Vox Proudly Attains Google Verified Peering Provider Status

Vox Proudly Attains Google Verified Peering Provider Status

A significant accolade in the local ISP landscape

Vox is proud to announce that it has become a Google Verified Peering Provider, one of a select group in the South African ISP arena. The Verified Peering Provider (VPP) Programme identifies a group of internet service providers (ISPs) that have demonstrated diverse and reliable connectivity to Google. ISPs are awarded a Verified Peering Provider badge based on technical criteria related to their connectivity depth with Google.

“The Verified Peering Provider Programme is a recent accreditation from Google that recognises ISPs with high-quality, optimised connectivity into Google’s global network,” says Chris Burrell, Head of Network at Vox. “The Programme identifies providers that meet stringent technical and capacity standards, including diverse peering links to Google, ensuring faster access, improved performance, and greater reliability for customers using Google services.

“The Verified Peering Provider Programme is basically a ‘trusted partner’ list. Networks on it can connect directly to Google to access the content in a way that’s fast, safe and of the highest quality. You could think of it as a shortcut to get premium, direct access to Google services and content.”

Vox Customers using Google services such as YouTube, Gmail, Google Workspace, Google Meet and applications hosted on Google Cloud infrastructure will experience improved performance, reduced latency, and greater service reliability.

We unpack how the Google Verified Peering Provider Programme works and the benefits customers can enjoy.

 

‘Let’s Shake Hands…’

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Burrell notes that in today’s Cloud-focused world, Google customers need simple and highly available connectivity solutions to reach publicly available Google resources such as Workspace and other internet-facing applications.

He explains: “Peering is like two networks shaking hands and saying, ‘Let’s share traffic/content directly with each other, instead of sending it through a middleman.’ It makes internet usage, including websites, videos, voice and Cloud apps, faster and more reliable for users, providing higher quality of experience.

“Many customers connect to Google Workspace, Google Cloud, or Google APIs using Direct Peering or via Route Server infrastructures at Internet Exchanges. These solutions provide network operators interconnectivity to Google.

“However, not all Google customers today are able to manage the complex connections of Peering, or they don’t meet the relevant requirements to maintain the high-quality standards required by Content providers. Against this context, using a Verified Peering Provider to connect to Google simplifies connectivity to Google’s network, and removes the complexity of managing Direct Peering connectivity.”

By leaving Direct Peering to the ISPs, the Verified Peering Provider programme enables Google customers to access all Google services without the complexities of Direct Peering. Verified Peering Providers manage Direct Peering with Google over dedicated private connectivity with redundancy requirements for each enrolled provider.

When Google customers connect to a Verified Peering Provider to reach Google, they are choosing a provider that has verified diverse connectivity to Google, which enables highly available access to Google services.

 

Benefits of the Google Verified Peering Provider Programme

 

Vox Proudly Attains Google Verified Peering Provider Status

As Burrell outlines, Google evaluates networks that would like to be peering partners: “Vox went through a stringent application and technical review process showing that we meet their performance, network stability, reliability and capacity standards,” he says. “As a result of our successful application, we are able to offer our customers a number of benefits.”

This includes the following:

  • Simplified connectivity: There is no need to meet Google’s peering requirements; instead, customers can leave the complexities of peering arrangements to Vox as a Verified Peering Provider.
  • High availability: The Google badge shows that the ISP has a highly redundant connectivity to Google.
  • Enterprise grade connectivity: Customers can connect to Google through internet products designed for enterprises; further, they can access Google with or without the need for border gateway protocol (BGP) or an autonomous system number (ASN). In addition, customers can work directly with the ISP’s customer services teams and operational escalations

 

Burrell clarifies that Vox’s Verified Peering Provider Programme is suitable for enterprises and businesses running Google Cloud apps, ISPs or partners reselling internet services, and any tech-savvy user streaming, collaborating or relying on Google services.

He adds: “Because Vox is a Verified Peering Provider, this ensures Google traffic is routed over well-engineered, high-capacity direct interconnects, reducing unnecessary transit paths and improving consistency. It’s part of Vox’s ongoing investment in network quality and reliability.

“Vox is truly proud of this accolade, because it’s a mark of trust from Google, and not every local ISP will be able to qualify. It shows that Vox meets high technical standards and can deliver premium internet performance for Google services, making service better for our existing and future customers,” concludes Burrell.

 

Frequently Asked Questions

What is a Google Verified Peering Provider?
A Verified Peering Provider is an ISP that has met Google’s technical and capacity standards for direct peering, offering optimised and reliable access to Google’s services.

How will this improve performance for Google services?
Direct peering reduces the number of network hops and potential bottlenecks, resulting in lower latency, faster load times and more consistent performance for apps like YouTube and Google Workspace.

Do Vox customers need to change anything to benefit?
No. Vox manages the peering relationship with Google. Most customers will see improved performance without changing their configuration.

Is this available to all Vox customers?
Benefits depend on routing and service configurations, but the VPP status enhances overall connectivity for enterprise and business customers across Vox’s network.

Can resellers and other ISPs use Vox as a Verified Peering Provider?
Yes. Resellers and partner ISPs can work with Vox to provide their customers with optimised access to Google services via Vox’s peering infrastructure.

Does this replace direct peering for larger customers?
No. Organisations that already operate direct peering can continue to do so. VPP provides an alternative path for customers who prefer Vox to manage peering complexities.

How does Vox ensure redundancy and reliability?
Vox maintains diverse, redundant links and operational processes that meet Google’s VPP requirements, ensuring high availability and predictable routing for Google-bound traffic.

Launching Vox Rewards!

A Little Help Goes a Long Way

We’re living in turbulent times, and many of us are getting hammered (financially) on all fronts. And so Vox is proud to be the first local ISP to offer our customers, both new and existing, a brand-new…

*drum roll*

*it-really-doesn’t-get-much-better than this*

loyalty programme, named Vox Rewards, which is guaranteed to help you stretch those Rands, and put a bit of sense back into your monthly budget!

Vox loyalty programme

Our favourite local blogger, The Good Things Guy, has also commented on how cash-strapped many South Africans are right now – does any of this sound familiar?

  • Picking which bill will go unpaid this month;
  • Choosing cheaper options in the grocery store;
  • Cutting back on data; and
  • Skipping meals (when you’re not on a diet)?

 

If none of the above apply to you right now, then they could surely mean something to someone you know?

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Perhaps these scenarios are also familiar:

  • Persuading your carnivorous teenagers that ‘meat-free Mondays’ should be done for the household grocery budget as well as the planet;
  • Scouring online ads for specials (coffee!); and
  • Not being offended when you get offered the pensioner discount at the till, when you’re still some years off retirement age.

 

The struggle is real.

And so Vox is thrilled to announce the launch of Vox Rewards, which is being offered to both our new and existing Home Fibre clients. Designed in tiers – you can work your way up the levels – Vox Rewards will offer our customers access to thousands of Rands in monthly savings, discounts, vouchers and coupons from some of South Africa’s favourite brands!

The Rewards available will vary depending on the tier that you’re on, but include the following from some of our favourite local brands:

  • Enjoy up to R1,250 monthly in grocery savings (tier dependent);
  • Tickle your tastebuds with discounts on takeout;
  • Enjoy deals on travel, tech and gadgets, and online stationery;
  • Empower yourself with savings on online learning;
  • Get access to free legal or medical advice; and
  • Put your best fashion-foot forward with fashion retailers.

 

Vox Rewards

At Vox, we’re working together to help you navigate the challenges of the economy, and put real savings back into your pocket.

Now you can once again make ‘meat-free Mondays’ a personal choice, and not a financial survival strategy.

Watch this space – and our social media platforms – for more information coming soon!

Live Life in the Rewards Lane with Vox Fibre. Call us on 087 805 0003 for more information.

 

FAQs

What is Vox Rewards?
Vox Rewards is Vox’s new tiered loyalty programme offering discounts, vouchers and savings to both new and existing customers.

When does Vox Rewards launch?
Vox Rewards launched on 17 November 2025. Watch our social channels and your Vox account for full details.

Who is eligible for Vox Rewards?
Qualifying Vox customers, both new and existing, are eligible. Benefits depend on the tier you reach.

How do I join Vox Rewards?
Qualifying customers will receive launch and sign-up instructions from Vox. You can also visit our sign-up page: https://vox.co.za/sign-up

Are the rewards available nationwide?
Most partner offers are available across South Africa. Specific offers and participating retailers will be listed when the programme launches.

Can I move up tiers?
Yes.  Vox Rewards is tiered so increased engagement and activity can unlock higher-level rewards.

Where can I get help or more information?
Call us on 087 805 0003 for more information.

 

 

Walking on Sunshine, Bringing the Smiles!

People of Vox: Spotlight on Thandeka Ayanda Nkumbi

At Vox, we believe our employees are the beating heart of our company, with merit and value built into all our available positions. In this edition of People of Vox, we meet Thandeka Nkumbi, who works in the Marketing Department as a Marketing Assistant and Content Creator. Having initially studied Journalism after school, she is now carving out a niche for herself one story and social media post at a time.

When you see Thandeka in the Vox Joburg office, a few things are likely to jump out at you – for example, how she always looks stylish, attractive and well-groomed; her beautiful smile; and how very busy and active she is!

Fashion | Vox | Walking on Sunshine, Bringing the Smiles!
What a beautiful smile… and so stylish

Her colleagues will confirm that our well-known and much-loved Marketing Assistant never seems to stop moving (10,000 steps a day is nothing!). But use a slightly different filter on the camera of your mind’s eye, and a different picture emerges.

Our ultra-feminine office powerhouse says that at home, she’s an ardent football fan who never misses an Orlando Pirates game. And astonishingly, there was a period, just a couple of years ago, when she was in hospital for almost a month with a freak injury, and had to learn how to walk again.

Today, she’s grateful for the opportunity to swap out her famous fashion at work for her soccer shirts at home, as well as the fact that the scar on her leg today means she can still walk those 10,000 steps with ease – but more on this later.

With her finger always on the beating pulse of Vox, Thandeka is at the centre of multiple activities at any given moment. She always knows who’s who in the corporate zoo, and quite frequently where they are as well – just saying….

We get to know more about one of Vox’s bubbliest and most energetic daughters – including news on how her role at work is starting to change. Her story is one of persistence, creativity and resilience, interspersed with many tongue-in-cheek comments and laughs along the way.

 

A Day in the Working Life…

Born and raised in Soweto (originally from Diepkloof), Thandeka joined Vox as an intern in September 2022 and was taken on permanently by December that same year. Well, at Vox we know how to spot our gems!

As a Marketing Assistant in the vibrant, colourful Vox Marketing department, she supports the team – and, in fact, the rest of the company – with a wide range of practical and logistical tasks on a daily basis. Thandeka’s work includes ordering and managing marketing collateral, onboarding suppliers, raising purchase orders, coordinating print production for flyers and brochures, and ensuring that materials arrive on time for sales activations and giveaways.

“When I arrive at the office, I first check my emails while having a cup of coffee,” she clarifies, “because a girl needs all the energy before zikhala (getting busy)! I load new POs and check on submitted ones, and establish if I have orders that I need to pack and send for shipment.  Stock inventory is very important, and so we make sure we keep track of what we have, and if we’re out of stock, we get quotes and order more.”

Media | Vox | Walking on Sunshine, Bringing the Smiles!

Thandeka’s day‑to‑day work requires close collaboration with designers and external vendors and quite a lot of logistical coordination – in short, the kind of hands‑on activity that keeps Vox events and field marketing running smoothly. It also includes a lot of walking…

“I am a people’s person,” she says with a smile, “so I need to chill and talk to my colleagues – from Block A to C, I’m there during the course of my duties! And of course, there’s no way I am not spending time with Paul… my Work Husband.”

(Editor’s note: We hope Paul is reading this.)

Her days are never the same but being hands-on is always a part of it.

“Sometimes I need to organise a collection with the courier company and then I just know in advance that they’re going to send that driver who always argues with me! And then ooh, guess what, other times I have a date… at the storeroom featuring boxes, scissors, and marketing collateral!

“How much time I spend in the storeroom depends on the amount of stock I have, and what’s going on in the company. Some days I spend most of my time there; at others it’s just a short ‘date’ but regardless, I enjoy it. Back to my machine… oh, a supplier is looking for the PO; time for me to chase for approval… time to move. And suddenly it’s home time – ishayile, we try again tomorrow!”

She speaks lightheartedly but the fact is that at any given moment, Thandeka has a lot of irons in a lot of fires, and she always knows what’s cooking (marshmallows, anyone?), and where!

 

How Thandeka’s Vox Journey Began

Graduate 1 | Vox | Walking on Sunshine, Bringing the Smiles!
A proud graduation day!

Thandeka studied journalism at Rosebank College for four years, graduating in 2019 with the hope of pursuing sports communication and commentary. Fate, however – or to be specific, a global pandemic – had other plans when the COVID‑19 disruption of 2020 put those early goals on hold.

She says: “2020 was one of the toughest years for me, both personally and professionally, because we also had a death in our family during this time – the pain went very deep for all of us, and still does, to this day. Professionally, the pandemic stalled the early momentum from my journalism qualification and made job hunting very difficult – like many other people, COVID meant that my dreams were put on pause.”

However, she didn’t lose hope and was eventually able to start steadily rebuilding her path through part‑time teaching work from early 2021, with two different educational institutions: one for primary school children, and another for young adults trying to complete their matric certifications. Eventually, she was presented with an internship offer from Vox, which led to her permanent marketing assistant role at Vox in late 2022.

“I love being part of the Vox marketing team and appreciate the team’s fun and friendly nature – this group doesn’t have a filter! I like the way that we can tease one another while still being supportive. I especially value the sense of unity and family that Vox offers: despite cultural and personality variations, my colleagues always stick together and look out for each other, and this makes me proud to work for Vox.”

The team | Vox | Walking on Sunshine, Bringing the Smiles!
Thandeka with some of her Marketing Team colleagues

 

A Freak Accident

Despite settling in beautifully to her new job, the COVID pandemic was not the only challenge Thandeka would face in her early career – and there was a time in her life when she was definitely not walking on sunshine. In March 2023, she suffered an unexpected setback in the form of a sudden and severe injury to her leg when, on her way to see a family member after work one day, she slipped unexpectedly in heavy rain.

She was rushed to hospital and quickly transferred into the operating theatre as an emergency upon arrival, because her leg was found to be badly injured and a large skin‑graft procedure was required. She then spent almost a month – 29 days – in hospital, and endured weeks of follow‑up treatment and rehabilitation, needing time and patience to regain her confidence and mobility.

 

medical 4510408 1280 | Vox | Walking on Sunshine, Bringing the Smiles!

 

“It was something that was very hard to deal with, because one day I was really fine, and the next day I was lying in a hospital bed with VAC machines (Editor’s note: Vacuum Assisted Closure, which uses suction to help a wound heal) because the wound needed to close before the doctors could start with the process of the skin graft.

“I still experience pain and sensitivity at times, especially in cold weather or after long walks, but I’m grateful that I could recover without losing my mobility and independence,” she adds, “and get back on track with my job.”

And as of the first of September this year, Thandeka’s career path is morphing and changing once again!

 

Evolving into the Next Phase

Thandeka is thrilled to have been recently promoted to the role of Junior Content and Digital Creator, a role that shifts her focus toward social media, content creation and community engagement, for both Vox and sister company Hypa Fibre. Her journalism training obviously makes the content pathway feel like a natural fit.

She’s excited that her new role will be more of a return to what she studied originally, with her writing, storytelling and journalistic instincts applied to social channels, blogs and creative campaigns. And she’s enthusiastic about the creative and investigative aspects of content work: writing posts, producing blogs, and keeping the social presence active and responsive.

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“In my new role, I plan to be highly present on social media, intentionally curious, and open‑minded. I want to learn, test new formats and help to improve Vox’s social offering,” she says enthusiastically. “Over the longer term, I expect my goals and daily tasks to evolve with experience.”

Thandeka expects to spend much more time monitoring social media platforms, studying competitor activity, tracking trends and producing regular content. While she’s super-excited about the promotion, she’s currently balancing both roles until a replacement Marketing Assistant is found.

 

Embracing Her Tomboy Side

Outside work, soccer plays a big part of Thandeka’s life and she rarely misses an Orlando Pirates game: “I’m obsessed, obsessed, obsessed with Orlando Pirates!” she laughs. But her love of the sport extends beyond fandom: she wants to give back by founding a football club aimed at children.

Soccer | Vox | Walking on Sunshine, Bringing the Smiles!
Team spirit!

“For me, sport is a community tool to keep young people engaged, build discipline and provide alternatives to drugs and destructive pastimes in townships,” she says. “I dream of one day running a soccer team to support youth development.”

Thandeka also loves music and enjoys car culture, especially BMW 325 drag racing. She describes herself as a tomboy in some respects, being comfortable in spaces traditionally dominated by men, and with many male friends. Travel is on her bucket list, with Namibia being her top destination.

Thandeka’s story to date – she’s young and it’s still very much unfolding! –  is a portrait of a young professional who has navigated interrupted plans, family pain, and physical injury and recovery, while never giving up on working towards an opportunity that’s aligned with both her training and her passions.

She’s ready to tell stories – and so much more. Thandeka Ayanda Nkumbi is all set to help with shaping meaningful, community‑centred journeys that are grounded in reality – and sometimes soccer! – and guided by optimism and empathy.

She knows how to walk on sunshine! And she plans, both personally and professionally, to help others do the same.

 

Editor’s Update, December 2025:

Thandeka’s writing career is now in full swing! Please click here and here for the first samples of her wit and humour – and watch this space for more!

 

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Thandeka brings the sunshine wherever she goes!

Decoding the Weather and Following Her Dream

Meet our Experts: Spotlight on Michelle du Plessis

At Vox, we value, support and actively engage people with the levels of expertise that we require to keep us moving forward as a company. In this edition of ‘Meet our Experts’, we find out more about Michelle du Plessis, who works for Vox Weather as a Meteorologist. She plays a key role in bringing local audiences our vital, regular weather forecasts. 

Michelle regards meteorology as being a balance and blend of science and storytelling. And certainly it’s come a long way, from ancient civilisations observing celestial patterns or monitoring the movements of birds and animals, to the modern-day usage of advanced technology and complicated maths.

Michelle – who is one half of the acclaimed Vox Weather duo, together with colleague and mentor Annette Botha – shares details about her daily working life, as well as some of her challenges and aspirations.

We also find out more on how hard she has worked to follow her dream.

3 | Vox | Decoding the Weather and Following Her Dream
 

Inspiration During High School

Michelle’s future career as a meteorologist began in high school, where she loved Geography and was also good at Maths. She explains: “My Geography teacher, Mrs Esther Fourie, was simply amazing and truly inspirational. I became interested in pursuing Geography at the tertiary education level, but I wasn’t too sure initially of what was available to me in the field.”

Here she smiles: “I wasn’t that keen on looking at rocks, for instance! But I really liked the weather component of Geography. So I did some research and decided to study meteorology.  Once at university, I found the course to be very scientific and also mathematical, and in fact more challenging than I’d expected, but always very enjoyable.”

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Michelle studied for a BSc Meteorology at the University of Pretoria, which is currently the only university in South Africa to offer the course, and she then went on to complete her Honours degree, graduating Cum Laude and at the top of her class. It wasn’t always plain sailing though: financial and COVID-linked challenges were looming.

Grit and Determination

Having been granted a bursary during her undergraduate years, Michelle had to start paying for her studies in full during her final Honours year. “It was financially challenging,” she says, “but I managed to get through by juggling a couple of jobs while I was still studying. I found different work for myself, doing a bookkeeping job as well as some tutoring work. Fortunately, I do like both Maths AND children – if I hadn’t become a meteorologist I could easily have become a teacher!”

Another significant challenge came about because of the COVID-19 pandemic. Michelle explains: “I was doing my Honours degree during the COVID period, and it ultimately had a very negative impact on job opportunities in the broader meteorology arena. This was largely because most graduate meteorologists would traditionally be absorbed by the South African Weather Service (SAWS) after they had finished their studies.

“However, one of the main incomes for SAWS is the production of forecasts relating to the aviation industry, and obviously COVID caused global flights to be cut back severely. The end result was that, in the year after I’d finished my Honours degree, SAWS wasn’t able to hire in any of the meteorology graduates from my year, which was a serious blow for all of us at the time.”

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However, Michelle is both determined and resourceful, and so to support herself, she continued with her previous bookkeeping and tutoring jobs for about another year or so – something which, she says, taught her continued resilience and perseverance, even while her dream job wasn’t immediately within reach.

“I definitely had some tough moments along the way,” she admits, “but I also learned that hard work and staying positive can eventually pay off. I don’t like dwelling too much on the past – I believe that everyone faces their own challenges.”

Her chance to finally work in her chosen field came when she was able to join Annette at Vox Weather from February 2023 as a Junior Meteorologist.

5 3 | Vox | Decoding the Weather and Following Her Dream

“It’s really fulfilling to be working today in the field that I studied for,” she says. “I’m so grateful for the opportunity to be working now as a meteorologist and gaining exposure to a truly interesting and satisfying working life.”

It’s also clear that her formative challenges have helped to shape her impressive work ethic.

A Day in the Life…

So what does a day in the life of a meteorologist look like?

Michelle says a typical week involves analysing weather models and trends, preparing the daily forecasts, and switching into content creation and filming to produce material across different platforms, from short TikTok clips to the main daily show that goes live at 18:00. In short, forecasting requires scientific modelling work, after which content must be created for different audiences and formats.

She explains: “Basically I forecast and present the weather, but that’s not all. We also do quite a lot of interviews with newspapers and radio stations. Then besides that, we additionally plan field trips, including for our ‘Beyond the Forecast’ episodes, where we go a bit deeper into how weather can impact on other experiences. So it’s a lot of science, and then quite a bit of fun as well!”

Her field work is an important and much‑loved part of the job, including snow chases, Namaqualand flower shoots, and even hot‑air balloon and paragliding experiences – all in the name of finding out more about the local weather and its effects.

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Says Michelle: “So much of my field work has already become what you could call ‘bucket list’ types of experiences. Having grown up in Pretoria and then relocated to the Western Cape for Vox Weather, I hadn’t previously experienced snow until we went snow chasing for work last year, which was amazing and today is one of my favourite memories!”

And staying with the idea of ‘snow angels’, Michelle adds that she “likes to think of the Vox Weather meteorologists as being South Africa’s Weather Fairies…!”

It’s a fun thought, because fairies traditionally help to make good things happen, and Michelle and Annette together do just that, using modern technology for both the initial weather forecasting as well as sharing their information and analyses via the Internet.

5 1 | Vox | Decoding the Weather and Following Her Dream

When discussing the audience differences across various social media platforms, Michelle notes that TikTok attracts a younger audience, while Facebook often brings older and more seasoned followers.

“Geographically, Vox Weather’s biggest engagement comes from the major urban centres, including Gauteng, Cape Town, Durban, Port Elizabeth and Bloemfontein,” she outlines, “while the audience engagement can also vary by season and region. For example, people in Gauteng often react strongly to cold snaps and hail, while Western Cape viewers are more used to rain and winter patterns.

“In general though, it’s safe to say that engagement tends to spike during extreme or unusual weather events. Our Vox Weather community is overwhelmingly positive and appreciative, with only the odd negative comment that we don’t dwell on.”

Challenges and Resilience

Being in the public eye can be challenging,” Michelle confirms, “and there are obviously times when we get negative comments – we do sometimes get the forecast wrong! People can be quite harsh on us if we predicted rain that then didn’t happen, for example.

“My response then is to ask people to remember that the atmosphere overall is quite complex, and that a small change can make a big difference. We always say: ‘It’s just the forecast – it’s not a promise!”

Michelle Nov 2023 036 | Vox | Decoding the Weather and Following Her Dream

She notes that another challenge includes presenting in English, which isn’t her home language (Michelle comes from an Afrikaans upbringing originally), but she continues working on her linguistic skills.

To counteract these occasional work challenges, Michelle is grateful that the team at Vox Weather is friendly and supportive, with Annette being a kind and flexible mentor: “I’ve been allowed to work with a significant amount of creative and professional freedom while developing my own presentation style, wardrobe choices and the planning of shoots,” she says.

“I also have tremendous support from my husband, Renaldo, and I’m really enjoying married life – I’m finding it an absolute joy. I’m so lucky to be married to someone who supports me wholeheartedly – he’s my calm in the chaos! While I do miss some key family members and friends, moving to Cape Town together has opened up a meaningful new chapter for us.”

7 2 | Vox | Decoding the Weather and Following Her Dream

Into the future, Michelle would like to continue with her academic studies at some point by doing a master’s degree, possibly with a focus on changes to rainfall patterns under a warming climate. She’s also interested in growing further within Vox Weather and having her own future role in mentoring other meteorologists going forward.

“I’m very proud to be part of Vox Weather,” says Michelle. “We’ve built a brand that people trust, and we’ve worked really hard to get there. I also love the fact that every day is different, whether we’re forecasting and standing in front of the camera, or out in the field.

“I’m very grateful for the job I have, and I love every day of it. And just know, when you see me on the screen having fun during a snow chase, that it probably took three weather models, two coffees and one very determined fellow meteorologist to get me there!” she concludes.

Enabling People Through Technology

People of Vox: Spotlight on Natalie van der Merwe

“Technology is best when it brings people together.” ~ Matt Mullenweg

As the Vox Head of Products: Telephony, Natalie van der Merwe is another long-serving Vox employee who embodies so much about what makes the company great. She’s smart as a whip, innovative in her thinking, excited about technology and how it can empower people’s lives, and an all-round ‘Just Plain Nice Person’ who is loyal to the core. As such, she embodies many of Vox’s values and is a great fit within our ‘work family’.

Natalie also played a significant role in facilitating remote and hybrid working arrangements for so many Vox customers when Covid struck the world in 2020 – more on this later!

Having joined in July 2008, she’s now clocked up 17 years at Vox and is surprised to find that the next big milestone – 20 years – isn’t that far off. Let’s dive into Natalie’s pathway at Vox.

 

The Journey to Date

“The great growling engine of change – technology.” ~ Alvin Toffler

“I feel like I’m part of the furniture at Vox now,” says Natalie with a smile when we talk about her recent 17-year work anniversary. “Actually, no – not part of the furniture, because the furniture’s come and gone more than I have!”

Natalie cropped2 | Vox | Enabling People Through Technology

She explains that “Telephony is just another word for PBX, really. So it’s always been PBXs since I started with Vox, with my role and the parameters changing over time.”

Natalie started at Orion Telecom, in 2008, which was then bought by Vox. Before that, she’d been in the PBX industry since 2000. “When I joined, I discovered that, while Orion was trying to get into the PBX industry, they were still very newly in this space, so I was able to put my experience to good use in helping to build up this new side of the business.”

Since then, says Natalie, Vox has probably offered its customers over 10 different types of PBX solutions while she’s been on board. Her passion and talent meant that she moved swiftly from starting out as a PBX Product Manager to becoming a Senior Product Manager, and then promoted to Head of Products: Telephony.

 

From Hardware to the Cloud

“Our business is about technology, yes. But it’s also about operations and customer relationships.” ~ Michael Dell

62bad55ed7d2e1904f805d38 phone | Vox | Enabling People Through Technology

“When I first started in this industry, even before my Vox days, telephony was very much a hardware business,” says Natalie. “A PBX was something that you sold – it got installed at the customer’s office and everybody could see, touch and feel it. And then we had an evolution!

“I remember that I was about two or three years in at Vox – around 2010 / 2011 – when we launched our first cloud PBX, which was challenging for me at the time – and no doubt for most of my industry peers – because I’d never been involved with cloud PBXs previously But, as technology marches continually forward, we made the shift.”

Natalie clarifies that from Vox first starting to sell cloud PBX systems, up until early 2020, there was still a significant amount of hardware being sold. “However,” she notes, “at the same time, there was also a serous chip shortage globally, which was a really big issue, because many of the components of the products that I sold needed these chips to function.

“Simultaneously, the word was starting to spread about the advantages of cloud telephony options, with its features that included video calls, remote working and mobility. And then, of course, Covid arrived, with the result that everything just speeded up – significantly!”

Before the first whispers of a frightening new global pandemic started doing the rounds in early 2020, Natalie and her team had already been looking into cloud PBX options, which was to prove highly fortuitous.

 

The Covid Pandemic Kicks Cloud PBX into Play…

“What new technology does is create new opportunities to do a job that customers want done.” ~ Tim O’Reilly

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“I’d started looking at a couple of cloud PBX competitors, and we’d done some testing. I’d even started out some research and development (R&D) projects before Covid loomed. And so, when it did arrive, we were able to move very quickly, launching around July / August 2020.

“When you think that we went into lockdown at the end of March that year, it was just four months later that we were able to launch and offer our customers fully tested and researched cloud PBX solutions to help South Africans continue working remotely, as efficiently as possible.”

Four months is an astonishingly short timeframe in which to launch a new product!

Natalie continues: “We sold our first PBX solutions as semi-cloud. After that, in just under a year, we went completely cloud-based, and we haven’t looked back! It provides all the functionality to facilitate ease of remote working, and everything a business needs for unified communications, with its core components of voice calling, messaging and video conferencing.

“Those phrases were such buzzwords just 10 years ago, but they really started coming into play in South Africa for us during Covid. At Vox, we were very proud to be able to help South African businesses and individuals carry on thriving during Covid and beyond. Having the right technology and tools really can make life better.”

 

On the Home Front

“Innovation is the outcome of a habit, not a random act.” ~ Sukant Ratnakar

Moving away from Natalie’s work persona, we find that she has an interesting heritage, with her father being South African ‘to the core’, and her mother born in Italy. Natalie herself was born in the small Karoo town of Beaufort West, where she lived with her parents for the first year of her life.

“My mom came over with her parents on a ship from Italy – as you did in those days – when she was about four or five. I’ve gone over to see where she originally came from, and where my grandparents lived, which was very special. “I’m also married – to my high school sweetheart – and we have a beautiful 15-year-old daughter who keeps us very busy, as all teenagers do.”

Besides doing some very worthy charity work in her spare time, Natalie relaxes and unwinds with a group of friends who all like to craft. “We get together every couple of months to do something creative. So far it’s involved a lot of painting, for example we’ve painted welcome mats, canvases, bags… We’ve also tried out lipstick making, a macrame class, making chocolate truffles and doing ‘zentangling’… It’s nice to just de-stress and have a good laugh with your friends.

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“I still do ‘zentangling’ in my spare time, which is so much fun! It’s actually just scribbling, but you get patterns and you create… Instead of scrolling on my phone at night, I grab a book and the zentangling is a great way to clear my mind a little bit.”

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Natalie works from home three days a week and is at Vox’s Johannesburg head office for the other two, an arrangement that suits her. “It’s great to have the option of really getting through my work while I’m at home,” she clarifies, “but those couple of days in the office also serve to re-connect with my colleagues, and experience the company’s energy and friendly vibe. I’m very fortunate to work with team members who are very hands-on and helpful, and always happy to learn new things.

“I think that Vox’s employees are one of the company’s greatest strengths – our culture is one of hard work, but also being prepared, always, to reach out a helping hand whenever anyone has a need.”

And of course, it’s partly thanks to Natalie and her team that Vox employees – and customers – have the option of being able to work from home in the first place, using Vox’s cloud-based telephony and unified communications solutions!

 

A Constantly Evolving Journey

“It’s not that we use technology, we live technology.” – Godfrey Reggio

As well as Vox’s friendliness and family vibe, Natalie appreciates the company’s culture of innovation, its agility and senior management’s open-door policies.

“In a way it never actually feels like I’ve worked for the same company all this time, because there have been mergers and acquisitions, new CRM systems, and of course an ever-evolving succession of new product offerings. Within our industry, technology changes so quickly that sometimes it’s challenging to keep up.

“It means that yes, you’re on your toes, but it also means that you’re always offering, or preparing to offer, something relevant. The next thing is always coming along, which is fun and enjoyable. And so that’s a great thing about my job – there’s never a dull moment, and my work is always interesting!”

Natalie believes that the world is at the next phase of a massive change with the advent of artificial intelligence (AI).

“This will affect the work of anybody who’s selling tech and services – it’s the next evolution! And in the technology world, if you’re not on the bandwagon with what’s happening, you’ll be left behind. If Vox had never launched that first cloud PBX, where would our telephony division be today?”

“Technology like art is a soaring exercise of the human imagination.” – Daniel Bell

 

Natalie art 1 | Vox | Enabling People Through Technology

When Dynamite Comes in Small, Very Passionate Packages

Meet our Experts: Spotlight on Shirley Cross 

At Vox, we value, support and actively engage people with the levels of expertise that we require to keep us moving forward as a company. In this edition of ‘Meet our Experts’, we find out more about Shirley Cross, who works in the Project Management Office as the National Programme Manager. Her dedication as a Vox manager, and her passion for both the company and life itself, make her a force to be reckoned with!

Here is a multiple-choice question – please choose the correct answer from the following options below.

Vox National Programme Manager in the PMO Office, Shirley Cross, has been with the company for:

  1. 30 days
  2. 5 months (30 weeks)
  3. 5 years (30 months)
  4. 30 years.

Well, you guessed it: the correct answer is D – 30 years! – and Shirley’s anniversary date is today, 07 August 2025. Happy Work Anniversary, Shirley – huge congratulations!

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It’s a truly fantastic achievement and an awesome sign of your dedication towards Vox as an employer. We thought this magnificent milestone deserved a special mention here on our ‘People of Vox’ platform, and so we made sure to set aside time to find out more about this small lady (Shirley is very petite!) with the gigantic work ethic.

Shirley joined the company in 1995 as an office administrator, becoming one of only 15 staff members at that time. She’s since seen Vox grow to its current position as one of the country’s leading internet service providers (ISPs), with a mission to bring great connectivity at a fair price to all South Africans.

Today, Shirley is a vital, and very busy, cog in the well-oiled machine that is the Vox Project Management Office, which is an integral part of the company.

 

PMO: A ‘Perfectly Managed Operation’

Shirley clarifies that the PMO is responsible for ensuring that customer projects are delivered on time and with the highest level of care. She explains: “When I refer to a ‘project’, I’m specifically talking about a customer order that originates from a salesperson. Once the order is vetted, it’s assigned to a project manager, who becomes accountable for coordinating all parties involved to fulfil that order. In essence, we operate in a dynamic and fast-paced order fulfilment environment.”

She adds that the PMO is structured into various teams across the country and organised according to a tiered system.

“This tiered structure not only supports efficient service delivery but also creates clear growth opportunities for our project managers,” Shirley explains. “A project manager can progress from handling consumer-based orders or corporate single-site installations in a fast-turnaround environment, to managing complex, high-value enterprise-level or Tender projects. For example, someone may begin by supporting individual customers, then move on to SMEs, and eventually to large-scale enterprise clients.

“We invest heavily in training to develop our project managers, ensuring they uphold our Project Management Standards and are fully prepared at every stage of their career journey. At the same time, we place strong emphasis on delivering consistent service excellence, whether we’re serving an individual or a large enterprise. What’s important to me is that every project manager understands they have room to grow and is equipped with the right tools to succeed.”

 

Embracing Both Challenges and Family

And speaking of growth, Shirley is now the National Programme Manager.

“Amongst other things, my focus now includes ensuring that our project managers across the country are fully empowered to deliver such excellent service that Vox customers will never want to leave,” she shares enthusiastically.

“I started out in Durban, where I grew up. Back then, we were just a small team, and everyone pitched in wherever they could. I remember the late nights, sitting on the floor folding invoices by hand, franking them to post to customers. Those were also the times we’d share all the juicy stories! and I truly cherished those moments – it was such special times. I worked across several departments, from planning to debtors and creditors, until eventually I felt it was time for a new challenge. After a few conversations with our director at the time, he gave me the incredible opportunity to transfer to Johannesburg. And that’s when my real journey began.”

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Shirley and Eugene Smit

But the move wasn’t without its difficulties, as Shirley explains: “I found it challenging to be without my family at first, especially during the first six months, but after the first year of persevering, I was definitely happy to call Johannesburg my home. I have loved being part of this vibrant city ever since. The initial challenges in my move from Durban to Johannesburg have most definitely been worth it for me.”

Family is very important to Shirley, and with some of her family members now also in Gauteng, and others remaining in Durban, she takes time to stay in touch through regular visits. She’s one of five siblings and they remain close.

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Shirley and her mum

“My family is my number one support,” she smiles. “I call them my cheerleaders! I wasn’t blessed with kids, myself, but within my family I adore my nieces and nephews – and their children in turn – to bits.”

And of course she has her ‘surrogate kids’ at work also.

 

The ‘Family at Work’

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Shirley and her colleagues in 2025

“I enjoy liaising with the different age ranges within the Vox PMO,” says Shirley. “I make a point of actively engaging with their mindsets, their thoughts and experience, including the younger members in our PMO management team. I believe that people from different generations can think very differently from each other, and it’s a strength when people in the same company can benefit from the knowledge and thought processes of different generations – it’s another form of diversity.

“I’m so happy to have different ages within my working environment, so that I learn from the younger generations as well as having the youngsters learning from me – they give me significant strengths and insights. It’s good to have that balance in your team and that’s what I have.”

Shirley says that it takes time for her to trust people but when she does, “Our friendship will then be for life! For example, Diana Prenner, who is the Vox Marketing Manager for PR and Events, has also been at Vox for a significant time frame, and we’ve been friends almost from her first day, which means we’ve now been friends for about 20 years!”

Shirley and Diana | Vox | When Dynamite Comes in Small, Very Passionate Packages
Shirley and Diana

It seems like Vox really does have ways in which the work environment is like a family… Away from work, my sources tell me that Shirley is an excellent cook, although she’s too modest to mention this herself. She is also a whizz at party-planning and loves making a celebratory occasion – for people of all ages! – even more special with beautiful decorations, matching balloons and giftbags, all set out according to a pretty décor theme.

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Shirley’s party planning!

She does say that she takes pains to be active in mind as well as body: “I love word games – it’s always been my biggest hobby,” she says. “I used to play Scrabble and other board games with my family very regularly – we played at weekends. I still try to play board games as often as I can.

“I also go hiking, with my family and friends outside work. We find different places to go to, about twice a month, and I enjoy stretching my legs and getting out into nature. I’m sticking to the five kilometre routes for the moment but might start building up my distance over time. And I have relatively recently started playing padel on a more regular basis, which I was first introduced to by some of my work colleagues.”

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Getting into the social sport of padel

[Editor’s note:]

Hang on, so not so much ‘away from work’ then – the Vox PMO department is famous for working together and playing together! 😊]

Staying with the Vox ‘family’, Shirley is most appreciative of the Vox Executive team: “I’m so proud to be part of a company where the top management are always ready to show appreciation for their employees and for work well done. From Nathaniel Govender, Vox’s Executive Head of the Project Management Office, to Vox CEO Jacques du Toit and the entire executive team, they are always ready and willing to show us that they are involved with, and care deeply about, Vox employees.

Shirley and Nate | Vox | When Dynamite Comes in Small, Very Passionate Packages
With Nathaniel Govender

“Certainly it’s true that we get paid to do our jobs, but the gratitude and the respect that they give us as people is worth its weight in gold. I am passionate about my job and Vox, and it’s wonderful to know that in turn, the Vox Executive Team is passionate about looking after its employees. This knowledge means the world to me, and is one of the reasons why I have stayed at Vox for 30 years,” she concludes.

And so from Vox to Shirley, we say once again: Congratulations on this stunning achievement. Your long hours, patience, perseverance and leadership are a shining example of dedication, passion and commitment.

We close with a congratulatory message from Shirley’s manager, Nathaniel Govender, who says: “Congratulations on your 30th work anniversary, Shirls! Witnessing your remarkable growth and unwavering maturity as a leader has been truly inspiring. Seeing your transformation over the years has been a genuine pleasure, and your journey continues to motivate and uplift everyone around you. Your dedication is a testament to the incredible professional and person you are. It sets a great standard for those following and leaves a legacy you can be exceptionally proud of. Here’s to many more years of success and positive impact!”

Who You Gonna Call?

People of Vox: Spotlight on Greg Gyngell

 

If there’s something strange

In your neighbourhood

Who you gonna call?

Greg Gyngell!

If there’s something weird

And it don’t look good

Who you gonna call?

Greg Gyngell!

Ghostbusters | Vox | Who You Gonna Call?

Right, well with apologies to the Ghost Busters franchise (do you have an ear-worm now?), it’s time for another peek into the life and times of another of our green-blooded Voxies. In this episode, we shine the spotlight on a man who is normally the MC within the training environment, and so he’s actually used to turning the spotlight on everyone else…but he agreed to be interviewed without too much of a fuss.

And a good thing too, because he’s got some really interesting stories to tell!

“I’m Greg and I look after the Training Department,” says Vox’s well-known and well-loved Soft Skills Trainer. “I’ve been at Vox for about 13 years now and together with my team, I do anything and everything that is related to training, including some video production work.

“I’m always available to do anything else that might be asked of me, and wherever I can assist, I’m happy to step in. No day is ever the same, and that’s exactly how I like it!”

Greg leads a team of four Trainers across the country and reports directly to Head of Human Resources, Pam McLeod. Let’s take a look at how he champions the cause of training throughout the company – another great example of how life and a career at Vox never has to be linear.

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Starting Out in Film and Entertainment

“When I left school I had only two real passions,” explains Greg. “I wanted to be a pilot – I was one of those kids who built little aeroplanes and hung them off the ceiling – and in my teenage years I got very involved in movies.

“Flight school was unfortunately just too expensive, so when I realised that flying wasn’t a career option, I went into the local film industry. I was involved in making some incredible movies in South Africa and was able to meet some amazing people.

Greg learned his craft from the ground up and thoroughly enjoyed being in the movie world, but it wasn’t to be forever.

bestfilmjob | Vox | Who You Gonna Call?

He clarifies: “The industry in South Africa went through a phase in which international big budget films were being shot here, but the production houses were bringing over their own crews. I went freelance for a while but realised quite quickly that it was unfortunately time to leave the movie industry in the quest simply to earn a living.

“I also dabbled in radio, and DJ-ing at clubs, both of which were obviously great fun. Eventually I landed up at a large cellular company and became entrenched in the mobile phone arena. After some time with this enterprise, my intuitive knowledge and understanding of gadgets and technology, together with my ability to explain things and talk to people, collided in a fortuitous manner and I ended up in my first training position with them, where I stayed for quite some time – over a decade, in fact.”

The end result was a man who understood the value of entertainment, technology and training, as well as being flexible in his outlook on life – not to mention the importance of having fun! The stage was set for Greg to come to Vox.

 

‘You’d better call…’

We can thank a retrenchment exercise that took place at his previous employer for Greg’s eventual arrival at Vox. He explains: “In the wake of being unfortunately retrenched, one of my former work colleagues phoned me and told me that that @lantic – one of the businesses that was later to be merged into the group of companies under the Vox umbrella – was planning to set up a training department, and they were interested in talking to me. And so I had an interview and was offered a six-month contract.”

At that stage, Greg and his wife Claire were actually planning to emigrate to New Zealand, but in the light of this new development, they decided to stay for a while longer.

Greg continues: “At the end of the six months, I was then offered a permanent position, because my previous background in the film industry, and how I could use it within the training division to create videos when required, was seen to be advantageous. My technical outlook, combined with my training soft skills plus the film experience, all merged neatly into a new position within Vox. And so the rest, as they say, is history!

“I like to tell people that my love for Vox as a company meant that, even though we’d been accepted into New Zealand, we stayed in South Africa and have never looked back since. Everything came together at the right time and I’ve now been at Vox for about 13 years. My passion is training, but at Vox, as I mentioned, I’m able to look after a number of other things as well.”

 

A Strong Team of Trainers

As far as the Vox Training is concerned, Greg coordinates with his four Trainers every day. “We all work remotely,” he explains. ”Alex McDonald is the Systems Trainer and looks after all systems-related training, including for our partners, while Victor Kemp is in charge of our Technical Training, including our Mikrotik router training; our e-learning system and ‘Friday Bytes Live’. Our other two team members are Ryan Varga, our Sales Trainer, who also takes care of our leadership and mentoring system; and Craig Jewell, who looks after Soft Skills, presenting courses that include themes around customer service, time management and adaptability.”

“One of the Training Department’s innovative initiatives is the ‘Friday Bytes Live’, when Voxies come together every Friday morning to hear and learn about different areas of the company using a fun, interactive quiz approach. Victor runs with this every week, and we have prizes up for grabs to incentivise everyone further.”

Friday Bytes | Vox | Who You Gonna Call?

Greg clarifies that the Training department is in charge of the general training needs of around two and a half thousand people, as well as the monthly Induction training for all new Vox employees.

“I’m the main person at the helm of the induction training,” he says, “and here I run training over a few days at the beginning of every month, when every department in the company sends a representative to introduce the different aspects of Vox to all our new employees. Induction training takes place in person at our Johannesburg head office, and we also facilitate online participation.

“One of the primary elements of Induction is simply chatting! I’m like the MC, if you like, and I try to make new people feel comfortable while I also liaise with the presenters. I’ve always been a big fan of comedy, and so we inject humour into these training days as much as possible. Another large element of Induction training – besides putting the programme together in advance and running with the required logistics – is to keep the sessions on track from a time perspective.”

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It’s certainly a mixed bag, bringing a significant variety to Greg’s working days and weeks, which he appreciates. Over and above that, he says: “Another thing that I really enjoy about my job is that, while training is my first love, I am also able to get involved in so many other different things.

“For example, I’ve been able to assist with elements of our recruitment system as well as working on study skills. And funny enough, I love doing the mandatory stuff – the admin challenges that most other people dislike. For example, I really enjoy organising and setting up the meetings required to kickstart a training session.”

 

‘If there’s something weird…’

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Greg’s home office reflects his creative approach to life and training

 

To balance out his day-to-day organisational requirements, Greg’s creative side once again comes to the fore with his off-duty interests. A speed freak, he doesn’t own a car but instead rides a motor bike, and is also a huge Formula 1 fan, as seen in his office space, where the roof is painted with black and white checkered squares to look like an F1 flag – something that any Voxie who’s ever been on a Teams call with him will recognise instantly!

Staying in Greg’s home office, there are shelves filled with Lego versions of Formula 1 cars and drivers, as well as Funko Pop and Skylander collectable figurines, reflecting his taste in music, movies (think James Bond and The Matrix!) and video games. Other interests and hobbies include sports shooting, cooking and coffee – Greg intends to roast significant quantities of his own coffee beans in the future. As a self-confessed coffee snob, he limits himself to just two coffee cups per day, which is just enough to help him keep up with his busy pet Border Collies (just one more daily cup of coffee wouldn’t be fair on the dog…).

Add in his wife of 20 years, Claire, and his two teenage children, and it’s a busy and enjoyable life, he says gratefully.

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“For me, there is always something different to do at work. I’ve been exposed to working on new projects because of my line manager, Pam, as well as our CEO, Jacques du Toit – something that I appreciate enormously, and which speaks to the organisation’s culture of being innovative and flexible.

“This, I think, is what sets Vox apart from the other ISPs, together with the passion and heart for the business that our senior executives always display. There is a significant number of people within the company ‘who live and breathe green’, and I am passionately one of them,” he concludes.

And anyone who has a training need of any kind within Vox knows exactly who to call – Greg Gyngell!

 

 

 

 

 

 

Vox Weather partners with Landbou.com

Vox Weather, a specialist weather service led by meteorologist Annette Botha, has partnered with Landbouweekblad and Landbou.com to provide daily and seasonal weather updates to readers. The Vox Weather platform – which currently has more than 65 million views a month – provides Landbouweekblad with reliable weather updates that can be downloaded and accessed any time, from any device and across multiple platforms.

The first forecast has seen extraordinary, positive uptake with more than 300,000 views, more than 200 comments and more than 2,900 likes on Facebook. On YouTube the viewership rose to 22,500 views and 207,000 impressions while on Instagram it had 4,000 views.

Chris Burgess, Landbouweekblad editor, said: “Our readers and online users wanted access to a forecast that they could listen to on demand. They are extremely busy and don’t always have time to read the weather report, and this alliance with Vox Weather has given them exactly what they want. Vox Weather information is comprehensive, quick and accurate and our readers can catch up any time from our digital platform.”

For Annette Botha, a well-known meteorologist and Vox Weather presenter, the collaboration is both timeous and a leap forward for the station. “We’ve had so many requests to do a seasonal forecast in addition to our daily forecast since establishing ourselves as a trusted source for weather information. Considering how Landbouweekblad is also seen as a trusted source, this really is the perfect partnership.”

The challenge for many readers has always been that while they could download a seasonal forecast online, it didn’t provide the depth of information they needed to make informed decisions. The insight between the differences between La Niña or El Niño remains intricate, how these affect weather conditions, or how they can plan around their impact. This is precisely what Botha and her team at Vox Weather bring to the digital table.

“We use high-resolution models that provide a more precise picture of where and how much rain will accumulate, offering greater insight than broad percentage-based forecasts,” says Botha. “We help the agricultural sector with detailed forecasts that leverage datasets and provide actionable insights they can use to make informed decisions. We also include insights from what happened the previous month, offering data that allows farmers to be more proactive with their planning.”

The partnership is already growing from strength to strength with viewers responding positively to the addition to Landbou.com – a win for its digital-first strategy. To watch the forecast in action visit the Vox Weather YouTube or Facebook page for the next seasonal forecast to go LIVE at 6AM on the 2nd of April 2025 or go to Vox Weather link.

Vox Weather partners with iWeathar to create extensive, intelligent weather data network

  • iWeathar’s weather station fills the observational data gaps required for exceptional weather data and accuracy.
  • Vox Weather’s forecasts currently have a reach of over 64 million, with nearly 350,000 followers across all social media platforms.
  • Customers can purchase an iWeathar station and join the Vox Weather network to provide situational and observational weather data on demand.

 

Vox Weather, a specialist weather service led by meteorologist Annette Botha, partnered with iWeathar to provide viewers with granular weather observations that provide exceptional accuracy and insights. The Vox Weather platform – which has seen exceptional growth from 64, 000 views in its first month to 65 million in July 2024 – has developed this partnership to gain granular visibility into local weather and build communities with local companies and individuals throughout the country.

VW008.2.14 VoxWeatherStation BlogImage04 | Vox | Vox Weather partners with iWeathar to create extensive, intelligent weather data network

“We felt there was scope for us to invest in services that would allow us to provide better observational data that would ensure our viewers got faster, more accurate weather updates,” explains Annette Botha, a well-known meteorologist and Vox Weather presenter.

“We wanted to partner with a local manufacturer to build our own private network for weather observations that would ensure our viewers always have access to incredibly reliable data. Now, anyone can own a reliable and capable weather station and provide data to the Vox Weather network and benefit from having access to their own local data and insights.”

The data provided by the weather station is set to become an invaluable commodity for dedicated viewers of the Vox Weather platform. It transforms the weather service into a private weather station network thanks to the accessibility of the iWeathar solution, which provides users with the option of setting up their own weather station. The data provided by these individual stations can then be collated by Vox Weather and shared with viewers.

“We are moving into absolutely granular detail that can transform how farmers, for example, manage their environments in the event of extreme weather conditions,” says Botha.

“We can, for example, talk about how a farm in the Eastern Cape had wind speeds of more than 200 kilometres per hour. Accurate data that’s personalised to the region and can help businesses and individuals stay safe, or manage their livestock.”

Russell Witthuhn from iWeathar developed the weather stations over a period of years, refining the technology and the capabilities to ensure they were not only agile and accurate, but cost-effective. A decent weather station costs upwards of R50,000 and there was a need for a solution that was less expensive, and easier to install and maintain.

The iWeathar station is light, portable and easy to install with a full sensor suite across temperature, humidity, barometer, wind speed, direction, solar radiation, rainfall and more,” he continues. “Currently, we’re developing 30-40 stations a month for different suppliers and providing hands-on support to our customers.”

VW008.2.14 VoxWeatherStation BlogImage02 | Vox | Vox Weather partners with iWeathar to create extensive, intelligent weather data network

The weather stations are Vox Weather branded, come with ongoing support, built with local, reliable materials, and designed to be highly efficient and resilient weather tools. Their accuracy and capability are enhanced by digital sensors, tools and systems built to withstand all types of weather.

When the data from the stations is collated over time, it will then be used to predict trends and discover patterns in specific areas. This information can inform planning and agricultural management, and offer near-real-time insights that can have a significant impact on local business. For farmers, for example, it can help them to predict harvest times, compare annual changes, humidity levels, pest threats and more.

“The magic lies in the data,” concludes Botha. “The agricultural sector will feel immediate value, but these benefits will also extend to homeowners, local community vegetable gardens, commercial sites, and more. Even knowing about incoming cold fronts can help utilities plan ahead, and people manage their well-being. The potential and scale of these stations can reimagine how we talk about, and understand, the weather in South Africa.”

For more information or to purchase a unit, visit https://voxweather.co.za/iweather-stations/

VW008.2.14 VoxWeatherStation BlogImage01 copy 1 | Vox | Vox Weather partners with iWeathar to create extensive, intelligent weather data network

Ferraris and Vox 5G: What’s the Connection?

Why would anyone buy a Ferrari and then consistently drive it at just 50 kilometres per hour? It feels like defeating the whole point of the car — it was built for speed. At Vox, we’re not suggesting anyone breaks the law, but we do believe in using things the way they were intended. That includes Vox 5G — designed for top speeds and low latency, not for being shoe‑horned into 4G‑like limits.

A few things we think make sense

  • Pouring a brandy and coke instead of brandy and tea: check.
  • Using golf drivers at the tee, not on the green: check.
  • Grilling meat on the braai, not tofu: check.
  • Hiking in proper boots, not expensive Italian shoes: check.
  • Using 5G networks for the highest speeds and lowest latency possible: check, check, check!

Vox 5G opens up worlds of possibilities

Unprecedented speed is only the start. 5G brings lower latency, higher capacity and greater bandwidth compared with 4G. Those improvements change how people live, work and play — from smoother live streaming and faster downloads to better cloud collaboration, gaming and video calls. In short: higher performance and new experiences for consumers and industries alike.

Vox 5G is positioned as a fixed data solution that brings Fibre‑like connectivity to customers who want fast, reliable wireless links. That means real benefits for heavy video watchers, gamers, remote workers and households with many connected devices.

Uncapped — but what about Fair Usage Policy (FUP)?

When we say “uncapped” we mean customers aren’t billed per gigabyte, but most plans still include a Fair Usage Policy (FUP). A FUP sets a data threshold (for example 1,000GB or 2,000GB) and describes how speeds are managed after that point. The goal is simple: keep the network usable for everyone by preventing a few heavy users from hogging all the capacity.

FUPs exist to protect overall service quality. Vox makes these FUPs transparent in our Terms and Conditions so customers know what to expect. Think of a FUP like rules on the highway that stop one convoy from permanently blocking the fast lane — it keeps the road moving for everyone.

Raining on the consumers’ 5G parade?

We were surprised to see a provider marketing “5G” but selling fixed plans that are speed‑capped at 30Mbps (R795), 60Mbps (+R200) or 100Mbps (+R400). That’s effectively offering a 4G experience on 5G hardware — like buying a Ferrari for your grandmother and only letting her drive in the slow lane.

Worse, some providers claim “no FUP” in their marketing while reserving the right in their terms to manage speeds and allocations to protect the network. In other words, the promise sounds unlimited, but the small print allows throttling when the operator chooses. For customers still learning what 5G should deliver, that’s misleading at best.

Lower‑priced bundles with small FUP values also give less real value for high‑speed connections. Customers using true 5G capacity will hit those thresholds faster and then face costly top‑ups — again, a 4G experience disguised as 5G.

Moving ahead

5G unlocks new experiences for consumers and businesses, but buyers must do their homework. If a network is selling “5G” with speed profiles that cap performance between 30–100Mbps, ask whether that matches the technology’s true capability — 5G can routinely deliver between 200Mbps and 1Gbps depending on spectrum and deployment.

From our perspective, Vox 5G is built to deliver a genuine, high‑speed experience using top‑tier technology and transparent policies. Our view: 5G solutions should be used for speed — anything less is simply wrong.

Vroom.

Frequently Asked Questions

What is Vox 5G?
Vox 5G is Vox’s fixed wireless 5G offering that delivers high‑speed, low‑latency connectivity for homes and businesses. It’s intended to provide Fibre‑like performance where Fibre isn’t available or as an alternative to fixed lines.

Is Vox 5G uncapped?
Vox offers uncapped packages with transparent FUP thresholds (for example, 1,000GB and 2,000GB). “Uncapped” means you’re not billed per gigabyte, but FUPs can apply to ensure fair network use.

How fast is 5G?
Actual speeds depend on location and network conditions, but 5G has the capability to deliver significantly higher speeds and lower latency than 4G — often hundreds of Mbps and, in some deployments, up to 1Gbps.

Does Vox use speed limits on 5G plans?
Vox positions its 5G offering as a high‑performance product without artificial speed caps; FUPs are transparent and clearly explained in our terms to protect overall network quality.

How do I compare 5G offers?
Check advertised speeds, FUP thresholds, terms and whether the provider reserves the right to manage speeds. Look for clarity and transparency — and whether the product matches the real capabilities of 5G.