Home Security Cameras – Your Smart Home Must-Have

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Your home is your castle, and in the 21st century, the right home security cameras will act as your high-tech moat. It’s a little more subtle, but it works.

Smart home tech is on the rise.

Sure, we’re not quite living in the future the Jetsons had us believing we would be just yet. But we do have fridges that let us know when the milk is about to expire and apps that allow us to control the lighting and temperature in each room of our home.

And that’s just for starters.

According to Statista, spending in the smart home industry will top 170 billion US dollars by 2025, with over 400 million smart homes globally.

If we had to choose the most exciting innovation in smart home tech, it would have to be the home security camera.

Whether you’re a homeowner, renting a place or looking to keep an eye on your holiday home, there’s a security camera solution to suit every need.

The products themselves will only get better. And renting home security cameras is the easiest way take advantage of those tech upgrades. Renting gives you the flexibility to scale your solution up or down without blowing your budget.

Wired vs Wireless Wi-Fi Cameras

When it comes to home security cameras, you have three main types to choose from. Wired cameras connect to the Internet via Ethernet cable, wireless cameras connect directly to your Wi-Fi network, but need to be connected to a power supply. Wire-free cameras don’t need any cabling at all, they rely on batteries for power and connect via Wi-Fi.

Of the three, wired cameras offer the most stable connections, but need professional installation. Wireless and wire-free cameras are a lot more DIY and a great solution if you’re renting or looking to add security somewhere temporarily.

After that, you’ll need to decide if you want indoor or outdoor surveillance or both. Outdoor cameras need to be durable enough to deal with a range of temperatures and weather conditions, and this is where an IP66 rating (or higher) makes all the difference.

Security Cam Essentials

So, you’d like add security cameras to your home. The good news is, as mentioned above, there’s a home security camera to suit every home and need, indoors and out. Not only are they great for acting as a deterrent to potential thieves and intruders, they’re also allow you to keep an eye on your home, inside and out in real-time, at the touch of a button via your smartphone.

There are a few non-negotiables worth keeping in mind, though. The first: image resolution. If you can’t see what’s happening on screen, what’s the point of having a camera? Never settle for anything less than full HD image quality at 1080p – this way, you’ll always have a clear view of what’s going on.

It’s also a good idea to choose a camera with a wide field of vision to give you the big picture and the best idea of what’s happening in your surroundings at all times. Better still, opt for a camera with pan/tilt functionality and zoom capabilities so you never miss a thing.

While we’re on the subject of image quality, placing your cameras in well-lit areas is also key to ensuring you get the clearest view possible. To keep an eye on your home 24/7, infrared lighting and anti-glare are essential to staying in the know and out of the dark.

The Nice-to-Haves

Having a range of storage options to choose from also ensures you’ll have access to the footage you need, when you need it. While some cameras include the option of saving footage to a microSD card or your own network via a Network Video Recorder (NVR), most suppliers will offer encrypted cloud storage on subscription. The best solution? A device that offers all three storage options for the ultimate backup and redundancy.

What if your camera not only allowed you to hear what was happening outside, but talk back too? And it included a booming siren and strobe light as added deterrents? Look no further than our Wi-Fi Cameras.

Our Guardian Eye range of home security cameras check all the boxes and include all the (sometimes literal) bells and whistles but remain accessible via a choice of rental plans to suit almost any budget.

Because there really is no place like home.

Back Up or Back Out: How Data Storage can Save your Business

Lately, it seems like everyone from T-Mobile to Uncle Cyril is learning about external business threats the hard way.

Seriously, with Virgin Active being hit, we normal folk need to be on high alert. If it were us, we’d hack something a bit less dangerous like the National Chess Association, but messing with the gym queuing system at 5am just shows that cyber criminals are not playing around.

The scary part, however, is that it’s not only distant businesses from faraway lands which are being targeted.

Here are some of the biggest (and most notorious) hacking scandals of the last year alone.

  • In Jan 2020, Travelex needed to be pulled offline due to Malware attacks.
  • Estee Lauder: 440 million (think of how many that is) individual records were released.
  • Mitsubishi: their May 2020 Data breach led to their missile designs (we know!) being stolen.
  • Google: They mitigated the largest attack in history, a 2.54 Tbps DDos.
  • Home Depot: this US Retailer had to pay a $17.5 million settlement to release their Data.
  • ABSA: A rogue employee led to personally identifiable customer information being leaked.

But our personal favourite? The revelation that 10 000 South African Android Users were identified as being compromised just last month. We know, it may sound like doom and gloom, but we’re not one for the ostrich method of burying our heads in the sand – Data theft is real, and unless your business has about $17.5 million to pay on ransom fees (in which case, look us up), a breach in safety could also be the endgame. And we don’t mean the cool Avengers vs Thanos type either.

Okay, cool – but that’s just digital, and I have a Firewall. So what must happen?

Well, the last few years have been challenging, with many organisations struggling to stay afloat even prior to the pandemic. Enter the incredibly disruptive socio-economic climate we still find ourselves battling today, and pretty much everyone has had to rethink their business models.

Covid-19 happened. Level 5 happened. Eskom happened. Things stabilised, then came back in December. They went away. They came back. As if that weren’t enough, the third wave made an appearance in July, along with some new restrictions from Uncle Cyril. Well, it can’t get worse, right? Wrong. Enter looting and riots, which had a devastating impact on KZN and a knock-on effect on other provinces, almost bringing the country to its knees. It felt like the end times, but thankfully we survived – yet that week alone cost an estimated 0.7% of our National GDP in damages.

Be it strategy, operations, the supply chain or ground staff, everything changed, yet as South Africans we have this inherent ability to rebuild, work smarter and establish a way to persevere. In fact, we thrive on competitiveness and an opportunity to be resilient, so on we push.

But what does any of this have to do with Data Storage?

Well, all these events have served only as a reminder of the fragility of running a business. In a second, things can change. Be it the Macro-environment, political landscape or a hacker behind a keyboard, our business world is vulnerable and faces ever-looming threats on all sides.

With this in mind, it is paramount that organisations operate with the mindset of intelligent solutions which can withstand said external circumstances.

It’s one thing to rebuild, but how can we do it smarter?

This is not for the sake of making more money, but rather to lay a foundation capable of handling any future turmoil.

Consider, for example, the damage caused by looting. These events have shown us that the old ways are completely perishable, and as such we should now strive for the ability to connect from anywhere, anytime and pick up where you left off – or, better yet, being able to instantly recover your business information in the event of disruption (with minimal interference). The goal of any brand should be resilience and non-dependence on external circumstances.

How many times have we as a nation heard the words “my fellow South Africans”, and had our entire economic landscape turned on its head (literally overnight)? It’s been long enough and frequent enough that the ability to continue working on short notice and allowing normal service to resume should be a natural part of the process.

In fact, an informed organisation is one which looks at current events and asks itself how technology, software and intelligence can play a role in protecting itself moving forward.

The answer, of course, lies in the Cloud (and no, we don’t mean going to heaven)

Designing an effective Cloud strategy not only reduces your costs and allows for accessibility, flexibility and scalability, but also incorporates the principles of backup and recovery as part and parcel of its foundations. You as a business can access your info whenever, wherever, which has become the most fundamental component of ensuring that today’s business even has a tomorrow.

If anything, the recent disruption has forced us all to introspect while propelling our humble nation on a similar trajectory as its first world counterparts (when it comes to Cloud, at least). One of the most remarkable things about this entire pandemic was that it created an almost level playing field – changing mindsets, circumstances, ushering in a universal era of adaptation.

We’ve written a million words about Cloud (which you can find here), but an empowered modern business cannot afford to overlook the most modern solution available.

Whereas the brands of yesteryear needed a strong physical presence to survive, today’s organisations require the ability to flip the switch and keep moving forward. It’s tough enough running a business without the added damage of Data Theft, breaches or damage.

We’ve all learned some hard lessons these last few years but, for us, the one that stands out most is that information is priceless – and so too is the need to protect it.

It’s Time to Get Proactive About Data Protection

Knowing where your data is stored and who has access to it is absolutely crucial for doing business in the age of data privacy regulation. Welcome to Vox Security Level 3.

These days, Cyber Security is about more than just making sure your data is safe from encryption and Ransomware demands – that said, as cyber-attacks continue to take down everyone from international cloud service providers to Northern Ireland’s entire healthcare system and everyone in between, those are definitely still a concern – it’s also very much about maintaining the integrity of the sensitive, private or personal information you rely on for day-to-day business operations.

With the PoPI (Protection of Personal Information) Act now in effect in South Africa, a data breach that threatens to make public the private, personal information of your customers and clients won’t just result in embarrassing headlines and reputational damage for your company, but also a hefty fine or possible jail time or both – for you.

As we continue to transition to hybrid work solutions and conduct most of our lives via apps and cloud computing, putting proactive procedures in place to know exactly where your most valuable data is stored and who has access to it should be a vital component of your Cyber Security plan.

It All Begins with Data Discovery

Modern work environments need to remain flexible to survive whatever the world may throw at them next – but this means Cyber Security teams need to worry about an exponential number of endpoints (from company laptops, to employees’ personal smartphones and tablets), external servers, databases and shared files when attempting to protect the integrity of sensitive or regulatory data and remain compliant with government regulations.

Most often used for data analytics, data discovery involves collecting and connecting structured and unstructured data from multiple sources (individual PCs and laptops, shared drives, social media), assessing it’s importance to the company as a whole, categorising it and placing it into context both manually and via business analytics tools.

All data is not created equally.

Once you’re able to place your most sensitive business data into context via Information Rights Management, you can begin to implement a successful Data Loss Prevention strategy that won’t bring your business to a standstill with time-consuming privacy policies and permissions put in place for every user.

Locking That Data Down

With a data loss prevention strategy in place, your security experts will be able to monitor the protection of everything from personal information to intellectual property and financial records whether it’s in use (via the endpoint), in motion (travelling via your network) or at rest (stored in the cloud).

To ensure your data loss prevention strategy is effective, protocols should be put in place to monitor and prevent the loss of sensitive data leaving your network across everything from downloads to external hard drives, email attachments and cloud storage.

Knowing what type of information you have, where it’s stored and how it’s being used will strengthen your ability to protect it and the integrity of your company by helping to prevent data leaks from happening intentionally, or, more often than not, accidentally, and having devastating consequences for you and the future of your business.

Every Company’s Cyber Security Must-Haves

These four elements are non-negotiable when it comes to keeping your business safe from cyber harm. We’ve optimised them even further with our Level 1 Security offering.

If you’re just getting in on the ground floor of Cyber Security for your business, or if you’re looking to reinforce that foundation, look no further than Vox’s Level 1 Security offering. Each element has been carefully chosen to provide the ultimate defence against Ransomware – the bane of businesses everywhere, but statistically speaking, small to medium enterprises most of all.

Having a dedicated team of security experts and world-class tech to watch your back might seem out of reach, but by outsourcing this critical component, companies of all sizes can rest easy in the knowledge that their most valuable assets are secure and proactively protected at all times.

How to defend against Ransomware diagram with Vox's Level 1 Security offering | Vox Cyber Security | png

Email Security

Over 306 billion emails were sent and received in 2020, and that number is expected to grow to 376 billion by 2025. It’s no wonder email phishing attacks are on the rise – and becoming more sophisticated by the day. Thanks to its ability to bypass Firewalls, a company’s email acts as the main portal for malware, accounting for 95% of all infections, which means email security should be a top priority when it comes to preventing costly Ransomware attacks.

A dedicated email security solution safeguards against the risk of everything from malware to inbox-clogging spam, phishing emails, DHA (Directory Harvest Attack) and DDoS (Distributed Denial of Service) attacks as accidental data leaks. All of which can bring your business to a grinding halt as your essential data is literally taken hostage/encrypted and held for ransom.

Endpoint Security

This is not your grandmother’s Anti-virus solution. Not only do we offer Endpoint protection across all devices connected to your business, our top level offering, EDR (Endpoint Detection and Response), incorporates AI (Artificial Intelligence) to understand an application’s behaviour, and isolates infected machines while attempting to roll back the attack to discover its point of entry, without having to wait for any software updates.

Where EDR really shines is in the prevention of Zero Day Attacks – where hackers waste no time in finding any unknown software weakness or flaw ripe for exploitation before a patch can be made.

Network Security

Firewalls are your first line of defence when it comes to protecting your network from any unauthorised access and, like Endpoint Security, they’ve evolved to meet the demands made on them by 21st century threat actors.

Next-generation firewalls can provide real-time views into your network activity as well as actionable application and risk dashboards and reports, all without sacrificing any of your network performance. More than just a barrier between your network and online threats, next generation firewalls, are purpose-built and scalable, including everything from VPNs (Virtual Private Networks) for data encryption and remote working opportunities to application control and advanced threat protection.

In the face of a Ransomware attack, a Next-generation firewall cuts malware off at the knees by preventing it from connecting to the hacker’s control server and exchanging encryption keys to begin encrypting your data.

Managed Backup

Should all of the above fail – because anything that can and will happen, usually does – then your ultimate insurance policy against a Ransomware attack is a data backup and recovery plan. By keeping a copy of your data safely stored in a separate location, you’re not only shielding yourself from having to pay ransom for access to your data, with an efficient recovery plan in place, you’re also ensuring business can carry on as usual without the need for costly downtime.

That said, a backup solution is something that needs to be monitored constantly – not only to ensure your backups are error-free and constantly updated, but also to guarantee it’s free from malware too.

Clearly, when it comes to Cyber Security, the whole is greater than the sum of its parts.

What do Hybrid Workspaces mean for the Future of FTTB?

Two years ago, “I’m working from home” meant a phone call to HR. Now, it’s an instruction.

Truth be told, the conventional office space has been gradually phased out worldwide for a good few years. People talk about Google and their nap pods, slides instead of stairs, open plan stations and collaborative, unregulated work environment as if it’s the adult Disneyland but, truth be told, there are even agencies in South Africa who’ve implemented gamification in their offices.

The reasoning behind this is that we’ve seen a shift in mindset and increased realisation that conventional ‘desk-and-cubicle’ workspaces, while cost-effective, aren’t conducive to motivated employees or relaxed state of mind. As such, the pandemic-accelerated process of redefining the way employees should work has been an eye opener to say the least.

Enter the Hybrid Workspace, today’s topic of discussion.

Lockdown completely scrapped the rulebook to show us that what we thought was ‘impossible’ was actually pretty flexible.

‘I can’t work if I’m not at a desk, it’s impossible’

‘I can’t stay at home, it’s impossible’

‘I can’t just sit at my desk working without talking to people, it’s impossible’.

Fast-forward a few months and we’ve all had to reassess what the word ‘impossible’ really meant, and re-evaluate when, where and how our employees should work.

Initially, Work from Home was the phrase of the day, if not out of necessity more than anything else. As regulations and fear around the virus has eased, however, we’ve seen a more flexible, Hybrid work model which combines the best of both worlds and is sure to drive the next wave of office regulations.

Said Hybrid model amalgamates stay at home principles with occasional, sometimes necessity-only in person interactions. It’s driven by the Internet and digitisation, but rather than negating the entire value of conventional office spaces entirely, has simply allowed its purpose to evolve.

True, remote working isn’t a fit for everyone, but it’s here to stay, and companies will need to maintain flexi-environments for at least the foreseeable future. There’s substance in the Data as well, as a recent SMB Group Study has indicated the following insights:

  • 47% of South African businesses are investing in technology to support remote working
  • 51% have created long-term strategies to incorporate more flexible workstyles
  • 59% of SME’s have expanded their WFH programs to become more inclusive

For better or worse (well, we say for better) it’s here to stay. And, with a spread-out workforce (employees sometimes clock in from different cities or countries), the focus is no longer “how will we do it?” but facilitating an inclusive environment. This environment needs to enable collaboration yet provide quality remote access to all necessary Data and tools while meeting deliverables. And, as vital as technology is in the process, the incorrect platforms could prove to be a hindrance rather than your greatest asset.

Here’s an outline of all the areas you need to focus on, and how FTTB can play a role in making it easier.

  1. A fluctuating office environment means your Network needs to be flexible.

At any given time, your office demands may be minimal or operating at capacity. Sure, more often than not you should be able to survive unscathed, but on days where people come in, you can expect higher demand and strain on your bandwidth.

But, you ask, it managed fine before, what’s the issue now? Well, you need to facilitate that just because your staff is in, doesn’t mean everyone else is. Take Vox, for example, with over 1700 employees nationwide. A team such as Marketing may come in for the day, but everyone they communicate with both internally and externally still needs to connect remotely. As such, the bandwidth is tested, as the majority of meetings previously held in person now need to be done remotely.

This means increased video demand, increased web browsing and, of course, more strain on your Fibre. Ever tried browsing while the kids are playing Call of Duty (or vice versa)? You’d know that a standard FTTH package starts lagging at 3 users, so imagine what a dedicated team of constantly connected professionals can do to a lower end one?

  1. Users on private connections can pose a security threat.

Ever wondered why we’re seeing an increased amount of phishing attacks and ransomware headlines? It’s not because the virus gives you hacking powers (although that might explain why Bill Gates is in the spotlight…).

Employee and company Data are now at increased risk, as accessing content remotely can sometimes happen on unsecure networks. Plus, it’s significantly easier to hack into ‘John Smith’s Home Wi-Fi’ than it would be to even go near our Vox Firewall (we know what we’re doing, in fact, we’re experts in the field). As such, you need to ensure that your Fibre connection and the resultant security are world-class and leave no room for compromise.

You also need to factor in that many remote workspaces make use of a VPN, which in turn presents its own share of risks. With an influx of employees dialling in remotely, the amount of secure VPN connections will ultimately have an impact on your brands vulnerability online.

  1. You’ll need to get your head out the Clouds.

We’re big advocates for Cloud solutions, and with good reason. You already know the drill and how much it makes life simpler to be able to access your Data from anywhere, but did you factor in that performance can be impacted by speed and reliability?

Your Cloud tools and related applications can really only be as good as the network they’re delivered from. More so, many brands are installing new services which need to be integrated effectively and managed correctly. Much like your head office needs to be running properly in order for franchisees to benefit, your business network needs to be on point to deliver the resources required effectively.

You’re probably past the stage where you’re reliant to adopt a Hybrid Space (it’s about time!), but the only way to keep your employees motivated and productive is through adequate support. Your Business Fibre needs to be on point in order for your team to function the way it should, which is why you can’t take any chances when it comes to your network.

 

Will Satellite Internet Ever Replace Fibre?

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The race for faster, better bandwidth is going to infinity and beyond, but that doesn’t mean we’re ever going to cut ties with the king of fixed line.

In the 21st century, access to reliable broadband has almost become as important to daily life as electricity and clean water. And yet, for various reasons, only 60% of the world’s population have access to the Internet. As the pandemic has proven, connectivity is an essential service – one that has allowed most to continue to work and learn safely from home during lockdown.

Where traditional fixed line and wireless options like ADSL, Fibre, LTE and 5G continue to fail to reach, satellite promises to fill that void.

Let’s be honest – satellite Internet just sounds cool.

And, with Elon Musk leading the charge in new generation LEO (Low Earth Orbit) satellite connectivity with the promise of providing high-speed broadband to all parts of the globe, it might seem as though Fibre is about to be overshadowed by tens of thousands of shiny faux-stars glimmering in the sky.

The truth is satellite will never replace Fibre, here’s why:

Price and Performance

To really have a chance at competing with Fibre on a large scale, satellite Internet will have to be as fast, reliable and affordable as its fixed line competitor.

As we’ve seen in the past year, Fibre is becoming more widely available (believe us, we’re working on it) and more affordable than ever before and this is a trend that’s set to continue. Fibre allows for the delivery of incredible link capacities that can be easily increased in short timeframes. It also exhibits an extremely low latency, which, up till now, satellite really couldn’t compete with.

Traditional GEO (Geostationary Earth Orbit) satellites are ‘parked’ at a staggering altitude of 36000km above Earth’s equator, which means the signal has quite a journey before breaking out in your home, resulting in a round-trip latency of 700ms (that’s milliseconds) compared to Fibre’s latency of seven to 15ms (Fibre is access circuit dependent).

Musk’s Starlink LEO satellites are only about 645km away, which means they’ll close the gap on both latency and speed. Here’s the catch: it costs R7000 to buy a Starlink Internet terminal and the monthly subscription will be at least R2000 per month. If you already have access to uncapped, unshaped high-speed broadband at a fraction of that cost, opting for satellite over Fibre really makes no sense.

Fibre will also remain the terrestrial backhaul for fixed line services for years to come, not to mention provide backhaul for the other buzz-worthy wireless disruptor: 5G cellular networks. Unfortunately, Fibre will never be everywhere.

The Future of Satellite

Satellite Internet is invaluable for closing the digital divide in areas where fixed line and traditional wireless connectivity just can’t and, frankly, might never, reach. LEO satellites are also going to play an even greater role in the widespread adoption of IoT (Internet of Things) technology.

If it moves, LEO satellite Internet will be able to cover and connect it – plane, train, or automobile. Oh yes, ships too.

As the only truly global connectivity, LEO satellite Internet will act as the carrier, allowing companies to remotely monitor and manage their assets anywhere in the world and finally help usher in the new era of self-driving trucks and cars.

LEO satellites also offer myriad of applications for military use, particularly for the US, whose Space Force (yes, it’s real) is already looking into its potential use cases, including data collection for surveillance, reconnaissance and missile detection to send in real-time to soldiers on the ground.

If you ask us, everyone should have access to the best connectivity possible – whether it’s satellite, Fibre, wireless, LTE or DSL.

The Perks of Being a Pensioner

When we were kids, most of us couldn’t wait to get older.

Whether it was being fed up with school, an eagerness to flash your (real) ID at a bouncer while pretending to be outraged, the ability to drive or, let’s face it, for most of us the appeal of the legal drinking age, many of us spent some portion of our childhood wishing we were old enough.

Somewhere along the line, however, that changed. Maybe it was the onset of wrinkles or hairlines receding faster than Chad Le Clos in a kiddy pool. Maybe it was the first night out with friends where you couldn’t wake up, get into track pants and carry on like everything was normal. Maybe it was a belly straight out of a Pillsbury ad or that “crrr” in your back as you bent down to tie your shoe. Or maybe it was the day you realised you have a favourite Checkers, a Tupperware you’re emotionally attached to and the latest ‘hit’ single was just a man screaming in tongues about money, cars and um, twerking?

Sure, there are a wealth of superficial benefits. You get significantly better parking and nobody asks when you’re getting married, for starters, while you’re never expected to stack up chairs after a wedding or carry the groceries out the car. You get the best seat in the house wherever you go, discounts on quite a lot, and even taxi drivers hoot less when you cut into their lane.

For many of us, our bodies may be a bit slower and the grey in our hair (what’s left of it at least) a little more pronounced, but we feel like we’re at our mental peak. We’re wiser, wittier and have seen and done it all, so what’s the deal with getting older, you ask?

Well, maybe it’s not getting older that’s the problem, but rather the world not understanding just how cool it is to be a pensioner.

For starters, research suggests that people tend to get happier as they age. It’s no surprise, really, because from age 16 upwards most of our lives are dictated by image, peer pressure, financial uncertainty, unstable relationships and, of course, Keeping up with the Kardashians – which is enough to make any generation fear for the future.

As you get older, you become more comfortable both internally and with your surroundings. Your relationships are generally deeper rooted and more meaningful, you’ve likely settled into an emotional and financial comfort zone and better understand who you are as a person. Then there’s retirement (no early mornings, angry bosses or deadlines on the daily), emotional maturity (well, this may start a tiny bit later if you’re a guy), reduced taxes (just for once, Uncle Sam takes a break) and, of course, the luxury of quality time with your kids and (hopefully) grandkids to keep you going.

Our elderly are the pinnacles of our society and can pass on invaluable life skills, lessons and advice. And no, they’re not cool despite being old, but rather because of it.

It’s not all mush and tender loving care, however. We know plenty a feisty one who hasn’t simmered down with age. In fact, they’d tell you in no uncertain terms where they’d like to put their walking stick if you so much as inferred they’re worthy of sympathy. And don’t get us started on trying to explain to them that they’re getting older. You’ll likely hear a few outdated, but no less impactful, choice words guaranteed to make even the most hardened sailor blush. The weird thing, however, is they get away with it because they’re charming – just don’t tell them that.

You may have noticed, but we’re passionate about our senior citizens.

Studies have actually indicated a longer life expectancy than ever thanks to better living conditions, improved health care and easier access to medication. While this thankfully means more senior citizens to know, love and appreciate, the reality is that they’re not just there to appreciate from a distance. Sadly, many of us only understand the magnitude of growing older when the first signs start to creep into our own lives, but with the natural ageing process comes certain limitations and the risk of serious injury.

However, just as we’d never treat all kids the same, we shouldn’t assume that everyone past a certain age requires full time attention and personal care. Many of our beloved senior citizens are capable enough to live fully functional and independent lives or are not quite at the stage where their complete independence needs to be taken away from them. With this in mind, we’ve introduced Vox I.C.E, the first of it’s kind monitoring system created for keeping a watchful eye from a distance. You can read all you need to about the product here, but in a nutshell, it allows you to track and respond to any deviations within a single person’s residence. The sensors record their normal behavioural patterns and notify you should any changes in routine occur, allowing you to almost immediately know when something is wrong.

We really, really love our elderly, which is why we want them to enjoy the fruits of their labour well into their old age. Who, if not them, is going to make inappropriate jokes in front of your parents or slip you a R100 when nobody is looking? With Vox I.C.E, we don’t need to take away all their freedom prematurely, but rather allow them to live normal and free lives while resting easy knowing all is well.

And that’s all anyone can ask for, is it not?

How Wi-Fi 6 Will Create Even Smarter Homes

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Our Wi-Fi routers have been given a major upgrade and it’s the start of bigger things to come. Get ready for the Wi-Fi revolution.

We’re talking faster speeds, way less congestion and stronger coverage overall – a router that allows our home networks to actually deal with all the connected devices we just have to have as human beings living in the 21st century. It’s the dream. And now it’s real.

It’s better in almost every way

The buzz about Wi-Fi 6 and how it would change our user experience for the better first started in 2019, but it’s only really coming into its own now that Wi-Fi 6 capable routers and devices have started making their way into the market. The timing is spot on, especially with most of us living and working from home.

Honestly speaking, the routers we all still use were only designed to communicate with a limited number of devices at once. This hasn’t stopped us from trying to add more users and devices into the mix, which is clearly taking a toll on our connectivity and bandwidth.

Multiple new technologies combine to make Wi-Fi 6 the wonder that it is. One not only capable of doubling your throughput, but also the number of devices you’ll be able to add to your network at any given time.

Imagine going to a party with 40 people and being able to hold a conversation with every person there at once. That’s Wi-Fi 6 – it’s the life of the party.

Sweating about streaming your new must-watch series while your teen is online gaming? Those days are over. What about conference calls clashing with your kid’s online class? No problems there either. It’s also smart enough to recognise which of your devices are furthest away from an access point and in need of stronger signals to allocate bandwidth accordingly.

More is more! Finally

A smart home might sound like something out of the Jetsons, but it won’t be long before we’re all enjoying the life-enhancing capabilities of IoT (Internet of Things) to various degrees.

Whether it’s Wi-Fi security cameras, smart lighting, smart locks on our front doors, Wi-Fi enabled kitchen appliances or all of the above – soon we’ll all be able to turn our ovens and lights on and off via app, check to see if we really have remembered to lock our front door or even see who’s at the front door without getting up from the couch. How about a fridge that sends you updates if the milk is running low or about to expire? We can have it all.

But… the more connected devices we add, the more robust our home network needs to be to cope with this demand. And Wi-Fi 6 is one of the first steps in preparing to shoulder that burden.

If you’re looking to create a seamless Wi-Fi 6 network with ease, we’ve got the perfect solution. Our TP-Link Deco X20 mesh units are Wi-Fi 6 capable, which means not only do they offer faster connection speeds on both frequency bands (2.4GHz and 5GHz) but, like our other mesh units, they also connect seamlessly with one another to blanket your home in Wi-Fi for total convenience.

Wi-Fi 6 also brings enhanced security protocols with the introduction of WPA3 encryption and our TP-Link Deco X20 units are no exception. Your passwords will be even more difficult for hackers to crack, ensuring your data remains fully protected.

As with all our TP-Link devices, you’ll also be able to control your Wi-Fi network from the palm of your hand, including adding parental controls and custom user profiles, via the Deco app.

Wi-Fi 6 routers are backward compatible, so you don’t have to worry if you haven’t upgraded any of your devices, like your laptop, smartphone or gaming console just yet. You might not enjoy Wi-Fi 6 to it’s fullest, but if your network is overloaded as it is, you’ll definitely start feeling the benefits right away with your router upgrade, taking comfort in the fact that your future-proof Wi-Fi network is ready and waiting for your smart home living to begin.

The future is now.

South African Firms Will Soon Feel the Full Impact of Data Breaches

While the growing number of data breaches and cyber attacks on companies shows that organisations are often not adequately equipped to protect themselves against such threats, privacy regulations being rolled out in many countries, such as GDPR in Europe and PoPIA in South Africa, means companies that fall victim will face further negative impact in the form of severe financial penalties.

Cyber threats such as ransomware cost businesses US$11.5-billion in 2019. The WannaCry ransomware affected many large organisations, including the British National Health Service (NHS). It affected an estimated 200 000 computers in 150 countries and caused damages estimated to be in the billions of dollars. Other popular ransomware attacks include CryptoLocker, CryptoWall, TeslaCrypt and SamSam, among a host of others. The cost has ballooned to $20-billion in 2020, with major companies such as Canon, Foxconn, Garmin, and Travelex being affected.

And, this is just the tip of the cyberthreat iceberg. Beyond ransomware, cyber criminals are engaging in social engineering, phishing or spear phishing, carrying out distributed denial-of-service (DDoS) attacks, exploiting software vulnerabilities (especially when not kept updated), strategically compromising company websites to access sensitive data (using tactics such as SQL code injection) or even adding ransomware to a particular organisation’s website as a way of targeting other companies that it works with (known as watering hole attacks).

If hackers from outside weren’t enough, organisations must also deal with insider threats from current, past or temporary employees or even third parties such as suppliers and customers, where loss or theft of data could be accidental, negligent or malicious.

Organisations Need More Than Just a Wall

Business growth today is driven by technological innovations: we’re more interconnected than ever, with our networks connecting mobile devices and Internet of Things (IoT) devices by the millions. In addition, IT is becoming more software-defined, and more of it is moving to the cloud in order to meet expectations of seamless remote working, making cybersecurity critical.

Organisations need to start off with a comprehensive risk assessment that helps identify the threats that they face, what controls need to be put in place. They can deploy various technologies such as network and infrastructure security as well as endpoint security – to prevent or reduce the impact of cyber risks, depending on what they deem to be an acceptable level of risk.

To achieve this, they need specialised technical staff who are equipped with the latest skills and qualifications to ensure that appropriate controls, technologies and practices have been implemented. However, not all organisations have access to such skills though, and it is imperative that they work with a trusted partner – that can enable businesses and remote workers with connectivity, hardware, software and managed services – in order to be able to fight off the latest cyber threats.

A company’s employees are critical to the success of their cybersecurity efforts.

Everyone in the business needs to be aware of their role in preventing and reducing cyber threats, whether it is handling sensitive data, understanding how to spot phishing attacks – data shows that 95% of hacking attacks start with phishing or spear phishing emails – and ensuring that security policies are adhered to when working from their own devices.

Despite best efforts, data breaches and loss still do happen, and companies need to be adequately protected. More recent offerings in the market such as cyber insurance cover businesses against financial loss, disruption and reputational damage that result from cyberattacks. It covers software and data, and it protects against liability arising from the misuse of, and third-party attacks on IT infrastructure. This includes data breach expenses, extra costs, and loss of income, as a result of insured incidents.

Furthermore, putting proper process in place is crucial in defining how the organisation’s activities, roles and documentation are used to mitigate the risks to their information. These processes also need to be continually reviewed: cyber threats change quickly and processes need to adapt with them. But processes are nothing if people don’t follow them correctly.

Financial Impact of Cyber Attacks

Overall, organisations – and the IT departments within them – face the tall order of effectively managing their security risk while also supporting growth. A further challenge is the introduction of privacy regulation in several regions, such as GDPR in the European Union and the Protection of Personal Information Act (PoPIA) in South Africa, which requires organisations holding data of their citizens to put sufficient measures in place to safeguard this data, and holds them accountable in case of a data breach that results in the theft or leaking of personal information.

In South Africa, the penalties for failing to comply with PoPIA include a maximum of a R10 million fine or imprisonment for a period not exceeding 10 years or both, for serious offences; and a fine or imprisonment for a period not exceeding 12 months or both, for less serious offences. PoPIA was put into full effect on 1 July 2020, with local organisations being given a year’s grace period initially. The Information Regulator has stated that there will be no further exemptions, meaning that local businesses have less than a month to ensure they are compliant with the full regulation.

Fines placed on companies found to be in contravention of regulations can vary according to region. For the GDPR, it is up to €20 million, or 4% of the firm’s worldwide annual revenue from the preceding financial year, whichever amount is higher. Similar amounts are listed for the UK GDPR and Data Protection Act. Prominent companies that have been fined for data breaches at their organisation include Equifax ($575-million), Uber ($148-million), Yahoo ($85-million), Google ($7.5-million) and British Airways (£20 million).

On top of this, there is still the cost of the root cause analysis into the attack, identifying areas for improvement, and making the changes. With costs potentially running into the millions, hundreds of millions or even billions, organisations need to do more than pin their hopes on protections built in within operating systems and basic firewalls and antivirus software. They need to take a holistic and proactive approach to defending their networks, devices, software and data from attacks, loss or unauthorised access by using people, technology and processes to create strategies to protect data, ensure business continuity and safeguard against reputational and financial loss.

Can Microsoft Teams Replace your Phone System?

Ah, Teams.

The backbone of WFH and the brand champion of these sombre times. Many impersonators have made inroads along the way, but there was always only going to be one winner. Although in any other time in history Teams would be the unappreciated stepchild of the Microsoft Office family, it’s now the blue-eyed golden gal – and we’re better off for it.

Our new way of living and the introduction of hybrid, home-meets-office workspaces has seen Teams surpass even Word and PowerPoint as Microsoft’s most-used tool. Truth be told, it’s even replaced decades long concepts such as boardrooms or in-person appointments, but that’s a story for another day. Our focus today is unpacking the future of communications while asking ourselves that all important question – can Microsoft Teams replace your Phone System?

First off, why Teams?

Well, in light of the pandemic, Teams has seen its growth increase exponentially. Don’t believe us? We’ve done our homework.

  • At present, there are an estimated 145 million daily Teams users worldwide.
  • As of April 2020, this number was “only” around 44 million.
  • In the first month of lockdown alone (March – April 2020), Teams usage jumped to 75 million (or a 70% increase in 30 days).
  • By June of the same year, this usage was up by 900% overall.
  • The entire country of Russia has a population of 146 million – there are as many people using the Teams app per day as there are living in Russia. Let that sink in!

In the first few months, Skype and Zoom may have had a shout, but as the marathon continued Teams began to pull away – and for good reason. It’s rich features and diverse functionality allow for full business continuity without the hassle of intense training and processes. Most technologically savvy employees can figure out the ins-and-outs relatively easy, and it’s a bug-free, simple solution to meeting, calling and conferencing dilemmas.

And, with more people using the app than even Microsoft themselves may have anticipated (although we did hear some theories about Bill Gates…), SME’s and corporations are sitting up and paying attention. Traditional phone systems are sadly becoming archaic, and many of the features offered by Teams are in fact crucial to the new working world. In many ways, the move makes sense on paper, but is it genuinely worth it?

The Pros and Cons of Teams:

Naturally, a large part of the allure of Teams is down to the capabilities offered by the programme not found on traditional phone systems. Video calls, live chat, file storage, sharing and group meetings – it’s like a real life office space. However, it’s important to note that at it’s core, the software wasn’t designed for enterprise-grade communications any more than a Rolls Royce was created for off-road racing. True, the former may be the pinnacle of innovation and technology, but there are certain heavy duty capabilities only suitable to products specifically designed around them.

True, Teams does have so much going for it that your day-to-day needs are more than catered for, but what about when your communication needs expand beyond this?

It’s important to evaluate your business needs and decide whether Teams is truly viable. Make no mistake, many small businesses may actually enjoy simplified communication and find it more conducive to their working model (provided, of course, that these brands work within their parameters and don’t require anything higher-grade). However, when you factor in functions such as multi-location or advanced call routing, queuing and reporting, you may find out that the switch is not as appealing as you initially thought.

What you need to consider:

 Before making the choice to swap out your existing system, you need to ask yourself if the new one (in this case, Teams) will negatively impact your customer experience. Consider factors such as call quality, extensions, uptime and transfers (which are all standard features with even the most basic Phone Systems). Enterprise-level functionality requires a system that is speedy, efficient and built for high-demand, high-volume call rates and, sadly, Teams was simply not designed for large-scale communication operations.

Make no mistake, the app has been a lifesaver to most WFH users and many a brand – including our own. However, it’s a collaboration system with calling features rather than a calling platform on its own. Any enterprise who makes its bread and butter off intense communications requires in depth-features and functionality, and Teams (no matter how great) wasn’t designed for such.

Microsoft Teams is a fantastic platform, of that there’s no doubt. However, the simple answer is no, it can’t be used to replace an existing phone system if you’re a brand that requires more than basic functionality. On a smaller scale wherein internal comms and meetings are your basic requirements, sure, but the moment you factor in enterprise-voice capabilities, you’d be better off with something created for such a purpose. In fact, you may actually compromise your customer experience and, ultimately, your bottom line through trying to fit a square peg in a round hole, and it’s always better to be penny wise AND pound smart.

Our suggestion? Amalgamate the two. Use Teams for its intended purpose, and for allowing your collaboration internally to skyrocket.

Your employees deserve the best tools in order to perform at their peak, and modern communication needs demand modern communication solutions.

Let your Teams handle your Team, but don’t shoot yourself in the foot and accidentally hit your customers in the process.