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Vox Fibre Frenzy!

Posted on 7 July 202521 October 2025 by Suhail Dinat

The Fibre deal that actually makes sense

William Shakespeare once said, “what’s in a Frenzy?”

(Spoiler – he didn’t. But, then again, we hardly know what he’s saying most of the time anyway.)

Question, though – what IS in a frenzy?

Is it the frenzied breakdown when you told your boss you completed a presentation (you didn’t) and they ask for a copy (which you don’t have) and you’re trying to ChatGPT your way to success? Or is it that random Teams request from the CEO with no context (and the three days of nail biting preceding it)? Or is it being late, not connecting to a meeting, rushing for a deadline or just streaming your favourite season finale when, BOOM, Murphy invokes his Law and you meet the dreaded cry of dead Wi-Fi?

Actually; it’s none of the above. At least not today. So let’s step back from the fearmongering for a second.

You see, at Vox, Fibre Frenzy isn’t Fibre Inducing Frenzy situations – but rather getting caught up in a promo so crazy, it can’t be anything BUT a Frenzy.

What You Get with Vox Fibre Frenzy

Let’s break it down:

With the Vox Fibre Frenzy, you enjoy:

High-Speed, Uncapped Fibre (because who has time for loading screens?
Prices dropped to as little as R400pm* (previously? It was R490)
Free installation? You got it (another saving. May as well be a superhero).
Month-to-month options available.
Smart support – so you’re never left wanting when your router gives you the stink eye.

How it Works (Three Easy Steps)

Pick your FNO (Fibre Network Operator) — check which networks cover your area.
Choose your line speed — from everyday browsing to heavy streaming and gaming.
Sign up, wait for installation, and get connected.

The catch? There is none – just solid internet and a good deal.

What hiccoughs can I expect?

Other than the risk of struggling to keep up with your line speed (it can be THAT fast if you want it to), the promo is FNO/Line Speed Dependent (in non-tech terms: depends on which Fibre Network Operator is available in your area). Oh, and of course, Ts & Cs Apply (don’t they always?).

Naturally, it’s a limited time offer – so make fast (unlike your old ADSL line). That being said, if your area is covered and you’ve even given a spare thought to upgrading your line, now’s your time to shine.

Who Is This For?

If you work from home, binge-watch without shame, run a small business, game competitively, or simply refuse to watch a single spinning wheel, then this is for you. Vox Fibre Frenzy fits households and businesses wanting fast, flexible Fibre internet that South Africa trusts.

The long and short…

We live in a world where even buffering can feel like a personal attack. Whether working, playing, gaming, binge-watching, side hustling or juggling a house full of Internet demon-kids, you never DON’T need fast and stable Internet.

And with the price of everything (except, strangely, the Rand) going up lately, these huge savings aren’t just nice – they’re necessary.

And did we mention free installation? We meant it.

So, why sign with Vox?

Every ISP promises you Fibre. One step further – they all promise the same keywords (super-fast, reliable, uncapped, blah blah blah). Vox, however, actually delivers it (plus adds world class support and a multitude of option add-ons – think failovers, voice, and more). Plus, our team won’t ghost you once your Router is plugged in.

One could even say that the Frenzy isn’t just about the price – but rather about finally having Internet that’s *worth it*.

Call us Greta Thunberg, because we’re right royal philanthropists.

Our Fibre Frenzy Promo is one of those sweet, unscripted moments where everything just feels right. It’s cheaper. It’s faster. It has all the support you could need. And it’s just so worth it. Remember, though, this deal isn’t here forever. It’s a promo. And, as promos do, it will end. Probably right as you decide to sign up – so maybe try not losing out instead?

Check availability and sign up at vox.co.za — or call our Fibre Specialists on 087 805 5050 for personalised help.

Peace.

Quick FAQ
Is the R400pm price available everywhere?
No, the offer hinges on FNO-dependent availability, meaning that pricing and package options depend on FNO coverage in your area. Use our availability check.

Can I add failover or voice later?
Yes, failover and voice add‑ons are available so you can scale your service as needed.

Are there contracts?
We offer month‑to‑month options. Specific terms vary by package, so please read the Ts & Cs.

Baby, It’s Cold Outside!

Posted on 27 June 202527 June 2025 by Vivienne Fouche

So snuggle up at home with your Vox Connectivity, and let the weather do its thing without you…

Winter in South Africa has officially arrived around the country (and if you don’t believe me, just ask our Vox Weather meteorologists). Or to put it another way: “Eish guys, it’s freezing!”

It’s raining, it’s pouring, it’s snowing, it’s windy and it’s just plain ‘NO MORE SUNNY SOUTH AFRICA!’ right now, almost everywhere.

So what’s a person to do in the quest to stay warm and dry and happy?

Here at Vox, we have some ideas.

Don’t Worry…

Grab your warm clothes and layer up against the weather. Beanies / scarves / gloves / rain jackets / warm socks, anyone? And as for leg warmers, let’s just call them retro cool; I mean, they can’t be a fashion faux pas any more when Shein and Temu are both bringing them back…
Grab a blanket! Grab two! Or a ‘shoulder blanket’, aka a shawl.
Close the doors, windows, curtains and blinds when the sun’s gone down. Conversely, open those curtains to catch some winter rays on sunny days when you wake up, to let any outside heat stream into your home and slowly warm it up. It’s a simple practice that doesn’t cost anything but it can make a difference.
Put on the heater or light the fire – but safely, please! – and never leave an open flame or fireplace unattended. If you have small children, be aware of any hazards to their safety.
Speaking of retro items, remember hot water bottles? The trick, apparently, is to avoid completely filling your bottle – instead, leave a little room for the hot air to expand so it doesn’t get a pressure build-up and burst. And cover your bottle with a towel if it didn’t come with a cover, to help keep the heat in and also not burn your skin.
And then there’s the non-water bottle – wheat bags that go into the microwave – which are also great for sprains or sore muscles as well as staying warmer. If you don’t have a wheat bag, you could make something similar by filling an old sock with rice, tying the opening closed, and heating up in the microwave for a short while. (Safety note: you probably shouldn’t do this in an air fryer 😊.)
Finally, warm your insides with a nice hot beverage. What’s your preference: coffee, hot chocolate, tea, Rooibos or herbal tea? And of course, wrapping your cold fingers around the hot mug helps as well.

… Be Happy

Right, now that we’ve sorted out some tips for keeping warm, let’s look at the positive side of the dropping thermometer, because cold weather is just made for home entertainment! And when all your connectivity options are covered by Vox, home entertainment is a breeze for the whole family.

Why not settle into a cold weather weekend of online-enhanced fun – here are some of your options to consider:

Streaming entertainment: Netflix, Showmax, Disney+, Amazon Prime Video, and Apple TV+ are all available locally – just grab the popcorn and chocolate (and blanket) and get comfy.
For local content, we’ve got SABC+ especially for news hounds, eVOD with soapies galore, and Afriforum TV for Afrikaans series, podcasts, radio, reality shows and kids content.
For sports options, there’s DSTV Stream and F1TV Pro, as well as Tennis TV Premium for live grand slam tournaments (hey there, Wimbledon season!).
And don’t forget about your fix of YouTube, for the young and the young at heart.

Then there’s online gaming, of course, beloved by millions today around the world. Whether it’s World of Warcraft, Fortnite, Apex Legends, PUBG, Minecraft and so much more, there’s something for everyone, whether you’re a veteran or a curious newcomer, under 10 or a life-long teenager. You just need a keen imagination, fast fingers and faster connectivity. At Vox, we can’t do anything about your manual dexterity, but we can surely take care of your Internet speed!

Away from gaming, you might also want to stay in touch with friends and family with a long-overdue chat via WhatsApp or Vobi, and for those more introspective moments, the readers among us will reach out for a good book. Of course, you can always do it the old-fashioned paper-based way, but online books are also widely available – and often for far less cost.

And finally, let’s not forget about a fix of celebrity gossip – which high-profile million-dollar wedding is taking place for the international glitterati set? Who’s wearing what and who’s cosying up to who? (Looking at you here, Orlando Bloom!)

So really – who wants to leave home when “Baby, it’s cold outside!”

With Vox, the great news is that you don’t have to.

Enjoy!

PS: Just for an added bonus, here’s a link to a revamped version of the classic song, performed by John Legend and Kelly Clarkson (click on the image).

Wireless Connectivity Struts its Stuff

Posted on 22 April 202522 April 2025 by Suhail Dinat

In the age of reels, DMs, and “guys, it’s giving…”

…Wireless Connectivity is basically the socialite of the tech world—glamorous, fast-talking, always on the move, and somehow everywhere.

Unlike Satellite (our dependable but dusty Oupa), Wireless is that hyper teen who can’t sit still, wears AirPods at the dinner table, and somehow has three bars of signal even in a concrete bunker. It’s chaotic, it’s brilliant, it’s a bit emotionally unstable—but it gets the job done.

Let’s rewind a bit though. Wireless wasn’t always this confident. There was a time when it was the shy kid in the corner, struggling to send a song via Bluetooth for 17 hours while your phones practically had to kiss. Remember that? The Nokias doing infrared transfers like some awkward phone-to-phone CPR? Simpler times (although we’re showing our age here. Sorry not sorry).

Wireless is the friend who went to gym once, got a six-pack, and suddenly discovered their worth. Now it’s strutting down digital runways, offering high-speed, low-latency connections and acting like it didn’t spend its formative years buffering LimeWire downloads.

So, in honour of Wireless’ glow-up, here’s a Throwback List of things that were still cool when your Wi-Fi password was “admin123”:

YouTube intros with exploding text
Spinning BlackBerry loading wheels
Being “WAP enabled” (and not in the Cardi B sense)
The sweet, sweet pain of EDGE connection
MXIT statuses like: “$$$Mo$$$ is… bored 😐”
Twitter eggs
When Instagram was just sepia-tone lunch photos

Wireless has come a long way. From stealing your neighbour’s unsecured signal (shout out to “NETGEAR”) to Mesh Wi-Fi systems that cover your house like clingwrap over a plate of leftovers—seamless, unnecessary, but somehow very comforting.

And look, we get it. Wireless isn’t perfect. Sometimes it flakes out during that very important Teams call, or decides to ghost you the second you sit down to stream something. It’s got commitment issues. It gets moody in rain. And like any dramatic lead in a telenovela, it loves dropping out right when the plot thickens.

But despite all its high-maintenance behaviour, it’s hard not to love it. Wireless connectivity has turned our homes into offices, our parks into cinemas, and our toilets into social hubs (don’t lie—we all do it).

The truth? Wireless isn’t a luxury anymore. It’s a lifeline. From that weird new coffee shop trying to seem quirky with “No Wi-Fi, Talk to Each Other” signs (okay, Karen), to schools in remote areas running full classes on a dongle and a prayer—Wireless keeps things going.

It’s the overachiever. The do-it-all. The one carrying half the tech world on its slightly overworked, overheating shoulders.

So, while it might not have the old-school loyalty of Satellite, or the brute strength of Fibre, Wireless is the one you call when you need to get things done fast, flashy, and without strings. Literally.

Wireless: flakey but fabulous.

We stan.

The Fibre Connectivity Alternative That’s Perfect For YOU

Posted on 15 April 202515 April 2025 by Vivienne Fouche

Being connected to the digital world means living in the 21st century

Internet access opens up the race to the future, providing access to tools, skills and opportunities. Connectivity has changed people’s lives across South Africa, allowing anyone to access information and communicate with others all over the country, and in real time.

Email, instant messaging and social media platforms like Facebook, Twitter and Instagram have made it possible to share news and opinions and join in conversations. In addition, closing the digital divide brings millions of people into a competitive world of opportunities – in other words, able to ‘join the race’.

Compared to DSL lines (the original Internet connectivity through Telkom’s copper phone lines), Fibre Optic cables offer incredibly high Internet speeds in large metropolitan areas and many towns around the country. Because it’s so fast, Fibre is often called the ‘gold in the ground’ – it represents the pinnacle of blazing fast Internet. But what do you do if Fibre cables haven’t yet been laid in your area? You don’t want to be left behind, like a racing driver stalling on the starting grid.

Fortunately, alternative Connectivity solutions are available for every location, requirement and budget, and Vox offers them all.

Fixed Wireless

Welcome to the wonders of Microwave technology that’s not just for reheating meals. Users of this service can enjoy almost Fibre-like speeds, while its ease of setup also makes it popular. A device is pointed at a tower which services the area in which you live, providing a high-speed internet connection whose access towers are served and connected to Fibre lines as the ‘backhaul’.

Because the stations are clustered in line of sight of each other, a Fixed Wireless connection can deliver a very fast Internet experience with low latency. It’s a good option for an area not directly served by terrestrial Fibre, or if someone stays in a higher density development where no cables, just a device and a sim card, is a more convenient option.

LTE and 5G

First it was LTE and now it’s 5G, the latest iteration of technology that runs on a network of base stations using Radio waves (in a similar manner to mobile phones). Together, these options can be found in more remote regions, as well as in towns around the country, and they’re able to provide high-speed Internet access.

It’s important to remember that with a wireless solution, location is key, and so how far away you are from the nearest broadcast tower has an impact on the Internet speed you get. On the upside, from a mobility point of view, you can take your router to a secondary location and use it there, for example for work or on holiday (as long as it has the required LTE or 5G signal) once you’ve made the arrangement with your ISP.

Satellite Connectivity for Remote Areas

Satellite Internet has become a game-changer for those living in rural or outlying areas where Fibre, Fixed Wireless and LTE/5G Internet options aren’t available. Check out our Vox Satellite options across the country. We’re here to assist those on farms and at game lodges as well as remote schools, businesses and clinics.

Compared to the other options, Satellite is the slowest Internet connection available, but it’s also the one with the broadest reach, as satellites fly thousands of kilometres above us and beam their Internet signal down to the earth. If your Internet connection was a race, Satellite is the tortoise – but it’ll still get you there in the end, and allow you to stay connected!

A quick note: ADSL, the original Internet infrastructure using copper Telkom lines, doesn’t fit into the future picture because it’s at the end of its life, and as service providers stop maintaining the copper network it will become a feature of the past, quite soon.

Check out the Coverage Map

Go to vox.co.za, where you’ll see our connectivity coverage map. Type in your full physical address to check which Connectivity options are covered in your area. You can then start exploring the current packages and promos, depending on your requirements and your budget.

A quick note: Those waiting for Fibre installations can also look at Fixed Wireless or LTE / 5G as a preliminary measure until they can switch to Fibre, and then keep the original option for failover protection for those times when the Fibre line goes down.

It’s a race to the future for you and your family – and even South Africa as a whole – because *Internet Access = Moving Forward*.

Fixed Wireless, LTE and 5G, and Satellite all have an important role to play in South Africa as well as Fibre. Whatever your needs, and wherever you are, Vox has the solution.

Satellite is Old… But is it Over?

Posted on 11 April 202518 September 2025 by Suhail Dinat

In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a Netflix convention (editor’s note: we are officially too old to think of more relevant pop-culture jokes. Skibidi Rizz).

In fact, we’ve compiled a Throwback list of things which were still trending when Satellite was last relevant (which, incidentally, includes the concept of Throwbacks):

Mxit and BBM Pins
Jay Jays
Scratch and enter airtime vouchers
The first debut of Anaconda on ETV
Jean-Claude Van Damme
Man United being good
Elon Musk being proudly South African

Fact is (and we can’t pretend otherwise), Satellite is old. And not cool old, or even old enough to pass as cute – we’re talking ‘oupa saying “back in my day” while waving fist’ old.

If Satellite were a person, its ID number would be 1 – and it would still have the green ID book. There’s no two ways about it – it’s been here for a long time and a good time. It’s outlasted copper cables and 3G. Stayed the course when everyone was discovering what Wi-Fi means. It was there, solid and dependable when people blamed 5G for Covid. And, the way its going, chances are it’ll be there long after its current group of peers have moved on – like that kid in matric that was already there when you started, but nobody ever saw him graduate or recalls him being in any other year.

So, what’s the point of all of this? Are we going somewhere, or did we just wake up with a directive to write a blog about Satellite and decide to bash it for 1,000 words or less (gotta love malicious compliance).

Admittedly, this author wasn’t too enthused about the concept – how do we sell Betty White in a world full of Kim K’s? (again – the most recent pop-culturally diva we could think of).

If you’re talking connotations, Satellite evokes feelings of excitement rivalled only by the new VAT price – that is, until you dig beneath the surface (ironic, since it’s basically a fossil anyway).

Let’s state the obvious: Satellite isn’t for the person who just moved into the extremely unique and definitely different looking new Balwin property. It’s not for the tender-preneur, the guy next to the country club, your neighbourhood Karen or anyone in the city. However, neither is a tractor – but there’s a time, and a place, and a reason for everything. And we can guarantee you a tractor is a site more useful on its own turf than a dropped suspension GTI.

That’s not to say there’s not a place for the tech. Aside from people in outlying areas where Fibre lines are as rare as a working cell signal, the recent prancing of Elon has seen a big resurgence in Satellite being a buzzword globally – and no, not just because he’s flinging them into orbit like Oprah giving out cars—“you get a satellite, you get a satellite!”

The truth is, Satellite has quietly reinvented itself. It’s no longer just the chunky metal dish bolted to your oupa’s roof, picking up reruns of Knight Rider. It’s become leaner, smarter, and in some instances, surprisingly cool (in a very niche, sci-fi-adjacent kind of way).

Modern satellite tech is the silent hero of rural connectivity, remote operations, emergency services, and that weird stretch of road where even your playlists refuse to load. It’s what keeps oil rigs online, helps farmers track crop health from space, and connects ships in the middle of nowhere so they can still order pizza (ok, maybe not quite—but close).

In fact, with the rise of LEO (low-earth orbit) constellations and private companies entering the game, Satellite’s gone from dusty relic to… well, still old—but old with a gym membership and a side hustle.

Is it glamorous? No.
Is it trending on TikTok? Definitely not.
But is it essential? More than ever.

So before you write it off completely, remember: just because something isn’t flashy doesn’t mean it’s not powerful. Satellite’s like that one uncle who shows up to the braai with tools, biltong, and obscure knowledge about boreholes—you don’t get it, but you’re glad he’s there when things go wrong.

Satellite’s not trying to win Prom King any more. It’s not chasing trends or hashtags. It’s just out here, doing its thing, keeping the forgotten corners of the world connected—and that, in this fast-paced digital mess, might just be the coolest thing of all.

Long live the dish.

How to Make the Most of Your Vox Connectivity Line

Posted on 14 February 202514 November 2025 by Vivienne Fouche

Tips to make sure you’re getting what you signed up for

Picture the scene. It’s early afternoon and your small one is streaming HD videos in one room, your teenager is on a video call in their bedroom, and mom and dad are both working from home, simultaneously accessing the Internet via different laptops, in two other corners of the house. Best of all, thanks to your Fibre to the Home (FTTH) Internet connection, there’s no buffering or lagging in sight.

How to Make the Most of Your Vox Connectivity Line — How to make the most of your Vox connectivity line

Looking back, it’s quite surprising to think that even 15 years ago, this wasn’t a common scenario – for starters, YouTube was only started in 2005, and Netflix Streaming in January 2007. As for widespread Fibre connectivity in South Africa, it was still just a twinkle in somebody’s eye, because the first subsea Fibre cable to reach South Africa went live only in 2009. Today, Internet access has become one of the most important areas of our lives.

Internet connectivity opens us up to an incredible world of information, entertainment and opportunity, and nobody wants a slow or buffering connection, while price and value-conscious consumers are justifiably concerned about getting true value from their purchases. But what happens when you’ve paid for a decent Internet package, but it doesn’t seem to be working quite as well as you expected? When the Modern Family-inspired Internet scenario sketched out above starts stuttering and freezing?

Because even with a Fibre Internet connection – generally regarded as the crème de la crème of Internet connectivity – several factors can still reduce the performance of your Fibre to the Home (FTTH) Internet speed and reliability.

This article looks at how you can make the most of your Vox FTTH Connectivity line when certain challenges rear their heads.

Wi-Fi: Enabling Wireless Connectivity from Your Fibre Optic Line

Good Internet connectivity depends on many factors, including your Internet Service Provider (ISP) first and foremost, as well as the speed of your chosen Internet package; whether your devices are modern or no longer that new; and Wi-Fi options and challenges.

The job of a Wi-Fi router is to ‘convert’ the data packets carried within light pulses through Fibre Optic cables laid in your neighbourhood, into the Wi-Fi radio wave signal inside your home.
This then enables your family’s digital devices – laptops, tablets, smartphones and smart TVs – to link into the Internet, creating a wireless Internet connection for your home (cable-free Internet, in other words).

Wi-Fi functionality is integral to the performance of your Fibre-based Internet line.

Improving Your Wireless Signal

If your internet connectivity line doesn’t seem to be giving you the results you were expecting, or if you’re experiencing Wi-Fi dead zones in your home (caused by the distance of your device from the wireless router, thick walls or electrical interference), there are a few things you can do to improve your Wi-Fi network, as follows:

Router position: Choose a central location in your home, and raise the router off the floor. Also, don’t place the Wi-Fi router inside a cupboard or desk. Sometimes just raising the router a little higher up from the floor for better signal distribution will increase its range and speed. Make sure your router is away from other electronic and electrical equipment, metal objects and solid brick or concrete walls.
Router speed: Your router should handle a speed rated the same or higher than your chosen Internet package. And so, if your Fibre Internet is 500Mbps, your router should be able to offer speeds at least this fast.
Number of devices: All Wi-Fi equipment supplied by Vox is strong enough to cover an estimated 100 square metres, depending on what material your walls are made of. Vox recommends adding an additional device for every 50 to 100 square metres extra.
Mesh System to enhance signal: If the Wi-Fi range in your house is poor, a Vox mesh router system can help to push the signal further, so the whole family can stay connected throughout the house, providing an uninterrupted lag-free high-speed Wi-Fi connection for multiple devices in every corner of your home.
How many mesh units can I have in my home? The Vox two-pack can connect up to 100 devices and you can include up to eight units in your home if more coverage is needed. A Vox Wi-Fi Home Mesh network can handle a mix of IoT products, smart TVs, smartphones, tablets and other electronic devices, such as wireless printers.
Other devices can interfere with your Wi-Fi connection, including microwave ovens, cordless phones, Bluetooth products, baby monitors, alarms, cameras and other wireless LANs. To prevent this, position the Wi-Fi router or mesh extender as far away as possible from microwave ovens, Bluetooth devices, and 2.4 GHz cordless phones.
App-Enabled: If you want to check your Wi-Fi range, there are apps available for Apple and Android smartphones, for example ‘Sweetspot’ for Apple and ‘WiFi analyzer’ for Android.

Not Just the Wi-Fi to Consider

A Wi-Fi router is not the only critical component that enhances your user experience.

Wired after all: As outlined above, a Wi-Fi Home Mesh network can provide incredibly strong Internet connectivity, but there are still times when an Ethernet cable might be the best solution – for example, if you have very thick walls, or for plugging into an HD television or gaming setup, where the speed needs to stay high and the connectivity lag-free. Look at buying an Ethernet cable that is rated for ‘Cat 5e’ or ‘Cat 6’.
Great Internet, old device = problem: You won’t get the maximum range and performance from a newer wireless router unless your devices also use the same Wi-Fi standard. An old laptop is unlikely to have ‘ac’ or ‘n’ Wi-Fi access, so check the specifications to see which wireless standard it is using. If you don’t want to buy a new laptop straight away, you can buy a wireless adapter that plugs into a USB port on your laptop.

The Magic of Blazing Fast Internet

When you signed up for your FTTH Internet connection, you chose an option for yourself and your family that is fast, reliable and future-proof, and ready to deliver you the best possible Internet experience. Considering its scope and importance, maximising your internet connectivity line is critically important.

The good news is that you can optimise your home Wi-Fi experience with the right choice of routers, extenders and mesh options.

Your Vox Home Fibre line is future‑proof and capable of delivering outstanding home Internet, but a few simple tweaks to router placement, device choices and using mesh or Ethernet where needed will ensure the whole family gets the experience you expected.

If you need help optimising your home Wi‑Fi or want to add Vox Wi‑Fi Home Mesh, simply visit vox.co.za, sign up with Vox, or contact Vox Support on 087 805 0530.

With Vox Fibre to the Home, you are enabled by great Internet access. Welcome to a world of online opportunities.

Frequently Asked Questions

How can I tell if the issue is my Vox Fibre line or my home Wi‑Fi?

Run a speed test directly from a device connected by Ethernet to your router. If wired speeds match your plan, the issue is likely Wi‑Fi or device related.

How many Vox mesh units do I need?

A Vox two‑pack covers many typical homes and supports up to 100 devices. You can add up to eight units for larger homes or difficult layouts.

Where should I place my router for best coverage?

Position the router centrally, elevated and away from thick walls, metal objects and kitchen appliances. Avoid cupboards or behind large furniture.

Will a mesh system reduce my Internet speed?

A well-configured mesh keeps speeds high across the home. For best performance, place mesh units strategically and use wired backhaul where possible.

Do I need a new router if I upgrade my Vox Fibre package?

Your router should support the speed of your new package. If it’s rated lower than your plan, consider upgrading to a higher‑spec router or Vox Wi‑Fi Home Mesh.

Can old devices cause slow Wi‑Fi for the whole house?

Older devices can occupy airtime and reduce performance for others. Where possible, update device Wi‑Fi adapters or move bandwidth‑heavy tasks to wired connections.

Is Ethernet worth the hassle for a smart TV or console?

Yes. Ethernet (Cat 5e/Cat 6) offers the most reliable, low‑latency connection and is ideal for HD streaming and competitive gaming.

How do I contact Vox Support for help?

Visit vox.co.za for product info and self-service tools, or call Consumer Support on 087 805 0530 for assistance.

Fibre or Wireless for Business: When Your Real Estate Makes a Difference

Posted on 24 January 202527 November 2025 by Vivienne Fouche

Vox has a business solution no matter where you’re based, because location matters. Whether your premises sit in a newly cabled business park or in an area where fibre isn’t yet available will determine the most practical, cost‑effective and resilient connectivity option. Vox offers both Business Fibre and licensed Wireless for Business so your organisation can stay connected, wherever you are.

‘Location, location, location.’

It’s the mantra that estate agents everywhere live by, and it also works in the world of Business Connectivity – where your business is located can have significant implications for your Internet options.

Is your organisation situated in an area where Fibre Optic Cables are already laid – or at least in the planning stage? If so, sorting out excellent Internet Connectivity for your organisation is guaranteed, and you’ll be able to make use of the fantastic speed of Fibre to the Business (FTTB), with its clear benefits for all users.

But what if the neighbourhood doesn’t yet have FTTB on its radar?

That’s when you look to another phrase that starts with the letter ‘L’ – and find out how ‘Line-of-sight’ can also help with excellent Internet access, through Wireless for Business Connectivity, delivered by Microwave radio technology.

We take a look at the different features and benefits provided by both FTTB and Wireless Connectivity for organisations.

Business Fibre: A Premium Cabled Service

Internet Connectivity that’s provided by Fibre to the Business, or FTTB (as well as Fibre to the Home, FTTH) uses Fibre Optic cables, composed of strands of glass, to transmit Data at incredibly high speeds using light pulses sent through the glass Fibre. This means that Fibre Optic networks are capable of much greater speeds and bandwidth than the traditional copper-based ADSL lines.

Fibre Optic solutions bring you the best available speed within the current Internet landscape – users can achieve incredible speeds of up to 1,000Mbps. They’re also highly reliable due to the smooth, constant flow of Data during transmission, while the steady signal, with increased bandwidth, means that even with multiple users, Fibre Optics can handle the load.

Overall, Fibre Optic Internet is generally regarded as being the pinnacle of Connectivity. However, it’s not the only option for businesses to consider today.

Not Just for the Office Kitchen

Microwave Internet – also known as Wireless – is a worthy alternative to FTTB, especially in areas where the Fibre Network Operators (FNOs) haven’t yet laid the required cabling infrastructure. It’s just as fast as Fibre, and more widely available.

Microwave signals provide a fixed wireless broadband connection through a high-capacity Microwave radio link, requiring arguably less infrastructure than Fibre Optics. A fixed Microwave signal delivers both voice and data traffic over long distances and to more remote locations and rural areas.

Wireless Microwave Connectivity requires power and a clear line of sight, with its access towers connected to Fibre lines. A device is pointed at a tower which services the area in which your business operates. While the last-mile connection may be wireless, the backhaul is provided by Fibre Optics.

Wireless for business — Image courtesy of: https://protowermaintenance.com/what-is-microwave-communication/

Vox Business Wireless, using licensed Microwave spectrum, is an excellent replacement for traditional fixed-line last-mile connections. With Vox, you can ensure that your business is always connected where Fibre connectivity is limited or not available, and the deployment is significantly quicker than with Fibre.

You can also choose to connect a Temporary Vox Wireless connection while you wait for your Fibre – our rapid Installation saves you time and gets your Internet operating at world-class standards. Vox Wireless can also be used as a redundancy option to Fibre, to ensure that your business is always connected.

Which Option is Right for Your Business?

Fibre to the Business is generally regarded as being the ‘standard bearer’ of Internet connectivity today. Often referred to as the ‘gold in the ground’, it opens a fantastic doorway to the business requirements of the digital age.

However, Vox’s Wireless for Business is an excellent alternative to Fibre to the Business, particularly when the Fibre Optic cabling infrastructure hasn’t yet been laid in your neighbourhood. One potential drawback is that, because the connection is delivered over the air, line-of-sight is needed between both points. This can make installation more difficult in certain locations – for example if your business premises is in a valley surrounded by hills.

A Microwave Internet link can also be used as an excellent backup solution to Fibre, because when a company isn’t reliant on only one technology, this allows for business continuity and resilience planning. If a fault should occur with a Fibre connection, the Microwave Internet solution isn’t likely to be experiencing the same type of failure: one solution runs through cabling while the other is air-based.

An Added Bonus: The Best of Both Worlds

The choice between FTTB and Wireless to the Business is essentially a win-win for our customers. But what if there was a reason NOT to make a choice? What about an option that provides the best of both worlds?

If downtime would be a catastrophe for your business, then check out our Active-Active offering and enjoy the best of both worlds – Vox is the first local ISP to offer this exciting new product!

Vox has always been able to incorporate both FTTB and Wireless to the Business into our business failover solutions, which are designed to keep your organisation’s Connectivity up and running even during challenging periods. And now, we’ve proudly gone one step further.

Our new Active-Active failover offering is a groundbreaking new option that no other local ISP is presenting. This option maximises the use of both a Business Fibre connection as well as a Wireless to the Business solution, to make sure that your organisation never loses connectivity.

Our National Footprint

The great news is that Vox is able to offer viable solutions for your business, no matter where your organisation is located. Our innovative Connectivity solutions can be customised to the specific challenges of your business location and buildings, as well as your Internet speed requirements.

Our Wireless offerings range from 5Mbps up to 100Mbps, with alternatives in between. As for our Business Fibre solutions, our range can go up to 1Gbps, and we offer scalable options with tailored value-adds to suit your business needs – for example, state-of-the-art Wi-Fi connectivity and DDoS attack defences.

Our offerings criss-cross South Africa no matter where your business is situated. Contact us today for more information, because we’ve got the ‘Location, location, location’ philosophy sorted.

Frequently Asked Questions

Is Wireless as reliable as Fibre?
Wireless (licensed microwave) is highly reliable and carrier‑grade, especially when mounted on properly surveyed sites, but it usually requires line‑of‑sight. Dedicated Fibre offers uncontended bandwidth and typically the highest resilience for heavy, continuous workloads.

What speeds can I get with Vox Wireless?
Vox Wireless licensed microwave services are available from 5 Mbps up to 100 Mbps (symmetrical), offered as either broadband (shared) or dedicated (1:1) links.

Can Wireless be used as a failover to Fibre?
Yes. Wireless is commonly used as a temporary connection while waiting for Fibre or as a redundant/failover link to keep your business online during cable faults.

What is Active‑Active and do I need it?
Active‑Active uses both fibre and wireless concurrently to maximise availability. It’s recommended where downtime would be costly, for example within retail, call centres, data replication and payment processing environments.

How long does installation take?
Wireless installations are typically faster because they don’t require trenching; Fibre timelines depend on local build status and site readiness. Contact Vox for a site assessment and estimated lead time.

Are speeds symmetrical?
Yes. Vox offers symmetrical lines for both Fibre and Wireless where specified (important for uploads, cloud backups and VoIP).

Do Vox services include SLAs and business support?
Vox provides 24/7 business support. Premium and Dedicated services offer stronger SLAs and priority support; details are provided during quoting.

What if my site is in a valley or has obstructions?
If line‑of‑sight is an issue, Vox will recommend alternative options based on a site survey, for example a nearby rooftop relay, temporary wireless, fibre where available, or hybrid redundancy.

So, What’s the (Sweet) Deal with Vox Wireless Lite?

Posted on 20 November 20242 December 2024 by Craig Blignaut

Vox Wireless: Just as fast as Fibre, and more widely available

What do Coca Cola and Vox Wireless to the Business (WTTB) each have in common? Besides being leading brands in their arenas, that is.

The answer is in the word Light. Or Lite.

Coca Cola gave the world Coke Light, for those who wanted the same original sweet taste but with zero sugar. Vox Fixed Wireless to the business (WTTB) gives you two options, including Vox Wireless Lite – because we also believe in providing a fantastic product, but with choices available for different requirements.

Wireless Lite is especially good for start-ups and SMEs. It’s also on promotion right now.

Let’s see how well it could work for your business.

A Quick Technology Outline

Fixed Wireless can deliver a Fibre-like experience if the service provider gets it right with regards to capacity and area coverage. This, of course, goes without saying at Vox.

Vox Fixed Wireless is a high-quality, high-speed Fixed Wireless connection, using Microwave technology that can be deployed around South Africa, to ensure that your business is always connected. It’s an excellent alternative when Fibre cables aren’t laid in your area, or as a redundancy option if your Fibre goes down. It’s also a fantastic solution if you need to be connected in a hurry and can’t wait weeks for your Fibre installation.

Coca Cola never officially reveals its recipes, but here at Vox we believe in being transparent, so let’s take a look at how WTTB works.

It’s pretty simple.

A device is pointed at a tower, which services the area in which your business is situated.
The device provides a high-speed Internet connection using Microwave technology, whose access towers are served and connected to Fibre lines as the ‘backhaul’.
Because the station is close to and in view of the premises, a Fixed Wireless connection can deliver a very fast Internet experience with low latency.

Vox Wireless Lite

Vox Wireless Lite is one of two different Fixed Wireless offerings for businesses that we offer, with the other being Vox Wireless.

Vox Wireless Lite – Licensed is a more cost-effective service than Vox Wireless, without compromising on quality. This service is available as a Broadband Primary service but will also make an excellent Failover solution to cater for all your business needs.

We offer a Symmetrical service (same upload and download speeds) of 10 Mbps and 20Mbps, and an Asymmetrical service of 50Mbps and 100 Mbps.

Vox also offers Vox Wireless Lite – Unlicensed, in which different speed profiles are once again offered, but with this option, all speeds are Asymmetrical.

With Vox Wireless Lite, just like Coke Lite, we leave out one ingredient, so where the beverage is minus the sugar, we help you streamline your costs by leaving off the Voice offering that comes with Vox Wireless, which includes a Voice VLAN to streamline your VoIP (Voice over Internet Protocol) communication.

But don’t worry – if your business grows, you can add more ‘sugar’ later – it’s simple to change options.

Something for Every Business with Vox Fixed Wireless Options

The famous beverage company has a range of refreshing drinks available in several varieties and sizes to suit different lifestyle, and in the same way, Vox Wireless to the Business is able to cater to your different needs and speeds.

All Vox Wireless packages include data and line rental, and speeds can range from 5Mbps to 1Gbps – the flexibility and choice of packages is a real value-add, allowing you to match your speeds to your business needs.

The main features and benefits of Fixed WTTB are as follows:

Quick to deploy in feasible areas: If your business has a remote site where no fixed-line connectivity is possible, Vox Fixed Wireless options are an ideal alternative. They are also generally quicker than Fibre to install.
Duplex Service enables you to transmit and receive data at the same time, giving you dual efficiency.
Managed Service 365/24/7 Support ensures that we’re there when your business needs us the most.
Scalable: It’s easy to upgrade your link to grow with your business.
Business continuity: Can be deployed as a primary or failover service to ensure you are always connected.

Depending on the area and requirement, Vox Wireless works with the following Wireless connectivity providers: Comsol, Easyweb, Kliq. MTN, Rapidnet, Tech5 and VO Connect.

Sweet Offerings to Refresh Your Business

Vox Wireless offers speeds comparable to Fibre, but is more widely available. With quick deployment and low latency, it’s geared to help your business stay connected. Whether you’re in the city centre or out in the country, Vox Wireless ensures your business stays connected, competitive, and ready to grow.

For high speeds and the most innovative, cutting-edge microwave technology on the market, you can’t go wrong with Fixed Wireless to the Business from Vox. Whether it’s Vox Wireless or Vox Wireless Lite, we’ve got you covered with great options.

And we think that’s a pretty sweet and refreshing deal.

Great Internet Plan, Problem Router?

Posted on 1 November 20247 November 2024 by Vivienne Fouche

It’s weekend at last – but Internet access has slowed to a crawl…

Picture the scene, in this non-Vox household. (You’ll see why that’s important later in the story.)

Dad’s watching the Premier League on a streaming service; Mom’s chatting online to her friend overseas; Teenager is doing the initial download of a long-awaited new game, and Tween is on YouTube. Everyone is happy – and then the dreaded buffering starts. Everyone is instantly much less happy, and more bandwidth is clearly required.

“But wait!” says a lone voice, “we upgraded to a new home Internet plan last week and our new download speed is supposed to be blazing fast – so why is it not working?!!!”

The answer could lie with the router.

New Plan, Old Router?

Wi-Fi, as an enabler, carries most of the Internet traffic in a connected home. Your Wi-Fi router converts the Internet data received via the Fibre Optic cables in your neighbourhood into radio signals, to create your home Wi-Fi network and provide all the devices on it with Internet access, using built-in antennas.

Untitled design 2024 08 13T154659.142 | Vox | Great Internet Plan, Problem Router?

If you have a Fibre to the Home (FTTH) Internet plan that supports a download speed of say 25Mbps, an older router (and fewer users) is unlikely to cause a bottleneck in your connections.

However, if you then upgrade to a new 300Mbps plan (because of Teenagers / Tweens / the Premier League), but your previous router supports only 25Mbps wired, your Wi-Fi won’t be able to live up to the connectivity promise if your Internet Service Provider (ISP) doesn’t supply you with a newer model.

Connect With Vox

Vox connects you to the Internet and thereafter continues to manage your connection. When you sign up with Vox, we will furnish you with a suitable free-to-use Wi-Fi router based on your chosen package. We don’t charge a delivery fee for the router, or even a monthly fee for its usage – this is included as part of your bundle.

As a premium ISP, Vox ensures that, for standard installations, your Vox free-to-use Wi-Fi router is installed by a dedicated Vox engineer. Alternatively, our Self-Install process allows you to install your free-to-use Wi-Fi router, by following an easy step-by-step guide.

- Fun fact: Different Wi-Fi devices work according to varying frequency bands. Older routers work on the 2.4 Ghz frequency, while newer phones and laptops use the more stable 5Ghz range. A dual-band device that supports both frequencies is ideal.

Not all routers over a few years old are necessarily bad, but if you’ve upgraded your Internet plan or added more devices to your network, an older router might have a harder time juggling the extra work than a newer model.

Signs that you might need a Wi-Fi router upgrade include the following: slow speeds; a weak connection; malfunctioning equipment; incompatibility with new devices and even overheating.

- Fun Fact: Old smartphones, tablets, and other devices can slow also down your Internet access, even if you have a new, fast router and an upgraded Internet plan.

jonathan kemper ff96HE413W0 unsplash | Vox | Great Internet Plan, Problem Router?

At Home with Vox

The moral of the story is that new tech needs to meet its match – in other words, more new tech.

As outlined, older routers and network equipment can affect the household’s Wi-Fi speeds, especially when there are multiple users. We believe the issue of having the wrong Wi-Fi router for an upgraded Internet plan with Vox is highly unlikely, because we take care of that level of detail, and the responsibility, for you.

For Customer Service and General Queries, our Vox teams are on hand from 08:00 to 17:00, Monday through Friday, and from 08:00 to 14:00 on Saturdays and non-religious public holidays. You can reach us at help@voxtelecom.co.za or call 087 805 0530.

With Vox, upgrading your FTTH Internet usage plan is a straightforward process, and our Technical Support team is always able and willing to help you. We have a Wi-Fi solution for every need.

Sign up with our Fibre to the Home offerings and say goodbye to buffering and hello to hassle-free, connected weekends – for the whole family.

AdobeStock 478762309 1 | Vox | Great Internet Plan, Problem Router?

Is the future of work remote, hybrid, or both?

Posted on 14 October 202414 October 2024 by Vivienne Fouche

Time to Leave Your Business Rental Lease – Or Not?

Employees are collectively one of an organisation’s most valuable assets, and if they’re motivated, your company is more likely to achieve its best possible results. It’s therefore good sense for management to check in periodically on what makes their employees happy – besides salary increases, of course.

According to the latest Cisco Global Hybrid Work Study, skilled South Africans prefer to work remotely at least some of the time, with almost 95 percent of the local respondents (from a global poll of 28,000 participants) wanting to work either in a hybrid or fully remote working model.

It therefore makes good sense to consider the possible benefits of remote or hybrid working arrangements, to both the organisation as well as the workforce. One of the employer advantages could include needing less office space, thereby freeing up significant rental or maintenance costs.

Remote But Not Removed

Employees who enjoy working remotely and are enabled to do so with the correct tools and infrastructure (a decent laptop and a fast and reliable internet connection are key) value a potentially better work-life balance. This includes not having to spend hours commuting every week, and so gaining back time while also reducing stress.

Productivity has been shown to spike because of reasons such as people getting more sleep, having fewer distractions from colleagues, and experiencing improved morale overall. With lengthy commutes out of the equation, attendance should also improve.

Video conferencing platforms such as Microsoft Teams allow geographically dispersed colleagues people to have virtual meetings, conduct presentations, and foster face-to-face interactions. This also allows organisations of all sizes to hire in top employees from a global talent pool, without being bound by location limitations (providing that differences in time zones are managed efficiently).

However, this doesn’t necessarily mean that your organisation should immediately terminate its rental lease, or sell a corporate property investment at the first available opportunity – not everything about remote working is advantageous.

Isolation and Other Issues

Going to the office regularly can bring structure and routine to people’s lives, while in contrast, working remotely can be isolating and lonely for some. Managers might worry that their team members are not working as efficiently as they would be in the office, and conversely, some employees can struggle without face-to-face leadership input.

It can also be more challenging for remote employees to find and locate all the information they need. Additionally, remote working can bring decreased collaboration, with fewer opportunities for employees to talk to each other during breaks, thereby cementing workplace friendships and cooperation.

Enter the ‘middle ground’.

Saying ‘Hi’ to Hybrid

A hybrid workplace model mixes in-office and remote work to offer employees flexibility and support. In a hybrid workplace, employees typically enjoy more autonomy and better work-life balance – and are more engaged as a result. Employers benefit by building a more productive and stable workforce, with people more easily able to engage and learn from each other.

Unified digital workplace platforms make it easier for employees to access all their work-related data and applications, while also assisting with effective communications. For example, Microsoft Teams facilitates effective communications among skilled colleagues, no matter where they are based. As a Microsoft Operator Connect partner, Vox can assist your employees to make and receive phone calls directly within Teams, for both landline and mobile phones.

Another option is to have your employees using Vobi, from Vox – our mobile softphone app, that gives users the ability make and receive voice and video calls, including in app texting from their mobile phones using the Vox network. Designed for both home users and businesses, Vobi allows users to benefit from reduced call rates on video and voice calls across all networks. Vobi enables you to route your home phone and/or office phone calls to your mobile phone, ensuring you are always available.

Getting Real with Real Estate Issues

For employers, renting office space – or owning and maintaining it – can be very costly. Remote working can lower costs by reducing the amount of office equipment and space required, potentially allowing your organisation to move into smaller premises – or even forego a physical space entirely.

Instead, all employees could work remotely, and your company might simply hire meeting rooms or co-working space as and when needed.

If an office premises is owned by a company, selling it outright could put money back into the organisation.

Where to From Here?

We believe the future of work for skilled employees will continue to embrace both hybrid models and fully remote opportunities, with these options being driven by modern technology, increased flexibility, cost savings, a desire for an improved work-life balance, and being able to hire people from a global talent pool.

The Covid-19 pandemic first turned people’s homes into their offices. Now, the aftermath can drive a movement in which unused offices can be turned into homes. Around the world, including in South Africa, property developers are looking at ways to turn empty office buildings into housing solutions. While not every empty office building is suitable for conversion, it offers interesting possibilities.

Africrest Prop Atlas Apollo Sunninghil 744x418 1 | Vox | Is the future of work remote, hybrid, or both? — The Atlas in Sunninghill, the largest office park conversion to a residential complex in SA, according to Africrest Properties.

And so, if your organisation is going to embrace a fully or partially remote solution, do you have a building to sell? It could be an added bonus.

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