Category: Product News

Is your IT Aligned with Industry Best Practice?

Posted on by Suhail Dinat

In the digital age of Work from Home, wherein Hybrid, Mobile and Cloud all constitute the ‘new normal’, your business IT practice is more important now than ever before.

One may not immediately think so, as the lack of in-person, on-site work environments and conventional “hard” servers would have many businesses arguing against the need for a traditional IT department. This would be correct, if the term “IT” still referred to the guys you called when there was an issue with your company PC. Today, however, the concept has extended across a variety of service offerings to encompass the more holistic fundamentals of your digital brand components.

As companies have evolved, so too have their various IT needs, and the reality is that with an ever-shifting digital landscape comes a more pressing need now than ever before to ensure that your brand is in firm adherence with the best possible industry IT practice. Between Websites, Clouds, Digital Security and Managed Services, your brand’s online component now has more moving parts (and, in turn, the potential risks they carry) than it did before – which is where Vox IT Assessments comes in.

What is Vox IT Assessments? Glad you asked.

One of the key Managed Service Deliverables; Audits and Assessments form a key component of a continuous improvement process that helps customers identify and mitigate IT Risks. By utilising a skilled, best-in-class vCIO team which works in tandem with end users to formulate the most effective IT strategy, your brand can be primed for the new today (and tomorrow) and set to operate at maximum efficiency.

Our Assessments are comprehensive and cover, Network, Security, Cloud, Database & Most Microsoft Cloud Applications and include performance and risk metrics.

How does it work?

We at Vox run our Assessments over four phases, each centered around identifying a problem and working towards a solution. The aforementioned phases are simple:

  1. Discovery – Data collection
  2. Analysis and Review – vCIO engagement with a comprehensive report highlighting potential cost savings, key performance areas, risks, and recommended remediation.
  3. Ongoing Reporting – Continued monitoring and reporting, allowing customers to proactively manage their respective environments.
  4. Continuous Improvement – Quarterly workshops with our vCIO specialists, where we review the information collated and shift our focus towards planning, strategizing and measuring continuous ongoing improvement.

With Vox IT Assessments, you can ensure that all your resources are utilised to maximum effect. A clearly defined strategy is the foundation of any thriving enterprise and, by allowing our experts to evaluate, identify and plan on behalf of your business, you can ensure that your organisation is primed for new layers of digital success.

Vox Fibre, 3CX PBX Bundle to Help Businesses Digitise Operations

Posted on by Natalie van der Merwe

Vox is continuing with its bundled offering designed to help South African businesses digitise their operations, with Business Fibre connectivity being combined with cloud-based voice solutions to help enable a hybrid working environment.

“According to research, 63% of high-growth companies have already adopted a hybrid work model and 78% of knowledge workers believe they would be more productive if they could choose to work on-site or remotely as needed. We believe there’s never been a better time than now to re-think and re-shape the way we work and collaborate for optimal productivity as well as accelerated teamwork, innovation, and customer-centricity,” says  Natalie van der Merwe, Head of Product for PBX at Vox.

In an effort to help drive the shift to this new hybrid way of working, Vox has been running a campaign that sees Fibre-to-the-Business packages being bundled with additional products and services in order to provide organisations with more value. This month’s offer sees Vox’s Business Fibre solutions with uncapped data bundled with a 3CX Standard Edition, cloud-based PBX license for an unlimited number of users, as well as an uncapped voice from as little as R899 per month.  If you already have a Vox Fibre-to-the-Business service, then add a 3CX Cloud PBX solution from as little as R110 per month.  Together with Vox’s market-leading voice rates for either uncapped or true per second calling, your business will  be  enabled for the future of hybrid business communications, with solutions purpose built to cater for employees who happen to be working from anywhere in the world. This is a tried and tested solution, with over 250 000 installations worldwide.

Managed PBX solution

With their PBX hosted securely in the cloud, organisations don’t need to worry about paying for, or maintaining on-premise hardware. It allows them to be agile and adaptive to any situation while enjoying a low-cost, scalable communications solution without making long-term commitments to expensive, depreciating assets.

In addition, organisations stand to benefit from one of the most secure  Cloud PBX platforms on the market which uses multiple levels of security to  protect against voice over IP (VoIP) attacks as well as increased accessibility, collaboration and productivity with Android and iOS mobile apps, and advanced call queueing functionality that helps boost customer service and sales by improving first call resolution.

Vox is a proud 3CX partner, having achieved the highest certification standards possible, and, as such is more than qualified to deploy, maintain and manage 3CX solutions for local customers. Vox also carries 3CX voice network certification for seamless integration between the Vox network and 3CX cloud, giving customers the peace of mind of a true managed solution.

Adds, van der Merwe, “You won’t be sacrificing any of the functionality of a traditional PBX solution either – in fact, 3CX Cloud increases productivity, collaboration and accessibility by offering a full Unified Communications solution on any connected device. We’re talking video calls, chat, messaging and conferencing all in one – and it comes for free.”

Voice cost savings

Combining Vox Voice with Vox Fibre is a no-brainer.  A high-quality VoIP (Voice over Internet Protocol) solution relies on a robust, reliable Internet connection to ensure crystal clear audio quality with no latency issues, lag or dropped calls. Vox Fibre is fast, reliable and cost effective, with guaranteed quality of service for each application, allowing organisations to optimise voice and data by converging these services over their Fibre network. In addition, these Fibre solutions are designed to fit business needs and scale as they grow.

For its part, Vox Voice offers routing of all traffic types, the lowest call rates or uncapped calling packages, and a world-class, Tier 1 national and international voice network. To ensure minimal latency and packet loss is maintained, the company follows a very conservative capacity planning strategy on local and international circuits, ensuring that these links never run into congestion so that our customers experience the highest possible standard  voice quality calls.

With every employee now able to make and receive calls at corporate rates regardless of where they’re working from – rather than over costly GSM connections – organisations in South Africa can truly embrace hybrid work.

“Fluid and effective communication starts with a high-availability, high-speed, uncongested Business Fibre connection. By selecting your Fibre, Cloud PBX and Voice services from one provider you have one point of contact, one bill, quicker turnaround times and, ultimately, better service. The decisions you make now to enable a sustained hybrid work model will shape the future of your organisational success,” says Van der Merwe.

Vox Weather: A Throwback to an In-person Experience

Posted on by Suhail Dinat

Take a look around – pretty much everything is automated.

Banking? Use the app. Talking to your wife? Send a text. Finding a life partner? Swipe right and pray you’re not being catfished. Need to find out why you’re coughing? Ask Web MD.

We used to rely on people for information. Everything from sporting events to “operator, how may I help you” to your general TV enquiries were all done by actual human beings. Nowadays, it’s click, swipe or scroll and you’re good to go. Which, if we’re honest, kind of makes us miss the old days.

Which brings us to Vox Weather.

Remember the days of sitting down at 6pm to prepare for the week ahead? Of listening to the guy on SABC warn us of a cold front with jokes dryer than the Karoo? Or even getting dressed mid-winter, clothes on your bar heater, watching the screen indicate the highs and lows to come? We remember those 7am drives promising the start of spring and, of course, being enthralled as a youngster amazed by the seismic graphs.

Looking at your phone’s home screen just isn’t the same, is it?

Make no mistake, the age of automation has its benefits. It’s always easier to select a cheeseburger on Mr D than explain to the lady through crackly signal that you don’t want gherkins (seriously, who does?). However, there are times and events that require a human touch – and we believe that the personal, face-to-face experience of finding your forecast is a lost art which we at Vox aim to revive.

Don’t take our word for it though – here’s what our CEO himself has to say.

“Understanding the weather goes beyond knowing whether to pack an umbrella – it is vitally important for people, both young and old, to develop a holistic understanding of broader trends and how our actions are affecting the health of our planet. Vox has invested in bringing top-tier credible forecasts back to the public domain, driven by a desire to inspire consciousness and activism around climate change and protecting the planet”.

Look, we get it, if we were on a first date and someone started talking about the Weather, we’d be out of there faster than you could say “partly cloudy”. That’s why we aren’t sticking a bunch of colours on a green screen and telling you it’s going to rain. Instead, we’ve committed to creating engaging content with a host that embodies industry knowledge in meteorologist Annette Botha. As an extension of our Vox brand and embodiment of our commitment to employing best-in-class, credible ambassadors, Annette combines knowledge, passion, experience (she comes from eNCA) and an overall sense of awesomeness.

The sad reality is that as time passes, what used to be staples our childhood begin fading away.

The concept of weather, learning about our planet, caring about the environment and understanding forces of nature are rapidly dying out. Kids these days are entertained by TikTok, sportsmen, superheroes, and Peppa Pig, yet the earth as a whole is sadly losing the limelight.

We aim to rectify this by making the concept of Weather must-see programming, combining information with education to hopefully reignite a passion for what’s fast becoming a lost interest. That being said, we won’t just stop at weather, but rather factor in sporting events, tracking on Google Earth, providing insights, and using real-time Data to make informed predictions.

We aim to show the world that technology can be used to great effect, especially when done right, and that no matter the season, there’s never a reason to not be informed. In the midst of cold fronts, climate change and an emotionless, bland way to plan your week’s wardrobe, our ray of sunshine is the silver lining in everyone’s cloud.

To stay tuned, you can catch Annette here, follow us on Facebook here, or join us on the Twitterverse here.

Oh, and don’t forget – no matter the weather, we’re in this together 😊.

Let’s Talk the Future of Fibre to the Home

Posted on by Suhail Dinat

We’re halfway into the new year, and if there were any doubts as to whether WFH would be a passing phase or permanent part of our working world, we’re pretty sure even the most staunch advocates for keeping things the way they were have accepted it’s permanence.

In fact, if this pandemic has taught us anything, it’s that not only is Home Fibre resilient enough to handle unforeseen demands on its potential, but connectivity has also gone from being a luxury to a necessity. Between remote work, learning, education and entertainment, the increased emphasis on staying-at-home has meant employees and employers alike can’t afford to be disconnected.

Key to that connectivity is, naturally, a Fibre-Based symmetrical connection. Your home network can’t be relying on outdated connectivity methods, and we’ve learned to embrace the security, speed and convenience of said Fibre so much, it’s actually become an economic development tool essential to business success.

But what comes next in the world of FTTH? What can we expect, what do we foresee and what does tomorrow hold?

We’ll attempt to unpack that (and more) below – so let’s get going.

Well, since the onset of Covid-19, almost every single FNO has provided additional value to the customer at little to no extra cost. Not only have line speeds doubled (mostly at entry level), we’ve also seen a wealth of ISP’s completely doing away with lower-end products. The starting point from an entry level perspective for many standard FTTH packages is now 20mg and up. Why, you ask? It’s because of supply and demand – as demand has gone up, so too have the packages offered.

This increased demand for Fibre to the Home has also seen the introduction of higher product packages (from 500mg to even 1 gig lines). Essentially, the pandemic has taken everything we thought we knew about Home Fibre and turned it on its head. Whereas before stay-at-home would have been boredom, a hike in library fines and flat out console wars, 2020 was the age of Netflix, remote businesses, and streaming. No other time in human history could have ushered in an almost universal need for better home connectivity – meaning even the most optimistic wouldn’t have predicted the post-Covid-19 demand for FTTH solutions.

But forget the past – what comes next?

Well, the industry is starting to learn that despite people working from home, they still need business like Fibre services with similar speeds, resiliency, and security. We’re beginning to see the first strains of Fibre to the Home and Business crossovers with the introduction of SSME products, and all signs point to an opportunity for the consolidation of these two resources in times to come.

Also in the pipeline are plans to make Fibre more accessible to lower LSM markets. While this doesn’t mean installing lines in areas where users don’t even have smart devices, it does involve the incorporation of concepts such as pre-paid Fibre (rather than monthly retainers) which allow for more downloads, streaming and Internet for the casual yet lower income user.

The reality is that the adoption of any new technology always comes with a risk. Aside from doubts about long term effectiveness, the shelf-life of any technological innovation is generally relatively short (just ask Apple). The thought of an expensive outlay on something new only to have to upgrade again in a few years is enough to put anyone off making a shift – but this doesn’t apply to Fibre.

In fact, few things offer up the certainty of Fibre-based Internet systems. On the contrary, we believe that these systems are still a long way from reaching their full potential. Not only is Fibre to the Home a sure-fire future-proof solution, it’s the today and tomorrow of private and business connectivity.

We’ve learned that Fibre lines can handle insane demands without having their speeds affected by line capacity. In fact, ISP’s have been ramping up their offerings to step up and meet demand accordingly. To this day, nobody has ever managed to push a Fibre line to its limit – it’s only restricted by your package and bandwidth, but the potential for growth is pretty limitless. The gigabit speeds offered by Fibre are not limited by the line’s capacity. As these devices continue to evolve and speeds inevitably get faster, you’ll see things will ramp up to meet the new demand.

The technology is not going to suddenly become outdated – especially within the next decade (at last). Your speed and experience is really only restricted by the equipment driving it, but whereas conventional forms of connectivity (such as copper) was never designed to transmit large amounts of Data and tend to degrade over longer distances, the low latency features of FTTH means less delays during transfers – making it a perfect tool for communication, distance learning and live collaboration (as well as accessing the Cloud).

While the concept of FTTH is still in its early stages, the technology has been around far longer – and there’s a reason this has been the backbone of communication across the world since its inception. Furthermore, it’s almost impossible to be tampered with by thieves or criminals, meaning Fibre remains the fastest and safest way to transmit Data.

As far as we’re concerned, the future of FTTH started yesterday, and with the digital online revolution we predict only good things to come. Be it the introduction of new, value-added service offerings or improved speeds, packages and bundles, your home or brand is guaranteed to be propelled into tomorrow with ease.

All you need to do is ensure your package measures up.

Get in the Game with Vox!

Posted on by Suhail Dinat

Whether it was that first Mortal Combat Fatality, knocking Donkey Kong off his perch or FINALLY avoiding that rock in Crash Bandicoot, every gamer has come to appreciate a challenge.

As time went on, most of us have also realised that testing your skills against fellow online gamers superseded thrashing a computer. As such, we at Vox have made the spirit of Online Gaming a key part of our culture. So much so, in fact, that we’ve introduced a whole Game Week (hey, if Sharks can do it, so can we) designed to test your mettle, bring the spirit of competition to our Social Media and, most importantly, give us a reason to dish out some awesome prizes.

What prizes, you ask? Well, nobody can accuse us of skimping, as with us:

• Competition winners will receive their first Twelve (12) months Fibre subscription FREE.
• An Xbox X Console and ONE (1) Single Controller.
• The Vox Gaming Specific, Link Optimisation Package.

Eligibility is for anyone who signs up for Vox Fibre between the 23rd and 29th August 2021. Get your Fibre line, fill in the provided entry form and enter into a lucky draw to win.

Already a Fibre customer? Fear not, our Facebook page will get your game on.

But what if you don’t win? Is it a wasted effort? Absolutely not.

Whether signing up for our Fibre, Gaming or Gaming and Fibre Bundles, you’ll still be leaving a winner with a smile on your face. Our connectivity options are designed to give you a smoother, lag free experience which doesn’t impact the speed or security of your other devices. If you feel like gaming while someone binges Netflix, no problem – our QoS allocates your bandwidth to preserve Home Peace.
From then, it’s just a matter of crossing fingers and hoping your bowl of Lucky Charms paid off.

Now, get on the Vox Shop and get your Game on!

FTTB New Bundles!

Posted on by Suhail Dinat

We all know by now that Connectivity is key to business. We’ve said it, you’ve read it, and we all know that Internet makes the world go around.

In fact, let’s face it – who today is running a business without going Online? If you’re reading this, chances are you’re already connected, but how much value are you truly receiving?  The needs of your business Fibre far outweigh the demands on a conventional Home system, be it accessing static IP addresses, advanced security or more complex Data Routing, and your package needs to be suitable for your unique needs.

Enter our Fibre to the Business bundles, which have been systemically designed to give you more value and better connectivity while ensuring your brand gets the performance it deserves.

Or maybe your brand is already on business Fibre, but you’re looking to step up to the next level. Here are the areas you can see a marked difference from an improved Fibre bundle (albeit at a better rate).

  1. Unified Communications:

In short form, UC does exactly what the name suggests – connect all digital communication systems into a singular, seamless platform which allows for maximised collaboration. When done correctly, seamless UC ensures high levels of interaction – particularly useful with a displaced workforce wherein your staff can’t be under one roof.

Essentially, it means that no matter where your employees are, they’re able to access the same system and work accordingly. Said system involves an amalgamation of calling, messaging, conferencing and file sharing, gathering everything your team needs and correlating it into a streamlined interface. The result is, naturally, better productivity, reduced costs, an enhanced user experience and stronger overall performance.

A good UC strategy can not only create the freedom for your employees to work as they choose, but allow them to stay in constant communication, connect effortlessly and, ultimately, solve problems faster. Essential to this is a Fibre system capable of handling high-speed, instant demands while providing reliable, fail-safe Internet. A simple Home system, while powerful, may struggle with the demands of multiple simultaneous users – a problem you’re unlikely to encounter with an FTTB package.

  1. SD-WAN

Still relatively new, this alternative approach to network connectivity is a prime beacon for reduced operational costs with improved resource usage. This is particularly useful on multi-site deployments. In simple terms, SD-WAN allows you to more efficiently use your bandwidth and ensure higher levels of performance for your critical applications. Most importantly, it does all the above without any compromise on either Data Privacy or overall Security.

The benefits include simplified Cloud management, more reliable connectivity, better security, an enhanced experience and the complete optimisation of your Cloud connectivity.

  1. Cloud

Finally, we get to Cloud, which is both the present and the future of Data Storage and remote accessing. Remember giant server rooms like you see in the movies? Cloud Solutions negate the need for that, allowing all your vital information to be stored safely, securely and easily accessible for whenever you need it. However, you can’t access your Data without a reliable connection and, let’s face it, a lower-tier Fibre Package or FTTH solution wouldn’t be ideal for a business that needs instant, uninterrupted access.

Not only are our packages designed to handle your budget, but they’re systemically designed to cater for your quality needs. Our solutions promise the following:

  • Completely manageable, controlled cost-effectiveness.
  • Versatility, flexibility and scalability as your brand requires
  • Reliable, high-speed Internet that you can rely on.
  • Fully customisable solutions unique to your business needs.

Gone are the days of having to adjust your needs according to what’s available. We’ve created a series of packages that are inclusive of all brand requirements, packed with rich additions designed to increase your value for money. We cater for symmetrical speeds, inbound or outbound Voice Channels, Voice Rate Plans and PBX Extensions and more.

Biting yet? We hope so. So, without further ado, here’s our full options and pricing for your perusal.

4045 FTTBNewBundles Table 23072021 V1 | Vox | FTTB New Bundles!

Strategically positioned across the country, our teams and Telco networks are situated throughout South Africa to offer complete redundancy. These matter because they allow for impeccable service delivery no matter where you are; ensuring quality Internet, always.

We’ve seen business struggle throughout lockdown and, with the dawn of the third wave, are bracing ourselves for another difficult year. Your brand cannot afford to compromise on the things that matter. Not only can our FTTB bundles cater for adjusted budgets to offer more for less, but we can guarantee you’ll never be left wanting as far as Internet is concerned.

Let us help you reach the next level with feasible, affordable solutions geared at better efficiency and greater value. We’re in the business of taking care of your business – so let’s do it together.

Vox Chooses Minim Cloud Software to Deliver Its Next-Gen Home Wi-Fi Experience

Posted on by admin

Vox has chosen Minim’s AI-driven cloud software platform, mobile app, and customer care portal to underpin the Vox Wi-Fi Home Manager, an easy to use mobile app offering full Wi-Fi management, visibility, threat detection and device management. Wi-Fi Home Manager will initially be available to all Vox customers with the MikroTik hAP AC ² router, a popular choice for home Wi-Fi in South Africa, and bundled in with all FTTH (Fibre to the Home) sales.

“Minim provides a cost-effective solution for smart, secure, easy-to-use Wi-Fi,” said Mike Kuczmierczyk, Senior Product Manager for Wi-Fi at Vox. “Their platform’s existing MikroTik integration enabled us to avoid additional hardware expenses and activate routers already in the field. Now, we can offer a mobile app to delight customers— as well as save customer support costs and avoid rolling trucks. It’s an exciting launch.”

Minim’s open-source approach to both embedded and cloud-hosted middleware accelerates time to market for both network operators and router manufacturers. The company’s middleware agent securely streams network telemetry to the Minim platform and requires as little as one tenth of the hardware memory and performance as competing solutions. This efficiency-by-design enables Minim to deliver application services on the low-cost hardware needed in emerging markets.

The Vox Wi-Fi Home Manager includes three Minim components that use AI to help network operators identify and manage devices, optimise network and secure subscribers:

  • A cloud middleware agent that communicates with Mikrotik hAP AC ² to monitor and manage each customer’s Wi-Fi network;
  • The Minim Cloud platform to collect and process real-time home network data with proprietary device fingerprinting technology; and
  • The Minim Care Portal, which allows Vox care representatives to view customer Wi-Fi networks, historical activity, and health indicators for better support.

The mobile app, which will carry the Vox brand identity, helps customers:

  • Manage and share Wi-Fi network credentials;
  • Identify and monitor devices on their network;
  • Check device usage and signal strength with historical data;
  • Protect against malware, network intrusions, and detect other threats; and
  • Create family profiles to supervise children’s activity and filter content.

“We are so thrilled to call Vox a customer,” said Minim SVP Sales John D’Amato. “From the moment we began collaborating on Vox Wi-Fi Home Manager, it was clear that they were committed to delivering exceptional value and quality for subscribers. Our team is excited about working with them in our ongoing efforts to advance our cloud driven applications.”

Safeguard Yourself Against Ransomware

Posted on by Richard Frost

With the current spate of Ransomware attacks (most recently on the Irish Health Service Executive), one can’t help but be concerned. The onset of Covid-19 and increase in work from home users has seen the risk of said attacks multiplying ten-fold, as many people can no longer enjoy the protection of company Firewalls and other systems. And, with the Health Care industry as a whole already overwhelmed by the pandemic, a looming cyber threat is altogether more present as hackers try to take advantage of mass hysteria.

With this in mind, it’s only natural to ask, “what can I do to stop a potential attack?” or “if I am attacked, what happens next?”.

But, first off, let’s understand the impact of a Ransomware attack.

Ransomware is, by definition, a form of malware that encrypts a victim’s files. The attacker then demands a ransom from the victim to restore access to the Data upon payment.

Ransomware can infect a system via a delivery method like a phishing email with a malicious attachment. In fact, around 95% of such attacks begin with an innocent looking email, wherein attackers can gain trust through social engineering before tricking their victim into opening a malicious file that installs the Ransomware. Once installed, the malware goes about encrypting all the files on the systems and then demands a payment to decrypt them. Some companies choose to pay the ransom, some try to gain a decryption key, and some have no choice but to format their systems and restore from a hopefully uncorrupted backup. The sad reality is that ransomware attacks often cost companies in one way or another, with total costs now globally mounting to billions of dollars.

Aside from the financial element of remediating the attack or loss of Data, however, there is also reputational damage and the possibility of a fine should you lose other people’s information through a breach. GDPR fines at some large companies have been in the hundreds of millions. Here in South Africa, with POPIA enforcement coming into effect from 1 July, we too will soon see fines being handed to companies losing users’ data.

So, what can be done to prevent this from happening?

Many companies are now practicing Zero Trust – a concept of no longer trusting anything inside or outside your network and making sure that someone is verified before gaining access to systems.

Deploying Privileged Access Management solutions protects critical assets by controlling access to privileged accounts and verifying the user before allowing access to systems.

A lot of corporates are now investing in technologies like EDR (Endpoint Detection and Response) or MDR (Managed Detection and Response). It continuously monitors the endpoint and gathers Data to block malicious attacks using rules-based automation and analytics. Combine this with an incident response capability or service through the EDR Vendors MDR service or a 3rd party provider.

The US Government is even adopting zero trust strategies and deploying EDR solutions internally to reduce attacks.

How Vox can help:

  • At Vox, we offer Email Security solutions to help prevent a delivery of the malware via Email. Suspected phishing mails are held until verified and either released or deleted.
  • Our EDR platforms, integrated into our SIEM (Security Information and Events Management) platform ensure proactive monitoring of the endpoints and lighting response to a potential breach from our SOC (Security Operations Centre). The EDR will contain the threat whilst allowing investigations into the attack and finally the threat will be eliminated. The EDR Platform allows a role back of the system attacked to a clean version of the system prior to the attack.
  • Combined with our CSIRT (Computer Security Incident Response team) service to deal with potential attacks, Vox offers peace of mind from Ransomware attacks or the fear of being left to deal with the incident on your own.
  • Backup services ensure a clean copy of your Data to assist in restoring servers as a last resort.
  • Another key solution to the prevention or spread of Ransomware is Privileged Account Management (PAM). PAM solutions mitigate risk from Ransomware by implementing a least privilege approach and credential theft protection to stop an attack on the ground zero machine, while privileged credential rotation and isolation block lateral movements and prevent the spread of the attack.

We are moving more towards Zero Trust strategies and are becoming more capable of offering our clients end-to-end services which protect you against Ransomware attacks. So, chat to us and let’s see how we can help you!

Say Goodbye to Dropped Calls and Slow Data Connections

Posted on by Andrew King

Estimated Reading Time: 2 Minutes

Get faster data speeds and reliable calling capabilities for your home and business

We’re all more reliant on our cell phones today than ever before. So much so, that dealing with dropped calls, struggling with poor connections, missing messages and not being able to stream data is just not an option.

It doesn’t matter where you are, city or countryside, even the strongest cell signals will have trouble finding their way to you – whether it’s thanks to the building materials used to construct homes and office blocks or our physical distance from cellular towers and signal obstruction by trees, hills and mountains.

Thankfully, there is something you can do about it. With a market-leading Wilson Pro cellular signal booster from Vox, you’ll be able to take the available signal outside, bring it into your home or office via a cable, boost it with the appropriately sized amplifier and distribute the amplified signal throughout the building with a single solution. One that assures you of strong, reliable cellular coverage wherever and whenever you need it within your building.

Similarly, the signal transmitted from your GSM device will be boosted by your amplifier before being transmitted back to the cellular tower you’re connected to.

We know choosing a cell booster can be a time-consuming exercise – we’ve been there. It’s even more confusing if you don’t have a technical bent. That’s why we’ve done the legwork for you, so you don’t have to agonise over making the right solution choice for your needs.

We’ve tested and built antenna and booster solutions that are easy to install and are guaranteed to improve your signal strength up to 32 times.

Vox’s Cell Boosters work for all cell phones and carriers in South Africa and will boost MTN, Cell C, Vodacom and Telkom 4G LTE and 3G signals for any building up to 1000 square metres. If you find that doesn’t quite cut it and you require a specific solution for a larger or more challenging building layout, Vox is more than capable of providing a customised solution to suit your needs.

Better still, with a Cell Booster from Vox, you can rest assured that your solution is ICASA and NRCS approved and won’t be confiscated by the authorities.

For as little as R713, including VAT, per month, a Cell Booster from Vox is a no-brainer…

To rent your Cell Booster, visit vox.co.za and get ready to say goodbye to poor signal quality forever.

New Bundles from Frogfoot!

Posted on by Suhail Dinat

They say that nobody forgets their first time, and for the most part this is true. Especially when it comes to Fibre.

Some of us still remember the days of dial-up and that beeping noise that penetrated your skull. Some of us remember when the Internet was meant to end the world in Y2K. Some of us haven’t dealt with the speed, reliability, strength, bandwidth, latency and security (it’s a long list, we’ll stop now) of Fibre. And, for some of us, Frogfoot’s new bundles are kind of a big deal- especially if it’s your first time with Fibre.

This is why our New Bundles are getting all the spotlight right now. But why all the Internet talk, you ask?

Well, the scale at which our world has changed over such a short period would have been unfathomable a few years ago. At least a quarter of the world is either in lockdown as we speak or still reeling from its effects. Air travel, borders, supply chain as a whole – everything has been altered, but perhaps top of that list is the demand and need for effective connectivity.

Truth be told, reliable Internet has been a mainstay in thriving modern businesses for years. With work-from-home and stay-indoor instructions, however, a fundamental difference has been the need for employees to adapt alongside businesses. Couple this with an increased demand for all things streaming, surfing, remote-working and Cloud, and Fibre is suddenly at the top of everyone’s wish lists. Seemingly overnight, ISP’s the world over have been under pressure to meet the needs of the whole without compromising on quality.

While traditionally, these ISP’s have had to navigate between supply and demand to remain profitable, the reality is that it’s now a consumer favourable market – one boosted by high demand in a saturated, competitive working sphere. Customers are now spoiled for choice when it comes to connectivity, meaning service excellence coupled with competitive pricing have become fundamental.

And, speaking of pricing, now’s as good a time as any to announce that our New Bundles, Rates and Specials are ready and effective as of 1st May 2021. In addition to this, we have launched the new pricing and 30mbps products a bit earlier than anticipated. Our speeds and costing can be found here:

1 | Vox | New Bundles from Frogfoot!

But why Frogfoot?

Well, we’re not one to namedrop, but we’re kind of ranked the top Fibre network in the country. It’s sort of a big deal when you’re voted the best Fibre related service provider in the middle of a pandemic- but that’s exactly what we did last year.

If one more person has to mention how 2020 changed our working world, we’ll probably hop off a building faster than a 1000Mbps Frogfoot line. As much as the topic has been discussed, however, things did change during those unexpected and unprecedented times, but what didn’t change was our commitment to great Fibre. Support, promotions and innovative services all combined to get us our prestigious award, and we haven’t dropped the ball since.

So, why would 2021 be any different? Frogfoot listened to our customers and to the communities that we service, and we are proud to announce changes to our packages that will allow customers to do so much more. We’re offering more sugar in your coffee, more pumpkin spice in your latte, more bang for your buck, more frog in your foot and more bandwidth to our end consumer (without more damage to your wallet, that is).

With this in mind, it’s safe to say that as of May (see what we did there?), you can expect different pricing at the same awesome levels of quality you’ve come to know and love. We’re ‘hopping’ to better speeds and connectivity while providing you with nothing short of excellence.

Thanks for coming to our Ted Talk, and we hope to see you in the Fibre streets soon.

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