Press Release

Vox Launches Kiwi Wireless to Bring Fibre-like Broadband to South African Homes

Posted on 4 December 202516 December 2025 by Nikita Appelman

Uncapped, unshaped data with no fair use policies, Kiwi Wireless is about to change the face of connectivity in South Africa

Vox, a specialist provider of top-class internet and voice solutions for homes and business, has announced the launch of Vox Kiwi Home Wireless, a new consumer broadband service that delivers a fibre-like experience without the need for trenching or cabling. Powered by Tarana’s next-generation technology, Kiwi offers speeds of 50 Mbps, 100 Mbps, and up to 200 Mbps, on an uncapped, unshaped and unthrottled line.

Fibre-like Speeds where Fibre Can’t Reach

Designed for South African households that don’t have access to fibre and where installation is prohibitively slow or expensive, Kiwi Wireless offers customers a simpler wireless alternative. One that delivers exceptional connectivity without the need for extensive infrastructure or disruption.

“Consumers have told us that they want fibre-quality internet without the hassle and with no fair-use policies or unpredictable throttling,” said Nikita Appelman, Product Manager for Wireless at Vox.

“Vox Kiwi Home Wireless is a smooth and simple alternative to disruptive trenching or fibre installation delays, offering consistent, high-quality connectivity people can rely on. Installation is also painless – a small, flat panel antenna is mounted on the roof connected to a router inside the home.”

The result is consistent connectivity for streaming, remote work, online learning and smart home devices, without the disruption of trenching or digging.

Affordable Costing

Vox Kiwi Home Wireless is also launching at an affordable price point, making it an accessible choice for consumers. It costs R849 per month for the 50 Mbps service with installation priced at just R999 as a once-off fee.

This upfront cost is competitive, lowering the barrier to entry for households wanting a trusted connectivity solution that doesn’t leave their wallet gasping. The 100 Mbps service is available for R1,039 a month and it is possible to upgrade to the 200 Mbps option if the home fits specific conditions, such as proximity to high sites.

Vox has a proven track record. The Service spans more than five million homes across South Africa, spanning both major metros and smaller towns.

“Vox Kiwi Home Wireless is giving South Africans more choice,” says Appelman. “If you can’t get fibre or you don’t want the wait and disruption that comes with installing fibre, then you can use Kiwi to get connected almost immediately. The service is fast and consistent and is designed to deliver high-quality connectivity.”

Vox Kiwi Home Wireless with the Vox backing, brings unmatched quality and reliability and a fresh and innovative new product offering to the South African consumer.

Available to order from 19 November 2025, with installations handled directly by Vox’s national support and service teams, Kiwi Wireless is the perfect fit for consumers who want access to the digital lifestyle without having to hurry up and wait for fibre.

Kiwi Wireless offers choice – a way to access a modern, connected lifestyle even when fibre isn’t feasible. With transparent pricing and uncapped data, it’s a practical, future‑ready option for many South African homes.

Ready to stop waiting for fibre? Discover Kiwi Wireless and order here:

FAQs

What is Vox Kiwi Home Wireless?
Vox Kiwi Home Wireless is a fixed wireless consumer broadband service using Tarana technology that delivers fibre-like speeds (50/100/200 Mbps) without trenching or cabling.

Is the data capped or throttled?
No. Kiwi is uncapped, unshaped and unthrottled, and it does not have a fair‑use policy.

How is Kiwi installed?
A small flat panel antenna is mounted on the roof and connected to a router inside the home. Installation is managed by Vox certified teams.

Who is Kiwi best suited for?
Households without access to fibre, properties where trenching is expensive or disruptive, renters, and anyone needing a quick, reliable broadband solution.

Does Vox provide support and maintenance?
Yes. Vox handles installation and ongoing support through its national service teams.

How do I check availability at my address?
Visit the Vox Kiwi product page and enter your address to check coverage and order options: https://www.vox.co.za/wireless-to-the-home/

Vox Loyalty Rewards Programme: Helping Households Save More on Everyday Deals

Posted on 3 December 20255 December 2025 by Claire Williamson

Introducing the Vox Loyalty Rewards Programme…!

Vox, one of South Africa’s leading internet and communications companies, has launched a free, tiered loyalty programme that rewards customers with instant value discounts across groceries, fast food, retail, travel, technology and education.

Delivering everyday savings to customers, the programme launches with two tiers – Bronze and Silver – and is free for qualifying customers, offering impressive vouchers and discounts that have an immediate financial benefit.

“The Vox loyalty programme rewards customers for great payment behaviour and for being long-standing users of our products and services,” says Claire Williamson. Senior Product Manager – FTTH at Vox. “The programme is designed to provide our users with tangible benefits they can use to save money and improve their quality of life, every day.”

Customers qualify for the programme by being a Vox fibre-to-the-home subscriber and paying their account consistently via debit order. It is being launched in partnership with a specialist loyalty platform that manages established brand relationships across South Africa, and will provide customers with access to digital coupons, vouchers and discounts from the outset. This means Vox customers can save money instantly on the items they purchase every week rather than niche benefits or gimmicks.

At launch, the programme introduces two tiers – Bronze and Silver – with Gold and Diamond tiers to follow, and the savings are substantial. Silver tier members will have access to grocery coupons of up to R1,250 per month at leading retailers, while Bronze tier members will enjoy monthly fast-food vouchers and retail gift card discounts of around 10%.

Vox developed the programme to address two business realities. The first, a need to retain customers where non-payments are often the cause of churn. The second, is to provide even more value to customers in a saturated fibre market where differentiation and customer care make a difference. Incentivising customer payment choices and preferences and recognising those who have remained with the company are a smart way to reward loyalty and build engagement.

“We want our customers to know how important they are to our business and longevity,” says Williamson. “Their commitment to our brand should be recognised with rewards that show our commitment to them.”

From the moment customers join Vox, they can start redeeming real savings with more value unlocked as they move through the different loyalty tiers. Vox will be consistently refreshing the offers and vouchers on offer and testing new categories, like dining and health and wellness, to keep the experience dynamic and fun.

The Vox rewards model is deliberately straightforward: customers qualify by being a Vox FTTH subscriber who pays their account consistently via debit order and can immediately begin accessing benefits. Membership is free, with rewards scaled by points earned, reinforcing Vox’s position as a market differentiator in the ISP industry as the first to offer a free rewards system.

“Households need real savings, not gimmicks,” said Williamson, Vox. “By working with loyalty rewards partners, we’re bringing grocery, food and retail value straight into the homes of our fibre customers. It’s a benefit you can use every week, and it grows the longer you stay with us.”

Why not register today to start enjoying the benefits available to you through Vox Rewards? Visit our website at https://benefits.voxrewards.co.za – the process of signing up and participating in the programme is simple!

Join the Vox loyalty programme – check your eligibility and explore your Rewards!

Frequently Asked Questions

Who can join the Vox loyalty programme?
Qualifying customers are Vox Fibre to the Home subscribers who pay their accounts consistently via debit order.

Is there a fee to join, and how do I register?
There is no fee to join – membership is free for qualifying customers. Visit our website at https://benefits.voxrewards.co.za – the process of signing up and participating in the programme is simple!

What rewards are available at launch?
The programme launches with Bronze and Silver tiers. Bronze members receive monthly fast-food vouchers and retail discounts; Silver members additionally get access to grocery coupons to the value of up to R1,250 per month.

How do I move from Bronze to Silver (or higher tiers)?
Rewards scale with points earned for consistent payments and tenure. Continue paying by debit order and maintain good payment behaviour to progress through tiers.

How do I redeem my vouchers?
Vouchers and coupons are issued digitally via the Rewards platform and can be redeemed at participating partner retailers according to each offer’s terms.

Which retailers and partners are included?
Vox has partnered with a specialist loyalty platform that manages established brand relationships across South Africa — participating retailers will be listed in the rewards portal and updated regularly.

Who can I contact for help with rewards or eligibility?
Contact Vox customer support for questions about eligibility, account status or voucher redemption.

Vox re-enters the security arena with global leader Sophos

Posted on 29 October 202530 October 2025 by Audrey Vadival

By Audrey Vadival, Head of Division: Security and Value-added Services

Vox is pleased to announce the launch of its new cybersecurity division in partnership with global cybersecurity leader, Sophos.

The Vox-Sophos cybersecurity partnership expands Vox’s long-standing position as a trusted ISP into a full-service digital guardian, offering South African companies an integrated portfolio of connectivity, communication and protection solutions.

Key highlights:

Comprehensive protection: Firewalls, endpoint security, MDR, XDR and Phish Threat solutions all integrated within Vox’s managed security offering.
AI-powered defence: Proactive threat hunting, deep learning analysis, and automated response capabilities.
Integrated simplicity: Unified Sophos Central dashboard consolidates all alerts and data across third-party tools with the XDR and MDR offerings.
Security awareness training: Automated phishing simulations and targeted education to turn employees into first-line defenders.
Accessible pricing: Vox pricing and fibre/firewall bundles for South African customers

The move is a response to a growing need in the market. Cyberattacks are growing more sophisticated and frequent in South Africa, with the country remaining one of Africa’s most targeted for cybercrime.

According to the BDO Global Risk Landscape Report 2025 and Allianz Risk Barometer, companies have faced an average of 2,114 cyberattacks per company per week in 2025 – a year-on-year increase of 14%. The Sophos State of Ransomware in South Africa 2025 report put a price tag on the threat – the median ransomware demand rose from R2.8 million in 2024 to R18 million in 2025 while the median payment nearly tripled to R8.3 million.

Vox’s partnership with Sophos brings enterprise-grade cybersecurity within reach for local companies of all sizes. Small to medium enterprises (SMEs) through to corporates can benefit from a portfolio of solutions designed to combine proactive threat hunting with round-the-clock monitoring and simplified management.

We’re connecting and protecting companies. Our partnership with Sophos gives us the ability to create world-class security solutions which leverage next-generation protection capabilities like AI within a local, managed services model that makes high-end protection both accessible and affordable.

Vox’s new cybersecurity arm forms part of our broader strategy to evolve from a pure connectivity and communications provider into a holistic managed service and security partner. The focus is simple – secure the connection, secure the data, protect customers – and it builds on the foundation of trust Vox has already built with our growing customer base.

Our customers already trust us with their communications and connectivity, and it makes sense to extend that trust into cybersecurity. Sophos has a robust and relevant solution portfolio that ensures we can deliver a synchronised security stack that protects every part of the digital journey, from the connection to the user.

The value proposition within the partnership rests in Vox’s ability to combine advanced technology with real-world simplicity. One dashboard, one licence and one provider, with multiple solutions integrated smoothly through Sophos Central. Companies can monitor and respond to threats rapidly with a single, unified view.

Vox will be offering a suite of five Sophos products which are designed to work together to prevent, detect and respond to modern threats.

The Sophos XGS Series firewall, launched earlier this year, offers AI-powered threat prevention and zero-day defence, while Sophos Intercept X combines deep learning AI and anti-ransomware for rapid threat detection and defence.

Sophos MDR delivers 24/7 expert-led security as a service with proactive threat hunting and rapid incident response. Sophos XDR provides visibility across all critical attack surfaces, including third party tools, while Sophos Phish Threat helps you stay ahead and prevent expensive mistakes by proactively educating your workforce

According to Pieter Nel, Sales Director SADC at Sophos South Africa: “The threat landscape in South Africa continues to intensify, and organisations are looking for a partner that can simplify cybersecurity while still delivering enterprise-grade protection.

“Our partnership with Vox brings the full strength of Sophos’ MDR, XDR and AI-driven technologies directly into a locally managed service model, making advanced cyber defence accessible to businesses of all sizes. Together, we are ensuring South African organisations can detect and stop ransomware and other cyberattacks before they cause disruption or financial damage.”

Vox, a Gold Partner for Sophos, offers highly competitive pricing and flexible security bundles which combine fibre and firewall protection in one accessible package. Starting from October 2025 with the ‘Securing Your Connectivity’ promotion, Vox is making enterprise-level security affordable to South African companies while providing local support and expertise.

Businesses are dealing with complicated threats and sophisticated attacks and are at constant risk, so our mission is making their lives easier. You don’t need a large team or multiple IT vendors, just one partner with the right security tools, and that’s us.

To learn how the Vox Sophos cybersecurity partnership can protect your business, contact Vox for a tailored security assessment and a quote for managed security services and fibre/firewall bundles.

Recommended next steps for businesses

Assess current exposure: Identify critical assets and where detection blind spots exist.
Consider a managed approach: If you lack in-house security resource, managed XDR/MDR can significantly reduce risk.
Combine connectivity and security: Explore Vox’s firewall and fibre bundles for simplified billing and integrated support.
Train staff: Add security awareness training to reduce phishing and social engineering risk.

FAQs

What is the Vox Sophos cybersecurity partnership?
The Vox Sophos cybersecurity partnership is a local managed security service combining Vox connectivity with Sophos enterprise-grade tools (XGS firewall, Intercept X, MDR, XDR and Phish Threat) to protect South African businesses.

What cybersecurity solutions are included in Vox’s offering?
Vox offers Sophos XGS firewalls, Intercept X endpoint protection, Sophos MDR (24/7 monitoring & response), Sophos XDR (cross-surface visibility) and Phish Threat security awareness training, all managed via the Sophos Central dashboard.

Who should consider Vox managed security services?
SMEs through to large corporates that want simplified, enterprise-grade protection—organisations without large in‑house security teams, or those seeking 24/7 threat hunting, AI-driven detection and consolidated management.

How do I get started or request a quote?
Contact Vox’s security team for a tailored security assessment and pricing. Vox offers competitive fibre and firewall bundles (including the “Securing Your Connectivity” promotion from October 2025) with local support and implementation.

Vox launches 10Mbps uncapped fixed-LTE service for cost-conscious consumers

Posted on 26 May 20231 August 2024 by Chris Boshoff

25 May 2023, Johannesburg: A growing number of South African consumers are reducing spending as economic conditions worsen, and connectivity is one of the areas where they are cutting costs. In response, Vox, an integrated ICT and infrastructure provider, has announced the launch of a 10Mbps Uncapped fixed-LTE solution that will provide them with cost-effective internet connectivity.

“When the Covid lockdown was initially put in place, people signed up for whatever connectivity solution was available in order to be able to continue working from home, including for example using data dongles with SIM cards. This was especially the case in areas where there was no fibre network coverage. However, over time these users have come to realise that continuously having to top up data bundles is not as cost-effective as an uncapped connection,” says Chris Boshoff, Senior Product Manager: LTE at Vox.

However, with lockdown restrictions eased, many organisations have turned to hybrid working, while others have called on their employees to return to the office full-time. In both cases – and with affordability being the top priority – consumers are reassessing whether they have the right connectivity for their current needs and budget.

Boshoff says that apart from the increased expense of top-ups, there is also the inconvenience factor – not everyone uses online banking and many people still need to go to a physical store in order to buy data vouchers. Having an uncapped solution instead saves them both the money and time of having to keep topping up a prepaid mobile subscription. He adds that these consumers are looking for something that is more affordable to start off with and that there was visible market demand for an uncapped product at a more competitive price point.

“In response to this demand, Vox has launched a 10Mbps uncapped fixed-LTE service with a Fair User Policy of 400GB, which comes in at the same price of a capped 200GB service. This will give users peace of mind as they don’t have to worry about continually buying data bundles. While it may not seem like it, all those 1GB and 2GB bundles bought to extend their access to connectivity add up and cost more over time,” says Boshoff.

“The service that they get through this product is good enough to keep the average budget conscious household connected. Consumers are not locked into long-term contracts, and they know exactly how much they are going to spend per month and won’t run out of data at an inconvenient time. It offers better value for money and simply cannot be compared in terms of the cost of having to continually top up,” he adds.

Boshoff points out that, unlike regular mobile LTE subscriptions, a fixed-LTE service is usually linked to the base station towers that are allocated to provide high-speed internet in your location, so you can’t just pick up your WiFi router and move to another area and maintain connectivity. However, customers have the ability to add a secondary address whenever required, within a matter of minutes.

He explains that customers can change the secondary address as often as they want so it’s not restricted to a single location, but can’t drive around with it and use it like they would with a mobile data connection.

“While this is mainly a consumer-focused product, it can also be used by small businesses. In both cases, this product gives them access to affordable, reliable, uncapped internet. Having a fixed cost helps individuals and businesses to better budget for their connectivity by knowing exactly how much they will spend each month, and this is not something that can be easily determined when you are at the mercy of top-ups,” concludes Boshoff.

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