

No PBX boxes. No technicians crawling in ceilings. Vox migrates your voice to the cloud and keeps your existing numbers live — instantly.

2. Teams Calling, Sorted

Already using Microsoft Teams? Vox plugs PSTN calling straight into your Teams setup via Operator Connect or Direct Routing — no third-party hacks.

3. Hosted PBX with Real Features

Auto attendants, call routing, hunt groups, extensions, voicemail-to-email, call recording — all managed from one dashboard. No per-desk hardware.

4. SIP Trunks for Existing Systems

If you’ve already invested in a PBX, Vox powers it with carrier-grade SIP. More calls, less spend, no dependency on outdated copper lines.

5. Call Centre Ready

Need agent dashboards, call queues, reporting or monitoring? Vox Voice scales from 5 users to 500 without complex deployments.

6. National Footprint, Real Support

Local engineers, 24/7 support and a network built for uptime. Not some white-label import with a ticket backlog.

Who Vox Voice Is Built For

  • Businesses dumping copper, ISDN or legacy PBX
  • Companies moving to Microsoft Teams voice
  • SMEs wanting cloud PBX without CapEx
  • Multi-branch or hybrid workforces
  • Call centres needing scalable seats
  • Enterprises tired of Telkom dependencies

Frequently Asked Questions

Q: Can I move my existing business number to Vox Voice?
Yes — Vox ports geographic and non-geographic numbers with zero downtime.

Q: Do I need hardware or on-site PBX equipment?
No. Hosted PBX and Teams calling run in the cloud. SIP can work with your current system if needed.

Q: Does Vox Voice support remote and hybrid staff?
Yes — extensions work from mobile, desktop, Teams, softphone or desk phones.

Q: Is call recording and reporting included?
Available as part of the hosted PBX or call centre add-ons.

Q: Can I integrate voice with Teams, CRM or call centre tools?
Yes — Vox supports Teams integration, SIP connectivity, and API-based add-ons.

Old phone systems waste money and stall productivity. Vox Voice gives you modern calling over a network built for business — with Teams, PBX, SIP and hosted voice options that scale without infrastructure, capex or chaos.

Upgrade your business calling — without replacing your entire phone system.
Talk to Vox about cloud voice, Teams calling or SIP migration today.