failover - Vox

Vox has a business solution no matter where you’re based, because location matters. Whether your premises sit in a newly cabled business park or in an area where fibre isn’t yet available will determine the most practical, cost‑effective and resilient connectivity option. Vox offers both Business Fibre and licensed Wireless for Business so your organisation can stay connected, wherever you are.

‘Location, location, location.’

It’s the mantra that estate agents everywhere live by, and it also works in the world of Business Connectivity – where your business is located can have significant implications for your Internet options.

Is your organisation situated in an area where Fibre Optic Cables are already laid – or at least in the planning stage? If so, sorting out excellent Internet Connectivity for your organisation is guaranteed, and you’ll be able to make use of the fantastic speed of Fibre to the Business (FTTB), with its clear benefits for all users.

But what if the neighbourhood doesn’t yet have FTTB on its radar?

That’s when you look to another phrase that starts with the letter ‘L’ – and find out how ‘Line-of-sight’ can also help with excellent Internet access, through Wireless for Business Connectivity, delivered by Microwave radio technology.

We take a look at the different features and benefits provided by both FTTB and Wireless Connectivity for organisations.

Business Fibre: A Premium Cabled Service

Internet Connectivity that’s provided by Fibre to the Business, or FTTB (as well as Fibre to the Home, FTTH) uses Fibre Optic cables, composed of strands of glass, to transmit Data at incredibly high speeds using light pulses sent through the glass Fibre. This means that Fibre Optic networks are capable of much greater speeds and bandwidth than the traditional copper-based ADSL lines.

Fibre Optic solutions bring you the best available speed within the current Internet landscape – users can achieve incredible speeds of up to 1,000Mbps. They’re also highly reliable due to the smooth, constant flow of Data during transmission, while the steady signal, with increased bandwidth, means that even with multiple users, Fibre Optics can handle the load.

Overall, Fibre Optic Internet is generally regarded as being the pinnacle of Connectivity. However, it’s not the only option for businesses to consider today.

Not Just for the Office Kitchen

Microwave Internet – also known as Wireless – is a worthy alternative to FTTB, especially in areas where the Fibre Network Operators (FNOs) haven’t yet laid the required cabling infrastructure. It’s just as fast as Fibre, and more widely available.

Microwave signals provide a fixed wireless broadband connection through a high-capacity Microwave radio link, requiring arguably less infrastructure than Fibre Optics. A fixed Microwave signal delivers both voice and data traffic over long distances and to more remote locations and rural areas.

Wireless Microwave Connectivity requires power and a clear line of sight, with its access towers connected to Fibre lines. A device is pointed at a tower which services the area in which your business operates. While the last-mile connection may be wireless, the backhaul is provided by Fibre Optics.

Wireless for business — Image courtesy of: https://protowermaintenance.com/what-is-microwave-communication/

Vox Business Wireless, using licensed Microwave spectrum, is an excellent replacement for traditional fixed-line last-mile connections. With Vox, you can ensure that your business is always connected where Fibre connectivity is limited or not available, and the deployment is significantly quicker than with Fibre.

You can also choose to connect a Temporary Vox Wireless connection while you wait for your Fibre – our rapid Installation saves you time and gets your Internet operating at world-class standards. Vox Wireless can also be used as a redundancy option to Fibre, to ensure that your business is always connected.

Which Option is Right for Your Business?

Fibre to the Business is generally regarded as being the ‘standard bearer’ of Internet connectivity today. Often referred to as the ‘gold in the ground’, it opens a fantastic doorway to the business requirements of the digital age.

However, Vox’s Wireless for Business is an excellent alternative to Fibre to the Business, particularly when the Fibre Optic cabling infrastructure hasn’t yet been laid in your neighbourhood. One potential drawback is that, because the connection is delivered over the air, line-of-sight is needed between both points. This can make installation more difficult in certain locations – for example if your business premises is in a valley surrounded by hills.

A Microwave Internet link can also be used as an excellent backup solution to Fibre, because when a company isn’t reliant on only one technology, this allows for business continuity and resilience planning. If a fault should occur with a Fibre connection, the Microwave Internet solution isn’t likely to be experiencing the same type of failure: one solution runs through cabling while the other is air-based.

An Added Bonus: The Best of Both Worlds

The choice between FTTB and Wireless to the Business is essentially a win-win for our customers. But what if there was a reason NOT to make a choice? What about an option that provides the best of both worlds?

If downtime would be a catastrophe for your business, then check out our Active-Active offering and enjoy the best of both worlds – Vox is the first local ISP to offer this exciting new product!

Vox has always been able to incorporate both FTTB and Wireless to the Business into our business failover solutions, which are designed to keep your organisation’s Connectivity up and running even during challenging periods. And now, we’ve proudly gone one step further.

Our new Active-Active failover offering is a groundbreaking new option that no other local ISP is presenting. This option maximises the use of both a Business Fibre connection as well as a Wireless to the Business solution, to make sure that your organisation never loses connectivity.

Our National Footprint

The great news is that Vox is able to offer viable solutions for your business, no matter where your organisation is located. Our innovative Connectivity solutions can be customised to the specific challenges of your business location and buildings, as well as your Internet speed requirements.

Our Wireless offerings range from 5Mbps up to 100Mbps, with alternatives in between. As for our Business Fibre solutions, our range can go up to 1Gbps, and we offer scalable options with tailored value-adds to suit your business needs – for example, state-of-the-art Wi-Fi connectivity and DDoS attack defences.

Our offerings criss-cross South Africa no matter where your business is situated. Contact us today for more information, because we’ve got the ‘Location, location, location’ philosophy sorted.

Frequently Asked Questions

Is Wireless as reliable as Fibre?
Wireless (licensed microwave) is highly reliable and carrier‑grade, especially when mounted on properly surveyed sites, but it usually requires line‑of‑sight. Dedicated Fibre offers uncontended bandwidth and typically the highest resilience for heavy, continuous workloads.

What speeds can I get with Vox Wireless?
Vox Wireless licensed microwave services are available from 5 Mbps up to 100 Mbps (symmetrical), offered as either broadband (shared) or dedicated (1:1) links.

Can Wireless be used as a failover to Fibre?
Yes. Wireless is commonly used as a temporary connection while waiting for Fibre or as a redundant/failover link to keep your business online during cable faults.

What is Active‑Active and do I need it?
Active‑Active uses both fibre and wireless concurrently to maximise availability. It’s recommended where downtime would be costly, for example within retail, call centres, data replication and payment processing environments.

How long does installation take?
Wireless installations are typically faster because they don’t require trenching; Fibre timelines depend on local build status and site readiness. Contact Vox for a site assessment and estimated lead time.

Are speeds symmetrical?
Yes. Vox offers symmetrical lines for both Fibre and Wireless where specified (important for uploads, cloud backups and VoIP).

Do Vox services include SLAs and business support?
Vox provides 24/7 business support. Premium and Dedicated services offer stronger SLAs and priority support; details are provided during quoting.

What if my site is in a valley or has obstructions?
If line‑of‑sight is an issue, Vox will recommend alternative options based on a site survey, for example a nearby rooftop relay, temporary wireless, fibre where available, or hybrid redundancy.

Companies can at last dip their toes into a truly global talent pool without necessarily having to ask a potential new employee to change cities or countries.

While the office premises will always be a feature of working life for most companies, it seems now that the future of work has arrived and is with us today. Work is no longer something that can only – or mostly – take place in a traditional office space.

Advancements in technology, combined with more flexible attitudes, mean that remote and hybrid work models are being offered by many more organisations today, giving employees greater independence and control over their work environments.

And as with most things in life, these new parameters bring their own sets of challenges and advantages.

On the Positive Side

Remote and hybrid work models allow organisations to tap into a significantly broader talent pool. When remote and / or hybrid arrangements are put on the table, companies can employ people who live a significant distance away from the office – even in another part of the country or the world.

This type of flexible employer/employee relationship was much scarcer in the past, and arguably even impossible for most companies.

So you want to employ an expert in their field who lives in the UK, or the UAE, or even Upington, but your head office is in Sandton? No problem – the time zones here are all similar, so it’s all Under Control. Remote working means it’s possible to hire in the person you really want to strengthen your team.

Looking at people in the US and Australia – Down Under – is of course a different story when it comes to time zones, but depending on the type of work required, tapping into a truly global office is no longer impossible – it just takes organisational skills and a flexible outlook.

Companies can at last dip their toes into a truly global talent pool without necessarily having to ask a potential new employee to change cities or countries.

From the employees’ perspective, they can avoid arduous daily commutes to and from work, and gain back more quality time for their personal lives, as well as working in a more flexible home space than occurs in your average office (the couch springs to mind).

And for the employer, once again, happy employees tend to be more productive employees who are more inclined to stay with a company that is more flexible – so this means less employee turnover.

There are many ways in which these positives feed into a virtuous cycle: employees who are happy because they have a flexible work arrangement tend to work harder and are more productive. This in turn pleases the employer, who is then more inclined to continue with flexible arrangements. On the surface, it seems like a great recipe for success.

Disadvantages to Remote or Hybrid Work

However, there are also challenges to contend with. Communication and collaboration can become more complex in remote and hybrid settings, especially when team members are scattered across different locations and time zones.

In addition, building and maintaining a solid company culture in a virtual environment can be difficult without regular face-to-face interaction.

It also needs to be noted that not everyone wants to work from home, at least all the time: some employees may struggle with feelings of isolation, which can actually lower their levels of engagement and productivity. Alternatively, there might be too many distractions at home preventing them from doing their best work (other people, a noisy environment outside the home, easy access to their favourite shows – there’s the couch again…).

In South Africa, of course, we also have regular load shedding to contend with, which can add in further permutations around working from home for employees – not everyone can afford a UPS to keep their devices switched on and connected when the power goes off.

Being Proactive

To thrive in this new reality, organisations are well-advised to prioritise their employees’ work experience. This has always been common sense for any company that wants to avoid a high staff turnover, but as the UK and the US found out after Covid during the ‘Great Resignation’ period, many employees got used to working from home, and then voted with their boots when they were given ultimatums to return to the office.

As noted in this online HR article: ‘The pandemic changed many people’s expectations of work – and many were prepared to quit if their employer wasn’t ready to meet those expectations.’

In South Africa, of course, we have different scenarios playing out, including the ever-present threat of load shedding as well as high unemployment rates, and so perhaps we didn’t experience the Great Resignation quite as much as in other parts of the globe. By and large, we could assume that the so-called Great Resignation in South Africa is ‘ring-fenced in the professional and specialist roles that are scarce skills in the market’.

But it still provides food for thought: namely, that keeping your employees happy – or at least showing that you are trying to listen to their concerns – can help to keep your staff numbers stable. This would involve trying to address the specific needs and preferences of remote and hybrid workers, while also ensuring that they feel valued and connected to the organisation’s mission and culture. A proactive approach to communication, performance assessment and technology is vital.

From a technology perspective, Vox can help with your connectivity and power requirements, through our vast range of solutions including fibre, voice, failover and UPS offerings.

As the future of work continues to evolve in the present, Long Live Working From The Couch.

At least sometimes.

Tag: failover

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