Stay Connected with Vox Email Solutions

When people think of Vox, they probably think of us as being a market-leading Internet Service Provider (ISP). But did you know that we offer many more additional solutions to connect South Africans to the world?

One of these is our range of email products, to help keep you continuously in contact and running your life and your work affairs easily, efficiently and cost-effectively.

We’ve created solutions that will meet your requirements to keep you communicating safely and continuously.

 Snail-Mail? What Snail-Mail?

In addition to email’s speed advantages (when compared to the original postal offering), it also provides a written record of communication that has taken place. It’s a powerful tool for business as well as personal use, helping with clarity, accountability and references, for future communication and decision-making.

The invention of electronic mail is generally credited to an ARPANET engineer named Ray Tomlinson, who, in 1971, successfully sent a short message to himself from one computer to another in the same room. After that, though, email took a while to kick off, and was initially used almost exclusively in academic and research circles.

When people still used the post office as their only option, written communications were limited by time and distance. Today, our default expectation is that email messages can be sent and received instantly from anywhere in the world, which changes both the speed as well as the reach of text-based interactions, across borders as well as time zones.

The arrival of email – which originally stood for ‘electronic mail’ to distinguish it from the paper kind – provided a faster, more efficient and more convenient way to communicate with others in a written format. Email first began transforming communication on a global scale in the 1990s, when it became increasingly accessible to the public. At its height, Hotmail, the world’s first free internet-based email service, had over 400 million users.

(Fun fact: Hotmail was bought in 1997 by Microsoft and became the basis for what we today know as Outlook.)

Email Changes Communications

Unsurprisingly, email has forever changed the way we send and receive written communications. Most people have all their bills and statements – which used to be sent via traditional mail – now delivered in a paperless manner through email. Letters have become less common, as it’s more convenient to send an email message – on your smartphone as well as a computer.

In a business context, email serves as an effective way to communicate with colleagues or customers – a communication can still be sent without requiring all parties to be ‘present’ at the same time to receive it, phasing out the need for an in-person or phone-based meeting in real-time.

Vox Enhances Local Email Offerings

Vox POPMail is a Cloud-based email offering that provides solutions for both business and family purposes, including the option of owning your own domain. We aim to ensure that your data is kept safely and not shared with any other entities – and it’s incredibly cost-effective also, with different options to suit your pocket.

As a specialist email solution, Vox POPMail also brings you upgradeable storage and features such as Calendar, Contacts and Tasks.

Vox POPMail is based in South Africa and offers all the features you need from email, at a fraction of the price. The key functionality includes:

  • A choice between using your own domain name or our shared domain: A domain is a tool used to establish a unique Online presence, and a domain name that relates to your business or organisation can help to improve your ranking on top search engines like Bing, Google and Yahoo.
  • Anti-spam and anti-virus to enhance your email security and keep unwanted marketers away: At Vox, we ensure that your data is kept safely and not shared with any other entities, to keep your information, home and loved ones safe.
  • Mail options, including Calendar and Tasks, with access via web browser and/or Outlook.
  • Mailing list functionality: Bringing you the option to create and manage mailing lists.
  • Flexibility: Create up to three different alias email addresses.
  • Admin that works: An easy-to-use admin interface to create and manage your email.

 

We also offer three flexible mailbox sizes to choose from, built to accommodate your budget and business needs.

The Domain Game

Do you have an entrepreneur inside you? If so, another positive from Vox POPMail is being able to start an online business by establishing your own domain and website to promote your company. A website portrays your business, whether it’s a startup or a well-established company – it’s the first place that anyone will go to when looking for general information, products and services.

A website helps to establish your business identity or brand image. It builds credibility, and can also be used for lead generation.

With a domain from Vox, you can give your organisation a professional look and feel. Find out more here.

Why Vox POPMail?

There’s no denying that there are a number of email offerings out there. Vox is pleased to bring you personalised email solutions, with advantages that include convenience, choice, flexibility, security and excellent cost offerings.

It’s all part of what Vox does best: ‘Staying Connected – Together’.

Starlink…what’s the deal?

Today, we talk Starlink.

It’s the buzzword of the Nation now that Eskom is behaving. To the average person, it sounds like something Darth Vader would use to destroy the Galaxy (which, depending on who you ask, isn’t that far from the truth anyway). To the rest of us, it was the promise of a future filled with better Connectivity in South Africa. A(nother) South African bringing it home, so to speak. The biggest innovation by one of our own since Chris Barnard, Tyler, Amapiano and the new strain of Covid (yes, we’re aware that one of those is not like the others).

You’d think, with Elon being from Pretoria, we’d have a Plug (pun intended) straight to the top. South Africa is all about connections, right? However, unlike Dricus, this Boet isn’t bringing it home – guess it’s true what they say about the ones who move abroad (sorry, Trevor).

They say Hulle Weet Nie Wat Ons Weet Nie, and right now ons weet dat Starlink nie meer in SA is nie.

But what does the Starlink shutdown in South Africa actually mean for us long-suffering South Africans? Is it the death of satellite connectivity, the beginning of shattered dreams, and ten steps backwards for our Internet landscape?

Today, we’ll unpack it – and the answers may actually surprise you.

What’s Really Going On With Starlink South Africa?

Here’s the simple version:

On the Consumer side of life, Starlink (Elon Musk’s satellite internet service) has officially been pulled out of South Africa.

Now, before you blame the ANC, Bheki Cele, and Andre De Ruyter, the reasoning behind this is (for once) not purely down to us. You see, Starlink operates on a strictly direct-to-market business model – they do not, and will not, operate through a reseller or service provider (such as yours truly).

This is fine if you’re in the land of ‘freedom’, but in South Africa, we have our own set of laws and regulations (who knew?).

You’d never guess it based on a trip to Small Street, but one can’t just set up a business and operate in SA. There are licenses, regulations, and policies to adhere to – and Starlink would need ICASA licensing, comply with BEE requirements, be VAT compliant, pay for permissions, and meet all certification statuses.

In a nutshell, there’s no way for Starlink to meet the very strict criteria set out by ICASA, meaning we’re officially at an impasse. And although a workaround would be to partner with a local reseller which has the necessary permissions, doing so contradicts their business model – so for now, it’s bye-bye Elon and team.

But What About the People Who Already Use Starlink in SA?

Good question. How did they even set it up?

Ah, you see, South Africans are elite-level loopholers – which is why maak ’n plan is an official local proverb.

Many of our forward-thinking enthusiasts, seeking early access to Starlink satellite internet, were able to set up their devices on Starlink Roaming Agreements. This allowed them to enjoy all the benefits of super-fast LEO satellite connectivity and feel very advanced/smug in the process.

The problem, however, is that a roaming product needs a base to set up and occasionally return to. So while users can jump from points B to C for a finite amount of time, they do eventually have to head on “home” – which can get tricky when “home” is not legally allowed to be the country you reside in.

In short: users who set up their Starlink accounts using USA-tethered networks can temporarily enjoy the benefits, but unless they feel like making regular trips past Homeland Security, it doesn’t make sense as a permanent solution.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

  1. Future investment potential

  2. Market innovation in Satellite Internet

  3. Our ability to use cutting-edge LEO technology

The reality is:

  • Our GEO satellite networks will continue as they always have.

  • Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Picture1 | Vox | Starlink...what's the deal?

The Starlink Satellite services fall within the Leo Sphere above (which explains why you can see them from the ground) – meaning less distance for your Data to travel and faster speeds. Vox, and any other consumer Satellite supplier, fall within the GEO space, meaning a distance of up to 70 000km before you have Internet (with landing stations also falling in Europe) – resulting occasional delays and, naturally, slower Internet.

The reality is that our current GEO Services, whilst perfectly serviceable under controlled conditions, are not wholly suited to meet the next generation of consumer demands. As the market shifts towards a Cloud-heavy landscape, it requires higher upload/download speeds, more bandwidth, and an increased amount of pressure on service/Satellite providers.

It’s not all doom-and-gloom, however – because the sky certainly isn’t falling.

There are workarounds to manage your usage and ensure smooth, speedy, and streamlined Satellite services. When done correctly, our existing geo-infrastructure is perfectly serviceable, and your service provider should be more than able to guide you through this process.

This is where Vox comes in.

Many customers across the nation do require Satellite Connectivity. In a landscape with so many remotely situated users, a lack of infrastructure, and often limited access to conventional forms of Internet, Satellite is an easy-to-access alternative.
Yes, it’s true, Starlink would have been the ideal solution, as they’re the benchmark in every metric from speed to security, reliability and beyond. However, our local service providers are no slackers either – and they also leverage off an advanced understanding of our landscape, know our unique South African needs, and offer all the support, insight, and guidance relevant to our environment.

You’ll also save a pretty packet on startup costs, skip the huge equipment/import fees, and enjoy easy cancellation, quick support, and speedy response times.

Imagine being a Starlink “user” and now facing a mountain of redundant equipment – good luck trying to return (or get refunded) from halfway across the pond. Local ISP’s (such as Vox) mean peace of mind – and we’re here to help.

By signing up for Vox Satellite, we’ll fill the void left by Starlink for good. We’re here, we’re on the ground, we’re approachable, and we’re willing to service our users in even the most remote areas from as little as R760PM*.

And, if all of that wasn’t enough to bring it home, always remember another famous South African proverb (no, it’s not “our system is offline”).

Local is Lekker.

And that’s a fact proudly endorsed by Vox.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

  1. Future investment potential
  2. Market innovation in Satellite Internet
  3. Our ability to use cutting-edge LEO technology

The reality is:

  • Our GEO satellite networks will continue as they always have.
  • Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Is Fast Fibre to the Home Still Relevant?

You’re back in the office: the daily commute is real again and working from home has mostly gone. So: is Fibre to the home still relevant in a non‑WFH world? The short answer is yes. Fast home fibre remains a smart household investment in South Africa, for security, entertainment, study, gaming and futureproofing, even when most people spend weekdays at the office.

 

So there you are, heading back to work in the morning traffic.

Life (perhaps via a Company Policy, or otherwise loadshedding?) has made the decision for you – working from home is over, and it’s now back to the office, like it or not.

Which is making you wonder whether you really need that fast Fibre to the Home (FTTH) now, after all.

As you dodge those special drivers who mistakenly believe that they own the road, your thoughts turn back to those pleasant days of WFH for almost everyone, when the main part of the daily commute to your desk involved just a short walk, and perhaps a change out of your night clothes (optional for some).

Then, of course, fast Fibre was as necessary for our collective well-being in the home as access to water and electricity. It was also – when boosted by an uninterruptible power supply (UPS) – arguably more reliable.

So this begs the question: if you’re back in the office for most or all of the working week, do you still need that amazing Fibre to the Home? Is fast FTTH still relevant in a non-WFH world?

After wading through the acronyms, the answer should surely be an emphatic ‘Yes, it is!’

Fibre to the Home

 

Why Fibre Comes First

As a company, Vox supports the upliftment of South Africans at both the Macro-Economic level as well as for individuals.

Economic growth depends on reliable and high-speed digital infrastructure – as a country, we need to work towards a digital future for everyone. Fibre lines use light, not electricity, to transfer data, offering significantly higher bandwidth speeds and capacity – the amount of information that your internet connection can handle at a given time – when compared to other internet solutions. (Short science lesson: this is because nothing yet discovered is as fast as the speed of light, which is quite literally what your data is being carried on.)

Currently, too many South Africans still have to rely on mobile data for their home internet communications, or even on copper-based ADSL lines. Neither of these internet options is steadily reliable, and they don’t offer the same high-speed connection as Fibre.

ADSL’s copper wires are unfortunately stolen regularly and, even when left undisturbed, have both a limited capacity and lifespan – not to mention that they are also susceptible to lightning strikes. Not unsurprisingly, and following in other global footsteps, ADSL is being phased out in South Africa and replaced with more modern technology wherever the opportunity arises.

Mobile data also does not offer South Africans the digital future we all deserve. With regular power outages and load-shedding, network towers can’t provide a stable connection. Fibre towers, on the other hand, often operate on solar energy, and users can back up their Fibre routers with UPS systems.

Despite all these advantages presented by Fibre, some people might feel that, if they are no longer working from home, they could downgrade their Fibre line speed to save some money. Below, we’ll unpack why you might want to think twice about this option.

 

Taking It Personally

Let’s look at how fast Fibre to the Home benefits you and your family members – even when you’re at work.
FTTH on your property is able to do the following:

  • Improve security: Beyond enabling a more digital-friendly lifestyle, Fibre contributes to good security such as channelling CCTV feeds through always-on internet access. Fibre-optic networks also offer improved security compared to traditional copper cable networks – they are difficult to tap into or intercept, making them a secure choice for transmitting sensitive data. (In comparison, copper cables are vulnerable to physical tampering, as they can be easily accessed and spliced into, leaving them open to data interception and manipulation.)
  • Provide entertainment: In the old days we would channel-hop. Today, the streaming options just keep on coming for those who like their entertainment in passive format. Stream shows and download movies faster, and enjoy your current-favourite shows with less buffering, or better yet none at all.
  • Gamers unite: Download and play games faster – gamers need the highest speed internet with minimal lag. Fibre has lower latency – the millisecond delay when data travels from your device to the game hosting server – and it should be low to prevent in-game lagging.
  • Facilitate studies: You might be at work in the afternoons again, but the chances are that your children will be at home (at least the older ones). Being able to use the internet for their homework and to research projects is critical. Give them the benefit of proper Fibre speeds and enable them to finish their projects faster and better, whether they’re at school or tertiary level. It’s all about enabling their future.
  • Futureproofing your home: And speaking of the future – connecting your home to high-speed Fibre will ensure your household’s digital activities can continue at future speeds without replacing the cabling in a few years’ time, because a Fibre network, once installed, does not require an imminent future change. Because the fibre-optic cabling infrastructure has unlimited bandwidth and can cover long distances, it will be able to handle future technological inventions. (Some of them, actually, like smart fridges, smart sensors and other appliances connected to the Internet of Things (IoT) are already here – but that’s a different story.)

 

home fibre for gamers

 

Why downgrading can cost you more

If you’re considering a cheaper, slower package because you no longer work from home, consider the hidden costs: slower downloads, more buffering, weaker CCTV feeds, and less headroom for multiple devices.

A small upgrade in monthly spend can deliver a markedly better experience and protect the value of smart devices and services you use at home.

 

Going Home

Fibre to the Home

So, there you are. The working day is over and you’re back in traffic, now on the evening run and driving home.

You have the satisfaction of knowing that your house – and most importantly, your family – is secured by a good security system channelled by CCTV feeds.

Your older kids are busy with their educational projects before putting away their homework and enjoying some well-deserved YouTube or gaming moments.

And for the adults, there is the latest streaming programme to look forward to as you prepare to wind down the day.

Before that, you might do a spot of quick banking, messaging or online shopping using your phone apps – with the emphasis being on quick, because it’s all enabled by super-fast Fibre to the Home.

And it makes your home just that bit more comfortable – and secure – all round than if you’d decided to downgrade to a slower Fibre package.

So yes. In a non-WFH world, super-fast FTTH is definitely still relevant.

Learn more about Vox Fibre to the Home options and find the right package for your household. Explore Vox Fibre packages at vox.co.za or Call 087 805 5050 to speak to an advisor.

 

Frequently Asked Questions

Do I still need fast Home Fibre if I don’t work from home?
Yes. Fast Home Fibre supports home security, streaming, gaming and multiple devices, which are benefits that remain even if you’re primarily office‑based.

How does Fibre compare to ADSL or mobile data?
Fibre offers higher speeds, lower latency and better stability than ADSL or mobile data. ADSL is being phased out and mobile can be affected by load‑shedding and tower congestion.

Will Fibre keep working during load‑shedding?
Fibre itself is resilient; many users back up their home router with a UPS. This keeps internet and home security systems running during power outages.

Is Fibre worth it for gamers?
Definitely. Fast Home Fibre lowers latency and provides consistent speeds needed for online gaming and quick downloads.

Can Fibre improve home security?
Yes. Constant high‑speed connectivity makes CCTV feeds and smart‑home alerts more reliable and secure compared with copper or mobile solutions.

If I downgrade my Fibre package, what could I lose?
You may experience slower downloads, more buffering, longer game update times and reduced performance when multiple devices are online simultaneously.

How do I sign up for Vox Fibre?
Visit vox.co.za to view available Home Fibre packages or Call 087 805 5050 to speak to a Vox advisor.

Does fibre futureproof my home?
Yes. Fibre cabling supports high capacities and new technologies, so it’s a long‑term solution for growing household connectivity needs.