Too Big, Too Small or Just Right? Choosing the Right Internet Plan for Your Household

Posted on 10 February 202520 November 2025 by Vivienne Fouche

Getting the right fit for your household’s size, usage habits and budget

There’s an age-old fairytale for children called ‘Goldilocks and the Three Bears’. If you think about it from a South African perspective, it’s really a tale of a home invasion – a minor and harmless one at least. One takeaway from the folk tale (besides ‘Don’t enter people’s homes when they aren’t there!’) is apparently that Goldilocks is looking for her fit in life.

Vox guide to choosing the right speed, data and connection type for your household that’s just right for everyone. — Image courtesy www.kids-pages.com

Here at Vox, we obviously don’t condone home invasions of any sort, but we do endorse finding the right fit. As one of South Africa’s leading Internet Service Providers (ISPs), we understand that your online experience should allow everyone in your home to enjoy seamless connectivity for all their devices and activities. We also know that choosing the right Internet plan for your household doesn’t have to be an impossible fairytale either.

At Vox, we’ve got multiple Connectivity plans for you to choose from, but it’s important to understand some key points to make an informed decision.

So here’s a guide on selecting the best Vox Internet plan based on the size of your household, the usage habits of everyone who lives there, and your budget – because just like Goldilocks (but not in a creepy way) we understand the importance of getting it ‘just right’.

Assess Your Household’s Internet Usage

Start by assessing your household’s Internet usage patterns. How many Internet users do you have at home and what do they do online? For example, do your family members regularly spend time streaming entertainment, gaming or in online video meetings? How many devices could potentially be connected simultaneously at any given moment? Thinking about these factors will help you to determine the required speed and data allowances of your Internet plan.

Internet speed is typically measured in megabits per second (Mbps) for downloads and uploads. So: how many teenagers – or almost teenagers – are living in your house, and are any of them currently planning a career in gaming or becoming a YouTuber? You’ll want to choose higher speeds if anyone in your home is regularly involved in bandwidth-intensive activities like online gaming or HD streaming.

The table below offers some useful guidelines.

V104.1.7 How to Choose Table V1 030225 FINAL | Vox | Too Big, Too Small or Just Right? Choosing the Right Internet Plan for Your Household — choose internet plan South Africa

Select Your Internet Plan for Seamless Connectivity

When you’re choosing a household Internet plan, you want one that offers sufficient speed to support your family’s online activities without experiencing slowdowns or buffering.

Compare pricing structures among our different Internet offerings to find a plan that fits your budget and your speed requirements, as well as whether your Internet data usage will be capped or uncapped. At any given moment, you’ll find a promotional offer available and a variety of options across all our different Connectivity options (which are outlined in the next section).

Evaluate your household’s typical data consumption and choose a plan with sufficient data allowances to avoid throttling of your Internet speeds. Throttling occurs if you use more than a certain, pre-determined (as outlined within your contract) ‘fair’ amount of data in a given timeframe.

If your Internet usage is ‘throttled’, your line speed is slowed down during peak times to give other users fair access to the network. In simple terms, being throttled means that your upload and download speeds will be significantly reduced at certain times, until the new month begins and the ‘reset button’ takes you back to your contractual speeds. If you find that your home’s Internet connection is being regularly throttled, perhaps you need to upgrade to a package with higher speeds.

Types of Internet Connections

You can find out what types of Vox Internet connections are availably simply by going to the Vox home page and typing in your address. All the options available to you in your area will then be shown.

These could include the following: Fibre to the Home, which provides blazing-fast Connectivity by using light pulses to transmit data packets through Fibre Optic cables; LTE and 5G, which work via the same wireless cellular technology that powers your mobile phone network; and Satellite, presenting your eye in the sky when other options aren’t available.

Each type of Internet connectivity for home usage has unique characteristics:

Fibre to the Home: Enjoy super-fast, reliable Internet with Vox’s Fibre to the Home packages, with speeds that range from 4Mbps to a whopping 1Gbps.
LTE and 5G: Get connected to the Fibre-like speeds of Vox’s LTE and 5G offerings without having to wait for a fixed-line Fibre option to be installed in your neighbourhood.
Satellite: When your area’s access to FTTH, LTE and 5G connectivity is limited, Vox offers Satellite Internet, independent of cabling, across the country. It isn’t as fast as the other options, but it’s reliable and available across South Africa.

Choose the Right Internet Plan Today

Selecting the right Internet plan makes sure that everyone in your home can stay connected and productive, for communication, remote work and online learning, banking, shopping and entertainment.

At Vox, we know that, just like the Three Bears in the age-old fairytale, everyone’s needs are different. Why not contact us today for expert advice on how to choose the right Internet plan for your home and your family? We’ll help you make the right choice: not too big, not too small, but just right.

Frequently Asked Questions

Is fibre always better than 5G or satellite?
Fibre typically offers the most reliable speeds and lowest latency. 5G/LTE can deliver fibre-like speeds and fast installation in many areas. Satellite is best where terrestrial services aren’t available.

What does ‘uncapped’ mean and is it worth it?
Uncapped means you don’t have a fixed data limit for normal use; check for any fair-usage policy. Uncapped plans are valuable for heavy households whose members frequently stream, game or work from home.

Why does my internet speed slow down at certain times?
That’s usually due to throttling under a fair-use arrangement or network contention during peak hours. Upgrading to a higher-tier or uncapped plan can help.

Can I mix connections (fibre with LTE backup)?
Yes. Vox and many ISPs offer redundant setups (fibre primary with LTE failover), which is useful for critical remote work or businesses operating from home.

How many Mbps do I need for remote work and video conferencing?
For reliable video calls, aim for at least 10–25Mbps per active remote worker, with good upload speeds to avoid degraded video quality.

How do I check which Vox options are available at my address?
Use the Vox availability checker on vox.co.za and enter your address to view Fibre, LTE/5G and Satellite options and the recommended plans for your area.

How Premium Hosting is the ‘Blue Tick’ your Business Needs

Posted on 6 February 202517 February 2025 by Vivienne Fouche

Join the club and enjoy the benefits

The issue of how to become part of an elite, exclusive grouping that others urgently want to belong to has been around for centuries and more. An invitation to ‘join the club’ usually speaks to people’s pre-programmed desires to be part of the In-Crowd and enjoy positive outcomes in one way or another.

In the UK and across Europe, we have royalty and rock stars. In America, there’s the huge celebrity that comes with being part of the crème de la crème of Hollywood. (Oh yes, and these days, if you’re a Tech Billionaire you automatically snagged an invitation to the 2025 Presidential Inauguration.) In South Africa, we had our own even-bigger-than-royalty home-grown celebrity with our late, truly great President Mandela, and we admire and revere our sports heroes (preferably when they’re winning, of course).

On social media we have the Blue Tick badge – a verification sign to show that the site is authentic. And when it comes to web hosting, here at Vox we know that Premium Hosting with WordPress is the Blue Tick that your business needs.

(Not to be confused with WhatsApp blue-ticking, which means you’re being ignored or even ghosted.)

So let’s look at why Premium Hosting from WordPress gives you and your target market peace of mind that you’re dealing with the real deal – and why you would want your business to join this club.

Your Web Hosting: The Real Deal

A social media Blue Tick is a recognised stamp of approval that provides ways to separate an account from a duplicate or spam account. The advantages of this badge – which is different for Facebook, Twitter, YouTube, Instagram, Pinterest, and LinkedIn – include greater credibility and a reduced fear of impersonation, higher search results, potential increased engagement and increased brand awareness.

Now if only there was a way to apply all those benefits to your website.

Enter WordPress and Premium Hosting.

WordPress is a Content Management System (CMS) that’s used to manage blogs, full-blown websites, online e-commerce stores, news portals and other types of websites. Its mission is to enable the creation and editing of content on a website without needing to be fluent in a programming language. WordPress makes it easy for content producers without any previous coding knowledge to design and manage their entire portal, store or blog, simply and intuitively.

WordPress Premium Hosting goes further by offering a reliable, locally hosted WordPress website without the administrative challenges of managing a server. Your company gains the benefits of a professional site that is secure and able to grow with your business.

But why should you choose WordPress Premium Hosting over some of the other options that are available? And how does Vox assist?

No More Singing the Blues of Shared Web Hosting

With e-commerce enabled functionality, your website is a place of business in its own right. It’s often the first experience customers have of your organisation.

Traditionally, shared web hosting means that more than one website shares the resources of a single virtual or physical server. This makes for a low-cost solution but means that service levels can’t be guaranteed.
Unlike shared web hosting, Vox’s Premium WordPress offering is a solution for customers who require better performance, uptime and scalability.

Vox Premium WordPress hosting offers the following:

Dedicated hosting infrastructure – no more shared web hosting.
High-speed storage, ensuring premium performance.
Built on the Vox Internet network, meaning guaranteed performance with the ability to upgrade when required.
Monthly Website Vulnerability Assessments to identify risks and be proactive with your website’s cybersecurity.
Ongoing backups to ensure you don’t lose your website.
Locally hosted servers with 99.9% uptime guarantee.

Taking Your Business to the Next Level

WordPress hosting is tweaked for high traffic websites, providing excellent performance and faster loading websites. Vox’s Premium WordPress offering delivers performance and scalability to your fingertips, with three different package options depending on your needs: WordPress Starter; WordPress Innovator and WordPress Fanatic.

With all of these benefits, be prepared to turbo-charge your website – and your business – and enjoy greater credibility, rock-solid e-commerce performance, increased engagement and positive brand awareness. Welcome to the Premier Club.

Fibre or Wireless for Business: When Your Real Estate Makes a Difference

Posted on 24 January 202527 November 2025 by Vivienne Fouche

Vox has a business solution no matter where you’re based, because location matters. Whether your premises sit in a newly cabled business park or in an area where fibre isn’t yet available will determine the most practical, cost‑effective and resilient connectivity option. Vox offers both Business Fibre and licensed Wireless for Business so your organisation can stay connected, wherever you are.

‘Location, location, location.’

It’s the mantra that estate agents everywhere live by, and it also works in the world of Business Connectivity – where your business is located can have significant implications for your Internet options.

Is your organisation situated in an area where Fibre Optic Cables are already laid – or at least in the planning stage? If so, sorting out excellent Internet Connectivity for your organisation is guaranteed, and you’ll be able to make use of the fantastic speed of Fibre to the Business (FTTB), with its clear benefits for all users.

But what if the neighbourhood doesn’t yet have FTTB on its radar?

That’s when you look to another phrase that starts with the letter ‘L’ – and find out how ‘Line-of-sight’ can also help with excellent Internet access, through Wireless for Business Connectivity, delivered by Microwave radio technology.

We take a look at the different features and benefits provided by both FTTB and Wireless Connectivity for organisations.

Business Fibre: A Premium Cabled Service

Internet Connectivity that’s provided by Fibre to the Business, or FTTB (as well as Fibre to the Home, FTTH) uses Fibre Optic cables, composed of strands of glass, to transmit Data at incredibly high speeds using light pulses sent through the glass Fibre. This means that Fibre Optic networks are capable of much greater speeds and bandwidth than the traditional copper-based ADSL lines.

Fibre Optic solutions bring you the best available speed within the current Internet landscape – users can achieve incredible speeds of up to 1,000Mbps. They’re also highly reliable due to the smooth, constant flow of Data during transmission, while the steady signal, with increased bandwidth, means that even with multiple users, Fibre Optics can handle the load.

Overall, Fibre Optic Internet is generally regarded as being the pinnacle of Connectivity. However, it’s not the only option for businesses to consider today.

Not Just for the Office Kitchen

Microwave Internet – also known as Wireless – is a worthy alternative to FTTB, especially in areas where the Fibre Network Operators (FNOs) haven’t yet laid the required cabling infrastructure. It’s just as fast as Fibre, and more widely available.

Microwave signals provide a fixed wireless broadband connection through a high-capacity Microwave radio link, requiring arguably less infrastructure than Fibre Optics. A fixed Microwave signal delivers both voice and data traffic over long distances and to more remote locations and rural areas.

Wireless Microwave Connectivity requires power and a clear line of sight, with its access towers connected to Fibre lines. A device is pointed at a tower which services the area in which your business operates. While the last-mile connection may be wireless, the backhaul is provided by Fibre Optics.

Wireless for business — Image courtesy of: https://protowermaintenance.com/what-is-microwave-communication/

Vox Business Wireless, using licensed Microwave spectrum, is an excellent replacement for traditional fixed-line last-mile connections. With Vox, you can ensure that your business is always connected where Fibre connectivity is limited or not available, and the deployment is significantly quicker than with Fibre.

You can also choose to connect a Temporary Vox Wireless connection while you wait for your Fibre – our rapid Installation saves you time and gets your Internet operating at world-class standards. Vox Wireless can also be used as a redundancy option to Fibre, to ensure that your business is always connected.

Which Option is Right for Your Business?

Fibre to the Business is generally regarded as being the ‘standard bearer’ of Internet connectivity today. Often referred to as the ‘gold in the ground’, it opens a fantastic doorway to the business requirements of the digital age.

However, Vox’s Wireless for Business is an excellent alternative to Fibre to the Business, particularly when the Fibre Optic cabling infrastructure hasn’t yet been laid in your neighbourhood. One potential drawback is that, because the connection is delivered over the air, line-of-sight is needed between both points. This can make installation more difficult in certain locations – for example if your business premises is in a valley surrounded by hills.

A Microwave Internet link can also be used as an excellent backup solution to Fibre, because when a company isn’t reliant on only one technology, this allows for business continuity and resilience planning. If a fault should occur with a Fibre connection, the Microwave Internet solution isn’t likely to be experiencing the same type of failure: one solution runs through cabling while the other is air-based.

An Added Bonus: The Best of Both Worlds

The choice between FTTB and Wireless to the Business is essentially a win-win for our customers. But what if there was a reason NOT to make a choice? What about an option that provides the best of both worlds?

If downtime would be a catastrophe for your business, then check out our Active-Active offering and enjoy the best of both worlds – Vox is the first local ISP to offer this exciting new product!

Vox has always been able to incorporate both FTTB and Wireless to the Business into our business failover solutions, which are designed to keep your organisation’s Connectivity up and running even during challenging periods. And now, we’ve proudly gone one step further.

Our new Active-Active failover offering is a groundbreaking new option that no other local ISP is presenting. This option maximises the use of both a Business Fibre connection as well as a Wireless to the Business solution, to make sure that your organisation never loses connectivity.

Our National Footprint

The great news is that Vox is able to offer viable solutions for your business, no matter where your organisation is located. Our innovative Connectivity solutions can be customised to the specific challenges of your business location and buildings, as well as your Internet speed requirements.

Our Wireless offerings range from 5Mbps up to 100Mbps, with alternatives in between. As for our Business Fibre solutions, our range can go up to 1Gbps, and we offer scalable options with tailored value-adds to suit your business needs – for example, state-of-the-art Wi-Fi connectivity and DDoS attack defences.

Our offerings criss-cross South Africa no matter where your business is situated. Contact us today for more information, because we’ve got the ‘Location, location, location’ philosophy sorted.

Frequently Asked Questions

Is Wireless as reliable as Fibre?
Wireless (licensed microwave) is highly reliable and carrier‑grade, especially when mounted on properly surveyed sites, but it usually requires line‑of‑sight. Dedicated Fibre offers uncontended bandwidth and typically the highest resilience for heavy, continuous workloads.

What speeds can I get with Vox Wireless?
Vox Wireless licensed microwave services are available from 5 Mbps up to 100 Mbps (symmetrical), offered as either broadband (shared) or dedicated (1:1) links.

Can Wireless be used as a failover to Fibre?
Yes. Wireless is commonly used as a temporary connection while waiting for Fibre or as a redundant/failover link to keep your business online during cable faults.

What is Active‑Active and do I need it?
Active‑Active uses both fibre and wireless concurrently to maximise availability. It’s recommended where downtime would be costly, for example within retail, call centres, data replication and payment processing environments.

How long does installation take?
Wireless installations are typically faster because they don’t require trenching; Fibre timelines depend on local build status and site readiness. Contact Vox for a site assessment and estimated lead time.

Are speeds symmetrical?
Yes. Vox offers symmetrical lines for both Fibre and Wireless where specified (important for uploads, cloud backups and VoIP).

Do Vox services include SLAs and business support?
Vox provides 24/7 business support. Premium and Dedicated services offer stronger SLAs and priority support; details are provided during quoting.

What if my site is in a valley or has obstructions?
If line‑of‑sight is an issue, Vox will recommend alternative options based on a site survey, for example a nearby rooftop relay, temporary wireless, fibre where available, or hybrid redundancy.

So, What’s the (Sweet) Deal with Vox Wireless Lite?

Posted on 20 November 20242 December 2024 by Craig Blignaut

Vox Wireless: Just as fast as Fibre, and more widely available

What do Coca Cola and Vox Wireless to the Business (WTTB) each have in common? Besides being leading brands in their arenas, that is.

The answer is in the word Light. Or Lite.

Coca Cola gave the world Coke Light, for those who wanted the same original sweet taste but with zero sugar. Vox Fixed Wireless to the business (WTTB) gives you two options, including Vox Wireless Lite – because we also believe in providing a fantastic product, but with choices available for different requirements.

Wireless Lite is especially good for start-ups and SMEs. It’s also on promotion right now.

Let’s see how well it could work for your business.

A Quick Technology Outline

Fixed Wireless can deliver a Fibre-like experience if the service provider gets it right with regards to capacity and area coverage. This, of course, goes without saying at Vox.

Vox Fixed Wireless is a high-quality, high-speed Fixed Wireless connection, using Microwave technology that can be deployed around South Africa, to ensure that your business is always connected. It’s an excellent alternative when Fibre cables aren’t laid in your area, or as a redundancy option if your Fibre goes down. It’s also a fantastic solution if you need to be connected in a hurry and can’t wait weeks for your Fibre installation.

Coca Cola never officially reveals its recipes, but here at Vox we believe in being transparent, so let’s take a look at how WTTB works.

It’s pretty simple.

A device is pointed at a tower, which services the area in which your business is situated.
The device provides a high-speed Internet connection using Microwave technology, whose access towers are served and connected to Fibre lines as the ‘backhaul’.
Because the station is close to and in view of the premises, a Fixed Wireless connection can deliver a very fast Internet experience with low latency.

Vox Wireless Lite

Vox Wireless Lite is one of two different Fixed Wireless offerings for businesses that we offer, with the other being Vox Wireless.

Vox Wireless Lite – Licensed is a more cost-effective service than Vox Wireless, without compromising on quality. This service is available as a Broadband Primary service but will also make an excellent Failover solution to cater for all your business needs.

We offer a Symmetrical service (same upload and download speeds) of 10 Mbps and 20Mbps, and an Asymmetrical service of 50Mbps and 100 Mbps.

Vox also offers Vox Wireless Lite – Unlicensed, in which different speed profiles are once again offered, but with this option, all speeds are Asymmetrical.

With Vox Wireless Lite, just like Coke Lite, we leave out one ingredient, so where the beverage is minus the sugar, we help you streamline your costs by leaving off the Voice offering that comes with Vox Wireless, which includes a Voice VLAN to streamline your VoIP (Voice over Internet Protocol) communication.

But don’t worry – if your business grows, you can add more ‘sugar’ later – it’s simple to change options.

Something for Every Business with Vox Fixed Wireless Options

The famous beverage company has a range of refreshing drinks available in several varieties and sizes to suit different lifestyle, and in the same way, Vox Wireless to the Business is able to cater to your different needs and speeds.

All Vox Wireless packages include data and line rental, and speeds can range from 5Mbps to 1Gbps – the flexibility and choice of packages is a real value-add, allowing you to match your speeds to your business needs.

The main features and benefits of Fixed WTTB are as follows:

Quick to deploy in feasible areas: If your business has a remote site where no fixed-line connectivity is possible, Vox Fixed Wireless options are an ideal alternative. They are also generally quicker than Fibre to install.
Duplex Service enables you to transmit and receive data at the same time, giving you dual efficiency.
Managed Service 365/24/7 Support ensures that we’re there when your business needs us the most.
Scalable: It’s easy to upgrade your link to grow with your business.
Business continuity: Can be deployed as a primary or failover service to ensure you are always connected.

Depending on the area and requirement, Vox Wireless works with the following Wireless connectivity providers: Comsol, Easyweb, Kliq. MTN, Rapidnet, Tech5 and VO Connect.

Sweet Offerings to Refresh Your Business

Vox Wireless offers speeds comparable to Fibre, but is more widely available. With quick deployment and low latency, it’s geared to help your business stay connected. Whether you’re in the city centre or out in the country, Vox Wireless ensures your business stays connected, competitive, and ready to grow.

For high speeds and the most innovative, cutting-edge microwave technology on the market, you can’t go wrong with Fixed Wireless to the Business from Vox. Whether it’s Vox Wireless or Vox Wireless Lite, we’ve got you covered with great options.

And we think that’s a pretty sweet and refreshing deal.

On-Premises or in the Cloud: Which PBX Works Best for Your Business?

Posted on 13 November 20242 December 2024 by Natalie van der Merwe

People still need to be able to talk voice to voice for best results

In a world with abundant business communication channels – emails, texting, website dropdown platforms and chatbots – speaking to an actual person through a voice solution is still a hugely important element of the overall communication suite. Texting or chatbots alone can’t replace the personal touch.

Having the option of speaking to a person in real time enables a more intimate connection, helping to develop strong relationships and trust between your customers and your company.

In this article, we’ll compare on-premises PBX with cloud solutions – which one is best for your business?

Outlining Your PBX Options

“Hold on please while I put you through…”

Is there any customer out there who has never yet heard these words? Probably not – it comes with the traditional PBX and customer service territory.

PBX, or Private Branch Exchange, is a well-known element of any organisation’s communications systems between employees and customers. The technology provides telephony functionality such as call transferring, conference calling and voice mail.

The traditional PBX, which has been used for decades, is a business phone system that connects all office desk phones within an organisation on the same network, relying on copper landlines, with the PBX hardware installed on-site.

Over the last decade, we’ve seen a rise in hosted PBX solutions, which are cloud-based alternatives offered by VoIP (Voice over Internet Protocol) providers. Cloud PBX offers many of the same features as traditional PBX, with less complicated on-site installation and maintenance, potential cost savings, a number of useful features and minimal hardware requirements.

Differences Between On-Premises and Cloud PBX Systems

Different aspects of each system provide insights into how each one could align with your different business needs and environments.

Costs

On-premises PBX systems usually require a higher initial investment in equipment and installation costs. There are likely to be costs associated with maintenance and upgrades.
Cloud PBX generally involves a lower initial setup cost because it needs minimal physical infrastructure. Due to economies of scale, providers can offer Cloud PBX services at a nominal monthly fee, making it cost-effective for businesses with limited capital. A reliable Internet connection is a critical core cost factor, but with advancements in technology, high-speed internet is becoming more accessible and affordable. This allows customers to maximise their investment into quality data connections for their Cloud PBX services

Scalability

Expanding an on-premises PBX can be expensive, often requiring physical hardware or licensing additions.
In contrast, a hosted PBX solution allows businesses to add or remove services as needed, providing greater flexibility and cost savings.

Maintenance and Upgrades

On-premises PBX systems require on-site technical support for maintenance and hardware upgrades. This can lead to operational disruptions and additional labour and parts fees. Furthermore, when parts become obsolete, businesses may face significant challenges in sourcing replacements, leading to unnecessary downtime and further expenses.
A cloud-based PBX system is maintained and upgraded by the service provider, and this remote management makes sure your cloud solution is always up to date with the latest features and security patches, with minimal downtime for the business.

Security and Compliance

On-premises PBX systems allow companies to directly manage the security policies of their hardware but are more susceptible to data breaches if these policies are not managed correctly. This includes risks from outdated software and weak passwords. On-premises PBXs also require physical security measures to protect them from unauthorised access. This would include secure rooms, surveillance and restricted access, which in turn could be more costly and complex to manage.
With cloud PBX solutions, it’s the responsibility of the vendor to ensure that the systems adhere to the latest security standards and compliance regulations, including the Protection of Personal Information (POPI) Act. Most cloud PBX providers implement advanced security measures to protect the data and prevent intrusions.

Reliability and Performance

On-premises PBX systems are vulnerable to issues such as wear and tear and power outages, because they use traditional phone lines to transfer phone calls. The costs to implement a Disaster Recovery (DR) strategy for on-premises PBX systems can add further expenses for a business.
The reliability of your cloud PBX system requires an excellent Internet connection. It’s useful to implement an Internet failover solution to ensure your internet connection remains up during any disruptions. The cloud PBX vendor should ensure the cloud PBX platform has sufficient redundancy built into it to provide continuous services for customers.

Vox and Your Business Communications: Key Takeaways

Each of the offerings discussed has its own set of advantages and challenges to consider.

Cloud phone systems, particularly hosted PBX systems, are fast gaining popularity as the preferred modern telephone solution for many businesses throughout South Africa. They are suited for companies looking for a minimal initial investment, and their flexibility is perfect for growing businesses or those with fluctuating needs. Furthermore, businesses can enjoy the benefits of a fully managed service where the service provider takes care of the support and maintenance.
On the other hand, on-premises PBX systems are generally more suitable for larger corporations with big budgets and space to host the physical hardware, as well as having the resources to manage and maintain the system.

Choosing between on-premises or cloud PBX must be based on careful assessment of a business’s specific communication needs, growth expectations and budget constraints.

The decision of which offering to take up lies with your business. The ability to offer the best of each possibility lies with Vox – with superb offerings such as our multiple PBX offerings, both on-premises and cloud, and including 3CX (Vox is a Titanium 3CX partner, the highest ranking that can be achieved).

Contact us for more information on choosing the best PBX offering for your business, and keep those voice-to-voice communications enriching your organisation’s customer experience on a daily basis.

From Good to Great: Making the Most of Your M365

Posted on 7 November 202412 June 2025 by Vivienne Fouche

Empowering you and your family across multiple devices

“There is no reason anyone would want a computer in their home.” – Ken Olsen, founder of Digital Equipment Corporation, 1977

This sentence definitely goes down in history as one of those things people deeply regret saying later. And while it’s easy to predict things in retrospect – ‘Hindsight is 20/20 vision’, as the saying goes – it seems incredible to think that people once lived in a world without access to personal laptops and smartphones in their lives, which have now become such an integral part of our home functioning for work, homework, financial planning and operating, entertainment and simply staying in touch.

The installation of Microsoft 365 (‘M365’) onto your devices will upgrade this even further – this brilliant software can maximise your devices and create truly next-level experiences.

Let’s look at how you can go from good to great with Microsoft 365.

Always Better with M365

“Life is like a box of chocolates. You never know what you’re gonna get.” —Forrest Gump

But the great thing about Microsoft 365 is that you know exactly what you’re going to get (and it’s always a sweet deal). With Vox and Microsoft 365 for personal use, you can communicate, write, edit, do complex maths-based planning, share ideas, create presentations, and generally stay productive from anywhere, at any time.

Microsoft 365 Personal (for one individual) or Family (up to six people) will empower you and the rest of your family to stay productive from anywhere, at any time, across multiple devices. The subscription comes with 1TB of secure cloud storage space, advanced security features and innovative apps, all in one plan.

Features and Benefits

Some of the features and benefits include the following:

Microsoft 365 works on PC, Mac, iPhone, iPad, and Android phones and tablets.
Applications like Word, Excel, PowerPoint, and OneNote come with offline access and features that make your life easier.
Microsoft Defender provides advanced security for your personal data and devices.
Outlook gives you advert-free secure email.
Microsoft Editor provides advanced spelling, grammar and writing assistance.
Clipchamp video editor’s robust tools, including premium filters and effects, lets you create and edit videos easily, while AI-powered tools give you next-level productivity options.
Stay in touch with 60 minutes of Skype calling per month.
Create and manage databases for big or small projects with Access (PC only).
When you’re stuck, Microsoft 365 Family and Personal Subscribers have access to ongoing 24/7 technical support, via chat or email, with Microsoft-trained experts.

Making Your M365 Experience Better

Enable your life with M365’s multiple tools. Here are some tips to make your M365 experience even better.

Organise Notes with OneNote: Microsoft’s OneNote is an app used for storing information and taking notes. OneNote notebooks allow you to store links, save photos and drawings and write with a stylus, keeping research notes in one convenient spot.
Recall Sent Messages: The next time you mistakenly click ‘send’ on an Outlook email, it’s possible that you can still recall an unread sent message. (Please note: Message recall is only available if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account within the same organisation. You cannot cancel an email sent through Outlook on the web, and you are not able to recall a message that’s already been read.)
Use Keyboard Shortcuts: Microsoft offers dozen of keyboard shortcuts in Windowsto make your life easier. It’s useful to remember a few that work for you the best. For a fun example, hold down Shift + [colon] plus [closing bracket on the zero key] and you get a smiley face. 😊

Don’t Recreate, Restore: Who hasn’t had the awful experience of working for hours on a document, only to accidentally delete it? Microsoft Office 365 enables you to restore your last saved copy (and a number of previous copies). View and restore files in SharePoint or OneDrive by clicking File > Infoand selecting View. You can see previous versions and restore prior content, and while it might not take you back to exactly where you left off, you can still get back a lot of your hard work and then carry on.

With Microsoft 365, you get smart assistance features that help you create amazing content fast on any device. Imagine living in a world without access to Microsoft 365… No thanks!

Click here to find out more about how Vox can help you with Microsoft 365 for home use.

“Greatness is a lot of small things done well.” – Eric Thomas (American motivational speaker and author)

Great Internet Plan, Problem Router?

Posted on 1 November 20247 November 2024 by Vivienne Fouche

It’s weekend at last – but Internet access has slowed to a crawl…

Picture the scene, in this non-Vox household. (You’ll see why that’s important later in the story.)

Dad’s watching the Premier League on a streaming service; Mom’s chatting online to her friend overseas; Teenager is doing the initial download of a long-awaited new game, and Tween is on YouTube. Everyone is happy – and then the dreaded buffering starts. Everyone is instantly much less happy, and more bandwidth is clearly required.

“But wait!” says a lone voice, “we upgraded to a new home Internet plan last week and our new download speed is supposed to be blazing fast – so why is it not working?!!!”

The answer could lie with the router.

New Plan, Old Router?

Wi-Fi, as an enabler, carries most of the Internet traffic in a connected home. Your Wi-Fi router converts the Internet data received via the Fibre Optic cables in your neighbourhood into radio signals, to create your home Wi-Fi network and provide all the devices on it with Internet access, using built-in antennas.

Untitled design 2024 08 13T154659.142 | Vox | Great Internet Plan, Problem Router?

If you have a Fibre to the Home (FTTH) Internet plan that supports a download speed of say 25Mbps, an older router (and fewer users) is unlikely to cause a bottleneck in your connections.

However, if you then upgrade to a new 300Mbps plan (because of Teenagers / Tweens / the Premier League), but your previous router supports only 25Mbps wired, your Wi-Fi won’t be able to live up to the connectivity promise if your Internet Service Provider (ISP) doesn’t supply you with a newer model.

Connect With Vox

Vox connects you to the Internet and thereafter continues to manage your connection. When you sign up with Vox, we will furnish you with a suitable free-to-use Wi-Fi router based on your chosen package. We don’t charge a delivery fee for the router, or even a monthly fee for its usage – this is included as part of your bundle.

As a premium ISP, Vox ensures that, for standard installations, your Vox free-to-use Wi-Fi router is installed by a dedicated Vox engineer. Alternatively, our Self-Install process allows you to install your free-to-use Wi-Fi router, by following an easy step-by-step guide.

- Fun fact: Different Wi-Fi devices work according to varying frequency bands. Older routers work on the 2.4 Ghz frequency, while newer phones and laptops use the more stable 5Ghz range. A dual-band device that supports both frequencies is ideal.

Not all routers over a few years old are necessarily bad, but if you’ve upgraded your Internet plan or added more devices to your network, an older router might have a harder time juggling the extra work than a newer model.

Signs that you might need a Wi-Fi router upgrade include the following: slow speeds; a weak connection; malfunctioning equipment; incompatibility with new devices and even overheating.

- Fun Fact: Old smartphones, tablets, and other devices can slow also down your Internet access, even if you have a new, fast router and an upgraded Internet plan.

jonathan kemper ff96HE413W0 unsplash | Vox | Great Internet Plan, Problem Router?

At Home with Vox

The moral of the story is that new tech needs to meet its match – in other words, more new tech.

As outlined, older routers and network equipment can affect the household’s Wi-Fi speeds, especially when there are multiple users. We believe the issue of having the wrong Wi-Fi router for an upgraded Internet plan with Vox is highly unlikely, because we take care of that level of detail, and the responsibility, for you.

For Customer Service and General Queries, our Vox teams are on hand from 08:00 to 17:00, Monday through Friday, and from 08:00 to 14:00 on Saturdays and non-religious public holidays. You can reach us at help@voxtelecom.co.za or call 087 805 0530.

With Vox, upgrading your FTTH Internet usage plan is a straightforward process, and our Technical Support team is always able and willing to help you. We have a Wi-Fi solution for every need.

Sign up with our Fibre to the Home offerings and say goodbye to buffering and hello to hassle-free, connected weekends – for the whole family.

AdobeStock 478762309 1 | Vox | Great Internet Plan, Problem Router?

Affordable High-Speed Broadband, Plus Value-Adds, for Every South African

Posted on 11 October 2024 by Vivienne Fouche

Is that all? The importance of offering ‘more’ in a saturated environment

Today’s world is defined by Connectivity in ways that seemed unimaginable when the clock first ticked over into the current millennium. Whether it’s WhatsApp, X, LinkedIn, Pinterest, Facebook, Snapchat or TikTok, people love being connected, and online is here to stay.

Here at Vox, Connectivity lies at the heart of everything we do.

As a leading South African Internet Service Provider (ISP), we are all about connection, communication and conversation – but we also know that we’re not alone. The local telecoms landscape has more than 20 ISPs in operation – you could call it a saturated market.

And so Vox goes above and beyond to offer our customers more than the competition – you definitely won’t hear the phrase: ‘Is that all?’ about any of our offerings! At the heart of our multiple solutions is the goal of being able to offer every South African access to affordable high-speed broadband.

Let’s take a look at how we can get our customers connected.

Dealing With Market Saturation

In addition to high-speed broadband, Vox provides many excellent value-adds. As well as lightning-fast Internet, we offer Wi-Fi solutions to keep you connected; cost-effective and quality Voice over Internet Protocol (VoIP) offerings; energy back-up products for power outages; and even cell boosters to enhance your mobile phone experience – no more ‘dead’ zones in the house!

You can look to Vox for the following:

Our connectivity solutions begin with Vox Fibre, which comes with value-added extras upon sign-up, like free installation and a free-to-use router.
When Fibre is unavailable, other options are provided:
- Vox Wireless presents high-speed, fixed Microwave Data Connectivity that uses the most innovative microwave technology on the market. It comes with free installation, meaning more money to invest in your business.
- Consumers and businesses also have the option of choosing Fixed LTE, 5G, and satellite, depending on factors such as their needs and budget, and geographic location.
To ensure that our customers get the most out of their Internet solution, we supply best-of-breed Wi-Fi devices, which allow you to maximise your Wi-Fi experience. We also offer managed Wi-Fi network solutions, which enable remote software, firmware updates and reduced technician callouts with remote troubleshooting and fault remediation. Additionally, our expert advice is always available to enhance your overall network experience.
We also provide excellent access to power solutions for those times when the power goes down, to keep your Wi-Fi running even in an energy outage.
Vox’s shared Mobile Data offering is an ideal mobile wireless solution for a family with multiple SIM-enabled devices, to keep everyone connected while maintaining control over your mobile data bill using our simple online portal.

What Sets Our Connectivity Options Apart?

Vox offers our clients high network availability and an extensive national footprint, as follows:

We have a huge range of subscription and pricing solutions, and our sales agents will help you choose the best package for your needs, rather than upselling you on the most expensive.
Vox subscribers, both consumers and businesses, have the option of adding backup Internet solutions to their Fibre packages (like LTE or Wireless) to ensure they stay online all the time.
Our Proactive Network Monitoring offers safer, more secure Internet access and lower latency.
A 24/7/365 in-house Service Centre is available for troubleshooting and incident response for all our customers, across any product.
As far as Voice offerings are concerned, we believe that we’re the number 1 VoIP provider in the country.
- Individual consumers and SMEs can make use of our Vobi softphone application, which is unique to Vox, and allows customers to make and receive high quality Voice and Video calls over Wi-Fi, 3G, 4G-LTE and 5G on the Vox network.
- Organisations can make use of our Titanium partnership (the highest status possible) with global cloud PBX leader 3CX, to experience a comprehensive communication platform that includes Live Chat, WhatsApp, Facebook, SMS and Video Conferencing.

Vox teams are situated in multiple locations across the country, supported by our extensive footprint of over 1 000 business partners to ensure that our customers receive fast, efficient service wherever they are, whenever needed.

Value-Added Service Offerings

We take full responsibility for all our technical implementations and systems, from concept to installation.

The Vox Service Centre offers immediate support to all our customers.
The Service Centre also continuously monitors all of Vox’s networks and infrastructure, to ensure that quality of service is always maintained.
Specialist product managers are assigned to oversee each portfolio, for continuous research and development to ensure each product is always of the highest standard.
An extensive team of account managers and technical engineers offers convenient customer service and solution implementation.
If you’ve decided to upscale your business with better Connectivity, don’t stop there! Vox can also organise a customised domain and email address for you, to turbocharge your professionalism, as well as taking care of your email archiving needs with the most comprehensive and hassle-free cloud email and compliancy solution on the market.
There’s always a good time to sign up with us – you could win with our ‘Refer a friend’ campaign, and there’s always a fabulous promo running that allows you to sign up and save.

Expertise, innovation and superior quality products are at the heart of Vox. Ultimately, we have everything required to meet our customers’ needs at every stage of their journey – both now, and in the future – and that’s how we keep South Africans staying connected together.

With us, there’s always more.

Starlink…what’s the deal?

Posted on 29 April 20249 December 2025 by Suhail Dinat

Today, we talk Starlink.

It’s the buzzword of the Nation now that Eskom is behaving. To the average person, it sounds like something Darth Vader would use to destroy the Galaxy (which, depending on who you ask, isn’t that far from the truth anyway). To the rest of us, it was the promise of a future filled with better Connectivity in South Africa. A(nother) South African bringing it home, so to speak. The biggest innovation by one of our own since Chris Barnard, Tyler, Amapiano and the new strain of Covid (yes, we’re aware that one of those is not like the others).

You’d think, with Elon being from Pretoria, we’d have a Plug (pun intended) straight to the top. South Africa is all about connections, right? However, unlike Dricus, this Boet isn’t bringing it home – guess it’s true what they say about the ones who move abroad (sorry, Trevor).

They say Hulle Weet Nie Wat Ons Weet Nie, and right now ons weet dat Starlink nie meer in SA is nie.

But what does the Starlink shutdown in South Africa actually mean for us long-suffering South Africans? Is it the death of satellite connectivity, the beginning of shattered dreams, and ten steps backwards for our Internet landscape?

Today, we’ll unpack it – and the answers may actually surprise you.

What’s Really Going On With Starlink South Africa?

Here’s the simple version:

On the Consumer side of life, Starlink (Elon Musk’s satellite internet service) has officially been pulled out of South Africa.

Now, before you blame the ANC, Bheki Cele, and Andre De Ruyter, the reasoning behind this is (for once) not purely down to us. You see, Starlink operates on a strictly direct-to-market business model – they do not, and will not, operate through a reseller or service provider (such as yours truly).

This is fine if you’re in the land of ‘freedom’, but in South Africa, we have our own set of laws and regulations (who knew?).

You’d never guess it based on a trip to Small Street, but one can’t just set up a business and operate in SA. There are licenses, regulations, and policies to adhere to – and Starlink would need ICASA licensing, comply with BEE requirements, be VAT compliant, pay for permissions, and meet all certification statuses.

In a nutshell, there’s no way for Starlink to meet the very strict criteria set out by ICASA, meaning we’re officially at an impasse. And although a workaround would be to partner with a local reseller which has the necessary permissions, doing so contradicts their business model – so for now, it’s bye-bye Elon and team.

But What About the People Who Already Use Starlink in SA?

Good question. How did they even set it up?

Ah, you see, South Africans are elite-level loopholers – which is why maak ’n plan is an official local proverb.

Many of our forward-thinking enthusiasts, seeking early access to Starlink satellite internet, were able to set up their devices on Starlink Roaming Agreements. This allowed them to enjoy all the benefits of super-fast LEO satellite connectivity and feel very advanced/smug in the process.

The problem, however, is that a roaming product needs a base to set up and occasionally return to. So while users can jump from points B to C for a finite amount of time, they do eventually have to head on “home” – which can get tricky when “home” is not legally allowed to be the country you reside in.

In short: users who set up their Starlink accounts using USA-tethered networks can temporarily enjoy the benefits, but unless they feel like making regular trips past Homeland Security, it doesn’t make sense as a permanent solution.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

It’s important to remember that Starlink is a Satellite Internet product – meaning your Fibre, LTE, and even Copper cables wouldn’t be affected anyway. For most, it’s service (or non-service if you’re with our competitors) as per normal. This primarily impacts the satellite internet market in South Africa.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

Future investment potential
Market innovation in Satellite Internet
Our ability to use cutting-edge LEO technology

The reality is:

Our GEO satellite networks will continue as they always have.
Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

The Starlink Satellite services fall within the Leo Sphere above (which explains why you can see them from the ground) – meaning less distance for your Data to travel and faster speeds. Vox, and any other consumer Satellite supplier, fall within the GEO space, meaning a distance of up to 70 000km before you have Internet (with landing stations also falling in Europe) – resulting occasional delays and, naturally, slower Internet.

The reality is that our current GEO Services, whilst perfectly serviceable under controlled conditions, are not wholly suited to meet the next generation of consumer demands. As the market shifts towards a Cloud-heavy landscape, it requires higher upload/download speeds, more bandwidth, and an increased amount of pressure on service/Satellite providers.

It’s not all doom-and-gloom, however – because the sky certainly isn’t falling.

There are workarounds to manage your usage and ensure smooth, speedy, and streamlined Satellite services. When done correctly, our existing geo-infrastructure is perfectly serviceable, and your service provider should be more than able to guide you through this process.

This is where Vox comes in.

Many customers across the nation do require Satellite Connectivity. In a landscape with so many remotely situated users, a lack of infrastructure, and often limited access to conventional forms of Internet, Satellite is an easy-to-access alternative.
Yes, it’s true, Starlink would have been the ideal solution, as they’re the benchmark in every metric from speed to security, reliability and beyond. However, our local service providers are no slackers either – and they also leverage off an advanced understanding of our landscape, know our unique South African needs, and offer all the support, insight, and guidance relevant to our environment.

You’ll also save a pretty packet on startup costs, skip the huge equipment/import fees, and enjoy easy cancellation, quick support, and speedy response times.

Imagine being a Starlink “user” and now facing a mountain of redundant equipment – good luck trying to return (or get refunded) from halfway across the pond. Local ISP’s (such as Vox) mean peace of mind – and we’re here to help.

By signing up for Vox Satellite, we’ll fill the void left by Starlink for good. We’re here, we’re on the ground, we’re approachable, and we’re willing to service our users in even the most remote areas from as little as R760PM*.

And, if all of that wasn’t enough to bring it home, always remember another famous South African proverb (no, it’s not “our system is offline”).

Local is Lekker.

And that’s a fact proudly endorsed by Vox.

What Does Starlink’s Exit Mean for SA Connectivity?

Are we back to the Stone Age of Internet and Dial-Up?

The short answer is yes, but also no. Bear with us.

While Starlink would have been a great avenue for future growth, it doesn’t technically set us back connectivity-wise as it was never formally launched.

Still, its absence does affect:

Future investment potential
Market innovation in Satellite Internet
Our ability to use cutting-edge LEO technology

The reality is:

Our GEO satellite networks will continue as they always have.
Due to Starlink refusing partnerships, the economic benefit to SA wasn’t going to be significant anyway.

However… the gap in technology is real.

Is Fast Fibre to the Home Still Relevant?

Posted on 19 March 202413 November 2025 by Vivienne Fouche

You’re back in the office: the daily commute is real again and working from home has mostly gone. So: is Fibre to the home still relevant in a non‑WFH world? The short answer is yes. Fast home fibre remains a smart household investment in South Africa, for security, entertainment, study, gaming and futureproofing, even when most people spend weekdays at the office.

So there you are, heading back to work in the morning traffic.

Life (perhaps via a Company Policy, or otherwise loadshedding?) has made the decision for you – working from home is over, and it’s now back to the office, like it or not.

Which is making you wonder whether you really need that fast Fibre to the Home (FTTH) now, after all.

As you dodge those special drivers who mistakenly believe that they own the road, your thoughts turn back to those pleasant days of WFH for almost everyone, when the main part of the daily commute to your desk involved just a short walk, and perhaps a change out of your night clothes (optional for some).

Then, of course, fast Fibre was as necessary for our collective well-being in the home as access to water and electricity. It was also – when boosted by an uninterruptible power supply (UPS) – arguably more reliable.

So this begs the question: if you’re back in the office for most or all of the working week, do you still need that amazing Fibre to the Home? Is fast FTTH still relevant in a non-WFH world?

After wading through the acronyms, the answer should surely be an emphatic ‘Yes, it is!’

Why Fibre Comes First

As a company, Vox supports the upliftment of South Africans at both the Macro-Economic level as well as for individuals.

Economic growth depends on reliable and high-speed digital infrastructure – as a country, we need to work towards a digital future for everyone. Fibre lines use light, not electricity, to transfer data, offering significantly higher bandwidth speeds and capacity – the amount of information that your internet connection can handle at a given time – when compared to other internet solutions. (Short science lesson: this is because nothing yet discovered is as fast as the speed of light, which is quite literally what your data is being carried on.)

Currently, too many South Africans still have to rely on mobile data for their home internet communications, or even on copper-based ADSL lines. Neither of these internet options is steadily reliable, and they don’t offer the same high-speed connection as Fibre.

ADSL’s copper wires are unfortunately stolen regularly and, even when left undisturbed, have both a limited capacity and lifespan – not to mention that they are also susceptible to lightning strikes. Not unsurprisingly, and following in other global footsteps, ADSL is being phased out in South Africa and replaced with more modern technology wherever the opportunity arises.

Mobile data also does not offer South Africans the digital future we all deserve. With regular power outages and load-shedding, network towers can’t provide a stable connection. Fibre towers, on the other hand, often operate on solar energy, and users can back up their Fibre routers with UPS systems.

Despite all these advantages presented by Fibre, some people might feel that, if they are no longer working from home, they could downgrade their Fibre line speed to save some money. Below, we’ll unpack why you might want to think twice about this option.

Taking It Personally

Let’s look at how fast Fibre to the Home benefits you and your family members – even when you’re at work.
FTTH on your property is able to do the following:

Improve security: Beyond enabling a more digital-friendly lifestyle, Fibre contributes to good security such as channelling CCTV feeds through always-on internet access. Fibre-optic networks also offer improved security compared to traditional copper cable networks – they are difficult to tap into or intercept, making them a secure choice for transmitting sensitive data. (In comparison, copper cables are vulnerable to physical tampering, as they can be easily accessed and spliced into, leaving them open to data interception and manipulation.)
Provide entertainment: In the old days we would channel-hop. Today, the streaming options just keep on coming for those who like their entertainment in passive format. Stream shows and download movies faster, and enjoy your current-favourite shows with less buffering, or better yet none at all.
Gamers unite: Download and play games faster – gamers need the highest speed internet with minimal lag. Fibre has lower latency – the millisecond delay when data travels from your device to the game hosting server – and it should be low to prevent in-game lagging.
Facilitate studies: You might be at work in the afternoons again, but the chances are that your children will be at home (at least the older ones). Being able to use the internet for their homework and to research projects is critical. Give them the benefit of proper Fibre speeds and enable them to finish their projects faster and better, whether they’re at school or tertiary level. It’s all about enabling their future.
Futureproofing your home: And speaking of the future – connecting your home to high-speed Fibre will ensure your household’s digital activities can continue at future speeds without replacing the cabling in a few years’ time, because a Fibre network, once installed, does not require an imminent future change. Because the fibre-optic cabling infrastructure has unlimited bandwidth and can cover long distances, it will be able to handle future technological inventions. (Some of them, actually, like smart fridges, smart sensors and other appliances connected to the Internet of Things (IoT) are already here – but that’s a different story.)

Why downgrading can cost you more

If you’re considering a cheaper, slower package because you no longer work from home, consider the hidden costs: slower downloads, more buffering, weaker CCTV feeds, and less headroom for multiple devices.

A small upgrade in monthly spend can deliver a markedly better experience and protect the value of smart devices and services you use at home.

Going Home

So, there you are. The working day is over and you’re back in traffic, now on the evening run and driving home.

You have the satisfaction of knowing that your house – and most importantly, your family – is secured by a good security system channelled by CCTV feeds.

Your older kids are busy with their educational projects before putting away their homework and enjoying some well-deserved YouTube or gaming moments.

And for the adults, there is the latest streaming programme to look forward to as you prepare to wind down the day.

Before that, you might do a spot of quick banking, messaging or online shopping using your phone apps – with the emphasis being on quick, because it’s all enabled by super-fast Fibre to the Home.

And it makes your home just that bit more comfortable – and secure – all round than if you’d decided to downgrade to a slower Fibre package.

So yes. In a non-WFH world, super-fast FTTH is definitely still relevant.

Learn more about Vox Fibre to the Home options and find the right package for your household. Explore Vox Fibre packages at vox.co.za or Call 087 805 5050 to speak to an advisor.

Frequently Asked Questions

Do I still need fast Home Fibre if I don’t work from home?
Yes. Fast Home Fibre supports home security, streaming, gaming and multiple devices, which are benefits that remain even if you’re primarily office‑based.

How does Fibre compare to ADSL or mobile data?
Fibre offers higher speeds, lower latency and better stability than ADSL or mobile data. ADSL is being phased out and mobile can be affected by load‑shedding and tower congestion.

Will Fibre keep working during load‑shedding?
Fibre itself is resilient; many users back up their home router with a UPS. This keeps internet and home security systems running during power outages.

Is Fibre worth it for gamers?
Definitely. Fast Home Fibre lowers latency and provides consistent speeds needed for online gaming and quick downloads.

Can Fibre improve home security?
Yes. Constant high‑speed connectivity makes CCTV feeds and smart‑home alerts more reliable and secure compared with copper or mobile solutions.

If I downgrade my Fibre package, what could I lose?
You may experience slower downloads, more buffering, longer game update times and reduced performance when multiple devices are online simultaneously.

How do I sign up for Vox Fibre?
Visit vox.co.za to view available Home Fibre packages or Call 087 805 5050 to speak to a Vox advisor.

Does fibre futureproof my home?
Yes. Fibre cabling supports high capacities and new technologies, so it’s a long‑term solution for growing household connectivity needs.

What’s Really Going On With Starlink South Africa?

But What About the People Who Already Use Starlink in SA?

What Does Starlink’s Exit Mean for SA Connectivity?

What Does Starlink’s Exit Mean for SA Connectivity?

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