options - Vox

So, What’s the (Sweet) Deal with Vox Wireless Lite?

Posted on 20 November 20242 December 2024 by Craig Blignaut

Vox Wireless: Just as fast as Fibre, and more widely available

What do Coca Cola and Vox Wireless to the Business (WTTB) each have in common? Besides being leading brands in their arenas, that is.

The answer is in the word Light. Or Lite.

Coca Cola gave the world Coke Light, for those who wanted the same original sweet taste but with zero sugar. Vox Fixed Wireless to the business (WTTB) gives you two options, including Vox Wireless Lite – because we also believe in providing a fantastic product, but with choices available for different requirements.

Wireless Lite is especially good for start-ups and SMEs. It’s also on promotion right now.

Let’s see how well it could work for your business.

A Quick Technology Outline

Fixed Wireless can deliver a Fibre-like experience if the service provider gets it right with regards to capacity and area coverage. This, of course, goes without saying at Vox.

Vox Fixed Wireless is a high-quality, high-speed Fixed Wireless connection, using Microwave technology that can be deployed around South Africa, to ensure that your business is always connected. It’s an excellent alternative when Fibre cables aren’t laid in your area, or as a redundancy option if your Fibre goes down. It’s also a fantastic solution if you need to be connected in a hurry and can’t wait weeks for your Fibre installation.

Coca Cola never officially reveals its recipes, but here at Vox we believe in being transparent, so let’s take a look at how WTTB works.

It’s pretty simple.

A device is pointed at a tower, which services the area in which your business is situated.
The device provides a high-speed Internet connection using Microwave technology, whose access towers are served and connected to Fibre lines as the ‘backhaul’.
Because the station is close to and in view of the premises, a Fixed Wireless connection can deliver a very fast Internet experience with low latency.

Vox Wireless Lite

Vox Wireless Lite is one of two different Fixed Wireless offerings for businesses that we offer, with the other being Vox Wireless.

Vox Wireless Lite – Licensed is a more cost-effective service than Vox Wireless, without compromising on quality. This service is available as a Broadband Primary service but will also make an excellent Failover solution to cater for all your business needs.

We offer a Symmetrical service (same upload and download speeds) of 10 Mbps and 20Mbps, and an Asymmetrical service of 50Mbps and 100 Mbps.

Vox also offers Vox Wireless Lite – Unlicensed, in which different speed profiles are once again offered, but with this option, all speeds are Asymmetrical.

With Vox Wireless Lite, just like Coke Lite, we leave out one ingredient, so where the beverage is minus the sugar, we help you streamline your costs by leaving off the Voice offering that comes with Vox Wireless, which includes a Voice VLAN to streamline your VoIP (Voice over Internet Protocol) communication.

But don’t worry – if your business grows, you can add more ‘sugar’ later – it’s simple to change options.

Something for Every Business with Vox Fixed Wireless Options

The famous beverage company has a range of refreshing drinks available in several varieties and sizes to suit different lifestyle, and in the same way, Vox Wireless to the Business is able to cater to your different needs and speeds.

All Vox Wireless packages include data and line rental, and speeds can range from 5Mbps to 1Gbps – the flexibility and choice of packages is a real value-add, allowing you to match your speeds to your business needs.

The main features and benefits of Fixed WTTB are as follows:

Quick to deploy in feasible areas: If your business has a remote site where no fixed-line connectivity is possible, Vox Fixed Wireless options are an ideal alternative. They are also generally quicker than Fibre to install.
Duplex Service enables you to transmit and receive data at the same time, giving you dual efficiency.
Managed Service 365/24/7 Support ensures that we’re there when your business needs us the most.
Scalable: It’s easy to upgrade your link to grow with your business.
Business continuity: Can be deployed as a primary or failover service to ensure you are always connected.

Depending on the area and requirement, Vox Wireless works with the following Wireless connectivity providers: Comsol, Easyweb, Kliq. MTN, Rapidnet, Tech5 and VO Connect.

Sweet Offerings to Refresh Your Business

Vox Wireless offers speeds comparable to Fibre, but is more widely available. With quick deployment and low latency, it’s geared to help your business stay connected. Whether you’re in the city centre or out in the country, Vox Wireless ensures your business stays connected, competitive, and ready to grow.

For high speeds and the most innovative, cutting-edge microwave technology on the market, you can’t go wrong with Fixed Wireless to the Business from Vox. Whether it’s Vox Wireless or Vox Wireless Lite, we’ve got you covered with great options.

And we think that’s a pretty sweet and refreshing deal.

From Sign to Surfing: How Vox Makes Your Home Internet Experience Hassle-Free

Posted on 17 July 202427 November 2025 by Vivienne Fouche

The internet is part of everyday life now and something that we access continually, whether it’s for online banking and shopping, working and studying, or gaming and entertainment options.

And the difference between having access to capped versus uncapped data can feel life-changing – not to mention that if you are constantly topping up your data, it can quickly become expensive. In comparison, Fibre to the Home (FTTH) provides lightning-fast, uncapped data – and the cost just might surprise you when you compare it to constantly having to buy data bundles.

Why not check out our Vox FTTH offerings and see how making the switch to uncapped data could change your life for the better?

What’s Your Story?

Almost everyone has had a bad experience with using uncapped data – so what’s yours?

Maybe you were working from home with an urgent deadline, but your Internet wasn’t up to the task and you missed the cut-off. (You also missed out on your next pay increase.)

Or perhaps your data ran out during a job interview? (Another potential salary increase that went whizzing by into the realm of ‘If Only’…)

What about that movie you were really looking forward to watching, but it stopped streaming halfway through? Or the times you were speaking to family members far away and the data-based call dropped, just when the catch-up was getting really enjoyable?

Maybe you were writing an online exam at home, but your data cut out and stopped you from submitting the paper. (You still passed, but that zero really brought down your grade average for the year.)

Running-out-of-data stories generally don’t end with a smile on the storyteller’s face – so maybe it’s time to ditch using a data package that needs constant topping up, and move over to the convenience and enjoyment of fast, uncapped data with Vox’s Fibre to the Home.

Problem, Solution: Enter Vox

If you’re still thinking: “Why Vox Fibre for your Home?” – well, Vox offers access to a home environment where super-fast Internet lets customers stream Netflix or YouTube without the annoying buffering. It allows you to connect multiple devices inside your home, simultaneously, on a single Fibre line. You can surf the Internet – for working, studying, gaming, shopping, socialising or simply being entertained – with no interruptions.

Long story short: Vox FTTH offerings bring you a home in which your Internet experience is reliable and fast (Eskom allowing, of course, and Vox has loadshedding solutions there too).

And not only does Vox FTTH bring you a fantastic Internet experience, it’s also pretty easy to sign up with us.

Easy Steps to Signing Up with Vox

Fibre Coverage?

The first step is checking that Fibre lines have been laid in the ground in your area. Go to the ‘Vox Shop’ to check out the useful coverage map. Simply put in your address – you can have a quick peak at the neighbours’ rooftops and surrounding vicinity if you enjoy cyber-sleuthing – to find out if Fibre to the Home is available in your area. The answer will come up very quickly.

Fibre Package

Next up is to choose a Fibre package option. Once you’ve matched the options to your needs, simply hit the ‘Send’ button and follow the instructions to input your details.

Quotation and RICA Time

Next, you will receive an emailed quote from one of our sales consultants. When you accept the quote, you’ll also need to send in your RICA documents.

A quick technical note: By law, you need to follow RICA procedures (the Regulation of Interception of Communications and Provision of Communication Related Information Act), which involves submitting certain documents, like your ID and proof of current address. RICA legislation was enacted to protect the security and privacy of South Africans.

Fibre Installation with the FNO

Once all your documents are processed, Vox will log a call with the relevant Fibre supplier associated with your chosen quotation package.

Another quick technical note: As an Internet Service Provider (ISP), Vox works with the Fibre Network Operators (FNOs) who own and operate the Fibre lines in the ground.

It’s a Date!

The relevant FNO will get in touch with you to bring a short Fibre line onto your property. Basically, the FNO’s job is to connect the Fibre outside in the street into your home, ultimately to be connected to your Vox Wi-Fi equipment.

The FNO will plan the route for the Fibre line and the location of the ONT inside your home, which you’ll be asked to accept and sign off.

Another quick technical note: The ONT is the Optical Network Terminal and is also commonly referred to as a ‘fibre box’. The ONT is what allows the fibre optic cable to be connected from inside your home, out through your property and to the fibre network at the street.

Once you have signed off the necessary paperwork for the Fibre line handover with the FNO company, it’s back to Vox.

Vox Wi-Fi Router

Vox will deliver your Wi-Fi router by courier. You’ll then set up the Wi-Fi router as per the self-installation instructions, which are simple and clear to understand. Welcome to an online experience that is easy, uncapped and FAST!

Come Home to Vox

Are you ready to make the life-changing move to uncapped data and super-fast internet?

With Vox, you will enjoy uncapped Wi-Fi, with unlimited surfing possibilities, an end to movies buffering, super-fast gaming and a working-from-home experience that, quite simply, works.

Just click here to find out more about signing up for FTTH with Vox.

Frequently Asked Questions

What is Vox Home Fibre and how does it differ from mobile data?

Vox Home Fibre is a fixed fibre connection to your house offering uncapped, high‑speed internet; unlike mobile data, Fibre provides consistent, symmetrical speeds and supports many devices simultaneously.

How do I check if Fibre is available at my home?

Use the Vox coverage map and enter your address. The tool will tell you immediately if Home Fibre is available in your area.

What documents do I need to sign up for Vox fibre?

You’ll need to submit RICA documents: a valid South African ID and proof of current address. RICA is a legal requirement for new internet connections.

What is an ONT and who installs it?

The ONT (Optical Network Terminal) is the fibre box installed by the Fibre Network Operator (FNO) to bring the fibre into your home. The FNO plans the route and hands over the ONT once installed.

Will Vox install my Wi‑Fi router?

Vox delivers your router by courier and provides simple self‑install instructions. Support is available if you prefer guided setup.

How long does installation take after I accept the quote?

Installation lead times vary by area and FNO schedules. After you accept the quote and submit RICA documents, Vox and the FNO will confirm an installation date.

No 1 in Teams: Unpacking Voice Solutions with Vox and Operator Connect

Posted on 2 July 20241 August 2024 by Vivienne Fouche

A quick and easy way to integrate Voice calling into Teams – no matter where your employees are working from

Using Microsoft Teams has proven itself as an excellent platform for calling, holding meetings and collaborating with colleagues working remotely or from office spaces in different parts of the country. Teams has been proven to keep effective communications going among skilled colleagues no matter where in the country – or the world – they might be based.

Did you know that in addition, with Microsoft Operator Connect, businesses can quickly and easily integrate Voice calling into Teams, saving on costs and enhancing communications and efficiencies further?

As a Microsoft Operator Connect partner, Vox hosts and manages the infrastructure required for VoIP (Voice over Internet Protocol, or calls made over the internet) as well as PSTN[1] calling (meaning calls made over landline), using Teams, powered by Microsoft Azure.

By enhancing the integration of Vox’s low-latency, quality-controlled Voice Network with Microsoft Teams, Operator Connect offers streamlined, fully-managed Vox Voice services and radically improved call quality. With Operator Connect, users can make, receive, transfer, forward and put a Voice call on hold from any location via a Teams-enabled computer or smart device.

Vox and Microsoft Operator Connect

Customers can connect their existing phone numbers to Microsoft Teams or obtain new numbers, manage their calling plans, and configure their call routing right from within Microsoft Teams. This is particularly helpful for the IT department – your technicians can quickly assign numbers without needing to go through external providers, and can manage everything from one place.

By subscribing to Operator Connect, Teams users get a telephone number on which they can make and receive calls. Users can call any phone number in the world and receive calls from anyone in turn, from their mobile phone or computer.

With Operator Connect, Teams replaces the company’s old handsets, and users make and receive phone calls directly within Teams.

Benefits of partnering with Vox and Operator Connect include:

Migrate your current Vox Voice services or port numbers from your existing operator quickly and easily (Geographic and Non-Geographic numbers).
Operator Connect is designed to be easy for the IT team to use from the Teams Admin Centre.
The solution is budget-friendly: One of the benefits of Operator Connect is that by enabling Voice calling directly from Microsoft Teams on PC or mobile phone, no other hardware is required.
Vox provides tech support and service level agreements (SLAs) for excellent trouble-shooting and ongoing reliability.
Significant savings: With either Unlimited or Post-Paid Voice packages to choose from, Vox will tailor a calling plan suited to your business needs.
Every customer receives the most secure and value-rich solution as default, with active 24/7/365 fraud monitoring and guaranteed 99.9% uptime, with punitive SLA clauses should we not deliver on our promise.
Quality of service: Your Microsoft Teams and Voice traffic is prioritised above all other traffic travelling across your Fibre connection. This means that your Teams and Voice calls will not be interrupted by other activity happening on your network. This is a proprietary service offered by Vox on your Vox home or business Fibre last mile link.

Teams and Vox: A Winning Combination

Subscribing to Operator Connect is not difficult at all – just click here to enquire, and then a Vox expert will contact you and guide you through the quick and simple subscription process.

Once you accept, we’ll establish a trunk connection for you, assist you to provision users and assign phone numbers directly from the Teams Admin Centre so you can start making calls – it’s friendly on the bottom line, hassle-free, secure and tailored to your unique business requirements.

Simply subscribe to Operator Connect from Vox and leave the rest to us.

[1] The PSTN (Publicly Switched Telephone Network) is the network that carries your voice calls when you call from a landline or cell phone. It refers to the worldwide network of voice-carrying telephone infrastructure, including privately-owned and government-owned infrastructure.

Fibre to the Home: How Fast is Fast Enough?

Posted on 25 June 20249 November 2025 by Vivienne Fouche

Slow internet isn’t just annoying; it also costs time and productivity. Whether you’re joining an important Teams call, uploading large work files, streaming 4K video or gaming online, insufficient speed creates delays, buffering and poor call quality. Choosing the right Fibre to the Home plan reduces interruptions and keeps your household or small business running smoothly.

Nobody wants to look like a zombie in a bad freeze-frame moment.

So there you are: working from home, and one minute away from joining the most important conference call of the week.

Your outfit, hair and outward demeanour are all on point. You have great input to share when it’s your five minutes in the spotlight.

And then your Internet speed lets you down.

You are hit with the dreaded freeze-frame scenario in which your eyes are closed – but only halfway – giving you the dreaded Undead-Look-of-the-Day.

Never mind the hair and outfit: perhaps it’s time to upgrade your Internet speed.

When Good Internet Goes Bad

Slow internet can have clearly negative effects on people’s lives, including detrimental results on efficiency, communication, and access to information and opportunities. For example, slow internet can:

Reduce productivity: Slowing down work processes and making it harder to access and share information.
Have a negative effect on communication: Causing delays and disruptions in online conversations and video calls.
Limit access to online resources and opportunities: Certain websites and services may not load or function properly.
Affect your leisure time: Slowing down your streaming and gaming down-time.

From faster file downloads to interruption-free video and music streaming, you don’t have to be an IT expert to appreciate the benefits of high-speed internet service.

How Fast is Fast Enough?

Your internet speed sets the framework for what you can do online, so it needs to be able to support your daily internet usage.

Ranging from less than 1 Mbps (very slow) to 5,000 Mbps (really fast), you can choose an internet plan to suit your needs. We recommend that a good download speed is at least 100 Mbps, while a good upload speed is at least 10 Mbps.

Let’s take a look at understanding the parameters of your internet speed in relation to your devices and usage.

Number of devices: If you have multiple devices (for example computers, smartphones, smart TVs, gaming consoles, etc.), you’ll want a higher speed to accommodate simultaneous usage without slowdowns.
Consider your specific needs: For basic web browsing, email and social media, a moderate speed should be fine. However, if you work from home and need to be online on platforms such as Teams, or else you enjoy streaming high-definition videos or participating in online gaming, you’ll benefit from faster speeds.
Upload versus download speed: Internet speeds are often quoted in terms of both download and upload speeds. The first number is the download speed and the second is the upload speed. If you frequently upload large files (such as videos or photos), prioritise a good upload speed.
Future proofing: As technology evolves and your own needs change, having a faster connection can prevent the need for upgrades later – so it’s wise to choose a speed that allows for future growth.

The table below shows how you can match your needs to your speeds, and you can check out some of our current offerings here.

How About a Speed Test?

Higher internet speeds results in faster downloads and uploads – so you could notice that your internet searches are bringing up results faster, while your movie and audio downloads take just seconds.

On the flip side, if there are too many devices or users trying to use the internet connection at the same time, you’ll notice a lag, which is known as latency.

To conduct a speed test, you can:

Go to speedtest.net
Go to mybroadbandspeedtest
Download the Nperf App.

For a more accurate speed test:

Connect a LAN cable directly from the router to your computer or laptop.
Perform the broadband test from the ONT/CPE to your device.

The bottom line: Why live with a situation in which slow internet causes tasks that should be quick and easy to become time-consuming and difficult?

At Vox, we have multiple solutions for your every speed requirement. We like to call it ‘The Vox Factor’.

FAQs

Q: What internet speed do I need for remote work and video calls?
For reliable remote work and multi‑participant video calls, aim for at least 100–200Mbps download with 10+ Mbps upload. If multiple people work from home simultaneously, choose higher tiers or symmetrical options.

Q Is 100Mbps enough for a typical family?
Yes, 100Mbps is a strong baseline for a family streaming HD video on several devices, browsing and video calling. Heavy 4K streaming or multiple simultaneous uploads may need higher speeds.

Q:What is symmetrical fibre and do I need it?
Symmetrical fibre provides the same upload and download speeds. It’s useful for content creators, frequent file uploaders, and businesses that require reliable two‑way performance.

Q How can I get the most accurate speed test results?
Use a wired connection from your ONT/CPE to a computer, close other apps and test at different times (peak and off‑peak). Use reliable tools like Speedtest.net or Nperf.

Q: What if fibre isn’t available at my address?
If Fibre to the Home isn’t yet available, Vox offers LTE and 5G, Wireless and Satellite options and works with FNO partners to expand coverage. Use the availability tool to see current options and timelines.

Q: Does a higher Mbps plan reduce latency?
Higher Mbps improves throughput but doesn’t always lower latency. Latency depends on network routing and congestion; however, better plans and lower contention ratios typically give a more responsive experience.

Q: How many devices can a 200Mbps plan support?
A 200Mbps plan comfortably supports multiple simultaneous 4K streams, several online gamers and multiple work‑from‑home users. Exact performance depends on device usage patterns.

Q: Are there cost‑effective ways to future‑proof my connection?
Choose slightly higher tiers than your current need, opt for symmetrical plans if you upload often, and check for bundle or contract options that include upgraded equipment and support.

Stay Connected with Vox Email Solutions

Posted on 11 June 20241 August 2024 by Vivienne Fouche

When people think of Vox, they probably think of us as being a market-leading Internet Service Provider (ISP). But did you know that we offer many more additional solutions to connect South Africans to the world?

One of these is our range of email products, to help keep you continuously in contact and running your life and your work affairs easily, efficiently and cost-effectively.

We’ve created solutions that will meet your requirements to keep you communicating safely and continuously.

Snail-Mail? What Snail-Mail?

In addition to email’s speed advantages (when compared to the original postal offering), it also provides a written record of communication that has taken place. It’s a powerful tool for business as well as personal use, helping with clarity, accountability and references, for future communication and decision-making.

The invention of electronic mail is generally credited to an ARPANET engineer named Ray Tomlinson, who, in 1971, successfully sent a short message to himself from one computer to another in the same room. After that, though, email took a while to kick off, and was initially used almost exclusively in academic and research circles.

When people still used the post office as their only option, written communications were limited by time and distance. Today, our default expectation is that email messages can be sent and received instantly from anywhere in the world, which changes both the speed as well as the reach of text-based interactions, across borders as well as time zones.

The arrival of email – which originally stood for ‘electronic mail’ to distinguish it from the paper kind – provided a faster, more efficient and more convenient way to communicate with others in a written format. Email first began transforming communication on a global scale in the 1990s, when it became increasingly accessible to the public. At its height, Hotmail, the world’s first free internet-based email service, had over 400 million users.

(Fun fact: Hotmail was bought in 1997 by Microsoft and became the basis for what we today know as Outlook.)

Email Changes Communications

Unsurprisingly, email has forever changed the way we send and receive written communications. Most people have all their bills and statements – which used to be sent via traditional mail – now delivered in a paperless manner through email. Letters have become less common, as it’s more convenient to send an email message – on your smartphone as well as a computer.

In a business context, email serves as an effective way to communicate with colleagues or customers – a communication can still be sent without requiring all parties to be ‘present’ at the same time to receive it, phasing out the need for an in-person or phone-based meeting in real-time.

Vox Enhances Local Email Offerings

Vox POPMail is a Cloud-based email offering that provides solutions for both business and family purposes, including the option of owning your own domain. We aim to ensure that your data is kept safely and not shared with any other entities – and it’s incredibly cost-effective also, with different options to suit your pocket.

As a specialist email solution, Vox POPMail also brings you upgradeable storage and features such as Calendar, Contacts and Tasks.

Vox POPMail is based in South Africa and offers all the features you need from email, at a fraction of the price. The key functionality includes:

A choice between using your own domain name or our shared domain: A domain is a tool used to establish a unique Online presence, and a domain name that relates to your business or organisation can help to improve your ranking on top search engines like Bing, Google and Yahoo.
Anti-spam and anti-virus to enhance your email security and keep unwanted marketers away: At Vox, we ensure that your data is kept safely and not shared with any other entities, to keep your information, home and loved ones safe.
Mail options, including Calendar and Tasks, with access via web browser and/or Outlook.
Mailing list functionality: Bringing you the option to create and manage mailing lists.
Flexibility: Create up to three different alias email addresses.
Admin that works: An easy-to-use admin interface to create and manage your email.

We also offer three flexible mailbox sizes to choose from, built to accommodate your budget and business needs.

The Domain Game

Do you have an entrepreneur inside you? If so, another positive from Vox POPMail is being able to start an online business by establishing your own domain and website to promote your company. A website portrays your business, whether it’s a startup or a well-established company – it’s the first place that anyone will go to when looking for general information, products and services.

A website helps to establish your business identity or brand image. It builds credibility, and can also be used for lead generation.

With a domain from Vox, you can give your organisation a professional look and feel. Find out more here.

Why Vox POPMail?

There’s no denying that there are a number of email offerings out there. Vox is pleased to bring you personalised email solutions, with advantages that include convenience, choice, flexibility, security and excellent cost offerings.

It’s all part of what Vox does best: ‘Staying Connected – Together’.

Available in your area