Vox selects Teraco to Grow Data Centre Footprint

Vox has selected Teraco’s Riverfields Hyperscale data centre facility near Kempton Park as an additional location in the Gauteng region, from which to provide services to a wide range of customers.

“Provisioning of our routing, switching, compute, storage and associated redundant fibre infrastructure has been completed with our co-location and cloud services now in full production. The Riverfields facility forms part of the Vox strategy for Geo redundant services for Carrier, Voice and Cloud customers,” says Keith Laaks, Executive Head: Core, at Vox.

“Vox will deliver open peering as per our policy at the Riverfields location, in addition to NAPAfrica peering. Migration of co-location customers from our Waverley data center to Riverfields is progressing well. We are shutting down the Vox operated Waverley data centre in November, having opted to outsource a non-core activity, such as data centre facilities management, to a competent provider.”

According to Laaks, the reasons for choosing the location include the trusted long-term relationship between Vox, Teraco and NAPAfrica; its close proximity to the existing Isando facility that ensures minimal latencies delivering high performance data replication essential for our geo-redundant storage products; the availability of 6000 m2 of deployment space and over 24 megawatts of stable power.

Carrier connectivity into the Vox footprint is provided by redundant rings delivered by Frogfoot.

The data centre in Bredell is the fourth carrier, cloud and vendor neutral facility to be built by Teraco. In addition to Isando and Riverfields, Vox also uses Teraco’s Durban and Cape Town data centres thorugh which it delivers its extensive range of services.

“We are very happy with the new facility’s design, level of fault tolerance, maintainability and operations in line with global industry best practices”, concludes Laaks.

Inspiring the Next Generation

This National Women’s Month, we’re shining a light on the fabulous females in tech who are disrupting the industry and driving innovation forward, despite still being a minority.  

History proves that the first computers weren’t machines and the first programmers weren’t men. But despite the advancements the Ada Lovelaces and Annie Easleys of the world made decades ago, gender diversity in the technology industry is still a challenge.

According to a recent study, only 23%* of tech jobs are held by women in South Africa. However, that’s not to say there aren’t a handful of note-worthy females holding the torch high for those who want to follow in their footsteps.

Here, we round them up:

 

Barbara Mallison

Co-founder, Obami

“Instead of being intimidated by the dominance of men in the tech sector, women should see it as an ideal opportunity to bring a unique set of strengths and skills to the market”

Mallinson has been hailed as one of the founders of the local social e-learning platform used by schools and organisations in Africa, Europe and America. Founded in 2007, Obami is shaping the future generations by connecting them to teachers, learners, NGOs and government – all while enabling them share educational resources and assess them based on their performance.

 

Judith Owigar

“Innovation is simply finding better ways to do things. Don’t stress about tech, use what you have to improve lives – that is real innovation”

Co-founder, JuaKali and Akirachix

The Kenyan native is one of the most popular female tech leaders in Africa and is using the industry as a catalyst to ignite social change in the country. By educating the youth through technology, she believes she can increase the quality of life in Kenya and therefore change the world. It’s this that drove her to create JuaKali –  an online and mobile directory for Kenya’s skilled blue-collar workers – as well as Akirachix, a company that nurtures generations of women who use technology to develop innovations and solutions for Africa.

 

Sheryl Sandberg

COO, Facebook

“I want every little girl who’s told she’s bossy, to be told instead she has leadership skills”

If you Google her name, she comes up as one of the most powerful women in the world. Snapping her up from a position at Google in 2007, Mark Zuckerberg appointed Sandberg as his COO off the bat. Her book about grief and the loss of her husband, Option B, topped the bestseller list and inspired the masses – as did Lean In that’s aimed at women in the workplace. Sandberg is also behind Facebook’s war on Fake News, pushing hard to head off increased regulations on social media companies.

 

Annette Muller

Founder, DotNxt

“If you are the smartest person in the room, you are in the wrong room!”

Driven by her passion of building and leading innovative and sustainable businesses, Muller is at the forefront of the South African tech sphere. She owns DotNxt – a Cape Ton-based company that creates, develops and delivers software, mobile, social and other digital development projects for local companies. Muller is also a coveted speaker and digital change agent, where she aims to inspire people and companies all around the world to bring a different type of edge to their business.

 

Anne Amuzu

Co-founder, Nandimobile

“Take time to talk to young people in school and in other programs so the students can understand what entrepreneurship is and begin to consider it as a career path”

Incepted by Amuzu in 2010, Nandimobile, develops software that helps companies deliver customer support and information services through SMS. As a graduate of Ghana’s Meltwater Entrepreneurial School of Technology, Amuzu is a firm believer in uplifting tech entrepreneurs in Africa by being a role model and educating scholars on how it’s done.

*Source: Women in Tech ZA

Vox partners with Veeam to extend managed backup services

Vox has extended its partnership with Veeam, the leader in intelligent data management for hyper-available enterprises to deliver a fully managed backup offering for customers in the mid to large corporate segment.

Storage and backup is a crucial necessity and very also very much a matter of security. If you don’t know where your data is, and you don’t have a backup strategy, you lose control of your data quickly. So the question becomes how to create a data storage strategy that is robust, protected, has a good backup and disaster recovery plan.

“Some customers cannot, or simply do not want to manage their own environments and this extends to backups and ensuring secure data storage,” says Craig Freer, executive head: Cloud and Managed Services at Vox.

Veeam Backup and Replication provides the ability to backup all workloads, ensuring that these are always recoverable in the event of outages, attack, loss or theft. Coupled with Vox managed services, customers will have the peace of mind that comes from knowing their data is secure, managed and backed up.

Concludes Freer, “Businesses can no longer rely on a single backup solution when it comes to ensuring that both their systems data are secure. Building in redundancy and managing the environment are as critical as back-ups.”

Vox looks to the channel to capitalise on virtual data centre demand

Vox is looking to extend its virtual data centre offering by making it available to its channel partners.

“We believe there is a good revenue opportunity, especially for managed services providers, that cannot afford to purchase the full cloud infrastructure,” says Craig Freer, executive head of Cloud and Managed Services at Vox.

Since the launch of its Virtual Data Centre offering in 2017, Vox has seen a significant uptake by customers, and believes that by extending availability to its channel, that more companies can leverage the power of the cloud to transform their business.

Adds Freer, “We do still have customers that work directly with us and this is unlikely to change, but we are keen to grow out channel and extend our solutions footprint. Finding ways to empower our channel to sell solutions and services like our Virtual Data Centre (VDC), means we can grow a thriving and profitable ICT eco-system that is based on value and value-for-money.”

Channel partners that are interested in offering VDC to their customers can contact Vox to find out how to benefit from this offering.

Vox Takes Agri-Tech to the Land and Seas

In the weeks leading up to the launch of the Vox Internet of Things (Vox IoT) in April 2018, CEO Jacques du Toit and Senior Product Manager Deon Oosthuysen showcased our latest offering – Vox Agri-Tech – at the recent Wildlife Ranching South Africa (WRSA) Conference, and Agricultural Seil-Safari (Sail-Safari) respectively. Continue reading “Vox Takes Agri-Tech to the Land and Seas”

Vox launches O!Connect – delivers hosted contact centre solution

Vox has partnered with Ocular Technologies to deliver O!Connect, a hosted contact centre solution for small to mid-sized businesses.

Says Natalie van der Merwe, senior product manager: Telephony at Vox “A contact centre solution built specifically for the cloud, O!Connect is geared towards equipping businesses of all sizes with the ability to handle (large) volumes of customer interactions at a cost effective price per agent, without compromising on exceptional functionality.”

O!Connect, based on Aspect software, has been developed as a 100% cloud-based solution for SMEs that require multi-channel contact centre capabilities with unparalleled reliability, security and scalability. The solution is delivered through intuitive agent and supervisor interfaces that are 100% web-based. In addition, the solution allows for ACD (Automatic Call Distribution), IVR (Interactive Voice Response), CTI (Computer Telephony Integration), outbound dialler, multi-session chat, quality management and recording, in-queue call-back and reporting, as well as integration to popular CRM solutions.

“This offering is ideally suited to businesses that have existing on-site systems with a roadmap to move to the cloud. There is no need to rip and replace existing PBXs – O!Connect adds contact centre capabilities seamlessly,” adds van der Merwe.

Pricing starts at R499 per agent and there are no annual license renewals. And because it is cloud-based and priced per user, its scalable enough to meet changing business requirements.

Concludes Van der Merwe, “Our customers are demanding intelligent contact centre solutions to keep up with the ever increasing number of users wanting to interact with agents across multiple platforms (be it voice, social media, e-mail or chat bots). O!Connect provides all of this and more and we see O!Connect as a value-added service on top our voice and data capabilities.”

Vox launches unique cloud backup solution for SA business

Vox has collaborated with cloud services brokerage First for Cloud and global software company, Veeam to bring to market a best of breed cloud-based backup solution to help local business better protect their information.

As companies digitise more of their operations, the data collected and stored becomes increasingly valuable to running and growing their business. Apart from having to mitigate for hardware or software caused issues, the rapid growth of cybercrime makes it critical for businesses to backup their data.

“This is usually done with the backup information being stored on a server that sites within the same data centre or premises. However, if you look at best practice, you need to have multiple copies of a backup, including one that is stored off site to ensure a higher level of protection against data loss,” says Craig Freer, Vox Executive Head for Cloud and Managed Services.

“Vox Cloud Backup for Veeam enables customers who have Veeam as their onsite backup software solution to connect and automatically store their backups securely to the Vox cloud platform, helping them de-risk their business in this area.”

The product leverages Veeam’s modern backup technology, including forever incremental backups, GFS (Grandfather-Father-Son) retention policies and more. A console gives customers the ability to recover data for restores, track their consumption, and receive reminders for hosted storage renewals.

“This product brings together three leading companies, each with its own strengths; Vox provides a local cloud storage platform offering the highest levels of security and reliability, First for Cloud has a broad customer and distribution base, and Veeam brings best-of-breed backup software,” says Freer.

Every modern company has growing volumes of valuable data; as such, Vox Cloud Backup for Veeam is targeted at businesses ranging all the way from large corporations down to small and medium sized enterprises (SMEs) that are already running Veeam on-premise.

According to Freer, the product is unique in that it is available for purchase online, and is easy for system administrators to install and configure. Primary support for the product will be provided by Veeam, with issues being escalated to Vox should there be the requirement to do so.

“We’re seeing tremendous growth in the backup space, especially in light growing incidents of malware and ransomware; the reality is if you have an attack on your server and you don’t have a backup, that information is lost. Using a cloud-based backup facility gives them an added layer of redundancy” adds Freer.

Vox delivers more choice for a future that can’t wait

Vox has launched three connectivity bundles aimed at giving consumers more choice and control.

“We believe the future can´t wait, and have combined the best connectivity solutions be it LTE-A; ADSL or fibre-to-the-home (FTTH), to give our customers the kind of choice and control they need to match not only available solutions in the areas where they live, but also their budgets,” says Henda Edwardes, Executive Head of Carrier and Connectivity at Vox.

Stop waiting for cables – the Vox LTE-A solution offers free data and router, six months free on 25GB and four months free on 55GB.

For customers that already have copper but are waiting to get Fibre, there is a 20% discount and the first two months are free if they connect their Telkom phone line to the Vox network.

Fibre-to-the-home customers can look forward to free installation and activation when they choose Vox Fibre. An expert technician will be despatched to assist with set-up (a cost saving of more than R3 000) to ensure that customers can connect to their world at the speed of light.

Concludes Edwardes, “The future is now, and connectivity is no longer a nice to have, and we are committed to finding ways to get as many households as possible online, and to do it in their own way.”