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Which Vox Internet Option is Best for You this Holiday Season?

Posted on 8 December 20259 December 2025 by Vivienne Fouche

Staying connected as end-of-year down-time arrives

Our summer stories are starting to happen and the end of the year is really here! But even when we’ve packed our suitcases and made sure the pets are taken care of while we move into down-time, we still want (and need) to stay connected this holiday season.

Summer in South Africa means more streaming, online shopping and banking, video calls with family and online gaming – so choosing the right home Internet, and being aware of Internet options offered by your holiday location, can have an impact on your festive connectivity.

The good news is that, just as we all want a variety of ice cream options at the beach, so Vox has a connectivity option – and speed – to suit every home this holiday season. And in the spirit of the holiday season, we’re running some current and ongoing promotions to sweeten the deal even further.

Vox offers a mix of Fibre, Fixed Wireless, LTE/5G and Satellite options, with each option suited to different needs. So here’s a guide to help you pick the best option for your home, do your research on your holiday Connectivity options, and also make the most of current Vox promotions.

Let’s take a look.

Fibre To the Home: Best for Top Speed and Reliability

Fibre to the Home delivers high-speed, low-latency Internet directly into your home (or holiday home).

Benefits include very fast symmetrical speeds, which is excellent for 4K streaming, multiple devices and video calls. Uncapped options are available and performance is consistent.

It’s ideal for large households, heavy streamers, gamers, households with multiple remote workers (if you must work during the holidays! or when the holiday season is over…).
Availability depends on Fibre rollout in your neighbourhood. Installation may take time in new areas.

Current promotions linked to Vox Fibre to the Home include Vox Rewards and Fibre Frenzy!

Vox Rewards is our super-exciting, recently-launched loyalty programme for qualifying Vox customers, offering perks and rewards for staying connected with Vox through home fibre connections. Depending on the tier that you qualify for, you could enjoy a variety of discounts and savings on groceries, fashion, takeaways, tech, travel and more! See vox.co.za/vox-rewards for eligibility and benefits.
Fibre Frenzy is a limited-time campaign on Vox’s Home Fibre packages so do check vox.co.za for current Fibre Frenzy deals and exact terms – you can also click on this link for more information.
For landlords providing Connectivity to guests, check out our Guest Wi-Fi hospitality bundle.

LTE / 5G Mobile Broadband: Flexible and Quick to Set Up

LTE / 5G uses mobile networks (LTE or 5G) to deliver Internet to a home router or portable device.

Benefits include fast setup and mobile flexibility. This option is suitable for temporary needs or where Fibre isn’t available yet. 5G can offer very high speeds in covered areas.

It’s ideal for urban areas with strong 4G/5G coverage as well as short-term stays and holiday homes.
Speed and latency depend on mobile network coverage and local congestion; fairness policies may apply depending on the package.
Vox and Telkom are currently running our Uncapped LTE promotion, starting from R589 per month, and including a pocket router as a R199 once-off – check it out.

Fixed Wireless (Licensed or Unlicensed Spectrum): Dependable Rural and Suburban Option

Fixed Wireless using microwave signals provides a point-to-point or point-to-multipoint radio link between a home-mounted antenna and a local tower. Its benefits include good speeds and stable connections where Fibre isn’t laid, but line-of-sight to a tower exists. It is often faster and provides a lower latency than Satellite.

It’s ideal for suburbs, small towns and rural areas with a Vox radio site nearby.
Fixed Wireless requires a professional site survey and performance depends on line-of-sight availability and network capacity.
You can find out more on Vox Fixed Wireless to the Home.

Satellite: Providing Coverage where Nothing Else Reaches

Internet delivered via Satellite dishes is ideal for remote or rural properties beyond terrestrial networks. Its benefits include coverage that is available almost anywhere, making it perfect for some coastal areas, farms and remote homes, including holiday rentals.

It’s ideal for houses outside Fibre and mobile coverage areas, where connectivity is otherwise unavailable.
Higher latency means that it’s not ideal for competitive gaming. In addition, weather can affect reliability, and costs/data policies may be higher than terrestrial options.
Find out more on Satellite connectivity.

Considerations for the Holidays (and Beyond)

A few factors should be considered as you think about your Connectivity options for the holiday season and even next year, if you want to take advantage of our Vox Rewards programme.

If you stream 4K, game and have many users, Fibre is your best bet.
If you need a quick setup or a temporary solution, LTE/5G works well.
If you’re in a small town or on the fringe of Fibre rollout, Fixed Wireless often gives the best compromise of speed and reliability.
If you’re remote and need coverage regardless of location, Satellite is the reliable fallback.

Practical Tips Before You Switch

Vox usually runs localised or seasonal promotions (discounted installation, bonus data or limited-time bundle savings). Check the Vox website regularly, including the promotions pages, for the most up-to-date specials and Ts and Cs. Here are some tips:

Check coverage: Use the coverage tool on vox.co.za to see what’s available at your address.
Match package to use requirements: Choose speeds that suit your household’s peak usage.
Ask about promos: Promotions can change monthly, so ask a Vox consultant about current offers and how long they run, and you can also check here.

Check coverage and current Fibre Frenzy or Vox Rewards offers at vox.co.za or on the latest deals page, or call Vox Consumer Support on 087 805 0530 for a personalised recommendation.

South Africans work hard and they play hard also, and never more than during our end-of-year summer holiday season! Stay connected with Vox – we have a solution for your location and your needs, no matter what time of year it is.

ice cream 2202605 640 | Vox | Which Vox Internet Option is Best for You this Holiday Season? — You always have choices – and sweet deals! – with Vox!

FAQs

Which Vox option is best for streaming and gaming during the holidays?
Fibre is best for low-latency, high-speed needs like 4K streaming and gaming. If Fibre isn’t available, 5G or fixed Wireless are the next-best options.

What is Vox Rewards and how do I join?
Vox Rewards is a loyalty programme for qualifying customers. Visit vox.co.za/vox-rewards to see eligibility and benefits.

What is Fibre Frenzy?
Fibre Frenzy is Vox’s limited-time promotion on selected Fibre packages. Check the Vox website for exact bundles and promotional periods.

How do I know if Fibre is available at my home?
Use the coverage checker on vox.co.za or contact Vox support to confirm availability for your address.

Is Satellite Internet good for a holiday home?
Yes, Satellite brings connectivity to remote holiday homes, though latency and weather impact should be considered.

Can I use LTE/5G as a permanent home solution?
Yes, in areas with strong coverage LTE/5G can be a permanent solution, especially where Fibre isn’t available, but check data fairness policies.

How long does installation take for Fibre or fixed Wireless?
Installation times vary by location and demand — ask Vox for a projected install date when you sign up.

Can I switch between Vox services if I move or change needs?
Yes. Vox offers different home connectivity products and can advise on switching based on coverage and your new address.

Working to Identify and Protect SA’s Heritage Resources

Posted on 11 November 202511 November 2025 by Natalie van der Merwe

Vox partnered with the South African Heritage Resources Agency (SAHRA) to deliver an integrated programme of connectivity, voice and network security, demonstrating how SAHRA connectivity and SD‑WAN for heritage sites can safeguard archives, improve communication and reduce costs. SAHRA requires a modern, secure and resilient IT environment to protect national heritage records and support remote working.

Planning SAHRA’s Connectivity and SD-WAN for SA’s Heritage Sites

The South African Heritage Resources Agency (SAHRA) is an agency of the Department of Sport, Arts and Culture – formerly known until 2000 as the National Monuments Council – which is tasked with an overall legislative mandate to identify, assess, manage, protect and promote heritage resources in South Africa, and to protect them for future generations.

National heritage sites need to be protected and safeguarded from damage or alteration, and it’s important to prevent development that could endanger their existence. As a national agency with additional provincial authorities, SAHRA works with local communities to identify heritage resources and record their oral and living histories, as well as increase public involvement in the preservation of heritage resources.

“South Africa has a very rich heritage,” says Stephen Muller, SAHRA ICT Manager, “and SAHRA works across a number of business units – including Heritage Properties, Burial Grounds and Graves, the Built Environment and Heritage Protection – to identify and protect heritage resources in South Africa.

“We have a very valuable registry in the form of our internal archives, encompassing a vast amount of heritage documents including old papers, plans, maps, information about graves…. information from the past that it’s important to protect and preserve.

“Overall, our outlook for the future is to become significantly more digitalised, including with our registry and archives, and also as an organisation overall. The work done by SAHRA is valuable and it’s important that it’s assisted in the digital realm, to protect South Africa’s Heritage Sites in the physical realm.”

South Africa has eight World Heritage Sites, as follows: Robben Island (Western Cape), iSimangaliso Wetland Park (formerly known as the Greater St Lucia Wetland Park in Kwa-Zulu/Natal); the Cradle of Humankind (Gauteng), Maloti Drakensberg Park (Kwa-Zulu/Natal), Mapungubwe Heritage Site (in Limpopo province, located at the border of South Africa, Zimbabwe and Botswana), the Cape Floral Kingdom (Western Cape), the Richtersveld Cultural and Botanical Landscape (in the Northern Cape, along the Orange River border with Namibia) and the Vredefort Dome (Free State).

In addition, there are also several heritage sites declared by SAHRA, which include the Castle of Good Hope, the Bushmanskloof Rock Painting Landscape, the Daljosafat Cultural Landscape, the SS Mendi Memorial, the South African Astronomical Observatory, Liliesleaf Farm and the West Coast Fossil Park, among others.

4 1080 5 1080x720 1 | Vox | Working to Identify and Protect SA's Heritage Resources — SS Mendi Memorial

The Business Challenge

“It’s our intention to have a proper electronic document records management system in place so that we can get all our information, including our records and administrative systems, more digital,” explains Muller.

“We are moving forward in this regard; for example we have a YouTube channel and we use it to broadcast on pertinent issues, including a webinar in September – which is Heritage Month in South Africa – which is geared towards allowing the public to share in the conversation. I like to say that even though we’re a heritage organisation, it doesn’t mean that our technology or infrastructure needs to be heritage as well!”

In the quest to keep SAHRA’s digital processes and communications systems modern and not ‘vintage’, the organisation has carried out a significant number of implementations or upgrades in the past 10 years or so. These include such important technology elements as:

Business Fibre connectivity;
Voice and Telephony solutions;
Backup of data;
Foundational network security; and
The implementation of an SD-WAN solution.

Some of these implementations have been carried out at SAHRA’s head office in the Western Cape, and others have been at regional offices. SAHRA operates across four sites around the country. Muller clarifies that there have been some challenges previously with getting all the sites connected with fast connectivity, including the use of a slow ADSL line at one of the regional offices.

“Our concerns were around data security and service continuity, as well as site integrations that were required to interlink all our colleagues and allow them to interact and integrate with our existing systems and offices. Vox was able to address these requirements through well detailed bids,” he explains.

The Business Solution

As a government entity, SAHRA is required to follow strict bidding / tender procedures each time a new project or upgrade over a particular Rand value is required. Muller explains: “Being a government entity, we have to follow a formal public procurement process and that’s always done by a means of competitive bidding. SAHRA’s relationship with Vox began when we had to shift our existing voice solution, and then we also added in the Internet connectivity as well. Later on, we found the need to include managed firewall services and most recently we have had a requirement for an SD-WAN solution.

“On each of these occasions, Vox has submitted separate tender documentation in response to the advertised tenders. In summary, Vox has helped SAHRA to improve on our operational efficiency, including the enhancement of our remote working capabilities. Additionally, Vox has helped us to strengthen our cybersecurity posture, while also reducing infrastructure costs over time.”

Vox was the successful winner of a number of tender processes for SAHRA in recent years, as follows:

2018/2019: Hosted Digital Communication System

Fibre connectivity
Verto Hosted PBX and Yealink handsets
Uncapped Voice
Communications Manager (TMS)
Network Cabling
Chrome Air (Voice over LTE)
Number porting

2020: Poly Studio VC Solution

2021: Veeam Backup & Replication Enterprise Plus

2022: Connectivity and Voice and Network security

Primary and failover connectivity at five sites
- Consists of fibre, wireless and LTE
Moved from Verto Supreme to 3CX Cloud for PBX, Unified Communication and mobility services
Uncapped Voice
Fortigate Firewall at five sites

2024: Connectivity and Voice and Network security / SD-WAN

Provision of two stand-alone internet links at four sites
- Consists of fibre, wireless and LTE
Moved from Verto Supreme to 3CX Cloud for PBX, Unified Communication and mobility services
Uncapped Voice
Fortigate Firewall at five sites with SD-WAN for WAN resiliency

René Minnie, Key Account Manager at Vox, clarifies that the most recent 2024 upgrades are of particular interest and significance for SAHRA, involving upgrades to the entity’s connectivity, voice and network security. She says: “When we look at the migration from Verto Supreme to 3CX Cloud, we see that Vox is providing SAHRA with a solution that is future-proof and rich in functionality, and which allows more control. With regards to the implementation of an SD-WAN solution, it is important to note that Vox has provisioned for the ability to use both links at each site.

“As for the benefits of SD-WAN, it’s a modern networking solution that simplifies the management and operation of a wide area network (WAN) by decoupling the network hardware from its control mechanism, with key benefits including improved network performance, cost efficiency, enhanced security, simplified management, and scalability and flexibility.”

More details on the benefits of SD-WAN are as follows:

Improved Performance: SD-WAN intelligently routes traffic across the most efficient paths, reducing latency and improving application performance, especially for cloud-based services.
Cost Efficiency: SD-WAN allows businesses to use lower-cost internet connections (like broadband) alongside or instead of expensive MPLS links, significantly reducing WAN costs.
Enhanced Security: Built-in encryption, firewall capabilities and centralised security policies help protect data across all network endpoints.
Simplified Management: Centralised control makes it easier to configure, monitor and manage the network, reducing the need for manual intervention and on-site IT support.
Scalability and Flexibility: SD-WAN supports rapid deployment across multiple locations and adapts easily to changing business needs, making it ideal for growing organisations.

A Strategic Partner Towards the SAHRA IT Unit

Muller says he has been very happy with both the service and the products received from Vox overall, and enjoys an extremely positive relationship with Vox. He clarifies: “The service levels have always been consistently high, and in fact have always exceeded what we at SAHRA have requested. We also very much appreciate the scalability of the available offerings.

“You could say that Vox has essentially become a strategic partner towards the SAHRA IT unit, and as a company, its employees and divisions are very good at communicating the available offerings, both for a present requirement as well as for future possibilities and planning – I find Vox to be well-structured and transparent.”

Muller also praises the quality of Vox’s tender documents, which, he says, are unfailingly of a high quality and provide all the information – and sometimes more – than actually required.

“Usually, we look to see that the potential service providers are able to meet or even exceed our minimum requirements,” he explains. “Then we look at proven reliability and uptime, scalability, security and compliance. Cost-effectiveness plays a vital role as well, and we also look at strong support and after-sales service.

“Vox scores consistently highly across all these categories, including with excellent service and competitive pricing across all its products. The type of bid received from Vox overall is always excellent. No matter big or small, there’s always enough information. If it’s a specific brand or model mentioned, there will be a specification sheet that paints a clear picture.”

Minnie adds that the interactions with Muller and the rest of his team at SAHRA have always been most pleasant: “As a company, people across a number of divisions at Vox appreciate SAHRA’s business relationship, which is based on mutual politeness and respect. Our two companies work extremely well together, and we look forward to continuing to be of assistance to SAHRA for many years into the future,” she says.

“I believe that in Vox, SAHRA has found an excellent partner and over the years, we have met regularly and enjoyed smooth operations overall. And so if I could sum it up, Vox’s offerings are a clear commitment to a partnership with long-term value overall, because of the scalability and expansions that are offered by Vox,” concludes Muller.

Download Case Study

FAQs

What is SD‑WAN and why is it important for heritage institutions?
SD‑WAN is a modern WAN architecture that intelligently routes traffic across multiple links. It improves performance, resilience and security, which is critical for institutions needing reliable access to cloud archives and remote collaboration.

Which Vox products were implemented at SAHRA?
Vox implemented Business Fibre, voice platforms (Verto Hosted PBX historically and migration to 3CX Cloud), Yealink handsets, Fortigate firewalls, Veeam backup and Poly Studio VC, plus wireless/LTE failover.

How does SD‑WAN improve security?
SD‑WAN supports centralised security policies, encryption of WAN links and integration with managed firewalls, reducing exposure for distributed sites and sensitive data.

Can SD‑WAN reduce costs for government agencies?
Yes. By enabling the use of lower‑cost broadband and LTE alongside fibre, SD‑WAN can lower WAN expenses while maintaining performance and resilience.

How did Vox ensure compliance with SAHRA’s procurement rules?
All implementations were awarded through formal competitive tenders, with Vox submitting detailed, compliant bid documents for each procurement phase.

Will SD‑WAN help with disaster recovery and backups?
SD‑WAN improves connectivity resilience which supports replication and backup workflows. Combined with solutions like Veeam, it strengthens overall data protection and recovery capabilities.

Is 3CX Cloud suitable for public sector organisations?
3CX Cloud provides unified communications, mobility and scalability, making it suitable for public sector needs when paired with secure network infrastructure and managed services.

How can heritage organisations begin modernising their IT?
Start with a connectivity assessment, define continuity and security requirements, and procure resilient links, firewall protection and a future‑proof voice platform. Consider a phased tendered approach similar to SAHRA’s.

Hot Promotions

Vox Fibre Frenzy!

Posted on 7 July 202521 October 2025 by Suhail Dinat

The Fibre deal that actually makes sense

William Shakespeare once said, “what’s in a Frenzy?”

(Spoiler – he didn’t. But, then again, we hardly know what he’s saying most of the time anyway.)

Question, though – what IS in a frenzy?

Is it the frenzied breakdown when you told your boss you completed a presentation (you didn’t) and they ask for a copy (which you don’t have) and you’re trying to ChatGPT your way to success? Or is it that random Teams request from the CEO with no context (and the three days of nail biting preceding it)? Or is it being late, not connecting to a meeting, rushing for a deadline or just streaming your favourite season finale when, BOOM, Murphy invokes his Law and you meet the dreaded cry of dead Wi-Fi?

Actually; it’s none of the above. At least not today. So let’s step back from the fearmongering for a second.

You see, at Vox, Fibre Frenzy isn’t Fibre Inducing Frenzy situations – but rather getting caught up in a promo so crazy, it can’t be anything BUT a Frenzy.

What You Get with Vox Fibre Frenzy

Let’s break it down:

With the Vox Fibre Frenzy, you enjoy:

High-Speed, Uncapped Fibre (because who has time for loading screens?
Prices dropped to as little as R400pm* (previously? It was R490)
Free installation? You got it (another saving. May as well be a superhero).
Month-to-month options available.
Smart support – so you’re never left wanting when your router gives you the stink eye.

How it Works (Three Easy Steps)

Pick your FNO (Fibre Network Operator) — check which networks cover your area.
Choose your line speed — from everyday browsing to heavy streaming and gaming.
Sign up, wait for installation, and get connected.

The catch? There is none – just solid internet and a good deal.

What hiccoughs can I expect?

Other than the risk of struggling to keep up with your line speed (it can be THAT fast if you want it to), the promo is FNO/Line Speed Dependent (in non-tech terms: depends on which Fibre Network Operator is available in your area). Oh, and of course, Ts & Cs Apply (don’t they always?).

Naturally, it’s a limited time offer – so make fast (unlike your old ADSL line). That being said, if your area is covered and you’ve even given a spare thought to upgrading your line, now’s your time to shine.

Who Is This For?

If you work from home, binge-watch without shame, run a small business, game competitively, or simply refuse to watch a single spinning wheel, then this is for you. Vox Fibre Frenzy fits households and businesses wanting fast, flexible Fibre internet that South Africa trusts.

The long and short…

We live in a world where even buffering can feel like a personal attack. Whether working, playing, gaming, binge-watching, side hustling or juggling a house full of Internet demon-kids, you never DON’T need fast and stable Internet.

And with the price of everything (except, strangely, the Rand) going up lately, these huge savings aren’t just nice – they’re necessary.

And did we mention free installation? We meant it.

So, why sign with Vox?

Every ISP promises you Fibre. One step further – they all promise the same keywords (super-fast, reliable, uncapped, blah blah blah). Vox, however, actually delivers it (plus adds world class support and a multitude of option add-ons – think failovers, voice, and more). Plus, our team won’t ghost you once your Router is plugged in.

One could even say that the Frenzy isn’t just about the price – but rather about finally having Internet that’s *worth it*.

Call us Greta Thunberg, because we’re right royal philanthropists.

Our Fibre Frenzy Promo is one of those sweet, unscripted moments where everything just feels right. It’s cheaper. It’s faster. It has all the support you could need. And it’s just so worth it. Remember, though, this deal isn’t here forever. It’s a promo. And, as promos do, it will end. Probably right as you decide to sign up – so maybe try not losing out instead?

Check availability and sign up at vox.co.za — or call our Fibre Specialists on 087 805 5050 for personalised help.

Peace.

Quick FAQ
Is the R400pm price available everywhere?
No, the offer hinges on FNO-dependent availability, meaning that pricing and package options depend on FNO coverage in your area. Use our availability check.

Can I add failover or voice later?
Yes, failover and voice add‑ons are available so you can scale your service as needed.

Are there contracts?
We offer month‑to‑month options. Specific terms vary by package, so please read the Ts & Cs.

Turbocharge Your Business Operations with a Fibre Internet Line

Posted on 26 June 202527 November 2025 by Vivienne Fouche

How Fibre Internet can give your business – and your employees – a massive boost

Does the Internet at your company’s premises tend to lag or go down more often than not – so your employees are often forced to spend time doing nothing, or else are flocking to the coffee facilities (and then taking ages to get back to work)?

Perhaps your document saving and archiving is an on-premises administrative hassle, or else your on-prem PBX system is the weakest link when the power goes out.

If any of these scenarios sound familiar, then it could be that your organisation’s productivity would benefit massively from a Fibre Internet boost. Business operations today need fast, reliable Internet for everything from their business communication to customer service, and Vox Fibre to the Business is guaranteed to offer you the fastest speeds and most reliable service possible for your Internet connectivity.

The Extensive Benefits of Fibre-Based Internet

Vox offers scalable options with tailored value-adds to suit your business needs. Our Fibre to the Business (FTTB) offerings include Business Fibre, for broadband solutions at excellent prices; Premium Business Fibre, where you get more ‘bang for your buck’ with added value and an improved service; and Dedicated Fibre if your business requires uncontended connectivity and top priority service level agreements (SLAs).

The benefits of a Fibre Optic Internet service for your business include the following:

Faster uploads and downloads: Fibre connections use Fibre Optic cables to transmit data at incredibly fast speeds, by using light pulses, meaning faster uploads and downloads for file sharing and other data-intensive tasks.
Reduction in downtime: Breaks in your company’s Internet service have a negative impact on all operations, including the critical elements of internal and external communication. Setting up a Failover option will help your organisation to remain ready for any challenges, by providing a secondary connection to your company’s Internet via diverse routes and/ or technologies.
Improved productivity: With limited downtime and faster Internet speeds, your employees can download faster, collaborate better, and increase their overall productivity. Reduced lag and latency also improve online video conferencing. Your employees can save on time out of the office by having more online meetings with quality video or VoIP calls, instead of having to meet face-to-face or over a PBX conference phone.
Cloud services and data backup: Fibre Optic Internet connectivity means better access to cloud-based services for storage and backup, as well as other collaboration tools. You can quickly and efficiently access any stored data for seamless business operations.
Increased security: Fibre Optic cables are extremely secure, giving you peace of mind that your sensitive data is better protected.
Cost savings: By eliminating speed issues, increasing the reliability of your Internet, and improving business productivity, you’ll save costs over time. In addition, cloud-based storage options, as well as the implementation of VoIP telecommunications, will save even more in the longer term.
Scalability: With FTTB, you can easily increase your Internet capabilities as the business expands.

Employer of the Year?

As 2025 enters the second half of the year, why not investigate getting a Fibre Connection for your organisation? This way, you can make sure your business is always online with a reliable connection, and with incredibly high data transmission speeds, your employees can easily upload and download files and stay connected with each other, and your customers, at all times.

In addition, VoIP calls can cut your phone costs significantly, both locally and internationally. It all works together to help make the way you do business even better – and efficiently-run organisations tend to have more productive employees. In turn, employees who are enabled with higher business functionality also tend to be happier and more positive at work – nobody likes having to do their job with less effective products and solutions.

And with a bit more ready cash at your disposal, you could even earn some more ‘Employer of the Year’ brownie points with an improved brand of coffee in the kitchen facilities, when it’s finally time for those well-deserved breaks.

Convinced yet? We’d love to hear from you if you’re ready to make the move to Business Fibre.

Frequently Asked Questions

What is Business Fibre Internet?
Business Fibre Internet is a commercial-grade Fibre connection with SLAs, priority support and optional uncontended bandwidth (Dedicated Fibre). It’s built for uptime, security and scalability.

What is Dedicated Fibre and why would my business need it?
Dedicated Fibre offers uncontended, 1:1 bandwidth with stronger SLAs, and is ideal for data centres, high-transaction businesses, or organisations running latency-sensitive applications and large-scale cloud services.

How does Failover Internet work with Fibre?
Failover provides a secondary connection over a different route or technology to automatically keep your network online during primary-link outages. It’s recommended for businesses that cannot tolerate downtime.

Can Fibre reduce our phone costs?
Yes. Using VoIP over Fibre can significantly cut local and international call costs, and improves call quality compared with older PSTN or contended mobile links.

Will Fibre help our cloud backup and collaboration?
Absolutely. Fibre’s high throughput and low latency enable faster backups, seamless access to cloud-based tools and better real-time collaboration for distributed teams.

How to Make the Most of Your Vox Connectivity Line

Posted on 14 February 202514 November 2025 by Vivienne Fouche

Tips to make sure you’re getting what you signed up for

Picture the scene. It’s early afternoon and your small one is streaming HD videos in one room, your teenager is on a video call in their bedroom, and mom and dad are both working from home, simultaneously accessing the Internet via different laptops, in two other corners of the house. Best of all, thanks to your Fibre to the Home (FTTH) Internet connection, there’s no buffering or lagging in sight.

How to Make the Most of Your Vox Connectivity Line — How to make the most of your Vox connectivity line

Looking back, it’s quite surprising to think that even 15 years ago, this wasn’t a common scenario – for starters, YouTube was only started in 2005, and Netflix Streaming in January 2007. As for widespread Fibre connectivity in South Africa, it was still just a twinkle in somebody’s eye, because the first subsea Fibre cable to reach South Africa went live only in 2009. Today, Internet access has become one of the most important areas of our lives.

Internet connectivity opens us up to an incredible world of information, entertainment and opportunity, and nobody wants a slow or buffering connection, while price and value-conscious consumers are justifiably concerned about getting true value from their purchases. But what happens when you’ve paid for a decent Internet package, but it doesn’t seem to be working quite as well as you expected? When the Modern Family-inspired Internet scenario sketched out above starts stuttering and freezing?

Because even with a Fibre Internet connection – generally regarded as the crème de la crème of Internet connectivity – several factors can still reduce the performance of your Fibre to the Home (FTTH) Internet speed and reliability.

This article looks at how you can make the most of your Vox FTTH Connectivity line when certain challenges rear their heads.

Wi-Fi: Enabling Wireless Connectivity from Your Fibre Optic Line

Good Internet connectivity depends on many factors, including your Internet Service Provider (ISP) first and foremost, as well as the speed of your chosen Internet package; whether your devices are modern or no longer that new; and Wi-Fi options and challenges.

The job of a Wi-Fi router is to ‘convert’ the data packets carried within light pulses through Fibre Optic cables laid in your neighbourhood, into the Wi-Fi radio wave signal inside your home.
This then enables your family’s digital devices – laptops, tablets, smartphones and smart TVs – to link into the Internet, creating a wireless Internet connection for your home (cable-free Internet, in other words).

Wi-Fi functionality is integral to the performance of your Fibre-based Internet line.

Improving Your Wireless Signal

If your internet connectivity line doesn’t seem to be giving you the results you were expecting, or if you’re experiencing Wi-Fi dead zones in your home (caused by the distance of your device from the wireless router, thick walls or electrical interference), there are a few things you can do to improve your Wi-Fi network, as follows:

Router position: Choose a central location in your home, and raise the router off the floor. Also, don’t place the Wi-Fi router inside a cupboard or desk. Sometimes just raising the router a little higher up from the floor for better signal distribution will increase its range and speed. Make sure your router is away from other electronic and electrical equipment, metal objects and solid brick or concrete walls.
Router speed: Your router should handle a speed rated the same or higher than your chosen Internet package. And so, if your Fibre Internet is 500Mbps, your router should be able to offer speeds at least this fast.
Number of devices: All Wi-Fi equipment supplied by Vox is strong enough to cover an estimated 100 square metres, depending on what material your walls are made of. Vox recommends adding an additional device for every 50 to 100 square metres extra.
Mesh System to enhance signal: If the Wi-Fi range in your house is poor, a Vox mesh router system can help to push the signal further, so the whole family can stay connected throughout the house, providing an uninterrupted lag-free high-speed Wi-Fi connection for multiple devices in every corner of your home.
How many mesh units can I have in my home? The Vox two-pack can connect up to 100 devices and you can include up to eight units in your home if more coverage is needed. A Vox Wi-Fi Home Mesh network can handle a mix of IoT products, smart TVs, smartphones, tablets and other electronic devices, such as wireless printers.
Other devices can interfere with your Wi-Fi connection, including microwave ovens, cordless phones, Bluetooth products, baby monitors, alarms, cameras and other wireless LANs. To prevent this, position the Wi-Fi router or mesh extender as far away as possible from microwave ovens, Bluetooth devices, and 2.4 GHz cordless phones.
App-Enabled: If you want to check your Wi-Fi range, there are apps available for Apple and Android smartphones, for example ‘Sweetspot’ for Apple and ‘WiFi analyzer’ for Android.

Not Just the Wi-Fi to Consider

A Wi-Fi router is not the only critical component that enhances your user experience.

Wired after all: As outlined above, a Wi-Fi Home Mesh network can provide incredibly strong Internet connectivity, but there are still times when an Ethernet cable might be the best solution – for example, if you have very thick walls, or for plugging into an HD television or gaming setup, where the speed needs to stay high and the connectivity lag-free. Look at buying an Ethernet cable that is rated for ‘Cat 5e’ or ‘Cat 6’.
Great Internet, old device = problem: You won’t get the maximum range and performance from a newer wireless router unless your devices also use the same Wi-Fi standard. An old laptop is unlikely to have ‘ac’ or ‘n’ Wi-Fi access, so check the specifications to see which wireless standard it is using. If you don’t want to buy a new laptop straight away, you can buy a wireless adapter that plugs into a USB port on your laptop.

The Magic of Blazing Fast Internet

When you signed up for your FTTH Internet connection, you chose an option for yourself and your family that is fast, reliable and future-proof, and ready to deliver you the best possible Internet experience. Considering its scope and importance, maximising your internet connectivity line is critically important.

The good news is that you can optimise your home Wi-Fi experience with the right choice of routers, extenders and mesh options.

Your Vox Home Fibre line is future‑proof and capable of delivering outstanding home Internet, but a few simple tweaks to router placement, device choices and using mesh or Ethernet where needed will ensure the whole family gets the experience you expected.

If you need help optimising your home Wi‑Fi or want to add Vox Wi‑Fi Home Mesh, simply visit vox.co.za, sign up with Vox, or contact Vox Support on 087 805 0530.

With Vox Fibre to the Home, you are enabled by great Internet access. Welcome to a world of online opportunities.

Frequently Asked Questions

How can I tell if the issue is my Vox Fibre line or my home Wi‑Fi?

Run a speed test directly from a device connected by Ethernet to your router. If wired speeds match your plan, the issue is likely Wi‑Fi or device related.

How many Vox mesh units do I need?

A Vox two‑pack covers many typical homes and supports up to 100 devices. You can add up to eight units for larger homes or difficult layouts.

Where should I place my router for best coverage?

Position the router centrally, elevated and away from thick walls, metal objects and kitchen appliances. Avoid cupboards or behind large furniture.

Will a mesh system reduce my Internet speed?

A well-configured mesh keeps speeds high across the home. For best performance, place mesh units strategically and use wired backhaul where possible.

Do I need a new router if I upgrade my Vox Fibre package?

Your router should support the speed of your new package. If it’s rated lower than your plan, consider upgrading to a higher‑spec router or Vox Wi‑Fi Home Mesh.

Can old devices cause slow Wi‑Fi for the whole house?

Older devices can occupy airtime and reduce performance for others. Where possible, update device Wi‑Fi adapters or move bandwidth‑heavy tasks to wired connections.

Is Ethernet worth the hassle for a smart TV or console?

Yes. Ethernet (Cat 5e/Cat 6) offers the most reliable, low‑latency connection and is ideal for HD streaming and competitive gaming.

How do I contact Vox Support for help?

Visit vox.co.za for product info and self-service tools, or call Consumer Support on 087 805 0530 for assistance.

Too Big, Too Small or Just Right? Choosing the Right Internet Plan for Your Household

Posted on 10 February 202520 November 2025 by Vivienne Fouche

Getting the right fit for your household’s size, usage habits and budget

There’s an age-old fairytale for children called ‘Goldilocks and the Three Bears’. If you think about it from a South African perspective, it’s really a tale of a home invasion – a minor and harmless one at least. One takeaway from the folk tale (besides ‘Don’t enter people’s homes when they aren’t there!’) is apparently that Goldilocks is looking for her fit in life.

Vox guide to choosing the right speed, data and connection type for your household that’s just right for everyone. — Image courtesy www.kids-pages.com

Here at Vox, we obviously don’t condone home invasions of any sort, but we do endorse finding the right fit. As one of South Africa’s leading Internet Service Providers (ISPs), we understand that your online experience should allow everyone in your home to enjoy seamless connectivity for all their devices and activities. We also know that choosing the right Internet plan for your household doesn’t have to be an impossible fairytale either.

At Vox, we’ve got multiple Connectivity plans for you to choose from, but it’s important to understand some key points to make an informed decision.

So here’s a guide on selecting the best Vox Internet plan based on the size of your household, the usage habits of everyone who lives there, and your budget – because just like Goldilocks (but not in a creepy way) we understand the importance of getting it ‘just right’.

Assess Your Household’s Internet Usage

Start by assessing your household’s Internet usage patterns. How many Internet users do you have at home and what do they do online? For example, do your family members regularly spend time streaming entertainment, gaming or in online video meetings? How many devices could potentially be connected simultaneously at any given moment? Thinking about these factors will help you to determine the required speed and data allowances of your Internet plan.

Internet speed is typically measured in megabits per second (Mbps) for downloads and uploads. So: how many teenagers – or almost teenagers – are living in your house, and are any of them currently planning a career in gaming or becoming a YouTuber? You’ll want to choose higher speeds if anyone in your home is regularly involved in bandwidth-intensive activities like online gaming or HD streaming.

The table below offers some useful guidelines.

V104.1.7 How to Choose Table V1 030225 FINAL | Vox | Too Big, Too Small or Just Right? Choosing the Right Internet Plan for Your Household — choose internet plan South Africa

Select Your Internet Plan for Seamless Connectivity

When you’re choosing a household Internet plan, you want one that offers sufficient speed to support your family’s online activities without experiencing slowdowns or buffering.

Compare pricing structures among our different Internet offerings to find a plan that fits your budget and your speed requirements, as well as whether your Internet data usage will be capped or uncapped. At any given moment, you’ll find a promotional offer available and a variety of options across all our different Connectivity options (which are outlined in the next section).

Evaluate your household’s typical data consumption and choose a plan with sufficient data allowances to avoid throttling of your Internet speeds. Throttling occurs if you use more than a certain, pre-determined (as outlined within your contract) ‘fair’ amount of data in a given timeframe.

If your Internet usage is ‘throttled’, your line speed is slowed down during peak times to give other users fair access to the network. In simple terms, being throttled means that your upload and download speeds will be significantly reduced at certain times, until the new month begins and the ‘reset button’ takes you back to your contractual speeds. If you find that your home’s Internet connection is being regularly throttled, perhaps you need to upgrade to a package with higher speeds.

Types of Internet Connections

You can find out what types of Vox Internet connections are availably simply by going to the Vox home page and typing in your address. All the options available to you in your area will then be shown.

These could include the following: Fibre to the Home, which provides blazing-fast Connectivity by using light pulses to transmit data packets through Fibre Optic cables; LTE and 5G, which work via the same wireless cellular technology that powers your mobile phone network; and Satellite, presenting your eye in the sky when other options aren’t available.

Each type of Internet connectivity for home usage has unique characteristics:

Fibre to the Home: Enjoy super-fast, reliable Internet with Vox’s Fibre to the Home packages, with speeds that range from 4Mbps to a whopping 1Gbps.
LTE and 5G: Get connected to the Fibre-like speeds of Vox’s LTE and 5G offerings without having to wait for a fixed-line Fibre option to be installed in your neighbourhood.
Satellite: When your area’s access to FTTH, LTE and 5G connectivity is limited, Vox offers Satellite Internet, independent of cabling, across the country. It isn’t as fast as the other options, but it’s reliable and available across South Africa.

Choose the Right Internet Plan Today

Selecting the right Internet plan makes sure that everyone in your home can stay connected and productive, for communication, remote work and online learning, banking, shopping and entertainment.

At Vox, we know that, just like the Three Bears in the age-old fairytale, everyone’s needs are different. Why not contact us today for expert advice on how to choose the right Internet plan for your home and your family? We’ll help you make the right choice: not too big, not too small, but just right.

Frequently Asked Questions

Is fibre always better than 5G or satellite?
Fibre typically offers the most reliable speeds and lowest latency. 5G/LTE can deliver fibre-like speeds and fast installation in many areas. Satellite is best where terrestrial services aren’t available.

What does ‘uncapped’ mean and is it worth it?
Uncapped means you don’t have a fixed data limit for normal use; check for any fair-usage policy. Uncapped plans are valuable for heavy households whose members frequently stream, game or work from home.

Why does my internet speed slow down at certain times?
That’s usually due to throttling under a fair-use arrangement or network contention during peak hours. Upgrading to a higher-tier or uncapped plan can help.

Can I mix connections (fibre with LTE backup)?
Yes. Vox and many ISPs offer redundant setups (fibre primary with LTE failover), which is useful for critical remote work or businesses operating from home.

How many Mbps do I need for remote work and video conferencing?
For reliable video calls, aim for at least 10–25Mbps per active remote worker, with good upload speeds to avoid degraded video quality.

How do I check which Vox options are available at my address?
Use the Vox availability checker on vox.co.za and enter your address to view Fibre, LTE/5G and Satellite options and the recommended plans for your area.

Fibre or Wireless for Business: When Your Real Estate Makes a Difference

Posted on 24 January 202527 November 2025 by Vivienne Fouche

Vox has a business solution no matter where you’re based, because location matters. Whether your premises sit in a newly cabled business park or in an area where fibre isn’t yet available will determine the most practical, cost‑effective and resilient connectivity option. Vox offers both Business Fibre and licensed Wireless for Business so your organisation can stay connected, wherever you are.

‘Location, location, location.’

It’s the mantra that estate agents everywhere live by, and it also works in the world of Business Connectivity – where your business is located can have significant implications for your Internet options.

Is your organisation situated in an area where Fibre Optic Cables are already laid – or at least in the planning stage? If so, sorting out excellent Internet Connectivity for your organisation is guaranteed, and you’ll be able to make use of the fantastic speed of Fibre to the Business (FTTB), with its clear benefits for all users.

But what if the neighbourhood doesn’t yet have FTTB on its radar?

That’s when you look to another phrase that starts with the letter ‘L’ – and find out how ‘Line-of-sight’ can also help with excellent Internet access, through Wireless for Business Connectivity, delivered by Microwave radio technology.

We take a look at the different features and benefits provided by both FTTB and Wireless Connectivity for organisations.

Business Fibre: A Premium Cabled Service

Internet Connectivity that’s provided by Fibre to the Business, or FTTB (as well as Fibre to the Home, FTTH) uses Fibre Optic cables, composed of strands of glass, to transmit Data at incredibly high speeds using light pulses sent through the glass Fibre. This means that Fibre Optic networks are capable of much greater speeds and bandwidth than the traditional copper-based ADSL lines.

Fibre Optic solutions bring you the best available speed within the current Internet landscape – users can achieve incredible speeds of up to 1,000Mbps. They’re also highly reliable due to the smooth, constant flow of Data during transmission, while the steady signal, with increased bandwidth, means that even with multiple users, Fibre Optics can handle the load.

Overall, Fibre Optic Internet is generally regarded as being the pinnacle of Connectivity. However, it’s not the only option for businesses to consider today.

Not Just for the Office Kitchen

Microwave Internet – also known as Wireless – is a worthy alternative to FTTB, especially in areas where the Fibre Network Operators (FNOs) haven’t yet laid the required cabling infrastructure. It’s just as fast as Fibre, and more widely available.

Microwave signals provide a fixed wireless broadband connection through a high-capacity Microwave radio link, requiring arguably less infrastructure than Fibre Optics. A fixed Microwave signal delivers both voice and data traffic over long distances and to more remote locations and rural areas.

Wireless Microwave Connectivity requires power and a clear line of sight, with its access towers connected to Fibre lines. A device is pointed at a tower which services the area in which your business operates. While the last-mile connection may be wireless, the backhaul is provided by Fibre Optics.

Wireless for business — Image courtesy of: https://protowermaintenance.com/what-is-microwave-communication/

Vox Business Wireless, using licensed Microwave spectrum, is an excellent replacement for traditional fixed-line last-mile connections. With Vox, you can ensure that your business is always connected where Fibre connectivity is limited or not available, and the deployment is significantly quicker than with Fibre.

You can also choose to connect a Temporary Vox Wireless connection while you wait for your Fibre – our rapid Installation saves you time and gets your Internet operating at world-class standards. Vox Wireless can also be used as a redundancy option to Fibre, to ensure that your business is always connected.

Which Option is Right for Your Business?

Fibre to the Business is generally regarded as being the ‘standard bearer’ of Internet connectivity today. Often referred to as the ‘gold in the ground’, it opens a fantastic doorway to the business requirements of the digital age.

However, Vox’s Wireless for Business is an excellent alternative to Fibre to the Business, particularly when the Fibre Optic cabling infrastructure hasn’t yet been laid in your neighbourhood. One potential drawback is that, because the connection is delivered over the air, line-of-sight is needed between both points. This can make installation more difficult in certain locations – for example if your business premises is in a valley surrounded by hills.

A Microwave Internet link can also be used as an excellent backup solution to Fibre, because when a company isn’t reliant on only one technology, this allows for business continuity and resilience planning. If a fault should occur with a Fibre connection, the Microwave Internet solution isn’t likely to be experiencing the same type of failure: one solution runs through cabling while the other is air-based.

An Added Bonus: The Best of Both Worlds

The choice between FTTB and Wireless to the Business is essentially a win-win for our customers. But what if there was a reason NOT to make a choice? What about an option that provides the best of both worlds?

If downtime would be a catastrophe for your business, then check out our Active-Active offering and enjoy the best of both worlds – Vox is the first local ISP to offer this exciting new product!

Vox has always been able to incorporate both FTTB and Wireless to the Business into our business failover solutions, which are designed to keep your organisation’s Connectivity up and running even during challenging periods. And now, we’ve proudly gone one step further.

Our new Active-Active failover offering is a groundbreaking new option that no other local ISP is presenting. This option maximises the use of both a Business Fibre connection as well as a Wireless to the Business solution, to make sure that your organisation never loses connectivity.

Our National Footprint

The great news is that Vox is able to offer viable solutions for your business, no matter where your organisation is located. Our innovative Connectivity solutions can be customised to the specific challenges of your business location and buildings, as well as your Internet speed requirements.

Our Wireless offerings range from 5Mbps up to 100Mbps, with alternatives in between. As for our Business Fibre solutions, our range can go up to 1Gbps, and we offer scalable options with tailored value-adds to suit your business needs – for example, state-of-the-art Wi-Fi connectivity and DDoS attack defences.

Our offerings criss-cross South Africa no matter where your business is situated. Contact us today for more information, because we’ve got the ‘Location, location, location’ philosophy sorted.

Frequently Asked Questions

Is Wireless as reliable as Fibre?
Wireless (licensed microwave) is highly reliable and carrier‑grade, especially when mounted on properly surveyed sites, but it usually requires line‑of‑sight. Dedicated Fibre offers uncontended bandwidth and typically the highest resilience for heavy, continuous workloads.

What speeds can I get with Vox Wireless?
Vox Wireless licensed microwave services are available from 5 Mbps up to 100 Mbps (symmetrical), offered as either broadband (shared) or dedicated (1:1) links.

Can Wireless be used as a failover to Fibre?
Yes. Wireless is commonly used as a temporary connection while waiting for Fibre or as a redundant/failover link to keep your business online during cable faults.

What is Active‑Active and do I need it?
Active‑Active uses both fibre and wireless concurrently to maximise availability. It’s recommended where downtime would be costly, for example within retail, call centres, data replication and payment processing environments.

How long does installation take?
Wireless installations are typically faster because they don’t require trenching; Fibre timelines depend on local build status and site readiness. Contact Vox for a site assessment and estimated lead time.

Are speeds symmetrical?
Yes. Vox offers symmetrical lines for both Fibre and Wireless where specified (important for uploads, cloud backups and VoIP).

Do Vox services include SLAs and business support?
Vox provides 24/7 business support. Premium and Dedicated services offer stronger SLAs and priority support; details are provided during quoting.

What if my site is in a valley or has obstructions?
If line‑of‑sight is an issue, Vox will recommend alternative options based on a site survey, for example a nearby rooftop relay, temporary wireless, fibre where available, or hybrid redundancy.

Vox MTN LTE-A Promotion: Double the FUP, Double the Fun This Festive Season

Posted on 1 January 20259 January 2025 by Chris Boshoff

With Vox and MTN LTE Uncapped Packages

In the spirit of giving back, Vox and MTN are running a fantastic Vox MTN LTE-A promotion to give you double the FUP, and more than double the fun.

“Double the what?” – yes, it’s a fair question.

In short, our promo gives you double the allocated data bundle, free of charge, till the end of January 2025.

Let’s see what you and your family can do with double the FUP when you sign up for a Vox MTN LTE Uncapped package.

But first – what does FUP actually mean?

To ensure fair use on the MTN network (and ISP networks in general), your maximum download and upload speeds will be adjusted if you consume more data in the specific month than the Fair Usage Policy, or FUP limit, of your selected plan.

This is called ‘speed throttling’ and it plays an important part of the FUP rules for your selected plan. If your Internet usage speed is throttled, you will still have use of the service at the adjusted rate until the next month, when your normal maximum speed is restored.

Let’s unpack it.

Sharing is Caring

This is how speed throttling works.

Imagine a multi-lane highway of holidaymakers all heading down to the coast. Everyone is keeping nicely to the rules of the road and sharing the infrastructure, except for a small group of road hogs swerving in and out of the lanes and taking up most of the road, trying to get there faster and inconveniencing everyone else in the process. Just because, you know, they’re ‘special’.

Because of their assumption that they own the road, everyone else is forced to repeatedly hit the brakes. And then, tada! – the Highway Police arrive and put a stop to their high jinks. While the road hogs are pulled over and put in their place, everyone else is able to continue travelling again at a decent speed, as per how the highway was designed to be used by all.

Well, FUP is all about making sure the Internet ‘highway’ is used fairly by everyone in a way that the designated infrastructure allows – and speed throttling plays an important part in doing this.

What’s FUP, Guys?

As outlined above, Fair Usage Policy (FUP) is a set of guidelines imposed by Internet Service Providers (ISPs) to ensure fair and equal access to the Internet for all users. It’s designed to prevent network abuse and congestion by placing limits on the data usage of individual subscribers, especially at peak usage times.

If you use more than a certain, predetermined ‘fair’ amount of data in a given timeframe, your line speed could be slowed down during peak times to give other users fair access to the network.

In essence, FUP is designed to prevent a few users from hogging the available bandwidth, thereby causing shared services to become unavailable for others. And so, if you’ve ever found that your broadband speed has suddenly slowed down significantly, you might have just been FUPPED. You were one of the roadhogs!

Or, to put it in terms that might appear in your contract: “When you reach your FUP, your speed will be throttled up to 1Mbps.”

In simple terms, being throttled means that your upload and download speeds will be significantly reduced. You just got pulled over – except that the ISPs are nicer than the Highway Police and they let you off with a warning.

That’s because with FUP, your ISP doesn’t send you to jail and stop your Internet usage completely, but instead allows you to continue accessing the Internet and ‘keep on driving’ – just significantly slower for a while. By restricting individuals’ bandwidth, more people can use the Internet service at the same time.

The Convenience and Quality of LTE-A Connectivity

With high-speed, top-quality Internet access, Fixed LTE-A offers connectivity that provides near-Fibre like experiences, together with hassle free installation: a plug and play service means no waiting for fixed line installation.

In addition, where Fibre networks might take weeks or months to roll out and to install, Fixed LTE-A is a rapid order-to-installation product – whenever there is high-density Fixed LTE-A coverage, the time to deliver quality Internet access is between seven to 10 days – another win as we approach the festive season!

Enough Bandwidth for the Good Times

Many people are still on vacation quite late into January, after which they go back to school, varsity / college, and work. And so now we see the real advantage of signing up for the promo – increased data consumption! (And as mentioned previously – free of charge!)

Different apps have different data appetites – streaming on Netflix or Showmax in HD will consume more data than just reading an article online, and downloading a game eats up more data than actually playing it.

Here are some everyday activities that you and your family are likely to be doing more of at this time of the year, together with their possible hourly data consumption rates:

Web browsing: Approximately 50 to 70MB per hour.
Streaming video: High-definition (HD) video can consume up to 8GB per hour.
Online gaming: Up to 100MB per hour.
Social media: Platforms like Instagram and Facebook can use around 200MB per hour.

Vox and MTN Fixed LTE-A Promo Offerings

The current promotion applies to two of our Vox Fixed MTN LTE-A offerings, as follows:

Normal Offering:

R849 per month: Uncapped with normal FUP of 1,000GB (ie line speed is throttled back for the rest of the month when you / your household have used 1,000GB of data).
R499 per month: Uncapped 50MBps with normal FUP of 500GB (line speed is throttled for the rest of the month when 500GB of data usage is reached).

Promotional Offering:

During the promotion period, the Uncapped 1,000GB FUP offering will be extended to 2,000GB, and the uncapped 50Mbps FUP offering will be doubled to 1,000GB (1TB of data usage).

RICA documents will be required when ordering Vox Fixed MTN LTE-A and these are:

A certified copy of your ID; and
Proof of your residential address that is not older than three months.

A Great Start to the Year

With the Vox / MTN Uncapped LTE promotion, we’re offering you – free of charge – double the bandwidth before FUP is applied, on the specified packages.

No more slow internet
Stream without buffering
Connect to multiple smart devices
VoIP calling and lightning-fast connection
Efficient for going back to work and studies

From video calls to streaming entertainment, gaming and online shopping, Vox and MTN’s Fixed LTE Uncapped Double the FUP deal has you covered to ensure that your Internet connection is up to the task and ready to manage the digital demands of you and your family.

You can click here to find out more .

So, What’s the (Sweet) Deal with Vox Wireless Lite?

Posted on 20 November 20242 December 2024 by Craig Blignaut

Vox Wireless: Just as fast as Fibre, and more widely available

What do Coca Cola and Vox Wireless to the Business (WTTB) each have in common? Besides being leading brands in their arenas, that is.

The answer is in the word Light. Or Lite.

Coca Cola gave the world Coke Light, for those who wanted the same original sweet taste but with zero sugar. Vox Fixed Wireless to the business (WTTB) gives you two options, including Vox Wireless Lite – because we also believe in providing a fantastic product, but with choices available for different requirements.

Wireless Lite is especially good for start-ups and SMEs. It’s also on promotion right now.

Let’s see how well it could work for your business.

A Quick Technology Outline

Fixed Wireless can deliver a Fibre-like experience if the service provider gets it right with regards to capacity and area coverage. This, of course, goes without saying at Vox.

Vox Fixed Wireless is a high-quality, high-speed Fixed Wireless connection, using Microwave technology that can be deployed around South Africa, to ensure that your business is always connected. It’s an excellent alternative when Fibre cables aren’t laid in your area, or as a redundancy option if your Fibre goes down. It’s also a fantastic solution if you need to be connected in a hurry and can’t wait weeks for your Fibre installation.

Coca Cola never officially reveals its recipes, but here at Vox we believe in being transparent, so let’s take a look at how WTTB works.

It’s pretty simple.

A device is pointed at a tower, which services the area in which your business is situated.
The device provides a high-speed Internet connection using Microwave technology, whose access towers are served and connected to Fibre lines as the ‘backhaul’.
Because the station is close to and in view of the premises, a Fixed Wireless connection can deliver a very fast Internet experience with low latency.

Vox Wireless Lite

Vox Wireless Lite is one of two different Fixed Wireless offerings for businesses that we offer, with the other being Vox Wireless.

Vox Wireless Lite – Licensed is a more cost-effective service than Vox Wireless, without compromising on quality. This service is available as a Broadband Primary service but will also make an excellent Failover solution to cater for all your business needs.

We offer a Symmetrical service (same upload and download speeds) of 10 Mbps and 20Mbps, and an Asymmetrical service of 50Mbps and 100 Mbps.

Vox also offers Vox Wireless Lite – Unlicensed, in which different speed profiles are once again offered, but with this option, all speeds are Asymmetrical.

With Vox Wireless Lite, just like Coke Lite, we leave out one ingredient, so where the beverage is minus the sugar, we help you streamline your costs by leaving off the Voice offering that comes with Vox Wireless, which includes a Voice VLAN to streamline your VoIP (Voice over Internet Protocol) communication.

But don’t worry – if your business grows, you can add more ‘sugar’ later – it’s simple to change options.

Something for Every Business with Vox Fixed Wireless Options

The famous beverage company has a range of refreshing drinks available in several varieties and sizes to suit different lifestyle, and in the same way, Vox Wireless to the Business is able to cater to your different needs and speeds.

All Vox Wireless packages include data and line rental, and speeds can range from 5Mbps to 1Gbps – the flexibility and choice of packages is a real value-add, allowing you to match your speeds to your business needs.

The main features and benefits of Fixed WTTB are as follows:

Quick to deploy in feasible areas: If your business has a remote site where no fixed-line connectivity is possible, Vox Fixed Wireless options are an ideal alternative. They are also generally quicker than Fibre to install.
Duplex Service enables you to transmit and receive data at the same time, giving you dual efficiency.
Managed Service 365/24/7 Support ensures that we’re there when your business needs us the most.
Scalable: It’s easy to upgrade your link to grow with your business.
Business continuity: Can be deployed as a primary or failover service to ensure you are always connected.

Depending on the area and requirement, Vox Wireless works with the following Wireless connectivity providers: Comsol, Easyweb, Kliq. MTN, Rapidnet, Tech5 and VO Connect.

Sweet Offerings to Refresh Your Business

Vox Wireless offers speeds comparable to Fibre, but is more widely available. With quick deployment and low latency, it’s geared to help your business stay connected. Whether you’re in the city centre or out in the country, Vox Wireless ensures your business stays connected, competitive, and ready to grow.

For high speeds and the most innovative, cutting-edge microwave technology on the market, you can’t go wrong with Fixed Wireless to the Business from Vox. Whether it’s Vox Wireless or Vox Wireless Lite, we’ve got you covered with great options.

And we think that’s a pretty sweet and refreshing deal.

Great Internet Plan, Problem Router?

Posted on 1 November 20247 November 2024 by Vivienne Fouche

It’s weekend at last – but Internet access has slowed to a crawl…

Picture the scene, in this non-Vox household. (You’ll see why that’s important later in the story.)

Dad’s watching the Premier League on a streaming service; Mom’s chatting online to her friend overseas; Teenager is doing the initial download of a long-awaited new game, and Tween is on YouTube. Everyone is happy – and then the dreaded buffering starts. Everyone is instantly much less happy, and more bandwidth is clearly required.

“But wait!” says a lone voice, “we upgraded to a new home Internet plan last week and our new download speed is supposed to be blazing fast – so why is it not working?!!!”

The answer could lie with the router.

New Plan, Old Router?

Wi-Fi, as an enabler, carries most of the Internet traffic in a connected home. Your Wi-Fi router converts the Internet data received via the Fibre Optic cables in your neighbourhood into radio signals, to create your home Wi-Fi network and provide all the devices on it with Internet access, using built-in antennas.

Untitled design 2024 08 13T154659.142 | Vox | Great Internet Plan, Problem Router?

If you have a Fibre to the Home (FTTH) Internet plan that supports a download speed of say 25Mbps, an older router (and fewer users) is unlikely to cause a bottleneck in your connections.

However, if you then upgrade to a new 300Mbps plan (because of Teenagers / Tweens / the Premier League), but your previous router supports only 25Mbps wired, your Wi-Fi won’t be able to live up to the connectivity promise if your Internet Service Provider (ISP) doesn’t supply you with a newer model.

Connect With Vox

Vox connects you to the Internet and thereafter continues to manage your connection. When you sign up with Vox, we will furnish you with a suitable free-to-use Wi-Fi router based on your chosen package. We don’t charge a delivery fee for the router, or even a monthly fee for its usage – this is included as part of your bundle.

As a premium ISP, Vox ensures that, for standard installations, your Vox free-to-use Wi-Fi router is installed by a dedicated Vox engineer. Alternatively, our Self-Install process allows you to install your free-to-use Wi-Fi router, by following an easy step-by-step guide.

- Fun fact: Different Wi-Fi devices work according to varying frequency bands. Older routers work on the 2.4 Ghz frequency, while newer phones and laptops use the more stable 5Ghz range. A dual-band device that supports both frequencies is ideal.

Not all routers over a few years old are necessarily bad, but if you’ve upgraded your Internet plan or added more devices to your network, an older router might have a harder time juggling the extra work than a newer model.

Signs that you might need a Wi-Fi router upgrade include the following: slow speeds; a weak connection; malfunctioning equipment; incompatibility with new devices and even overheating.

- Fun Fact: Old smartphones, tablets, and other devices can slow also down your Internet access, even if you have a new, fast router and an upgraded Internet plan.

jonathan kemper ff96HE413W0 unsplash | Vox | Great Internet Plan, Problem Router?

At Home with Vox

The moral of the story is that new tech needs to meet its match – in other words, more new tech.

As outlined, older routers and network equipment can affect the household’s Wi-Fi speeds, especially when there are multiple users. We believe the issue of having the wrong Wi-Fi router for an upgraded Internet plan with Vox is highly unlikely, because we take care of that level of detail, and the responsibility, for you.

For Customer Service and General Queries, our Vox teams are on hand from 08:00 to 17:00, Monday through Friday, and from 08:00 to 14:00 on Saturdays and non-religious public holidays. You can reach us at help@voxtelecom.co.za or call 087 805 0530.

With Vox, upgrading your FTTH Internet usage plan is a straightforward process, and our Technical Support team is always able and willing to help you. We have a Wi-Fi solution for every need.

Sign up with our Fibre to the Home offerings and say goodbye to buffering and hello to hassle-free, connected weekends – for the whole family.

AdobeStock 478762309 1 | Vox | Great Internet Plan, Problem Router?

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